NTB19-029

Classification:
Reference:
EL19-009
Date:
NTB19-029
April 4, 2019
INTELLIGENT KEY DOES NOT WORK
AFTER BATTERY REPLACEMENT
APPLIED VEHICLES: 2019 Kicks (P15)
2019 Rogue Sport (J11)
2019 Rogue (T32)
2019 Murano (Z52)
2019 Pathfinder (R52)
2019 Altima (L34)
2019 Maxima (A36)
2019 370Z Coupe & Roadster (Z34)
2019 Titan & Titan XD (A61)
SERVICE INFORMATION
If the Intelligent Key of an APPLIED VEHICLE does not work after replacing the battery,
inspect the positive (+) terminals.
If the battery side of the Intelligent Key is held by pinching down on the terminals while
removing the battery, it is possible to bend the terminals down far enough that they will not
touch the contacts on the other half of the Intelligent Key.
If the terminals are found to be bent down, pry them back up so that they will come in
contact with the other half of the Intelligent Key’s contacts.

Refer to the photos on the following pages.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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“+”
“+”terminals
terminals
contacting
contactingthe
other
otherhalf
halfofofthe
Intelligent
IntelligentKey
Key
OK
Battery
fits here
“+” terminals
contacting
the
battery
battery
Figure 1
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NTB19-029
Do not hold here when
removing/installing
the battery
Battery
Intelligent Key –
battery side
Figure 2
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NTB19-029
NG
Bent “+”
terminal
Figure 3
Hold down the
“+” terminal &
battery while
adjusting the
terminals
Using a pocket screwdriver
or suitable tool,
carefully pry up on the
terminals as needed
Figure 4
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NTB19-029
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
April 4, 2019
NTB19-029
DESCRIPTION
Original bulletin published
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NTB19-029