SFCC_OCT19_27

Service Bulletin Details

Public Details for: SFCC_OCT19_27

Popping sound or crackling noise from the audio system while in use.


- 2020 - 2019 - 2018 - 2017 -

Latest Vehicle Concern Fixes
Pop Noise from Audio Output
Customer Voice:
• Popping sound or crackling noise from the audio system while in use.
Technical Description:
• Under investigation, could be IMC or AAM software
Status:
• Primarily reported on Range Rover Velar or Land Rover Discovery
• Issue containment has been released with IMC software 19B on Pathfinder
release on September 18th 2019. SDD release on October 3rd 2019.
• If a vehicle with IMC 19B software does not resolve the customer complaint,
requesting to raise a TA case.
17 – 20MY E-PACE, F-PACE, I-PACE, F-TYPE,
XE, XF, XJ, Range Rover, RR Sport, RR Velar,
RR Evoque, Discovery, Discovery Sport with
InControl Touch Pro Audio System


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