L-SB-0003-20

L-SB-0003-20
February 6, 2020
HVAC Odor Maintenance
Service
Category
Vehicle Interior
Section
Heating/Air Conditioning
Market USA
Applicability
YEAR(S)
MODEL(S)
2011 - 2017
CT200H
2013 - 2019
ES300H
2007 - 2019
ES350
2016 - 2019
GS F, IS300
2016 - 2017
GS200T, RC200T
2006
GS300
ADDITIONAL INFORMATION
2007 - 2011, 2013 - 2019 GS350
2006 - 2007
GS430
2007 - 2011, 2013 - 2018 GS450H
2008 - 2011
GS460
2010 - 2019
GX460
2006 - 2009
GX470
2010 - 2012
HS250H
2008 - 2014
IS F
2011 - 2015
IS250
2010 - 2014
IS250C, IS350C
2006 - 2019
IS350
2018 - 2019
LC500, LC500H, LS500,
LS500H
2012
LFA
2007 - 2017
LS460
© 2020 Lexus, a division of Toyota Motor Sales, USA
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L-SB-0003-20
February 6, 2020
Page 2 of 5
HVAC Odor Maintenance
2008 - 2016
LS600H
2008 - 2011, 2013 - 2019 LX570
2015 - 2020
NX200T, NX300H, RC F,
RC350
2016 - 2020
RC300
2007 - 2020
RX350
2006 - 2008
RX400H
2010 - 2015
RX450H
SUPERSESSION NOTICE
The information contained in this bulletin supersedes Service Bulletin No. L-SB-006-13.
 Applicability has been updated to exclude 2019 model year UX200 and UX250h vehicles.
Service Bulletin No. L-SB-006-13 is obsolete and any printed versions should be discarded.
Introduction
Some 2006 – 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC
system and/or related environmental factors. Although there is no way to eliminate these odors,
follow the General Procedure in this bulletin to minimize the odors experienced.
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
N/A
Not Applicable to Warranty
–
–
–
–
© 2020 Lexus, a division of Toyota Motor Sales, USA
L-SB-0003-20
February 6, 2020
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HVAC Odor Maintenance
Parts Information
MODEL
MODEL YEAR
RX400, RX450H
2006 – 2008
GX470
2006 – 2009
GS300, GS350, GS430,
GS450H, GS460
2006 – 2011
IS250, IS350
2006 – 2013
RX350
2007 – 2009
LS460
2007 – 2017
1
ES350
2007 – 2018
1
IS F
2008 – 2014
1
LS600H
2008 – 2016
LX570
2008 – 2019
1
HS250H
2010 – 2012
1
IS250C, IS350C
2010 – 2014
1
RX350, RX450H
2010 – 2015
GX460
2010 – 2019
CT200H
2011 – 2017
LFA
2012
ES300H
2013 – 2018
GS F, GS350,
GS450H, GS200T
2013 – 2019
IS250, IS350,
IS300, IS200T
2014 – 2019
RX350, RX350L,
RX450H, RX450HL
LC500, LC500H
LS500, LS500H
PART NAME
QTY
1
87139-33010
1
1
87139-50100
1
87139-33010
1
87139-50100
1
87139-0E040
1
1
High Performance Charcoal Filter
87139-50100
1
1
1
1
87139-30100
NX200T, NX300H
RC F, RC200T,
RC300, RC350
PART NUMBER
2015 – 2020
2016 – 2019
2018 – 2019
1
87139-50100
1
87139-30100
1
87139-0E040
1
87139-11010
1
87139-50100
1
1
ES300H,
ES350 (CBU), ES350 (NAP)
2019
87139-58010
1
1
ALL
00289-ACRKT
Toyota Genuine A/C Refresher Kit
© 2020 Lexus, a division of Toyota Motor Sales, USA
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L-SB-0003-20
February 6, 2020
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HVAC Odor Maintenance
General Procedure
When diagnosing HVAC odors, it is important to remember the following possible causes:

During use, various odors from inside and outside the vehicle may enter into and accumulate
in the air conditioning system. These odors may then be emitted from the vents.

Odors coming from the outside air and interior can accumulate on the evaporator. As the
evaporator core changes temperature, some of these odors may be released resulting in an
unpleasant smell from the HVAC vents.

Interior odors from sources such as air fresheners, animals, dirt, or trash can also accumulate
within the HVAC system and contribute to unpleasant odors.

Odors emitted from the A/C system are a normal characteristic of automotive A/C systems.
NOTE
The procedure in this bulletin will NOT eliminate the odors described but is provided to help reduce
intensity of the odors.
1. Confirm the condition exists.
Figure 1.
Does the vehicle exhibit odors that
naturally occur from the HVAC system
and/or related environmental factors?

1
2
YES — Continue to step 2.
NOTE
If the condition is constant or caused by
outside influences, such as debris, this
bulletin may NOT be effective in reducing
the odors.

3
NO — This bulletin does NOT apply.
Continue diagnosis using the
applicable Repair Manual.
4
1
Evaporator
2
Odor Source
3
Insoluble Odors Blow Into Vehicle Interior
4
Water Soluble Odors Dissolve in Moisture on
Evaporator and Drain Out Evaporator Drain
© 2020 Lexus, a division of Toyota Motor Sales, USA
L-SB-0003-20
February 6, 2020
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HVAC Odor Maintenance
General Procedure (continued)
2. Advise the customer to set the HVAC system to the outside (fresh) air mode when
parking the vehicle to assist in the reduction of odors that could be trapped in the
HVAC system.
3. Replace the HVAC filter on an annual basis or every 10,000 miles with a
charcoal-impregnated filter (refer to the Parts Information section for the correct part).
4. If the odor condition persists, conduct an A/C evaporator cleaning service using a
Toyota genuine A/C refresher kit (or equivalent) on an annual or bi-annual basis,
depending on the climate conditions and customer preference.
NOTE
If the A/C evaporator cleaning service is NOT performed before installation of the high-performance
filter, the filter may take several days to produce noticeable A/C odor improvement.
© 2020 Lexus, a division of Toyota Motor Sales, USA