SB1796

SERVICE BULLETIN
SB1796
ADDRESSEES
: All owners and operators
VEHICLE MODEL
: All vehicles
MANUAL CHAPTER
: 06.10 Transmission
BULLETIN TYPE
: Service information
DATE
: March 30th, 2020
SUBJECT
: Traces of lubricant at transmission bell housing
CONDITIONS
: This service bulletin does not entitle to any reimbursement.
INTRODUCTION
The purpose of this service bulletin is to inform you about the innocent traces of lubricant at the
bottom of the transmission bell housing on new vehicles. They are caused by the protective anticorrosion coating at the inside of the bell housing which becomes liquid at transmission operating
temperature. This phenomenon is temporarily and no indication that there is a sealing
problem! The lubricant can easily be removed with ordinary cleaning product.
Figure 1: Traces of lubricant at the bottom
of the transmission bell housing
HELP DESK:
If there are any questions, please call ABC Customer Care & Parts Source toll-free for guidance on
1-877-427-7278. Listen for the prompts for warranty and select that option.
DISCLAIMER:
The procedures contained herein are not exclusive. Van Hool cannot possibly know, evaluate, or
advise the transportation industry of all conceivable ways in which a procedure may be undertaken
or of the possible consequences of each such procedure. Other procedures may be as good, or
better, depending upon the particular circumstances involved. Each carrier who uses the procedures
herein must first satisfy itself thoroughly that neither the safety of its employees or agents, nor the
safety or usefulness of any products, will be jeopardized by any procedure selected.
Vervolg op volgende pagina.
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VAN HOOL CUSTOMER PORTAL:
Consult the customer portal regularly for the latest service documentation. In addition to the
maintenance manual, you will also find the operating manual and the spare parts catalogue of your
vehicle on the customer portal. The customer portal is accessible through www.vanhool.be/service,
and only with a code (password) from Van Hool. If you do not have a password yet, request it by
using the above link.
INFORMATION HANDLING:
Important additions and modifications regarding technical information not yet included in the
manual will be communicated through Service Bulletins.
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