PI2002A_DP_U1
Service Bulletin Details
Public Details for: PI2002A_DP_U1
Product improvement campaign: dealer principal memo - this document is the notification to dealer principals of the updated warranty coverage for the product improvement (pi2002a). Upon completion of this product improvement campaign, kia w
- 2016 - 2015 - 2014 - 2013 - 2012 -
Models from 2016
2016 KIA SOUL |
Models from 2015
2015 KIA SOUL |
Models from 2014
2014 KIA SOUL |
Models from 2013
2013 KIA SOUL |
Models from 2012
2012 KIA SOUL |
March 30, 2021 UPDATED WARRANTY COVERAGE Upon completion of this Product Improvement Campaign, Kia will extend the warranty coverage for the engine long block assembly to 15 years from the date the vehicle was first put into service or 150,000 miles, whichever occurs first for both new and subsequent vehicle owners. February 19, 2020 Attention: All Kia Dealer Principals Kia is conducting a Product Improvement Campaign to perform a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage on all 2012~2016 MY Soul vehicles equipped with 1.6-liter GDI engine, manufactured from July 8, 2011 through August 11, 2016. Kia has developed a Knock Sensor Detection System (KSDS) that detects vibrations indicating the onset of excessive connecting rod bearing wear. The KSDS is designed to alert the driver at an early stage of bearing wear before the occurrence of severe engine damage, including engine failure. If vibrations caused by bearing wear start to occur, the Malfunction Indicator Lamp (MIL) Limp Home Mode. will blink continously, and the vehicle will be placed in The Technical Service Bulletin that provides vehicle repair procedures, affected VIN production range, and warranty claim information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com and the campaign documents will be posted on kdealer.com in the week of February 19, 2020. What Will Kia Do? Kia will perform the software update on the Engine Control Unit (“ECU”) to protect the engine from excessive connecting rod bearing damage. Upon completion of this Product Improvement Campaign, Kia will extend the warranty coverage for the engine sub-assembly (short block) to 10 years starting from the date of first service or 120,000 miles, whichever occurs first for both new and used vehicle owners. What Should You Do? Please make certain the appropriate personnel in your dealership are familiar with the details of this Product Improvement Campaign to ensure proper responses to customer inquiries and requests to have the campaign performed on their vehicles. Kia will notify owners starting on February 21, 2020. LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you by Kia Motors America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for the sole purpose of conducting and performing this product improvement campaign, and for no other purpose. Your prompt attention in completing this repair is appreciated. If you have any questions, please contact your Kia District Parts & Service Manager. Sincerely, Kia Service Department PI2002A – Rev 1 Enclosures PI2002A – Rev 1