NTB10-033E
Service Bulletin Details
Public Details for: NTB10-033E
Av control unit replacement requires consult-iii plus configuration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
- 2015 - 2014 - 2013 - 2012 - 2011 - 2010 -
Models from 2015
2015 NISSAN 370Z |
2015 NISSAN ARMADA |
2015 NISSAN GT-R |
2015 NISSAN PATHFINDER |
2015 NISSAN QUEST |
Models from 2014
2014 NISSAN 370Z |
2014 NISSAN ARMADA |
2014 NISSAN GT-R |
2014 NISSAN MAXIMA |
2014 NISSAN MURANO |
2014 NISSAN PATHFINDER |
2014 NISSAN QUEST |
Models from 2013
2013 NISSAN 370Z |
2013 NISSAN ALTIMA |
2013 NISSAN ARMADA |
2013 NISSAN GT-R |
2013 NISSAN MAXIMA |
2013 NISSAN MURANO |
2013 NISSAN PATHFINDER |
2013 NISSAN QUEST |
Models from 2012
2012 NISSAN 370Z |
2012 NISSAN ALTIMA |
2012 NISSAN GT-R |
2012 NISSAN MAXIMA |
2012 NISSAN MURANO |
2012 NISSAN QUEST |
Models from 2011
2011 NISSAN 370Z |
2011 NISSAN ALTIMA |
2011 NISSAN ALTIMA HYBRID |
2011 NISSAN GT-R |
2011 NISSAN MAXIMA |
2011 NISSAN MURANO |
2011 NISSAN QUEST |
Classification: Reference: AN10-008E Date: NTB10-033E March 10, 2021 AV CONTROL UNIT REPLACEMENT REQUIRES CONSULT-III PLUS CONFIGURATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. APPLIED VEHICLES: 2013-2015 Armada (TA60) 2010-2015 370Z Coupe and Roadster (H/Z34) 2010-2011 Altima Hybrid (L32HV) 2010-2013 Altima Coupe (CL32) 2010-2012 Altima Sedan (L32) 2011-2015 GT-R (R35) 2010-2014 Maxima (A35) 2011-2014 Murano and Murano CrossCabriolet (E/Z51) 2013-2015 Pathfinder (R52) 2011-2015 Quest (E52) SERVICE INFORMATION If the AV Control Unit needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure to configure the Multi AV system. NOTE: The original AV Control Unit must be installed in the vehicle while performing part of this procedure. DO NOT remove the original AV Control Unit until instructed. SERVICE PROCEDURE Before starting, make sure your ASIST has been freshly synchronized and all CONSULT-III (C-III) plus upgrades have been installed. Parts of the Procedure PART 1: Record Multi AV Configuration Values of Original AV Control Unit, Replace AV Control Unit PART 2: Configure the Multi AV System If needed PART 3: Perform Multi AV Initialization PART 4: Manually Configure the Multi AV System PART 5: Confirm Multi AV System Is Operational Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/14 PART 1: Record Multi AV Configuration Values of Original AV Control Unit; Replace AV Control Unit 1. Make sure the shift selector is in Park, and the parking brake is set. 2. Connect the C-III plus VI to the vehicle. 3. Turn ON the ignition. NOTE: You may want to start the engine to keep the battery charged during this procedure. 4. Write down customer’s radio station presets. (Presets will be lost during this procedure.) Presets A B C SAT 1 2 3 4 5 6 5. Launch CONSULT-III (C-III) plus on the CONSULT PC. 6. Select Re/programming Configuration. Step 6 Figure 1 2/14 NTB10-033E 7. Read the General Precaution. When finished, touch the “Confirmed instructions” box to insert a check mark, then select Next. Step 7 Figure 2 8. Select the Manual Selection (Vehicle Name) tab, then select the applicable Model and Year. Step 8 9. Select Select. Step 9 Figure 3 10. Confirm the correct Model Name and Model Year are displayed. When finished, select Confirm. Step 10 Figure 4 3/14 NTB10-033E 11. After system call completes, confirm the correct VIN is displayed. When finished, select Confirm. NOTE: If the VIN displayed is incorrect, input the correct VIN. When finished, select Confirm. Step 11 Figure 5 12. Select MULTI AV. Step 12 Figure 6 13. Select Read/Write Configuration. Step 13 Figure 7 4/14 NTB10-033E 14. Select Before Replace ECU. Step 14 Figure 8 15. Confirm current configuration and write it down. Write down/print this information Configuration can also be printed with the Print Screen button or Screen Capture button. NOTE: Configurable options will differ between models. Your screen may look different. Step 16 16. Select Save. Figure 9 NOTE: If the configuration data cannot be saved, replace the AV Control Unit as instructed in the applicable Electronic Service Manual (ESM) and then proceed to PART 3: Perform Multi AV Initialization on page 7 of this bulletin. 17. Select End. Step 17 Figure 10 5/14 NTB10-033E 18. Replace the AV Control Unit as instructed in the applicable ESM. PART 2: Configure the Multi AV System 19. Perform steps 1-10. 20. Select Confirm. Step 20 Figure 11 21. Select After Replace ECU. Step 21 Figure 12 6/14 NTB10-033E 22. Select OK. After performing step 22 If an error message does not display: Proceed to PART 5: Confirm Multi AV System Is Operational on page 13. Step 22 If an error message does display: Figure 13 Proceed to PART 3: Perform Multi AV Initialization, below. PART 3 (if needed): Perform Multi AV Initialization NOTE: Leave C-III plus running and the VI connected while performing Multi-AV initialization. 23. Turn OFF the audio system. 24. Put the AV system into System Diagnostic Mode as follows: a. Press and hold the SETTING button (see Figure 14). SETTING b. While holding the SETTING button, turn the volume control knob 40 clicks or more. The volume control knob can be turned either direction. When the system goes into the System Diagnostic Menu, the screen in Figure 15 will display. Volume knob Figure 14 7/14 NTB10-033E 25. Select Confirmation/Adjustment. Step 25 Figure 15 26. Select Delete Unit Connection Log. Step 26 Figure 16 27. Select Yes. Step 27 Figure 17 28. Select Initialize Settings. Step 28 Figure 18 8/14 NTB10-033E 29. Select Accessory Number Initialization. Step 29 Figure 19 30. Select Yes. Step 30 Figure 20 31. Wait while the system initializes. The screen in Figure 21 will display while initializing. Figure 21 The screen in Figure 22 will display when initialization is complete. Figure 22 9/14 NTB10-033E 32. Once initialization is complete, reboot the Multi AV system as follows: a. Turn OFF the ignition. b. Wait 10 seconds. c. Turn ON the ignition. Proceed to PART 4: Manually Configure the Multi AV System, below. PART 4 (if needed): Manually Configure the Multi AV System NOTE: If the screen in Figure 23 is not displayed, click on the Home icon. 33. Select Re/programming Configuration. Step 33 Figure 23 34. Read the General Precaution. When finished, touch the “Confirmed instructions” box to insert a check mark, then select Next. Step 34 Figure 24 10/14 NTB10-033E 35. Select the Manual Selection (Vehicle Name) tab, then select the applicable Model and Year. Step 35 36. Select Select. Step 36 Figure 25 37. Confirm the correct Model Name and Model Year are displayed. When finished, select Confirm. Step 37 Figure 26 38. Confirm the correct VIN is displayed. When finished, select Confirm. NOTE: If the VIN displayed is incorrect, input the correct VIN. When finished, select Confirm. Step 38 Figure 27 11/14 NTB10-033E 39. Select MULTI AV. Step 39 Figure 28 40. Select Manual Configuration. Step 40 Figure 29 41. Use the drop down menus to select the Configuration options that were printed or written down in step 15. Step 41 Configurable options will differ between models. Your screen may look different from Figures 30 and 31. Step 42 42. Select Next. Figure 30 12/14 NTB10-033E 43. Confirm the configuration displayed is correct, then select OK. 44. Start the engine and let it idle briefly. 45. Use C-III plus to clear any codes from the Multi AV system. Step 43 a. Select Diagnoses (One System) > Multi AV > Self Diagnosis Results. Figure 31 b. Clear any codes that may be present. 46. Close C-III plus and disconnect the VI from the vehicle. PART 5: Confirm Multi AV System Is Operational 47. Put your foot on the brake, start the engine, and move the shift selector to R (reverse). 48. If equipped, make sure the rear view monitor is working correctly. 49. Put the shift selector back into Park. 50. Turn ON the radio. 51. Turn the volume knob and make sure the audio volume responds to movement of the knob. 52. Reprogram the customer’s audio presets. 13/14 NTB10-033E AMENDMENT HISTORY PUBLISHED DATE REFERENCE DESCRIPTION March 1, 2010 NTB10-033 December 1, 2010 NTB10-033A Bulletin amended to apply several changes March 14, 2012 NTB10-033B Bulletin amended to update procedure to C-III plus April 16, 2013 NTB10-033C Bulletin amended to include 2013 model year and 2013 Pathfinder and Armada models August 6, 2015 NTB10-033D Amended to update models and years March 10, 2021 NTB10-033E Classification number updated Original bulletin published 14/14 NTB10-033E