A5721752022032_9
Service Bulletin Details
Public Details for: A5721752022032_9
This technical service bulletin provides troubleshooting information for the vehicle locking system.
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57 Vehicle locking system, diagnostic information 57 21 75 2022032/9 April 1, 2021. Supersedes Technical Service Bulletin Group 57 number 19-54 dated March 13, 2019 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment All 2005 - 2022 All Not Applicable Condition REVISION HISTORY Revision Date Purpose 9 - Revised header (Updated MY) 8 03/13/2019 Revised header (Added MY 2019) Revised Service (Updated opening and added tables) 7 06/29/2016 Revised header (Added A4 (8W), Q7(4M), and model years) Revised Service (Added information for A4 (8W) and Q7(4M)) The customer asks about the operation of locking the vehicle, and may suggest that the vehicle has “locked itself”. Technical Background The lock command history is stored in the comfort system central control module, J393 (address word 0046) or the central locking control module, J429 (address word 0009). Production Solution Not applicable. Service To identify the source of why a vehicle locked or unlocked, inspect the vehicle’s locking history. Reference the information applicable to your vehicle below. Page 1 of 6 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Be aware that the vehicle has a maximum number of events which it can store. In some cases, the historical data which corresponds to a concern may have been overwritten by more recent events. A3 (8P), Q3 (8U), R8 (42), and TT (8J): Control Module: Central Locking Control Module Address 0009 Number Of Events: 10 MVB: 101-110 Source Location: Field 1 Lookup Table: A Tip: For A3 (8P), TT, and R8 models, the measuring value blocks are only available from model year 2010. A3 (8V) and TT (FV): Control Module: Central Locking Control Module Address 0009 Number Of Events: 10 MVB: “central locking history data” Lookup Table: A A4 (8K), A5, Q5, A6/A7 (4G), A8 (4H), and R8 (4S): Control Module: Comfort System Control Module Address 0046 Number Of Events: 5 MVB: 55-59 Last Event Location: Field 1 Lookup Table: A Table A ID Value 0 No Data Available 1 Lock Cylinder, L/F 2 Lock Cylinder, R/F Page 2 of 6 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 3 Lock Cylinder, Trunk 4 Remote Control Key 5 Remote Control Key, Trunk Button 6 Door Handle Sensor, L/F 7 Door Handle Sensor, R/F 8 Door Handle Sensor, L/R 9 Door Handle Sensor, R/R 10 Keyless Entry, Trunk 11 Interior Button, L/F 12 Interior Button, R/F 13 Interior Button, L/R 14 Interior Button R/R 15 Automatic Relock (Vehicle Was Not Opened Within One Minute Of Unlocking) 16 Terminal 15 (Accessory Power) On 17 Crash 18 Auto Lock (Vehicle Speed Over 9 MPH (15 km/h) 19 Auto Unlock (After Switching S-Contact Off (Vehicle Off) 20 Airbag Signal Failure A6 (4F) and Q7 (4L): Control Module: Comfort System Control Module Address 0046 Number Of Events: 1 MVB: 17 Last Event Location: Field 1 Lookup Table: B Page 3 of 6 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Tip: On the A6 and Q7, only the very last operating command of the vehicle locking can be read. Auto lock overwrites this value. Table B ID Value 0 No Data Available 1 Remote Control Key 2 Remote Control Key, Trunk Button 3 Keyless Lock 4 Lock Cylinder, L/F 5 Interior Button, L/F 6 Interior Button, R/F 7 Interior Button, L/R 8 Interior Button R/R 9 Auto Lock (Vehicle Speed Over 9 MPH (15 km/h) 10 Automatic Relock (Vehicle Was Not Opened Within One Minute Of Unlocking) 11 Lock Via Diagnostic Output Test A4 (F4), A5 (F5), Q5 (FY), Q7 (4M), A6 (4A), A7 (4KA), A8 (4N) and Q8 (4MN): Control Module: Comfort System Control Module Address 0046 Number Of Events: 20 MVB: “History data central locking ” ** “ last event” Lookup Table: C Table C ID Value 0 no data present Page 4 of 6 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 1 Lock cylinder L/F 2 Lock cylinder R/F 3 Remote control 4 Outside door handle sensor, L/F 5 Outside door handle sensor, R/F 6 Outside door handle sensor, L/R 7 Outside door handle sensor, R/R 8 Driver interior locking button 9 Front passenger interior locking button 10 Driver side rear interior locking button 11 Front passenger side rear interior locking button 12 Re-locking to opening via radio or outside door handle sensor 13 Autolock 14 Locking mechanism button in the rear lid 15 Locking via Smartphone-App 16 Locking by special purpose vehicle control module 17 Distance to vehicle 18 The terminal control, remote control 19 Terminal control, outside door handle sensor, L/F 20 Terminal control, outside door handle sensor, R/F 21 Terminal control, outside door handle sensor, L/R 22 Terminal control, outside door handle sensor, R/R 23 Terminal control, rear lid lock button / rear key sensor 24 Terminal control, locking cylinder, L/F 25 Terminal control, a front sensor for the keyless locking system Page 5 of 6 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 26 Piloted parking 27 Remote locking via connect-service 28 Remote locking via a vehicle positioning system 29 Antenna for short-range communication in the driver door 30 Antenna for short-range communication in the front passenger door 31 Antenna for close range communication in the rear lid 32 Pre Sense 35 Auto Lock Rear Lid Warranty This TSB is informational only and not applicable to any Audi Warranty. Additional Information All parts and service references provided in this TSB (2022032) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 6 of 6 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.