ELSAallignAudi

AUDI DEALER COMMUNICATION – USA ONLY
System Alignment - Open Recall/Campaign Verification – ElsaPro & Elsa2Go
This notice is for:
Date:
Checking for Open
Recalls/Campaigns
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Dealer Principal
General Manager
Sales Managers
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Service Manager
Parts Manager
Service Consultant
Warranty Administrator
Technicians
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April 30, 2021
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to
Elsa2Go ensures that both systems are displaying the same campaign information,
including OPEN/CLOSED status, repair date as well as criterions at the same time
without any discrepancy.
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IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire)
covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle
that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the
defect has been remedied.
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi
Public Relations.
Audi Customer Protection
AUDI_DLR ElsaPro_2Go