DC_Alternator

VWoA Compliance
From:
Sent:
To:
Subject:
Audi Communications 
Thursday, December 22, 2022 5:30 PM
VWoA Compliance
Dealer Communication: IMPORTANT: Support for Customers Affected by Alternator
Back-order
Dealer Communication
To: DP, GM, Sales, Service
From: Audi After Sales and Sales Operations
IMPORTANT: Support for Customers Affected by Alternator Back-order
Dealer Partners,
Audi of America (AoA) is pleased to announce the following programs designed to support customers
affected by the alternator back-order.
Audi Branded Loaner Support
Effective immediately, as of 12/22/2022, Audi of America will reimburse the cost to provide Audi branded
loaner support to customers affected by alternator failures and awaiting parts replacement.
In order to qualify for this reimbursement, the following conditions must be met:
 The loaner need must be due to a parts delay for the alternator.
 The loaner must be a branded Audi vehicle, sourced internally or through Audi on demand.
 Reimbursement amount may not exceed $30.00 per day.
To claim this reimbursement, please follow the SAGA claiming instructions below:
Audi Warranty may review claims for accuracy. Documentation of loaner support must be retained with
the repair order. Any claim that does not meet the above criteria will be charged-back.
Alternator 3.0L Customer Outreach Program
Alternately, customers may take advantage of a $1,000 incentive towards the purchase or lease of a new
Audi. This incentive is incremental to any other eligible and applicable incentives currently in-market.
Please see bulletin A22UCOP2 for further program details.
Alternator Dealer Inventory Assistance Program
Dealer taking affected customer vehicles in on trade and placing them in dealer inventory are eligible for
Inventory Assistance until such time as remedy parts are available. These vehicles will receive varying
levels of support based on model year/model as specified within the bulletin. Please see bulletin
A22UINV9 for further program details.
1
Please reach out to your field representatives with any questions.
For more dealer communications, visit the Communications page on iAudi.
Audi of America | 2200 Woodland Pointe Ave, Herndon, VA 20171
Unsubscribe [email protected]
Update Profile | Constant Contact Data Notice
Sent by [email protected]
2