A6423862047061_4
Service Bulletin Details
Public Details for: A6423862047061_4
This bulletin provides instructions for when faint images appear on the windshield from the production sticker, or an image of the suction cups used to install the windshield in production.
- 9999 - 2024 - 2023 - 2022 - 2021 - 2020 - 2019 - 2018 - 2017 - 2016 - 2015 - 2014 - 2013 -
Models from 9999
9999 AUDI AUDI |
Models from 2024
Models from 2023
Models from 2022
Models from 2021
Models from 2020
Models from 2019
Models from 2018
Models from 2017
Models from 2016
Models from 2015
Models from 2014
Models from 2013
Technical Service Bulletin 64 Faint images appear on the windshield 64 23 86 2047061/4 January 24, 2023. Supersedes Technical Service Bulletin Group 64 number 21-79 dated April 15, 2021, for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment All Audi vehicles 2013 – 2024 All Not Applicable Condition REVISION HISTORY Revision Date Purpose 4 - Revised header (Added MY 2023 and 2024) Revised Warranty (Changed labor operation) 3 04/15/2021 Revised header (Added MY 2022) 2 04/09/2020 Revised header (Added MY 2020 and 2021) Customer states: • At certain sunlight entry angles or with fog on the inside of the windshield faint images can be seen. The images vary from production sticker afterimage or an image of the suction cups used to install the windshield in production. Technical Background Page 1 of 4 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Residue from suction cups or labels can transfer to the glass and, while not visible under normal conditions, can be seen under certain lighting or moisture conditions (Figure 1). Figure 1. Faint images on the window. Production Solution Not applicable. Service This residue can be removed using the cleaning cloth (Figure 2) from the window seal set D 096 330 A2. Apply moderate pressure while cleaning. Figure 2. Cleaning cloth from the D 096 330 A2 window seal set. Note: Only use the cleaning cloth. Do not use the applicator that is included in this kit for this purpose. Page 2 of 4 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Claim Type: • 110 up to 48 Months/50,000 Miles. • If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 6414 Damage Code: 0030 Labor Operations: Clean residue from inside of the glass 6414 2999 30 TU Diagnostic Time: GFF No allowance 0 TU Road test prior to service procedure No allowance 0 TU Road test after service procedure No allowance 0 TU As per TSB 2047061/4 Claim Comment: All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity D 096330A2 01 Window Seal Set See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA Page 3 of 4 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Additional Information All parts and service references provided in this TSB (2047061) are subject to change and/or removal. ©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 4 of 4 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.