A9223332038151

Technical Service Bulletin
92 Washer solvent level warning is on
92 23 33 2038151/13 February 6, 2023. Supersedes Technical Service Bulletin Group 92 number 22-30 dated
July 14, 2022, for reasons listed below.
Model(s)
Year
All Audi Vehicles 2012 – 2024
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
13
-
Revised Warranty (Updated Labor Operations)
12
07/14/2022
Revised header (Added MY 2022 - 2024)
Revised Warranty (Added Q4 e-tron and Audi e-tron GT)
11
12/20/2019
Revised Required Parts and Tools (Updated quantity)
Customer states:
• The washer solvent level warning is on in the driver information system (DIS), but the washer solvent level is
correct.
Workshop findings:
There is no functional restriction in the windshield washer system.
Technical Background
The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the
presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the
composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the
presence of additives can contaminate the sensor and reduce its sensitivity.
Production Solution
Not applicable.
Service
If the washer solvent reservoir is full and the low solvent warning is on, proceed as follows:
Page 1 of 14
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
1.
Empty the reservoir and for all vehicles except A3 Sedan,
A3 Cabriolet, and Q4 e-tron, remove the level sensor. Clean
the sensor probes using all-purpose cleaner D 009 401 04
(Figure 1) or, as an alternative, isopropyl alcohol. Reinstall
the level sensor.
Figure 1. D 009 401 04 all-purpose cleaner.
Page 2 of 14
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
2.
For Audi A3 Sedan, A3 Cabriolet, and Q4 e-tron where the
washer solvent level sensor is not removable the sensor
probes can be cleaned by removing the reservoir, removing
the filler neck from the reservoir, and gaining access to the
sensor probes (Figure 2).
Figure 2. Windshield washer level sensor
probes as viewed through the tank opening.
Page 3 of 14
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
3.
Saturate the tip of a cleaning brush with a rigid stem and
long enough to reach the probes (approximately 10”) with
all-purpose cleaner D 009 401 04 or isopropyl alcohol. A
hummingbird feeder cleaning brush is shown in the
illustration but any suitable cleaning brush with a tip
constructed of the appropriate material will function well for
this purpose (Figure 3).
Figure 3. Applying all-purpose cleaner D 009
401 04 to the tip of a hummingbird feeder
cleaning brush. The cleaning brush can
alternatively be saturated with isopropyl
alcohol.
Page 4 of 14
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
4.
Thoroughly clean the sensor probes (Figure 4).
Figure 4. Cleaning the sensor probes.
5.
Refill the reservoir with the correct type and concentration
of solvent. Windshield washer fluids found in the Audi Top
Service Supplies and Touch Up Paint eStore with a 35%
pre-mix are suitable for temperatures down to -30 °C (-22°
F) and contain no rain repellents. For freeze protection
below this temperature range Windshield Washer Fluid
Concentrate ZAW 096 311 B can be used and mixed
according to the table below (Figure 5). This solvent can be
adjusted for freeze protection to -32° C (-25° F), prevents
washer jet contamination, particularly on the “fan” type of
washer jet, and is highly effective in removing residues and
insects from the windshield.
Figure 5. ZAW 096 311 B windshield washer
fluid concentrate.
Page 5 of 14
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Note:
Dealers in states such as California which have a restriction on windshield washer solvent VOC content can use
Audi Windshield Washer Fluid – 35% pre-mix – (55 gallon) available from the Audi Top Service Supplies &
Touch-Up Paint eStore as an alternative. This solvent contains no water repellents and has freeze protection to 22° F.
6.
The concentration and freeze point can be checked using
the T10007A refractometer (Figure 6).
Figure 6. T10007A refractometer.
7.
Put a drop of washer fluid with the pipette on the glass of
the refractometer. When viewing the refractometer, a lightdark border can be clearly recognized. Using the scale to
the right (Figure 7), adjust the concentration of the solvent
to accommodate the current weather conditions.
Figure 7. Scale in the view of the T10007A
refractometer.
8.
Concentration guidelines:
Freeze protection
Windshield Washer Fluid Concentrate
ZAW 096 311 B
Water
-16 °C (3° F)
1 part
3 parts
Page 6 of 14
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
-30 °C (-22° F)
1 part
2 parts
-32 °C (-25° F)
1 part
1.5 parts
Note:
It is not necessary to replace the windshield washer solvent level sensor when the cause of failure is
contaminated sensor probes or incorrect washer solvent solution. Warranty claims for replacement of washer
solvent level sensors that are found to not be faulty will not be reimbursed.
Warranty
Page 7 of 14
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Technical
Service
Bulletin
9258
Service Number:
Damage Code:
0040
Labor Operations:
Q7 (up to and including MY 2015):
Lower Windshield
9260 1900
washer reservoir remove
+ reinstall
See SRT
Fluid level sensor
remove + reinstall
9258 1950
See SRT
Clean fluid level sensor
and adjust solvent
concentration
9258 2999
10 TU
Cover (plenum) remove
+ reinstall
8522 1900
See SRT
Fluid level sensor
remove + reinstall
9258 1950
See SRT
Clean fluid level sensor
and adjust solvent
concentration
9258 2999
10 TU
Front wheel housing
liner remove + reinstall
6616 1900
See SRT
Fluid level sensor
remove + reinstall
9258 1950
See SRT
Clean fluid level sensor
and adjust solvent
concentration
9258 2999
10 TU
Q7 (From MY 2016 on):
Q3 (From MY 2015 on):
S3:
Page 8 of 14
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Noise dampening pan
remove + reinstall
1082 1900
See SRT
Fluid level sensor
remove + reinstall
9258 1950
See SRT
Clean fluid level sensor
and adjust solvent
concentration
9258 2999
10 TU
A3 Sedan, A3 e-tron, and A3 Cabriolet:
Front wheel housing
liner remove + reinstall
6616 1900
See SRT
Windshield washer
reservoir remove +
reinstall
9260 1950
See SRT
Clean fluid level sensor
and adjust solvent
concentration
9258 2999
10 TU
Front wheel housing
liner remove + reinstall
6616 1900
See SRT
Windshield washer
reservoir remove and
reinstall
9260 1950
See SRT (2012 – 2015)
TT:
See SRT (2016 – 2019)
Fluid level sensor
9258 2999
remove + reinstall, clean
fluid level sensor and
adjust solvent
concentration
20 TU
R8 (up to and including MY 2015):
Plenum cover remove +
reinstall
8522 1900
See SRT
Fluid level sensor
remove + reinstall
9258 1950
See SRT
Page 9 of 14
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Clean fluid level sensor
and adjust solvent
concentration
9258 2999
10 TU
Plenum cover remove +
reinstall
8522 1900
See SRT
Fluid level sensor
remove + reinstall
9258 1950
See SRT
Clean fluid level sensor
and adjust solvent
concentration
9258 2999
10 TU
R8 (From MY 2017 on):
A4 (up to and including MY 2016), A4 avant (up to and including MY
2016), allroad (up to and including MY 2016), A5, A5 Cabriolet (up to and
including MY 2017), A6, A7, A8 (up to and including MY 2018), Q5 (Model
8R, up to and including MY 2017), Audi e-tron quattro (Model GEN MY
2019 on) and Audi e-tron Sportback (Model GEA MY 2020 on):
Fluid level sensor
remove + reinstall
9258 1900
See SRT
Clean fluid level sensor
and adjust solvent
concentration
9258 2999
10 TU
A4 (MY 2017 on), A4 avant (MY 2017 on), A4 allroad (MY 2017 on), A5, A5
Cabriolet (Model F5, MY 2018 on), and Q5 (Model FY, MY 2018 on):
Front wheel housing
liner remove and
reinstall
6616 1900
See SRT
Fluid level sensor
remove + reinstall
9258 1950
See SRT
Clean fluid level sensor
and adjust solvent
concentration
9258 2999
10 TU
A6, A7, and A8 (MY 2019 on):
Front wheel housing
liner remove and
reinstall
6616 1900
See SRT
Page 10 of 14
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Fluid level sensor
remove + reinstall
9258 1950
See SRT
Clean fluid level sensor
and adjust solvent
concentration
9258 2999
10 TU
Cowl panel trim remove
and reinstall
66 44 19 00
See SRT
Fluid level sensor
remove + reinstall
9258 1950
See SRT
Clean fluid level sensor
and adjust solvent
concentration
9258 2999
10 TU
Q8 (MY 2019 on):
e-tron GT, RS e-tron GT (Model F83):
Front cover plate
remove and reinstall
5192 1900
See SRT
Fluid level sensor
remove + reinstall
9258 19 50
See SRT
Clean fluid level sensor
and adjust solvent
concentration
9258 2999
10 TU
Front bumper cover
remove and reinstall
6329 1950
See SRT
Windshield washer
reservoir remove +
reinstall
9260 1950
See SRT
Clean fluid level sensor
and adjust solvent
concentration
9258 2999
10 TU
Overhead view camera
adjusted (if equipped)
9083 1550
See SRT
Q4 e-tron:
Page 11 of 14
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Diagnostic Time:
Radar sensor adjusted
(if equipped)
9163 1560
See SRT
GFF (Q4 e-tron only)
0150 0000
Time stated on the
diagnostic protocol (Max
30 TU)
Road test prior to
service procedure
No allowance
0 TU
Road test after service
procedure (Q4 e-tron
only)
0121 0004
10 TU
As per TSB 2038151/13
Claim Comment:
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
ZAW 096 311 B
(item number
128429)
Windshield Washer Fluid Concentrate
Shop Supply
(Available from the
Audi Top Service
Supplies & TouchUp Paint eStore)
Page 12 of 14
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Item # 121133 /
Customer Item #
WWFDRUM
Washer solvent alternative for states with VOC restrictions
Shop Supply
D00940104 or
isopropyl alcohol
All-purpose cleaner
0.1
See ETKA
Fasteners, Bolts, Nuts and Screws as needed per the Repair Manual
See
ETKA/ELSA
(Available from the
Audi Top Service
Supplies & TouchUp Paint eStore)
Tool Number
Tool Description
Page 13 of 14
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
T10007A
Refractometer
Additional Information
All parts and service references provided in this TSB (2038151) are subject to change and/or removal.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 14 of 14
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.