A6423882047061_5

Technical Service Bulletin
64 Faint images appear on the windshield
64 23 88 2047061/5 March 31, 2023. Supersedes Technical Service Bulletin Group 64 number 23-86 dated
January 24, 2023 for reasons listed below.
Model(s)
Year
All Audi Vehicles 2013 – 2024
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
5
-
Revised Condition (Modified customer statement)
Revised Service (Modified cleaner)
Revised Required Parts and Tools (Removed table)
Revised Warranty (Added service numbers and modified labor operation)
4
01/24/2023
Revised header (Added MY 2023 and 2024)
Revised Warranty (Changed labor operation)
3
04/15/2021
Revised header (Added MY 2022)
Customer states:
At certain sunlight entry angles or with fog on the inside of the windshield or window, faint images can be seen.
The images vary from production sticker afterimage or an image of the suction cups used to install the windshield
or window in production.
Technical Background
Page 1 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Residue from suction cups or labels can transfer to the
glass and, while not visible under normal conditions, can
be seen under certain lighting or moisture conditions
(Figure 1).
Figure 1. Faint images on the window.
Production Solution
Not Applicable
Service
This residue can be removed using commercially available clear and odorless paraffin lamp oil.
Apply moderate pressure while cleaning.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
6414
Or
6489
Or
6440
Or
6460
Damage Code:
0030
Labor Operations:
Clean residue from inside of the glass
64xx 2999
30 TU
Page 2 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
As per TSB 2047061/5
Claim Comment:
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All parts and service references provided in this TSB (2047061) are subject to change and/or removal.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.