TSB-21-52A-002RE

SUBJECT:
EXCESSIVE INTERMITTENT MOVEMENT
IN DRIVER'S POWER SEAT - REVISED
No:
TSB-21-52A-002REV
DATE:
March 2023
MODEL: 2007-19 Outlander,
2018-19 Outlander PHEV,
2011-21 Outlander Sport/RVR
CIRCULATE TO:
[ ] GENERAL MANAGER
[ X ] PARTS MANAGER
[ X ] TECHNICIAN
[ X ] SERVICE ADVISOR
[ X ] SERVICE MANAGER
[ X ] WARRANTY PROCESSOR
[ ] SALES MANAGER
This bulletin supersedes TSB-21-52A-002REV, issued October 2021 and updates the affected
vehicles and ending VIN numbers. Revisions are italicized and indicated by
.
"
PURPOSE
Some customers may notice excessive intermittent movement of the driver's power seat,
typically when accelerating or decelerating.
Further production changes have been
implemented to address this seat movement.
This TSB instructs dealers to replace the seat adjuster assembly and power seat harness
in affected vehicles with improved countermeasure parts. Due to a change in the
reclining motor, the new longer harness and connector are necessary.
BACKGROUND
Height adjustment linkages in the seat adjuster assembly may loosen over time with
normal driving and allow movement. A new seat adjuster was implemented in production
at the supplier from March 2, 2016, and has added metal bushings at the 6 rotational
connections on the seat frame, as shown below.
New Front Power Seat Adjuster LH
(Metal bushings added to 6 joints)
Connecting
Linkage
3, 4
3, 4
1, 2
Rear
Linkage
5, 6
1, 2
5, 6
Copyright 2023, Mitsubishi Motors North America, Inc.
The information contained in this bulletin is subject to change. For the latest version of this document, go to the
Mitsubishi Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).
2/27/2023
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The clearance of the slide rail and rubber damper has also been changed in production at the
supplier starting September 19, 2018. Refer to the VINs listed in Affected Vehicles.
Improvements to Slide Rail (LH)
(From 9/19/2018
Supplier Production)
Cross Section of Slide Rail (A-A)
Shaft for Sliding
Holder Bracket A
Holder Bracket B
Nut
Rubber Damper
The clearance of the bearing plate hole size has also been changed in production at the supplier
starting May 10, 2021. Refer to the VINs listed in Affected Vehicles.
Improvements to Bearing Plate
(From 5/10/2021
Supplier
Production)
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AFFECTED VEHICLES
Outlander:
D
All 2007 - 2016 Outlander
D
2017 - 2019 Outlander built before and including the ending VINs as listed below:
Model Year
Country
Plant*
Engine
Ending VIN
2.4 L
KZ013434
3.0 L
KZ013608
2.4 L
KZ604199
3.0 L
KZ604195
2.4 L
GZ036168
2.4 L
KJ000744
3.0 L
KJ000743
2.4 L
JJ601177
3.0 L
JJ601172
USA
2017 - 2019
Okazaki
Canada
2016
Mexico
2018 - 2019
USA
PMC
2018
Canada
* To identify production plant, see 7th digit from end of VIN. Z = Okazaki, U = Mizushima, J = PMC
Outlander PHEV:
"
• 2018 - 2019 Outlander PHEV built before and including the ending VINs as listed
below:
Model Year
2018 - 2019
Country
Plant
USA
Okazaki
Canada
Ending VIN
KZ04417
KZ606637
* To identify production plant, see 7th digit from end of VIN. Z = Okazaki, U = Mizushima, J = PMC
2/27/2023
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Outlander Sport:
"
D
D
D
2011 - 2016 Outlander Sport/RVR
All 2.0L 2017-2020 Outlander Sport/RVR with power seat
Certain 2.0L 2021 Outlander Sport/RVR with the power seat until countermeasure
parts
Model Year
Country
USA
2011 - 2021
Canada
Engine
Ending VIN
2.0 L
KU012241
2.4 L
KU010778
2.0 L
KU601552
2.4 L
KU601555
REPAIR PROCEDURE
If a customer reports excessive movement of the driver's power seat on the vehicles listed in
this TSB, replace the front power seat adjuster assembly and the power seat harness with the
new countermeasure parts. Refer to the Parts Information section in this TSB for the correct
part number for each vehicle.
1.
For detailed replacement instructions, refer to the applicable Service Manual:
D
Group 52A-Interior -> Seat Assembly -> Front Seat Assembly -> Removal and Installation
D
Group 52A-Interior -> Seat Assembly -> Front Seat Assembly -> Disassembly and
Reassembly.
NEW Front Power Seat Harness (LH)
Front Power Seat Harness
2.
Verify proper operation of all front power seat assembly functions, and verify that the
movement concern has been resolved.
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PARTS INFORMATION
Use only the Genuine Mitsubishi Parts listed below.
NOTE: Refer to Affected Vehicles section for ending VINs of vehicles needing
countermeasure parts.
Model Year
Outlander
2007-2019
Outlander PHEV
Outlander
Sport/RVR
87450W310P
6922A119
1
2018-2019
87450W350P
N/A
1
2011-2021
87450W190P
6922A037
1
"
Front Power
Seat Harness, LH
NEW Part Number
Model
Model Year
Outlander
2007-2019
Outlander PHEV
2018-2019
Outlander Sport/RVR
2011-2021
Part Number
Qty
1
6979A709
1
1
"
Model
Description
Qty
"
Front Power
Seat Adjuster,
LH
Old Part Number
"
Description
WARRANTY INFORMATION
This bulletin is supplied as technical information only and is not an authorization to repair. If an
affected vehicle is reported with the described condition, diagnose the condition, repair as
described in this bulletin and submit a normal warranty claim using the following information.
52115210
Description
Replace Front
Power Seat
Adjuster
Assembly &
Seat Harness
Nature
Code
Cause
Code
Model
450
Time
Allowance
2007-2013
1.1
2014-2019
1.3
Outlander
PHEV
2018-2019
1.3
Outlander
Sport/RVR
2011-2021
1.3
Outlander
60D
Model Year
Warranty Coverage: 5/60 Basic Coverage
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Labor
Operation Code