A6623982046229_4

Technical Service Bulletin
66 Optical defects, scratches, and chrome peeling
66 23 98 2046229/4 April 13, 2023. Supersedes Technical Service Bulletin Group 66 number 22-86 dated April 7,
2022, for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All Audi Models
2015 – 2024
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
4
-
Revised header (Additional model years)
3
04/07/2022
Revised header (Additional model years)
2
01/12/2021
Revised header (Additional model years)
Revised Service (Added Note)
The vehicle has an optical defect that must be coded to damage code 0030.
Technical Background
• To ensure continued product quality, Audi Warranty requires photographic evidence for all repairs coded to
damage code 0030. Submission of photographs for these claims will reduce the need to ship parts for
validation as well as streamline the claim reimbursement process. See Audi Warranty Bulletin AWA 16-07 for
more information.
• Optical defects that may qualify for damage code 0030 are faults that affect the visual appearance of a
component, such as dents or shrink marks, flaking paint or chrome in the passenger compartment or on trim
strips, or discolored or wavy components. Examples of repairs suitable for damage code 0030 include peeling
radiator grille, peeling start-stop button, peeling armrest door pull, etc.
• Damage Code 0030 should not be used for repairs to components that are separated, broken, loose, or
deformed, such as a loose seat back cover or deformed center armrest. See Elsa for a complete list of
available damage codes for each component.
• Damages resulting from negligence, customer driving habits, or other outside influence are not eligible for
Warranty reimbursement.
Production Solution
Not Applicable
Page 1 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Service
1. Ensure that the issue qualifies for damage code 0030 based on the description in the Technical Background.
2. For Audi Warranty and Product
Support to completely understand the
concern, take the following
photographs, and upload them into
DOC-IT with the repair order:
• An overview photograph to show
where the component is on the
vehicle (Figure 1).
• A close-up photograph of the
optical defect to clearly show the
issue (Figure 2).
• A photograph of the data sticker on
the component (if applicable) to
show the version, part number,
manufacturer, etc.
• A photograph of the VIN to show
that it belongs to the affected
vehicle.
Note:
Please take photos in focus and with
sufficient light.
Figure 1. The first photo should show a full picture of the affected
component and the affected area of the cause should be marked
with an arrow (paper with yellow dots). This is for guidance.
Page 2 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 2. The second photo should show an up-close look at the
optical defect.
3. Log into Audi Warranty Online and submit the photographs to Doc-IT with the RO number and VIN.
Warranty
This TSB is informational only and not applicable to any Audi warranty.
Additional Information
All parts and service references provided in this TSB (2046229) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.