23PBB

23PBB – Bendix 2.1m Medium Duty Brake Pedal Plunger:
NHTSA #23V087, TC #2023-070
Number
 Edit
 Clone
23PBB
Supplier
Bendix
Description
Bendix 2.1m Medium Duty Brake Pedal Plunger
Date
2/17/2023
What’s New
Safety Recall
The brake pedal plunger which connects the brake pedal to the brake valve may dislodge after the pedal is
fully depressed, and rapidly released (side slip foot brake release). If the plunger in the brake pedal assembly
dislodges the driver may be unable to apply the service brakes, which may increase the risk of a crash.
Introduction
I​f the brake pedal plunger becomes disconnected or jammed, the operator may not be able to apply the service
brakes.
Situation
4,209 (4,015 U.S. and 194 Canada) 536, 537, and 548 chassis manufactured between 6/16/2020 and
01/25/2023.
Resolution
Safety Recall
Service all affected chassis that enter your dealership, even if the customer has no issue with the chassis.
1. Review the attached chassis list for your dealer code and schedule your customer(s) for service if their
chassis is on the list.
2. If you are not using Service Management to start repair orders, review SIR for “Complete” or "In Process"
next to the “23PBB” campaign code prior to performing this repair.
3. Follow the procedure to add the brake pedal restraint within the repair procedure.
Federal Law
​It is a violation of Federal law for a dealer to sell or lease new vehicles covered by this recall until the defect or
noncompliance has been corrected.
Warranty
There is no time or mileage limit for this recall. Peterbilt will pay for parts at dealer net plus applicable mark
up and labor:
• 0.3 hours labor to add the brake pedal restraint per the repair procedure and ensure working status of
the brakes. Use Quick Claim Code 23PBBA.
• For extraordinary circumstances please use code 23PBB. Add from"Recommended Repairs", then select
the gear icon to edit Parts/Labor/Misc.
• File the claim within 14 days in accordance with Warranty Policy.
Take off parts disposition: N/A
PRWS CLAIM CODING
Campaign 23PBB
Code:
Campaign
Type:
Safety
Recall
​Claim
Truck
Category:
Repair Type:
Proactive
Customer 195
Concern
Code:
Causal Code:
51
Corrective 12
Action
Code:
Responsibility CampSupp
Code:
Failure
013Causal Part:
Location: 005-001
G90-1288
Supplier
Code:
B23-PBB
Bendix SRT Code:
01674AA
​
0.3hrs Bendix
2.1m MD
brake
pedal
bracket
installed
per
bulletin
procedure.
Procedure
Please follow your dealership's safety procedures and precautions to ensure the vehicle can be safely
repaired and maintained.
A link to the repair procedure can be found in the Links section of this bulletin.
Parts
Parts are available from PACCAR Parts.
​ art
P
Number
​Description
​1
​G11-6557
​ rake Pedal
B
Restraint
Bracket
​2
​ 34-6002R
​Bolts
08045RHLK
​2
​HWC12713
​ ut
N
Fasteners
​ ource
S
Locally
​ able Ties
C
(to secure
wire
harnesses
near brake
pedal)
Quantity
​2
Links
23PBB Chassis List
23PBB Repair Procedure
23PBB US Customer Letter
23PBB Canada - English Customer Letter
23PBB Canada - French Customer Letter
Revision History
​ 4/28/2023 - Added warranty and procedures section and created procedural document that is linked in the Links
0
section.
05/03/2023 - Converted from Interim to Final bulletin.
Select the date.
IMPORTANT SAFETY RECALL
This notice applies to your vehicle. Your VIN(s) can be found on the bottom or back of this page.
Subject:
Safety Recall: 23PBB – 2.1m Medium Duty Bendix Brake Pedal Plunger
NHTSA: 23V087
EXPIRATION DATE: NONE
Dear Peterbilt Customer,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Peterbilt has decided that a defect which relates to motor vehicle safety exists in certain 2020 through 2023 Model Year 536, 537, and 548
chassis built from 6/16/2020 through 1/25/2023 and equipped with Bendix air brakes. The brake pedal plunger which connects the brake
pedal to the brake valve may dislodge after the pedal is fully depressed, and rapidly released (side slip foot brake release).
If the plunger in the brake pedal assembly dislodges the driver may be unable to apply the service brakes, which may increase the risk of a
crash. The risk of the brake plunger dislodging may be reduced by slowly releasing the service brakes and not allowing the pedal to
release rapidly.
What is the problem?
The plunger dislodging in the brake pedal assembly may result in the driver being unable to
apply the service brakes.
What will your dealer do?
Add a brake pedal retention device per the repair procedure.
What should you do?
Please contact your closest dealer to schedule this repair.
Peterbilt Motors Company has initiated this recall to remedy the issue with no charge to you. Your dealer will add a brake pedal retention
device to the existing brake pedal assembly so that the pedal plunger remains in its proper place during braking events. Please contact
your Peterbilt dealer to schedule an appointment for these services. To find your Peterbilt dealer, please visit the Dealer Locator at
www.Peterbilt.com or scan the QR code. When contacting your Peterbilt dealer, reference the Safety Recall number and the NHTSA
number. This repair may take up to 1 hour of labor depending on dealer scheduling.
If you require further information about this recall or experience any difficulty in making arrangements for this repair, please contact the
Peterbilt Customer Experience Department at [email protected].
If you conclude that Peterbilt has not enabled you to remedy this defect in a reasonable time and without charge, you may submit a
complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590, or call
the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten
days. If you no longer own this vehicle, we would appreciate your advising us of the new owner. Please send all known ownership and
address changes to [email protected].
We apologize for any inconvenience this preventive procedure may cause and thank you for your participation in helping Peterbilt provide
the highest levels of customer satisfaction and service expertise. We value your business and appreciate your ongoing loyalty to Peterbilt
and its dealer network. Industry-leading quality, performance and reliability are hallmarks of Peterbilt products, and we thank you for
making Peterbilt your truck of choice.
Sincerely,
Michelle Ponsonby
Director of Customer Experience
Peterbilt Motors Company
Select the date.
IMPORTANT SAFETY RECALL
IMPORTANT AVIS DE RAPPEL DE SÉCURITÉ
This notice applies to your vehicle. Your VIN(s) can be found on the bottom or back of this page.
Subject:
Safety Recall: 23PBB – 2.1m Medium Duty Bendix Brake Pedal Plunger
Transport Canada Recall: 2023-070
EXPIRATION DATE: NONE
Dear Peterbilt Customer,
Le présent avis vous est envoyé conformément aux exigences de la Loi sur la sécurité automobile. La présente a pour but de vous
informer que votre véhicule est susceptible d’avoir un défaut qui pourrait porter atteinte à la sécurité humaine.
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may
contain a defect that could affect the safety of a person.
Peterbilt has decided that a defect which relates to motor vehicle safety exists in certain 2020 through 2023 Model Year 536, 537, and 548
chassis built from 6/16/2020 through 1/25/2023 and equipped with Bendix air brakes. The brake pedal plunger which connects the brake
pedal to the brake valve may dislodge after the pedal is fully depressed, and rapidly released (side slip foot brake release).
If the plunger in the brake pedal assembly dislodges the driver may be unable to apply the service brakes, which may increase the risk of a
crash. The risk of the brake plunger dislodging may be reduced by slowly releasing the service brakes and not allowing the pedal to release
rapidly.
What is the problem?
The plunger dislodging in the brake pedal assembly may result in the driver being unable to
apply the service brakes.
What will your dealer do?
Add a brake pedal retention device per the repair procedure.
What should you do?
Please contact your closest dealer to schedule this repair.
Peterbilt Motors Company has initiated this recall to remedy the issue with no charge to you. Your dealer will add a brake pedal retention
device to the existing brake pedal assembly so that the pedal plunger remains in its proper place during braking events. Please contact
your Peterbilt dealer to schedule an appointment for these services. To find your Peterbilt dealer, please visit the Dealer Locator at
www.Peterbilt.com or scan the QR code. When contacting your Peterbilt dealer, reference the Safety Recall number and the Transport
Canada recall number. This repair may take up to 1 hour of labor depending on dealer scheduling.
If you require further information about this recall or experience any difficulty in making arrangements for this repair, please contact the
Peterbilt Customer Experience Department at [email protected].
For additional information about the recall, you can contact Transport Canada at 1-800-333-0510.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten
days. If you no longer own this vehicle, we would appreciate your advising us of the new owner. Please send all known ownership and
address changes to [email protected].
We apologize for any inconvenience this preventive procedure may cause and thank you for your participation in helping Peterbilt provide
the highest levels of customer satisfaction and service expertise.
We value your business and appreciate your ongoing loyalty to Peterbilt and its dealer network. Industry-leading quality, performance and
reliability are hallmarks of Peterbilt products, and we thank you for making Peterbilt your truck of choice.
Sincerely,
Michelle Ponsonby
Director of Customer Experience
Peterbilt Motors Company
Sélectionner la date
IMPORTANT RAPPEL DE SÉCURITÉ
Cet avis concerne votre véhicule. Votre (vos) NIV(s) se trouve(nt) au bas ou au verso de la présente.
Objet : Rappel de sécurité : 23PBB – Piston de la pédale de frein de classe moyenne Bendix 2.1m
Rappel de Transport Canada : 2023-070
DATE D’EXPIRATION : AUCUNE
Cher client Peterbilt,
Le présent avis vous est envoyé conformément aux exigences de la Loi sur la sécurité automobile. La présente a pour but de vous
informer que votre véhicule est susceptible d’avoir un défaut qui pourrait porter atteinte à la sécurité humaine.
Peterbilt a constaté qu’une défectuosité reliée à la sécurité automobile est présente dans certains châssis de modèles 536, 537 et 548
des années 2020 à 2023, construits entre le 16/06/2020 et le 25/01/2023 et équipés de freins pneumatiques Bendix. Il est possible
que le piston de la pédale de frein qui relie la pédale de frein au clapet de frein se déplace une fois que la pédale est entièrement
enclenchée et relâchée rapidement (dégagement du frein au pied par glissement latéral).
Si le piston dans l’assemblage de la pédale de frein se déplace, il est possible que le chauffeur ne puisse pas appliquer les freins de
service, ce qui pourrait augmenter le risque d’accident. Le risque que le piston du frein se déplace peut être atténué en relâchant
lentement les freins de service et en ne permettant pas à la pédale de se relâcher rapidement.
Quel est le problème ?
Un piston que se déplace dans l’assemblage de la pédale de frein peut faire en sorte que le
chauffeur soit incapable d’appliquer les freins de service.
Que fera votre concessionnaire ?
Ajoutera un dispositif de retenue de la pédale de frein selon la procédure de réparation.
Que devriez-vous faire ?
Veuillez communiquer avec votre concessionnaire le plus près afin de prendre rendez-vous
pour cette réparation.
Peterbilt Motors Company a mis en place ce rappel afin de remédier au problème, sans frais. Votre concessionnaire ajoutera un
dispositif de retenue de la pédale de frein à l’assemblage de pédale de frein actuel de façon à ce que le piston de la pédale demeure à
l’endroit approprié pendant les épisodes de freinage. Veuillez communiquer avec votre concessionnaire Peterbilt afin de prendre
rendez-vous pour ces services. Pour trouver votre concessionnaire Peterbilt, veuillez consulter Dealer Locator sur www.Peterbilt.com
ou balayer le code à barres. Au moment de communiquer avec votre concessionnaire Peterbilt, vous référer au numéro de rappel de
sécurité ainsi qu’au numéro de rappel de Transport Canada. Cette réparation peut nécessiter jusqu’à 1 heure de main-d’œuvre selon
la disponibilité du concessionnaire.
Si vous avez besoin de plus d’information au sujet de ce rappel ou rencontrez des difficultés à obtenir un rendez-vous pour cette
réparation, veuillez communiquer avec le département du service à la clientèlede Peterbilt sur [email protected].
Pour de l’information additionnelle au sujet de ce rappel, vous pouvez communiquer avec Transport Canada au 1-800-333-0510.
La loi fédérale nécessite de tout bailleur de véhicules qui reçoit cet avis de rappel d’en faire parvenir une copie à toute personne ayant
loué un véhicule et ce, dans un délai de dix jours. Si ce véhicule ne vous appartient plus, nous apprécierions que vous nous fassiez
part du nom du nouveau propriétaire, si vous le connaissez. Veuillez faire parvenir toute information relative au nouveau propriétaire et
son adresse à [email protected].
Nous nous excusons pour tout inconvénient causé par cette procédure préventive et vous remercions de votre participation afin d’aider
Peterbilt à offrir les plus hauts niveaux de satisfaction de la clientèle et d’expertise de service.
Nous apprécions votre entreprise ainsi que votre constante fidélité envers Peterbilt et son réseau de concessionnaires. Les produits
Peterbilt se distinguent en étant leader de l’industrie en matière de qualité, performance et fiabilité et nous vous remercions de faire
d’un Peterbilt votre camion préféré.
Salutations,
Michelle Ponsonby
Directrice du service à la clientèle
Peterbilt Motors Company