CS2310_TSB_R1

GROUP
MODEL
Customer Satisfaction
2012-2022MY
Multiple Models
NUMBER
DATE
2310 (Rev 1, 08/07/2023)
July 2023
TECHNICAL SERVICE BULLETIN
CUSTOMER SATISFACTION: KIA GENUINE
SUBJECT:
REMOTE START CONTROL MODULE UPGRADE FOR
ANTI-THEFT LOGIC COMPATIBILITY (CS2310)
 NOTICE
This bulletin has been revised to include additional information. New/revised sections of this
bulletin are indicated by a black bar in the margin area.
This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control
Module on certain 2012-2022MY model vehicles listed on page 7. Vehicles equipped with a Kia Genuine
Remote Start feature and have had the Anti-Theft software logic (CS230*) applied to the Integrated Body
Control Unit (IBU) or Body Control Module (BCM) may experience five (5) inadvertent honks after starting the
vehicle with the remote start feature. Follow the procedure outlined in this publication to upgrade the software
logic of the Kia Genuine Remote Start Control Module as described in this bulletin on the applicable vehicle.
Before conducting the procedure, verify that the Remote Start Module is a Kia Genuine Remote Start Module.
The Kia Genuine Remote Start remote will have the old or new Kia logo printed and stamped on the back of
the remote. If the Remote Start Module is a Non-Kia Genuine Remote-Start Module or if the customer no
longer has the remote start transmitter (FOB), the software update for this TSB does not apply.
 NOTICE
To assure complete customer satisfaction, always remember to refer to KDealer+ Warranty
Coverage (validation) Inquiry Screen (Service → Warranty Coverage → Warranty Coverage Inquiry)
for a list of any additional campaigns that may need to be performed on the vehicle before returning
it to the customer.
 IMPORTANT
The vehicle MUST be equipped with a Kia Genuine Remote Start Control Module.
If the vehicle is not equipped with a Kia Genuine Remote Start Control Module, the software update
for this TSB does not apply. A photo of the Remote Start Control Module MUST be attached using
the KVID app as a Warranty Claim Attachment type ‘XX – Other’.
A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.
Page 2 of 9
SUBJECT:
CUSTOMER SATISFACTION: KIA GENUINE REMOTE START
CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY
Removal Procedure:
1.
Remove Crash Pad Side Cover LH (A).
A
+
(BDm model shown for reference purposes only)
2.
Remove Crash Pad Lower Panel (B).
B
(BDm model shown for reference purposes only)
3.
Locate the Remote Start Control Module (C).
Note: This TSB only applies to Kia Genuine
D
Remote Start Control Modules. If the vehicle is
equipped with a non-Kia Genuine Remote
Start Module, this TSB does not apply.
Take a photo using the KDS (KVID APP) of the
Remote Start Control Module. Photos ARE
REQUIRED to be attached to ALL claims.
4.
Cut the two (2) zip ties (D) securing the module
to the vehicle.
Kia Genuine Remote Start Control Modules
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CS2310 (Rev 1) Multiple Models July 2023
C
Page 3 of 9
SUBJECT:
5.
CUSTOMER SATISFACTION: KIA GENUINE REMOTE START
CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY
Disconnect the three (3) connectors (E) to
remove the Remote Start Control Module.
E
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CS2310 (Rev 1) Multiple Models July 2023
Page 4 of 9
SUBJECT:
CUSTOMER SATISFACTION: KIA GENUINE REMOTE START
CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY
Remote Start Control Module Update Procedure:
1.
Follow the Download Directions to install the
“MOBIS
KIA
Rework
Downloader
1.0.0
Setup.exe” to a computer. (Desktop or Laptop)
Note: Recommended computer
•
Minimum Intel Core i3 CPU
•
Minimum 4GB RAM
•
Mac OS is not supported
 IMPORTANT
The MOBIS Kia Rework Downloader
software will only need to be installed
to a computer (desktop or laptop)
once.
2.
Connect the remote-start control module (C) to
the Remote Start Cable Update Kit (F), as
shown.
F
P/N K0F57 ACJ00QQK
Type A
Type B
C
3.
Connect the Remote Start Cable Update Kit (F)
to the desktop or laptop computer, as shown.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CS2310 (Rev 1) Multiple Models July 2023
Page 5 of 9
SUBJECT:
4.
CUSTOMER SATISFACTION: KIA GENUINE REMOTE START
CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY
Apply the Remote Start Control Module
software upgrade.
 IMPORTANT
Take a photo using the KDS (KVID
APP) of the Remote Start Control
Module software upgrade completion
window including the date and time.
Photos ARE REQUIRED to be attached
to ALL claims. Failure to include the
date
and
time
may
result
in
chargebacks.
5.
Reinstall all removed parts in reverse order.
Note: Resecure the Remote Start Control
Module with two (2) new zip-ties.
6.
Confirm normal vehicle operation by using the
LOCK
Remote Start remote.
UNLOCK
•
Door ‘Lock’ – Press button once
•
Door ‘Unlock’ – press button twice
•
‘Engine Start/Stop’ – Press once, within
three (3) seconds, press and hold the
button for more than two (2) seconds.
ENGINE
START/
STOP
0
Sec.
1
Sec.
2
Sec.
3
Sec.
4
Sec.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CS2310 (Rev 1) Multiple Models July 2023
Page 6 of 9
SUBJECT:
CUSTOMER SATISFACTION: KIA GENUINE REMOTE START
CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY
Remote Start Module Part Number:
Vehicle
Soul (SK3)
Optima (QF,TF)
Part Number
Type
K0F57AC300
K0F57AC301
4UF60AQ500
4UF60AQ501
D5F57AC200
Optima (JF, JFa)
D5F57AC201
D5F57ACA00
D5F57ACA01
A9F60AQ500
Sedona (YP)
A9F60AQ501
A9F57AC300
A9F57AC301
C6F57AC100
C6F57ACF00
Sorento (UM)
C6F57ACF01
C6F57ACG00
C6F57ACG01
Sorento (MQ4)
R5F57AC000
D9F57AC500
Sportage (QL)
D9F57AC501
D9F57AC900
D9F57AC901
Rio (UB)
Forte (BD)
1WF57AC100
M7F57AC500
M7F57AC501
Seltos (SP2)
Q5F57AC000
K5 (DL3)
L3F57AC000
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CS2310 (Rev 1) Multiple Models July 2023
Key
Page 7 of 9
SUBJECT:
CUSTOMER SATISFACTION: KIA GENUINE REMOTE START
CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY
AFFECTED VEHICLE RANGE:
Model Year
Model
Production Date Range
20-22MY
Soul (SK3)
November 24, 2018 to December 11, 2021
11-15MY
Optima (QF, TF)
August 12, 2011 to October 2, 2015
16-18MY
Optima (JF)
February 2, 2016 – April 5, 2018
16-20MY
Optima (JFa)
August 28, 2015 to June 23, 2020
15-21MY
Sedona (YP)
July 29, 2014 to July 8, 2020
16-20MY
Sorento (UMa)
October 27, 2014 to November 4, 2020
21-22MY
Sorento (MQ4a)
September 10, 2020 to December 1, 2021
17-22MY
Sportage (QL)
December 10, 2015 to December 7, 2021
12-18MY
Rio (UB)
February 28, 2012 to March 31, 2017
19-22MY
Forte (BDm)
July 9, 2018 to October 22, 2021
21-22MY
Seltos (SP2)
November 21, 2019 to February 28, 2022
21-22MY
K5 (DL3)
March 27, 2020 to December 21, 2021
REQUIRED TOOL:
Tool Name
Figure
Comments
Computer
Windows 7 or newer
(Desktop/Laptop)
(Mac OS is not supported)
Remote Start Cable
K0F57 ACJ00QQK
Update Kit
Note: Two (2) Remote Start Cable Update Kits (P/N K0F57 ACJ00QQK) were auto-shipped to dealers on June
23, 2023. For service/parts contact Snap-On Business Solutions (888) 542-1011.
REQUIRED PART:
Part Name
Part Number
Zip-Tie
Locally Sourced
Figure
Qty.
2
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CS2310 (Rev 1) Multiple Models July 2023
Page 8 of 9
SUBJECT:
CUSTOMER SATISFACTION: KIA GENUINE REMOTE START
CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY
WARRANTY INFORMATION: PORT INSTALLED OPTION (PIO)
N Code: N99 C Code: C99
Model
Claim
Type
Causal P/N
Qty.
Repair
Labor Op
Op
Replacement
Description
Code
Time
P/N
Qty.
Inspection
Non-Kia Genuine
All
Remote Start
CS230XR0
0.1
M/H
Module
(CS2301R)
K5
Remote Start
(DL3a)
Control Module
CS230XR1
Upgrade
(CS2302R)
Sportage
Remote Start
(QL)
Control Module
CS230XR2
Upgrade
(CS2303R)
Optima
Remote Start
(QF, TF, JF,
Control Module
JFa)
Upgrade
(CS2304R)
Sorento
(UMa,
MQ4a)
CS230XR3
V
REMOT
0
STRT
Remote Start
Control Module
CS230XR4
N/A
Upgrade
0.5
(CS2305R)
M/H
Forte
Remote Start
(BD)
Control Module
0
CS230XR5
Upgrade
(CS2306R)
Soul
Remote Start
(SK3)
Control Module
CS230XR6
Upgrade
(CS2308R)
Sedona
Remote Start
(YP)
Control Module
CS230XR8
Upgrade
(CS2309R)
Seltos
Remote Start
(SP2)
Control Module
CS230XR9
Upgrade
Use sublet code ‘X1’ with a maximum allowed amount of $0.10 per vehicle for zip-ties.
Note: (1) KDS KVID photo of the Remote Start Control Module and (1) KDS photo of the software upgrade completion
screen MUST be attached to the claim using KVID attachment type ‘XX – Other’ to claim Remote Start Control Module
Upgrade Op Codes. If the correct photos are not submitted, claims will be subject to chargeback.
Once the remote start software update has been installed, CS2310 is complete. Any subsequent or follow-up concerns
must be addressed according to normal Service/Warranty guidelines.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CS2310 (Rev 1) Multiple Models July 2023
Page 9 of 9
SUBJECT:
CUSTOMER SATISFACTION: KIA GENUINE REMOTE START
CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY
The following claim submission information is for vehicles equipped with a Kia Genuine Remote Start
Accessory that were not included in the “CS230*R” campaign:
GOODWILL REASON TYPE
IN WARRANTY: G60 – (WITHIN 5 YEARS OR 60,000 MILES, WHICHEVER COMES FIRST, STARTING FROM
THE DATE THE VEHICLE WAS FIRST PUT INTO SERVICE.)
OUT OF WARRANTY: G41 – (OUTSIDE OF 5 YEARS OR 60,000 MILES, WHICHEVER COMES FRIST, STARTING
FROM THE DATE THE VEHICLE WAS FIRST PUT INTO SERVICE.)
WARRANTY INFORMATION: DEALER INSTALLED OPTION (DIO)
N Code: I11 C Code: ZZ3
Model
Claim
Type
Causal P/N
Qty.
Repair
Labor Op
Op
Replacement
Description
Code
Time
P/N
Qty.
Inspection
Non-Kia Genuine
Remote Start
All
G
REMOT
SWGW
CS3010I0
0.1
M/H
Module
0
N/A
Remove Start
Control Module
CS3010R0
Upgrade
0
0.5
M/H
Use sublet code ‘X1’ with a maximum allowed amount of $0.10 per vehicle for zip-ties.
Note: (1) KDS KVID photo of the Remote Start Control Module and (1) KDS photo of the software upgrade
completion screen MUST be attached to the claim using KVID attachment type ‘XX – Other’ to claim Remote
Start Control Module Upgrade Op Codes. If the correct photos are not submitted, claims will be subject to
chargeback. Refer to Warranty Bulletin 2023-18 for claim submission procedures.
Once the remote start software update has been installed, CS2310 is complete. Any subsequent or follow-up
concerns must be addressed according to normal Service/Warranty guidelines.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CS2310 (Rev 1) Multiple Models July 2023