E-one Cyclone Ii 2017

Complaint Information: Recalls, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 189765 [USA]: A fuel leak in the presence of an ignition source increases the risk of a fire.
    E-one incorporated (e-one) is recalling certain 2017-2021 cyclone 2, cyclone n, quest 2, typhoon, and typhoon n vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
    dealers will inspect and replace the rail as necessary, free of charge. Owner notification letters were mailed out on may 28, 2021. Owners may contact e-one customer service at 1-352-237-1122.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 144074 [USA]: The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies, increasing the risk of an injury.
    E-one incorporated (e-one) is recalling certain 2013-2019 typhoon and cyclone 2, 2013-2014 cyclone 3, 2014-2019 quest 2 and 2017 chsh emergency vehicles equipped with a cummins isl, l9, isx12, x12, isx15, or x15 engine. The engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
    e-one will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began november 15, 2019. Owners may contact e-one customer service at 1-352-861-3612. Note: vehicles previously repaired under recall 18v-019 also need this recall remedy.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 157277 [USA]: A loss of hydraulic steering assist can increase the risk of a crash.
    E-one incorporated (e-one) is recalling certain 2014-2019 cyclone ii, 2013-2014 and 2016-2019 typhoon, 2015-2017 quest fire trucks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
    e-one has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began august 28, 2019. Owners may contact e-one customer service at 1-352-861-3612.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 127268 [USA]: If the torque rod tower fails and affects vehicle handling, it can increase the risk of a crash.
    E-one incorporated (e-one) is recalling certain 2016-2018 e-one cyclone ii and typhoon aerial devices. The torque rod tower may crack causing failure of the tower, possibly affecting vehicle handling.
    e-one will notify owners, and direct owners to contact the manufacturer of the atlas suspension for replacement parts, free of charge. The recall began january 10, 2019. Owners may contact e-one customer service at 1-352-861-3612.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 140273 [USA]: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
    E-one incorporated (e-one) is recalling certain 2017-2019 cyclone ii, typhoon and quest ii emergency vehicles, equipped with whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment."
    e-one will notify owners, and dealers will replace the brake lights, free of charge. The recall began october 26, 2018. Owners may contact e-one customer service at 1-352-861-3612.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 130567 [USA]: Stress fractures in the aerial device may result in the ladder failing, increasing the risk of injury of the bucket occupant.
    E-one incorporated (e-one) is recalling certain 2016-2017 e-one cyclone ii sp-10 emergency vehicles equipped with a 100 foot steel rear mount platform aerial device. Over time, movement of the bucket on the aerial ladder may cause stress fractures in the ladder tubing, compromising the integrity of the aerial device.
    e-one has notified owners, and dealers will either repair or replace the affected ladder sections, free of charge. The recall began on july 10, 2018. Owners may contact e-one customer service at 1-352-861-1122.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 127817 [USA]: The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies.
    E-one incorporated (e-one) is recalling certain 2013-2017 cyclone ii, typhoon, and quest ii emergency vehicles equipped with a cummins isl, l9, isx15, or x15 engine. The affected engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
    e-one will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began on february 19, 2018. Owners may contact e-one customer service at 1-352-861-3612.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 128635 [USA]: A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
    E-one incorporated (e-one) is recalling certain 2013-2017 e-one cyclone ii, quest, typhoon, 2016 freightliner m2 112, 2013-2015 international 7400, 2014-2017 international 4400, freightliner m2 106, 2016-2017 kenworth t370, and 2015 kenworth t800 vehicles equipped with hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
    e-one will notify owners, and a certified dealer or technician will install a stainless steel retaining ring, free of charge. The recall began on january 11, 2018. Owners may contact e-one customer service at 1-352-861-3612.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 130843 [USA]: If the steering assist cylinder detaches there would be a loss of power steering assist, increasing the risk of a crash.
    E-one incorporated (e-one) is recalling certain 2016-2017 quest, cyclone ii, and typhoon emergency vehicles. The power steering assist cylinder may not have been properly tightened to the steering arm.
    e-one will notify owners, and dealers will inspect and retighten the steering assist cylinder mounting bolts, free of charge. The recall began on november 27, 2017. Owners may contact e-one customer service at 1-352-861-3612.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2019517 [Canada]: Electrical
    Issue: on certain vehicles, the starter lock-out relay could be damaged over time, causing it to fail. If this happens, it will not be possible to start the engine. Note: a possible symptom of a damaged starter lock-out relay is a truck that requires multiple attempts to start. Safety risk: an emergency vehicle with an engine that cannot be started could increase the risk of injury in an emergency situation. Corrective actions: e-one will notify owners by mail and instruct them to take their vehicle to a service center to install a relay and diode kit.

  • Recall 2019409 [Canada]: Suspension
    Issue: on certain fire trucks, the front shock absorbers may separate from their upper mounts. A loose shock absorber may contact and damage the steering gear housing, resulting in a steering fluid leak and loss of power steering assist. Note: a loose shock absorber may cause a rattle or clunk noise from the front suspension or a change in vehicle handling. Safety risk: a loss of power steering assist could increase the risk of a crash. Corrective actions: the company will notify owners by mail and instruct them to take their vehicle to a service center to inspect and repair the front shock absorber upper mounts.

  • Recall 2018044 [Canada]: Engine
    Certain vehicles equipped with a cummins isl, l9, isx15 or x15 engines, are fitted with a starter lock-out relay which could fail over time due to high voltage current from the starter solenoid during start up. In an emergency situation the vehicle would not be able to start, which could increase the risk of injury during firefighting operations. Correction: dealers will inspect and replace the starter lock-out relay. Additionally a diode will be added to the starter solenoid circuit to improve longevity of the lock-out relay.

  • Recall 2017590 [Canada]: Accessories
    On certain fire trucks, the retaining ring(s) in the relief valve assembly may not have been made using high grade stainless steel, causing it to deteriorate over time due to frequent exposure to water. If the retaining ring fails, the relief valve may break down and prevent the fire pump from building adequate pressure, which would increase the risk of injury during firefighting operations. Correction: dealers or certified technicians will inspect and replace the retaining ring(s) as necessary.

  • Recall 2017495 [Canada]: Steering
    On certain vehicles, the steering assist cylinder attachment and adjustment points may not have been tightened to specification at time of assembly. This could result in the steering assist cylinder separating from the steering arm, causing a loss of steering assist and increasing the risk of a crash causing injury and/or damage to property. Correction: vehicles will be inspected and fasteners tightened to specification.

  • Recall 2017213 [Canada]: Suspension
    On certain vehicles equipped with reyco independent front suspension (ifs), the suspension system may contain loose ball joints. If these are not detected through regular servicing, they may separate, causing suspension failure. This could affect vehicle handling and increase the risk of a crash causing injury and/or damage to property. Correction: owners will be instructed the have the suspension inspected by an e-one certified dealer or technician. Loose ball joints will be replaced.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • No comms 2023-05 - UNKNOWN OR OTHER: There are no manufacturer communications in accordance with 49 cfr 579.5 to report for may 2023 for e-one incorporated.
  • No comms 2022-08 - UNKNOWN OR OTHER: There are no manufacturer communications in accordance with 49 cfr 579.5 to report for august 2022 for e-one incorporated.
  • No comms 2021-12 - UNKNOWN OR OTHER: There are no manufacturer communications in accordance with 49 cfr 579.5 to report for december 2021 for e-one incorporated.
  • MIC-EONE030320 - EQUIPMENT: E-one, inc. Tsb report for the month of february 2020.
  • MIC-EONE 020420 - EQUIPMENT: E-one, inc. Tsb report for january 2020 sent 02/03/20 missing index of manufacturer (mfr) communications. This communication is to add that record.
  • 2018-1048 - EQUIPMENT: E-one has identified that a large number of def tank senders that have been returned for evaluation have been diagnosed as no fault found from the manufacturer. In an effort to minimize this in the future, we are sending this bulletin alon
  • 2018-1047 - ELECTRICAL SYSTEM:WIRING: During a routine truck delivery inspection a malfunction of the air flow restriction indicator light was detected. Our investigation determined that the malfunction was introduced in 2007 with the launch of the new isspro gauge cluster. The
  • TSB2018-1043 - EXTERIOR LIGHTING:TURN SIGNAL: During a routine truck delivery inspection a malfunction of the air flow restriction indicator light was detected. Our investigation determined that the malfunction was introduced in 2010 with the launch of the new isspro gauge cluster. The
  • LINATRTC07 - EQUIPMENT: This service bulletin informs firetruck manufactures and provides them instructions for updating torque rod tower brackets.

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