Gmc C Series 2002
Vehicle Details: Investigations, Consumer Complaints, Service Bulletins
GMC VIN Decoder
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Frequently Asked Questions
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Where is the 2002 GMC C Series produced?
- The 2002 GMC C Series is produced in Warren Michigan, United States (usa).
NHTSA Mandated Recalls
Bulletins
Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.
- 10-08-45-001H - ELECTRICAL SYSTEM: This bulletin provides information for electrical ground repairs using new general motors replacement fasteners with conductive finish.
- 16-NA-383 - ENGINE AND ENGINE COOLING: This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, crank no start, extended crank or misfire, mil with dtcs, and explains how top tier fuels shou
- 22-NA-074 - ENGINE AND ENGINE COOLING: This service bulletin provides service information to technicians on guidelines to replace oil cooler, oil cooler lines and oil tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 18-NA-099 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This bulletin provides information for use on a product assistance claim (pac), which is formerly known as a product allegation resolution (par) claim.
- PI1394B - ENGINE AND ENGINE COOLING: This pi bulletin advises the technician on the proper way to install the pistons in an engine.
- 02-08-42-001J - EXTERIOR LIGHTING: This informational bulletin provides information for dealers/technicians on headlamp, tail lamp, license lamp or fog/driving lamp damage.
- Recalls - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Vehicle recalls
- PIT4864F - EQUIPMENT: Information on requests to add onstar bluetooth option.
- 23-NA-219 - EQUIPMENT: This service bulletin provides information on concerns or questions regarding installation of dealer installed accessories.
- PIT5264B - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Canadian customers unable to place calls and turn by turn inoperative in the united states.
- WB11-X-001A - ENGINE AND ENGINE COOLING: The following information is provided to clearly explain isuzua??S policy for control module (engine, transmission, antilock brake, instrument panel, body control, power interface, etc.) reprogramming. Control module calibrations are regula
- 17-NA-170 - WHEELS: This service bulletin provides information about the hunter wheel road force balancers that should be utilized for all repairs requiring balance and road force measurement.
- 23-NA-153 - ENGINE AND ENGINE COOLING: The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
- 18-NA-073 - ENGINE AND ENGINE COOLING: This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 19-NA-219 - ENGINE AND ENGINE COOLING: This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 17-NA-170 - WHEELS: This service bulletin provides information about the hunter wheel road force balancers that should be utilized for all repairs requiring balance and road force measurement.
- 04-00-89-015Z - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This bulletin provides information on warranty administration a?? Required operating procedures - 8 points (u.S. Only).
- 19-NA-219 - ENGINE AND ENGINE COOLING: This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 22-NA-009 - ENGINE AND ENGINE COOLING: This service bulletin provides service information on new torque specification and installation procedure for acdelco spin-on oil filters.
- 17-NA-073 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
- 01-08-42-001O - EXTERIOR LIGHTING: This service bulletin provides information for dealers/technicians on exterior lamp condensation and water leaks and replacement guidelines.
- 21-NA-124 - ENGINE AND ENGINE COOLING: This service bulletin provides diagnostic tips/steps on testing for possible evap leaks in the system to correct a customer concern of an mil illuminated with dtcs P0442 and/or P0455 set.
- 22-NA-074 - ENGINE AND ENGINE COOLING: This service bulletin provides service information to technicians on guidelines to replace oil cooler, oil cooler lines and oil tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 22-NA-205 - ELECTRICAL SYSTEM: This service bulletin provides information on module harvesting.
- 22-NA-195 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This service bulletin provides information on handling requests for modifications to permanently import/export vehicles between the u.S. And canada.
- 22-NA-009 - ENGINE AND ENGINE COOLING: This service bulletin provides service information on new torque specification and installation procedure for acdelco spin-on oil filters.
- 22-NA-181 - POWER TRAIN: This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
- 20-NA-065 - ENGINE AND ENGINE COOLING: This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of mil illuminated with multiple fuel trim and/or oxygen sensor codes set.
- 22-NA-009 - ENGINE AND ENGINE COOLING: This service bulletin provides service information on new torque specification and installation procedure for acdelco spin-on oil filters.
- 22-NA-074 - ENGINE AND ENGINE COOLING: This service bulletin provides service information to technicians on guidelines to replace oil cooler, oil cooler lines and oil tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 22-NA-009 - ENGINE AND ENGINE COOLING: This service bulletin provides service information on new torque specification and installation procedure for acdelco spin-on oil filters.
- 15-NA-079 - COMMUNICATION:MANUFACTURER TELEMATICS: Onstar voice fallback number update
- PI0281D - EQUIPMENT ADAPTIVE/MOBILITY: Underbody component corrosion the following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some fo
- PI0281D - EQUIPMENT ADAPTIVE/MOBILITY: Underbody component corrosion the following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some fo
- 99-08-51-007F - EQUIPMENT ADAPTIVE/MOBILITY: Refinishing aluminum wheels this bulletin updates general motor's position on refinishing aluminum wheels. Gm does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the whe
- 99-08-51-007F - EQUIPMENT ADAPTIVE/MOBILITY: Refinishing aluminum wheels this bulletin updates general motor's position on refinishing aluminum wheels. Gm does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the whe
- 15-NA-079 - EQUIPMENT: Onstar voice fallback number update some customers may have received a letter from onstar stating that "we recently tried to provide a software update to the onstar hardware in your vehicle. However, your system could not be updated r
- 16NA383 - EQUIPMENT ADAPTIVE/MOBILITY: This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, crank no start, extended crank or misfire, mil with dtcs, and explains how top tier fuels
- 02-00-89-002N - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This informational bulletin provides additional information to the technicians and how to submit a field product report.
- 08-08-46-004A - EQUIPMENT: This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
- 08-08-44-015C - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats not
- 12-03-10-002 - WHEELS: This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
- 06-00-89-026J - EQUIPMENT: This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the gl
- 10-00-89-010B - EQUIPMENT: This informational bulletin provides information and rules for gm keycode look up applicationa dn the key code security rules and regulations for canada only.
- 10-00-89-017W - EQUIPMENT: This informational bulletin provides a list of newly released pi and bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
- 08-08-46-004A - EQUIPMENT: This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
- 08-08-44-015C - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats not
- 12-03-10-002 - WHEELS: This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
- 06-00-89-026J - EQUIPMENT: This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the gl
- 10-00-89-010B - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: This informational bulletin provides information and rules for gm keycode look up applicationa dn the key code security rules and regulations for canada only.
- 12-00-89-002A - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: This informational bulletin provides information for requesting a new key code for customers with lost or stolen keys
- 10-00-89-017W - EQUIPMENT: This informational bulletin provides a list of newly released pi and bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
- 11-00-89-005B - EQUIPMENT ADAPTIVE/MOBILITY: This warranty administrational bulletin provides information on clarification of use - dealer empowerment labor operations and customer enthusiasm
- PIP5232B - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: This preliminary information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspe
- PIT5399 - EQUIPMENT:ELECTRICAL: This preliminary information communication provides information to the technician about connectivity concerns when connecting an apple device via usb cord. Technician should insure the customer is using an original equipment manufacturer ap
- PIC4310L - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This preliminary information communication provides information to the technician about vehicle that may have an onstar system that has progression tones when pressing the blue or red button. Technician will need to call general motors tech
- PIC5953A - EQUIPMENT:ELECTRICAL: This preliminary information communication provides information to the technician about vehicles that may have an issue when using bluetooth voice recognition with an iphone. Technician should work with the customer to insure the phone cont
- PIT5264C - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This preliminary information communication provides information to the technician about vehicles that are travelling from canada to the united states. While in the united states they are unable to receive turn-by-turn directions. Due to the
- PIC3278F - EQUIPMENT:ELECTRICAL: This preliminary information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the cu
- PIC4310K - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This preliminary information communication provides information to the technician about vehicle that may have an onstar system that has progression tones when pressing the blue or red button. Technician will need to call general motors tech
- 11-00-89-005C - EQUIPMENT ADAPTIVE/MOBILITY: This warranty administration bulletin provides information on the clarification of use for dealer empowerment labor operations and customer enthusiasm
- 05-06-04-035E - FUEL SYSTEM, OTHER: This informational bulletin provides dealership personnel with information on flexible fuel vehicles (ffvs) and the usage of e85 fuel in gm vehicles.
- PIP5094 - ELECTRICAL SYSTEM: This preliminary information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of
- PIC3718E - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about vehicles may have a no power or no connect concern. Technician will find that the onstar led is red and diagnostic trouble code U1500 is set. Technician
- PIT3173C - ENGINE AND ENGINE COOLING: This preliminary information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correc
- PIC4935D - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the onstar
- PIT3099J - EQUIPMENT ADAPTIVE/MOBILITY: This preliminary information communication provides information to the technician about installing general motors accessory parts. Technician can check service information for some accessories. Technician can also contact partech for assist
- PIT3099M - EQUIPMENT ADAPTIVE/MOBILITY: This preliminary information communication provides information to the technician about installing general motors accessory pats. Technician can check service information for some accessories. Technician can also contact partect for assista
- PIC4310J - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This preliminary information communication provides information to the technician about vehicle that may have an onstar system that has progression tones when pressing the blue or red button. Technician will need to call general motors tech
- PIC5953 - EQUIPMENT:ELECTRICAL: This preliminary information communication provides information to the technician about vehicles that may have an issue when using bluetooth voice recognition with an iphone. Technician should work with the customer to insure the phone cont
- IB-12-J-003-B - ENGINE (PWS): Isuzu: information concerning the installation of the fuel injector pipes into a long block assembly. 1999 - 2002 isuzu fsr/ftr/fvr, 1999 - 2009 chevrolet or gmc t6500/t7500/t8500, 2000 - 2004 chevrolet or gmc wt5500, 2000 - 2004 isuzu frr,
- SB-10-08-50-003B - SEATS:FRONT ASSEMBLY:HEAD RESTRAINT: General motors: information provided by bulletin for all 2012 and prior general motor trucks and passenger vehicles regarding the adjustable comfort and custom upholstery of the driver and the passenger head restraint. *pe
- SB-06-02-32-013B - STEERING:HYDRAULIC POWER ASSIST:PUMP: Saab/hummer/gm: diagnostic tips/recommendations when power steering pump replacement is necessary. Analysis of returned power steering (ps) pumps that had been replaced for noise, no power assist, no or low pressure and leaking conditio
- 050527001 - SERVICE BRAKES, AIR: Information on air brake park brake chamber vent holes to avoid water intrusion. *tt
- 030232044 - STEERING: Effect of steering box limiter adjustment on turning radius and possibility of power steering system damage due to improper adjustment. Various 1990-2004 models. *tt
- 020527001A - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP: Antilock brake system (abs) indicator illuminates when power takeoff (pto) is engaged. *tt
- 020604052 - ENGINE AND ENGINE COOLING:ENGINE: Engine stall, no start, hard start condition. *tt
- 020731002 - POWER TRAIN:MANUAL TRANSMISSION: Concerns with intermittent engine no crank, when the clutch is applied.*tt
- 020527001 - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT: Technical service information on antilock brake system (abs) indicator illuminates when power takeoff (pto) is engaged. *tt
- 020451003 - UNKNOWN OR OTHER: Subject regarding revised diagnostic trouble code B2725. *tt
- 020420002 - POWER TRAIN:AXLE ASSEMBLY: Subject regarding revised wheel bearing adjustment procedure. *tt
- 010601029A - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Subject regarding higher than expected engine oil consumption. *tt
- 020601023 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Oil leak at oil cooler to engine block mating surface (replace o-rings, apply sealant). *tt updated *eh updated 6/17/08. *nj
- 020601002 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Information on vehicles exhibiting a random engine ticking noise. *tt
- 020859002 - UNKNOWN OR OTHER: Some customers may comment on a rattle type noise coming from the center of the dash for certain pickup, utility and ext models. *tt
- 020601015 - UNKNOWN OR OTHER: Subject regarding low oil pressure and new oil level indicator. Nlm
- 010866005A - STRUCTURE:BODY: Subject regarding the availability of pickup box reinforcement kits for toolbox/rear window barrier/ladder rack applications. *slc
- 250102 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Some vehicles may comment on continued oil consumption with blue or whitish smoke on start up. *tt
- 020137002 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Subject regarding service diagnosis/recommendations for inoperative air conditioning systems. *tt
- 010139005A - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Some customers may comment on a resonating noise or vibration in the passenger compartment with a/c on between 2000 - 2400 rpm. *tt
- 020604005 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Subject regarding revised diagnostic trouble code P1221 service manual information. *tt
- 000601023A - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Information used when diagnosing noise conditions such as engine rattle noise, spark knock at 2000 - 2500 rpm range, under a moderate to heavy load with a warmed up engine. *tt
- 010866014 - STRUCTURE:BODY: Pickup box sheet metal fractures/damage when using aftermarket accessories such as tool boxes, window barrier and ladder racks. *tt
- 000604003A - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Some customers may comment on rough idle after start up, especially after setting overnight. *tt
- 010601029 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Some customers may comment on higher than expected engine oil consumption. *tt
- 010601028 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Some vehicles may exhibit an engine knock noise on cold start. *tt
- 010139005 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Information regarding noise or vibration in passenger compartment with a/c on between 2000-2400 rpm. *yh
- 010420005 - POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL: Information regarding correct vehicle application for eaton. 1990-2002 chevrolet and gmc c-series conventional and t-series tilt cab medium duty models. *yh
- 010601022 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Subject on information on engine knock on cold start for pickup and utility models. *et
Known Recall Investigations
Parking brake failure investigation # EA04011
In a letter dated april 20, 2005, gm notified nhtsa that it had decided that defects that relate to motor vehicle safety exist in certain model year (my) 1999-2002 c/k 1500 series (pbr parking brake system) and my 2001-2005 c/k 2500 and 3500 series (trw parking brake system) pickups with manual transmissions.According to gm, some of these vehicles may have conditions that cause the friction linings to wear to an extent where the parking brake can become ineffective in immobilizing a parked vehicle.Gms action covers an estimated total of 142,585 vehicles.Dealers will install a low-force spring clip retainer for vehicles equipped with the pbr parking brake system and install a redesigned parking brake cable assembly on vehicles equipped with the trw parking brake system. A total of 58 non-duplicative complaints were received by odi and gm concerning the approximately 59,000 my 1999-2002 c/k 1500 series pickup trucks with the pbr parking brake system.These included 22 alleged rollaway incidents, resulting in a rate of 38.5 rollaway incidents per 100,000 vehicles.Odi is aware of 24 complaints regarding the my 2001-2005 c/k 2500 and 3500 series manual transmission trucks recalled by gm, including 5 alleging rollaway incidents.Though the conditions described in gms letter are also present in the c/k trucks with automatic transmissions, the rollaway rate in those vehicles was similar to those observed in peer vehicles studied by odi in this investigation.This engineering analysis is closed. For additional information, see the attached closing report.
Vehicle Documentation
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[pdf]
User Manual Owner's Manual Reference Guide Specifications Dimension Guide Guide Application Guide
2011 Cat Batteries Cross Reference Guide PEGP7801 06 Caterpillar Inc Users should consult the most current edition of this application guide and their owner s manual The marketer manufacturer expressly deny any responsibility for battery replacement size information from or dealer 1 cat® specifications premium high output batteries — available worldwide world toughest 100 hour vibration testing 5 times industry standard 2 general service a line designed less demanding applications † automotive light duty commercial industrial C10505677 caterpillar scene7 is content cat 80 cda files 90229 7 2011 Cat Batteries Cross Reference Guide TABLE OF CONTENTS GENERALINFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Cat Battery Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 14 Assembly Numbers, Cell Layouts and Terminals . . . . . . . . . . 5 BCI Group... lang:en score:23 filesize: 3.37 M page_count: 230 document date: 2010-12-14 |
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[pdf]
Confidentiality Request Letter
Cover Battery Application Guide d application des batteries Carquest Auto Parts MT Manual Transmission No Number O E Original Equipment OHC OverHeadCam OHV OverHeadValve opt optional Pkg package PS PowerSteering PTO PowerTakeOff RWD RearWheelDrive S C Supercharged SEO Special ElectricalOption SHO HighOutput SOHC SingleOverHead Cam TBI ThrottleBody Injection V Venturi w with o without Wisc Wisconsin 2WD current edition of this guide and their owner s manual The marketer manufacturer expressly deny any responsibility for the Therefore user should obtain specific battery replacement size information from or dealer equipment Caution always be exercised to assure proper cable hook up sufficient post clearance before closing hood cover service department BatteryApplicationGuide carquestprofessionals Issued / Publication / Emitir : 1/1/10 Catalog # / N de catalogue # / Catalogue # : 0242 Rev 12/09 Supersedes / Remplace / Reemplaza a: 0242 Rev 07/07 Mfg. Code / Code du fab. / Cdigo de Fabricar : BAT Battery Application Guide Guide d application des batteries Gua del Aplicacin para Bateras 2010 ... lang:en score:21 filesize: 2.71 M page_count: 260 document date: 2010-01-25 |
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[pdf]
User Manual Dimension Guide
51209 LD Gen Info toc cquinn C Series pgsDNLD gmupfitter 80 publicat 2002 BB MEDIUM DUTY C SERIES PAGE 1 C6/7H042 General Arrangement MD C Series 2002 MEDIUM DUTY C SERIES PAGE 2 C7H064 General Arrangement MD C Series 2002 MEDIUM DUTY C SERIES PAGE 3 C6/7H042 Body Payload Weight Distribution WELCOME TO THE NEW BODY BUILDERS MANUAL MD C Series 2002 MEDIUM D... lang:en score:16 filesize: 3.73 M page_count: 92 document date: 2002-01-16 |
Most Recent Consumer Complaints and Accidents
| Crash | Fire | Towed | Injured | Deaths | Failure Date |
|---|
| No | No | N | None | None | 20031014 |
A new distributor cap and rotor has been replaced 2 times within a 6 month period. The vehicle tries to start but it doesn't catch and then sounds like it's trying to back fire. The ac coil is leaking on to the cap and producing moisture which is why it will not start or stalls and will not start back up. Gmc says they have had no problems with other vehicles and my mechanic said that they can't do anything until it happens again. This is my 3rd gmc van and have never had these kind of problems or i wouldn't have purchased the 2nd one. I'm very disappointed!
| No | No | N | None | None | 20020608 |
2002 sierra pickup has a clunking noise in the steering column. Worse while turning at low speeds. Dealer lubed it at 12,000 miles. It only last a short time the noise is back again. Vehicle has now has only 32,200 miles. Appreciate any help or ideals on what to do to fix this problem. *tr