PIT3099M

Bulletin No.: PIT3099M
Date: Aug-2014
Subject:
Concerns Or Questions Regarding The Installation Of Dealer Installed Accessories
Models:
2000 - 2015 All General Motors Light Duty Trucks And Passenger Cars
This PI was superseded to update Recommendation/Instructions. Please discard PIT3099L
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern
Installation concerns, parts concerns, diagnosing components that you are installing and/or Instruction Sheet(s) is/are missing when installing the GM
Accessory.
Recommendation/Instructions
Some GM Accessory installation instructions can be found in SI. If the installation sheet(s) was/were not packaged with the GM Accessory, check SI for
availability.
Contact your local Accessories Distributor installer (ADI) for the following reasons:
–
If the dealership has not received the Limited Production Option (LPO) part.
–
If the dealership received the incorrect LPO part
Contact Partech for the following reasons:
–
Missing Instruction sheet(s) including those not found in SI
–
Missing Components
–
Quality Issue with the Kit
–
Usage Questions (i.e. Is the part compatible with the vehicle? or questions pertaining to the fit of the part on the vehicle.)
Partech can be reached at 855-GMCARES (855-462-2737) for assistance. Select the following prompts:
For U.S and Canada (Car and Truck):
⇒
Select Prompt 2 for ParTech.
⇒
Enter the 6 digit dealer customer code.
⇒
Enter the part number of the accessory in question. If there is a known issue, a message will play.
⇒
If further assistance is needed, select Prompt 2 to speak with a ParTech analyst in the accessory group.
Contact Technical Assistance (TAC) for the following reasons:
–
Questions regarding installation
–
DIAGNOSING problems with the installation
TAC can be reached at 877-446-8227 for assistance.
Contact Techline Customer Support Center (TCSC) for the following reason:
–
Any programming concerns
TCSC can be reached at 1-800-828-6860 for assistance.
ADDITIONAL SI KEYWORDS:
alarm audio back backup cargo camera chrome DVD fog handle hitch inclination iPod kit lamp light link luggage mirror MP3 nav navigation net pack package
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pal personal rear remote radio RVC RVS satellite security sensor start trim trailer tow up video vision wire wiring XM XMradio
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the
remaining steps do not need to be performed.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that
your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.
WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION
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