10-00-89-017W

Bulletin No.: 10-00-89-017W
Date: Nov-2012
Subject:
Car and Truck Fix it Right the First Time Issues
Models:
2013 and Prior GM Passenger Cars and Trucks
This bulletin is being revised to include updated information. Please discard Corporate Bulletin Number 10-00-89-017V
(Section 00 – General Information).
In order to access this bulletin electronically, go to the SI Home Page and select the "Newest Bulletins" icon. The documents are arranged by sub-section and
then by date (newest to oldest). Scroll down to "General Information" then click on the latest "Fix it Right the First Time" bulletin.
Field Product Reminder – Car Issues – Fix it Right the First Time
Model
Year(s)
Vehicle Line(s) / Condition
Do This
Don't Do This
Reference
Information/Bulletin
2013
ATS — Information Towing/Transport
Recommendations for Cadillac
ATS to Avoid Vehicle Damage
Tow the ATS on a flatbed
secured with a wheel strap
only.
DO NOT hook, pull or
secure the vehicle using
any of the under body or
suspension components.
PI0844
2012
Sonic — Water Intrusion
(Leak), Rear Side Door
Stationary Window
Reseal the window glass to
the surrounding rubber
seal.
Replace the window glass
or any parts.
PI0830
20122013
Terrain, Equinox, VOLT,
Verano, Regal, Malibu,
LaCrosse — Unable to Access
MP3 Files on CD, Bluetooth
Connectivity, No Audio After a
Bluetooth Call, Phone Book
Usage Issues
Reprogram the radio if any
of the listed conditions are
present.
Replace the radio.
PI0693C
2010
Terrain, SRX, LaCrosse,
Equinox, Camaro — Poor AM
Radio Reception, Static Noise
Use the new sleeve to
ensure proper contact for
the radio antenna coax.
Replace the coax.
PI0168A
20072011
Outlook, G6, Acadia,
Traverse, Malibu, Enclave —
Malfunction Indicator Lamp
(MIL) On, Poor Acceleration,
Throttle Body Freezing, Multiple
DTCs Set, Ice Deposits and/or
Oil Deposits Present in Air inlet
Duct
Clean PCV orifice prior to
replacement of parts
outlined in the bulletin.
Change out part without
cleaning PCV orifice and
hose.
PI0746B
1
20112012
Camaro — Retrofit Procedure
for New Corded Folding Top
Cover Installation to Original
Design Frame
Throw away any old copy
of PI0756 and only refer to
the latest publication.
There is updated
information on the
installation procedure. If
you sublet your convertible
top repair give the latest
copy to your sublet shop.
Refer to the installation
instructions that come with
P/N 22903701 02 and 03.
The information is from the
top supplier and has not
been updated.
PI0756A
20122013
Camaro — Exhaust Bafftle
Rattle Noise
Reflash the Fuel Pump
Control Module. The
calibration for the exhaust
valve operation is in the
FPCM.
Replace the exhaust
system. You will be
installing the same system
with what is on the car.
PI0847
2013
Corvette — AM Radio
Reception Quality Poor
Reroute the yellow antenna
lead and make sure to add
the capacitor to the
grounding wire.
Replace the radio or the
antenna module.
PI0793A
20122013
Corvette — Click Noise or
Bump Felt in Steering
Verify the bump in the
steering gear first by
disconnecting to electrical
connection to the steering
gear. This will remove the
power from the magnets.
If the bump feel or noise is
gone then replace the
steering gear.
Replace the steering
column or intermediate
shaft.
PI0831
20102013
Captiva, Acadia, Terrain,
Traverse, Equinox, Impala,
XTS, SRX, LaCrosse, Enclave
— Charging System Light
Illuminated, Service Battery
Charging System Message
Displayed, No Charging
System Output
Use caution when adding
engine oil and when
removing oil filter.
Leave bulk oil dispensing
equipment unattended
during oil fill.
PI0839
20102013
Verano, XTS, ATS, VOLT,
Regal, Spark, SRX, Sonic,
Orlando, Cruze, Camaro —
Transport Mode On Message
Displayed in Driver Information
Center (DIC) and/or Battery
Light is Flashing (Follow
Procedure as Outlined Below)
Become familiar with this
feature and involved
models.
This will prevent spending
unnecessary time
diagnosing normal
operation.
11-08-49-001C
20102012
LaCrosse — Front Side Door
Window Upper Reveal Molding
Fit/Appearance/Clearance
Realign and affix reveal
molding to door header
with bulletin procedure.
Replace Reveal molding
and/or side door
weatherstrip.
PI0848
2013
XTS — Engineering
Information - Rear of Vehicle
Sits Low
Call the number listed in
the EI.
Repair without contacting
the individual listed in the
EI.
PIE0236
2
2013
XTS — Seat Speaker Buzz or
Rattle Noise
Order the correction seat
screws from WPC.
Replace Speakers.
PI0841
2013
XTS — Trunk Trim Panel
Below Rear Package Shelf
Loose/Sagging/Bowing at Rear
Place 2 push pins as the PI
outlines to resolve.
Replace the trunk trim.
PI0842
2013
XTS — Front Floor Console
Cup Holder Rattles in Open
Position
Snap the trim back into
place.
Replace the cupholder
assembly.
PI0843
2013
XTS — Driver Seat Memory
Seat Switch Pushes into Door
Trim Panel
Remove the door trim and
repair as the PI outlines.
Replace the switch or
bezel.
PI0846
Field Product Reminder – Truck Issues – Fix it Right the First Time
Model
Year(s)
Vehicle Line(s) / Condition
Do This
Don't Do This
Reference
Information/Bulletin
20102013
Terrain, Equinox — Inspection
and Repair Guidelines for Dust
Intrusion into Passenger
Compartment
Inspect for specific sources
of dust leakage, next repair
seal specific to sealing
Replace door or tailgate
seals or weatherstrips.
PI0828
20122013
Colorado, Canyon, Silverado,
Sierra, Express, Savana —
Ticking Noise in 3rd and 4th
Gear Above 30 MPH
Replace the Reaction
Carrier.
Replace the Transmission
Assembly.
PIP5065A
20112013
Silverado, Sierra — Revised
Wheel Balancer Mounting
Instructions (HD Models Only)
Follow updated balancing
instructions.
Replace tire or wheels
unless diagnostics
determine need.
10-03-10-001A
location.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that
your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.
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