2011 SATURN OutlookSaturn Outlook 2011

Vehicle Details: Recalls, Investigations, Service Bulletins

Below you will find all available information on the 2011 SATURN Outlook, manufacturered by General Motors Llc.

ManufacturerKnown WMI(s)Fuel Type
SATURN3GS 4NT 5GZ
SATURN VIN Decoder

Use the box here to look up VINs from SATURN as well as other manufacturers

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Frequently Asked Questions
  • Where is the 2011 SATURN Outlook produced?
     - The 2011 SATURN Outlook is produced in Warren Michigan, United States (usa).
  • Are there recalls for the 2011 SATURN Outlook?
     - There are 1 recall(s) for the 2011 SATURN Outlook, additional information is below.
NHTSA Mandated Recalls
  • Recall 2014181 [Canada]: Seats and restraints

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • PI0572B - EQUIPMENT: Information on coax repair kit availability.
  • PI0412B - ENGINE AND ENGINE COOLING: No crank/no start, dead battery due to parasitic drain/discharge.
  • PI0412A - ENGINE AND ENGINE COOLING: No crank/no start, dead battery due to parasitic drain/discharge.
  • PI0754A - VISIBILITY:GLASS, SIDE/REAR: Rear and side tempered glass spots.
  • PI0655A - WHEELS: Information on removal/cracking of stainless steel wheel nut caps.
  • PIT5353 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Xm audio traffic and travel link availability and operation.
  • 990420002I - POWER TRAIN: Information on driveline clunk noise
  • 1406130001 - ELECTRICAL SYSTEM: High voltage safety ? High voltage disabling
  • PIT5962A - UNKNOWN OR OTHER: This preliminary information communicates a gm part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
  • Recalls - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Vehicle recalls
  • PIT5074H - ELECTRICAL SYSTEM: J-35616-64b terminal test probe / replacement terminal / terminated lead.
  • PIT4864F - EQUIPMENT: Information on requests to add onstar bluetooth option.
  • PIT5099A - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: A/c blows warm or poor performance.
  • PIT5074H - ELECTRICAL SYSTEM: J-35616-64b terminal test probe / replacement terminal / terminated lead.
  • PIC5687D - EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE: Checking smartphone bluetooth software update status
  • PIC5687C - ELECTRICAL SYSTEM:SOFTWARE: Checking smartphone bluetooth software update status
  • PIC5614A - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Changing turn-by-turn voice response to metric or english units
  • PIC5588A - EQUIPMENT:ELECTRICAL: Programming and activation of replacement onstar modules.
  • 130090001 - ENGINE AND ENGINE COOLING: Information for engine oils used in 2014 model year vehicles
  • 130089010 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Pac courtesy transportation assistance program
  • 130089008 - ELECTRICAL SYSTEM:WIRING: Gm wiring repair strategy information
  • 130089004I - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Car and truck fix it right the first time issues
  • 130089004F - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Car and truck fix it right the first time issues
  • 130089004D - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Car and truck fix it right the first time issues
  • 130089004C - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Car and truck fix it right the first time issues
  • 130089004B - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Car and truck fix it right the first time issues
  • 130089004A - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Car and truck fix it right the first time issues
  • 130089004 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Car and truck fix it right the first time issues
  • 130089003 - ELECTRICAL SYSTEM:SOFTWARE: Vehicle software enhancements
  • 090730018C - POWER TRAIN: Warranty administration ? Change in automatic transmission add condition documentation and claim submission
  • 990420002I - POWER TRAIN:DRIVELINE: Information on driveline clunk noise
  • PIT5264B - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Canadian customers unable to place calls and turn by turn inoperative in the united states.
  • PIT5264 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Canadian customers unable to place calls in the united states
  • PIT5236B - ELECTRICAL SYSTEM: Onstar module does not support all B101D symptom codes.
  • PIT5214 - SUSPENSION: Gm tac support of vehicle vibration complaints.
  • 1308116001A - EQUIPMENT:ELECTRICAL: Aftermarket aldl or dlc interface devices causing multiple issues
  • 120089002A - EQUIPMENT: Requesting a new key code for customer with lost or stolen keys
  • 19-NA-219 - ENGINE AND ENGINE COOLING: This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
  • PIT3271N - TIRES: This preliminary information communication provides information to the technician about changing the tire and wheel size on vehicles. General motors will only support a tire calibration for tires that have been sized, tested and designed fo
  • 04-06-04-051G - ENGINE AND ENGINE COOLING: This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
  • 01-06-01-011M - ENGINE AND ENGINE COOLING: This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
  • 01-00-89-010Q - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
  • 00-06-01-012L - ENGINE AND ENGINE COOLING: This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
  • 22-NA-009 - ENGINE AND ENGINE COOLING: This service bulletin provides service information on new torque specification and installation procedure for acdelco spin-on oil filters.
  • 22NA009 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN: This service bulletin provides service information on new torque specification and installation procedure for acdelco spin-on oil filters.
  • 12-00-89-003B - ENGINE (PWS): This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (gm canada dealers only).
  • PIT3271M - WHEELS: This preliminary information communication provides information to the technician about changing the tire and wheel size on vehicles. General motors will only support a tire calibration for tires that have been sized, tested and designed fo
  • 22-NA-074 - ENGINE AND ENGINE COOLING: This service bulletin provides service information to technicians on guidelines to replace oil cooler, oil cooler lines and oil tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • 22-NA-009 - ENGINE AND ENGINE COOLING: This service bulletin provides service information on new torque specification and installation procedure for acdelco spin-on oil filters.
  • 17-NA-052 - EQUIPMENT: This bulletin updates the position of general motors on refinishing fully color painted aluminum wheels with base paint. Gm has established a new process for the way that refinishing under gm warranty will be handled (u.S. Only).
  • PIC5650J - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find diagnostic trouble
  • 06-00-89-031D - ENGINE (PWS): Oem and remanufactured engine and automatic transmission/transaxle identification
  • PIT4261G - VISIBILITY: This preliminary information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer
  • PIP5358A - EQUIPMENT: This preliminary information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
  • PIT5214E - SUSPENSION: This preliminary information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?S vehicles that exhibit vibration conditions without utilizing the
  • PIP5640A - WHEELS: This preliminary information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an
  • PI0281D - EQUIPMENT ADAPTIVE/MOBILITY: Underbody component corrosion the following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some fo
  • PI0281D - EQUIPMENT ADAPTIVE/MOBILITY: Underbody component corrosion the following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some fo
  • 99-08-51-007F - EQUIPMENT ADAPTIVE/MOBILITY: Refinishing aluminum wheels this bulletin updates general motor's position on refinishing aluminum wheels. Gm does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the whe
  • 99-08-51-007F - EQUIPMENT ADAPTIVE/MOBILITY: Refinishing aluminum wheels this bulletin updates general motor's position on refinishing aluminum wheels. Gm does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the whe
  • 06-00-89-031D - ENGINE (PWS): Oem and remanufactured engine and automatic transmission/transaxle identification
  • PIP5163E - FUEL SYSTEM, GASOLINE: This preliminary information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo
  • PIC5260D - VISIBILITY:SUN/MOON ROOF ASSEMBLY: This preliminary information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
  • PIP5540G - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR: This preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
  • PIP5725A - EQUIPMENT: This preliminary information communicates theuse of winter grade fuel during the warm months of 2020 and the potential rivabilityissues that it can cause. The ongoing coronavirus (covid-19) pandemic has caused significant reductions in
  • 150089005A - EQUIPMENT ADAPTIVE/MOBILITY: Essential tools that include consumable parts (u.S. Only)
  • 150089004B - SUSPENSION:REAR:SHOCK ABSORBER: Information regarding the differences between fluid leakage and seepage this bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to un
  • 070849020M - ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT: Ipc odometer programming method quick reference guide
  • PIT5074N - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This preliminary information communication provides information to the technician about the use of j-35616-64b terminal test probe, replacement terminals, and terminated leads. The j-35616-64b is the latest test probe released for checking
  • PIT3271K - WHEELS: This preliminary information communication provides information to the technician about changing the tire and wheel size on vehicles. General motors will only support a tire calibration for tires that have been sized, tested and designed fo
  • PIP5684C - EQUIPMENT: This preliminary information communicates the use of air leak diagnostic test tool ch-52250 in addition to the information found in the service manual.
  • PIP5628C - ENGINE AND ENGINE COOLING: This preliminary information communicates information that will need to be provided to tac to aid in diagnosing if a vehicle comes in with misfire and dtc codes P0300 - P0308 and/or P050D
  • PIP5632C - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician that general motors technical assistance center may ask for global diagnostic system 2 session log. Technician will need use global diagnostic system 2 to sen
  • PIP5226D - ENGINE (PWS): This preliminary information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is
  • PIT5099E - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: This preliminary information communication provides information to the technician about vehicles that the heater-vent-air conditioning blows warm air. Before calling general motors technical assistance center technician will need to have hi
  • PIC5650H - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find diagnostic trouble
  • PIC5453D - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This preliminary information communication provides information to the technician that general motors and general motors of canada company do not support cross border sales. The general motors of canada customer care centre is the sole auth
  • PIP5684B - ENGINE (PWS): This preliminary information communicates the use of air leak diagnostic test tool ch-52250 in addition to the information found in the service manual.
  • PIP4902N - EQUIPMENT: This preliminary information communication provides information to the technician that general motors technical assistance center may ask for global diagnostic system 2 session log. Technician will need use global diagnostic system 2 to sen
  • PIC5453C - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This preliminary information communication provides information to the technician that general motors and general motors of canada company do not support cross border sales. The general motors of canada customer care centre is the sole auth
  • PIP5628B - ENGINE (PWS): This preliminary information communicates information that will need to be provided to tac to aid in diagnosing if a vehicle comes in with misfire and dtc codes P0300 - P0308 and/or P050D
  • PIP5725 - FUEL SYSTEM, GASOLINE: This preliminary information communicates theuse of winter grade fuel during the warm months of 2020 and the potential rivabilityissues that it can cause. The ongoing coronavirus (covid-19) pandemic has caused significant reductions in
  • PIP5684A - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This preliminary information communicates the use of air leak diagnostic test tool ch-52250 in addition to the information found in the service manual.
  • 060089029R - EQUIPMENT ADAPTIVE/MOBILITY: This informational bulletin includes information on interior cleaning - instrument panel (ip), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer - product availability.
  • 060089029Q - EQUIPMENT ADAPTIVE/MOBILITY: This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of gm vehicles.
  • PIC5650G - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This preliminary information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find diagnostic trouble
  • PIT3099T - EQUIPMENT: This preliminary information communication provides information to the technician about installing general motors accessory parts/kits. Technicians shouldrefer to service information for information regarding most accessories. Technician
  • PIP4723D - ELECTRICAL SYSTEM: This preliminary information communicates to the dealer the process for downloading or updating operating software for the tire pressure monitor, active fuel injector tester, multi media tester, pico scope, gr8 starting/charging tester and
  • PIP5540F - ENGINE AND ENGINE COOLING: This preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
  • DOR-G9Z8V-12 - ELECTRICAL SYSTEM:SOFTWARE: This sku is a fuel pump driver module. The customer communication requested return of unsold inventory to inspect the software. The software may have a fault where the readiness monitors are stuck in the not-ready or incomplete position.
  • PIT3271J - WHEELS: This preliminary information communication provides information to the technician about changing the tire and wheel size on vehicles. General motors will only support a tire calibration for tires that have been sized, tested and designed fo
  • PIT5074M - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about the use of j-35616-64b terminal test probe, replacement terminals, and terminated leads. The j-35616-64b is the latest test probe released for checking
  • PIP5684 - EQUIPMENT: This preliminary information communicates the use of air leak diagnostic test tool ch-52250 in addition to the information found in the service manual.
  • PIP5540E - ENGINE (PWS): This preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
  • PIP5601A - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use pico oscilloscope di
  • PIP5632B - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician that general motors technical assistance center may ask for global diagnostic system 2 session log. Technician will need use global diagnostic system 2 to sen
  • PIT3099S - EQUIPMENT:ELECTRICAL: This preliminary information communication provides information to the technician about installing general motors accessory parts/kits. Technicians shouldrefer to service information for information regarding most accessories. Technician
  • PIT3099R - EQUIPMENT: This preliminary information communication provides information to the technician about installing general motors accessory parts/kits. Technicians shouldrefer to service information for information regarding most accessories. Technician
  • 100845001G - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides information for electrical ground repairs using new general motors replacement fasteners with conductive finish.
  • PIT5074L - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about the use of j-35616-64b terminal test probe, replacement terminals, and terminated leads. The j-35616-64b is the latest test probe released for checking
  • PIP5632A - EQUIPMENT: This preliminary information communication provides information to the technician that general motors technical assistance center may ask for global diagnostic system 2 session log. Technician will need use global diagnostic system 2 to sen
  • PIP5640 - ENGINE (PWS): This preliminary information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an
  • PIP5226C - ENGINE (PWS): This preliminary information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is
  • PIC5260C - VISIBILITY:SUN/MOON ROOF ASSEMBLY: This preliminary information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
  • 000601012H - EQUIPMENT: This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
  • 100845001F - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".
  • 050604022P - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides information on the top tier detergent gasoline licensed brands and the top tier diesel fuel licensed brands that are recommended for use in all gm vehicles and the top tier fuels website url.
  • PIT5236K - ELECTRICAL SYSTEM:SOFTWARE: This preliminary information communication provides information to the technician about vehicles that have a diagnostic trouble code B101D stored in telematics communication interface control module. Technician will use global diagnostic sy
  • PIT5074K - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This preliminary information communication provides information to the technician about the use of j-35616-64b terminal test probe, replacement terminals, and terminated leads. The j-35616-64b is the latest test probe released for checking
  • PIP4723C - ELECTRICAL SYSTEM:SOFTWARE: This preliminary information communicates to the dealer the process for downloading or updating operating software for the tire pressure monitor, active fuel injector tester, multi media tester, pico scope, gr8 starting/charging tester and
  • PIT5389E - EQUIPMENT ADAPTIVE/MOBILITY: This preliminary information communication provides information to the technician about vehicle that may have an onstar system that has progression tones when pressing the blue or red button. Technician will need to call general motors tech
  • PIT3099Q - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This preliminary information communication provides information to the technician about installing general motors accessory parts/kits. Technicians should refer to service information for information regarding most accessories. Technicians
  • PIP4902M - EQUIPMENT:ELECTRICAL: This preliminary information communication provides information to the technician that general motors technical assistance center may ask for global diagnostic system 2 session log. Technician will need use global diagnostic system 2 to sen
  • PIP5632 - EQUIPMENT:ELECTRICAL: This preliminary information communication provides information to the technician that general motors technical assistance center may ask for global diagnostic system 2 session log. Technician will need use global diagnostic system 2 to sen
  • PIP4902L - EQUIPMENT: This preliminary information communication provides information to the technician that general motors technical assistance center may ask for global diagnostic system 2 session log. Technician will need use global diagnostic system 2 to sen
  • 16NA338 - POWER TRAIN: This bulletin provides guidelines for dealers not required and for dealers required to contact the pqc for engine or transmission assembly replacement and explains the pqc process, gwm transaction submission, vehicle service record retentio
  • PIT5214D - SUSPENSION: This preliminary information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?S vehicles that exhibit vibration conditions without utilizing the
  • PIP5540B - ENGINE AND ENGINE COOLING: This preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
  • PIP4925B - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detectortools.
  • PIP5540D - ENGINE AND ENGINE COOLING: This preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
  • PIP5628 - ENGINE AND ENGINE COOLING: This preliminary information communicates information that will need to be provided to tac to aid in diagnosing if a vehicle comes in with misfire and dtc codes P0300 - P0308 and/or P050D
  • PIT5353C - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This preliminary information communication provides information to the technician about what xm offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific xm offerings and availabilit
  • PIP5601 - EQUIPMENT: This preliminary information communicates
  • PIT5099D - EQUIPMENT:APPLIANCE:AIR CONDITIONER: This preliminary information communication provides information to the technician about vehicles that the heater-vent-air conditioning blows warm air. Before calling general motors technical assistance center technician will need to have hi
  • PIP5596 - FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS: This preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
  • PIP4902K - EQUIPMENT ADAPTIVE/MOBILITY: This preliminary information communication provides information to the technician that general motors technical assistance center may ask for global diagnostic system 2 session log. Technician will need use global diagnostic system 2 to sen
  • PIP5163D - ENGINE (PWS): This preliminary information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo
  • PIC5260B - VISIBILITY:SUN/MOON ROOF ASSEMBLY: This preliminary information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
  • PIT5099C - EQUIPMENT:APPLIANCE:AIR CONDITIONER: This preliminary information communication provides information to the technician about vehicles that the heater-vent-air conditioning blows warm air. Before calling general motors technical assistance center technician will need to have hi
  • PIC5953D - EQUIPMENT ADAPTIVE/MOBILITY: This preliminary information communication provides information to the technician about vehicles that may have an issue when using bluetooth voice recognition with an iphone. Technician should work with the customer to insure the phone cont
  • 05-06-04-022K - FUEL SYSTEM, GASOLINE: This informational bulletin provides information on top tier fuels and what brands are available.
  • PIT5399A - EQUIPMENT: This preliminary information communication provides information to the technician about connectivity concerns when connecting an apple device via usb cord. Technician should insure the customer is using an original equipment manufacturer ap
  • PIP5338B - EQUIPMENT ADAPTIVE/MOBILITY: This preliminary information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use pico oscilloscope di
  • 99-08-51-001D - EQUIPMENT: Thins informational bulletin provides information on paint-less dent repair process.
  • 10-08-45-001E - ELECTRICAL SYSTEM: This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
  • 11-00-89-004A - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (u.S. Dealers only).
  • PIT5236C - EQUIPMENT: This preliminary information communication provides information to the technician about vehicle that may onstar inoperative and navigation/gps/compass issues. Technician may find diagnostic trouble codes B101D sym 3c and or f0. Technician w
  • 050604022O - FUEL SYSTEM, DIESEL: This informational bulletin provides information on the top tier detergent gasoline licensed brands and the top tier diesel fuel licensed brands that are recommended for use in all gm vehicles.
  • 16NA158 - EQUIPMENT: This bulletin describes the dealer special tool loan program process.
  • 16NA085 - ENGINE AND ENGINE COOLING: This bulletin provides information on new saddle cap design cylinder heads and usage.
  • 05-08-48-001D - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This warranty administration bulletion provides the dealer technician information and guidelines for claiming a windshield.
  • 00-00-89-027G - EQUIPMENT ADAPTIVE/MOBILITY: This informational bulletin provides a step by step procedure on how to properly use the gm chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
  • 07-00-89-021O - EQUIPMENT: This informational bulletin provides information in regards to all the porper towing weights and proper procedures that are in need of being completed to tow using the vehicles listed.
  • 12-03-10-002 - WHEELS: This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
  • 10-00-89-010B - EQUIPMENT: This informational bulletin provides information and rules for gm keycode look up applicationa dn the key code security rules and regulations for canada only.
  • 10-00-89-017W - EQUIPMENT: This informational bulletin provides a list of newly released pi and bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
  • 99-04-20-002J - SUSPENSION: This informational bulletin provides information on driveline clunk noise and what is acceptable and what is considered normal operations.
  • 05-06-04-035D - FUEL SYSTEM, GASOLINE: This informational bulletin provides the technician with information on what e85 fuel may due to a non e85 vehicle.
  • PIP5163C - ENGINE (PWS): This preliminary information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo
  • PIC5932B - EQUIPMENT:ELECTRICAL: This preliminary information communication provides information to the technician about customers that may complain of various concerns when using bluetooth components. Technician should use the preliminary information to gather information
  • 17-NA-170 - EQUIPMENT: This informational bulletin explains the road force balancers and what they can do for customer concerns.
  • 11-00-89-004B - EQUIPMENT: This warranty administration bulletin provide policy information on the change in product field action customer reimbursement procedure.
  • 00-00-89-027G - EQUIPMENT: This informational bulletin provides a step by step procedure on how to properly use the gm chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
  • 07-00-89-021O - EQUIPMENT: This informational bulletin provides information in regards to all the porper towing weights and proper procedures that are in need of being completed to tow using the vehicles listed.
  • 12-03-10-002 - WHEELS: This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
  • 10-00-89-010B - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: This informational bulletin provides information and rules for gm keycode look up applicationa dn the key code security rules and regulations for canada only.
  • 10-00-89-017W - EQUIPMENT: This informational bulletin provides a list of newly released pi and bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
  • 060089031E - ENGINE (PWS): This informational bulletin provides information on oem and remanufactured engine and automatic transmission/transaxle identification.
  • 17NA215 - ELECTRICAL SYSTEM: This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of red led, no wifi operation, and/or limited onstar module functionality after onstar module replacement for another condition.
  • PIT5099A - EQUIPMENT:APPLIANCE:AIR CONDITIONER: This preliminary information communication provides information to the technician about vehicles that the heater-vent-air conditioning blows warm air. Before calling general motors technical assistance center technician will need to have hi
  • PIP5232A - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: This preliminary information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspe
  • PIT5264A - ELECTRICAL SYSTEM:SOFTWARE: This preliminary information communication provides information to the technician about vehicles that are travelling from canada to the united states. While in the united states they are unable to receive turn-by-turn directions. Due to the
  • PIP5232 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: This preliminary information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspe
  • PIC6036 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This preliminary information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the regular production option code list to verify if t
  • 03-00-89-013H - EQUIPMENT:ELECTRICAL: This informational bulletin provides information on a update for the electronic component exchange program (u.S. And canada only)
  • PIP5226B - ENGINE (PWS): This preliminary information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is
  • PIT3271H - WHEELS: This preliminary information communication provides information to the technician about changing the tire and wheel size on vehicles. General motors will only support a tire calibration for tires that have been sized, tested and designed fo
  • PIP5540A - ENGINE (PWS): This preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
  • PIP5540 - EQUIPMENT: This preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
  • PIT5468 - ELECTRICAL SYSTEM:SOFTWARE: This preliminary information communication provides information to the technician about a connectivity concern with bluetooth after phone software is updated or after any vehicle updates for the radio or human machine interface has taken pl
  • PIT5465 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This preliminary information communication provides information to the technician about vehicles that the turn by turn directions may no longer be displayed after the canada onstar upgrade. Dealer should communicate to the customer that we
  • PIT5464 - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about vehicles that the incoming caller id may no longer be available or displayed after the canada onstar upgrade. Dealer should communicate to the customer
  • PIP5325 - FUEL SYSTEM, GASOLINE: This preliminary information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket compressed natural gas, liquefied petroleum gas, or bi-fuel systems. Technician will
  • PIC5491K - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
  • PIC5088E - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This preliminary bulletin provides procedures on how to reset or refresh the xm radio receiver is the customers states that they only get a few channels.
  • PI0655A - WHEELS: This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.
  • 17-NA-244 - ELECTRICAL SYSTEM:SOFTWARE: This informational bulletin provides information on information on how to prevent inadvertent vehicle starting from key fob or onstar mobile application and where to locate the information for future use.
  • 17-NA-170 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This informational bulletin explains the road force balancers and what they can do for customer concerns.
  • 16-NA-223 - BRAKES (PWS): This informational bulletin provides information on installing the correct tires for vehicles with the condition of under hard acceleration at higher speeds, the traction control light will flash. Or, they may come in for abs or general han
  • PIC5088E - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This preliminary information communication provides information to the technician about vehicles that may not receiving all channels on the xm band. Technician will need to use a scan tool and verify current digital radio receiver status un
  • PIC5588B - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This preliminary information communication provides information to the technician on the programming and activation of the onstar system. For many 2008 and prior model year gm vehicles, the programming is performed using the tech 2 and the
  • PIC3100F - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: This preliminary information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held gps unit to test the odomete
  • PIC5492F - ELECTRICAL SYSTEM:SOFTWARE: This preliminary information communication provides information to the technician about vehicles that have a diagnostic trouble code B101D-37 history in the vehicle communication interface module or telematics communication interface contro
  • PIT5353B - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This preliminary information communication provides information to the technician about what xm offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific xm offerings and availabilit
  • PIT5236H - ELECTRICAL SYSTEM:SOFTWARE: This preliminary information communication provides information to the technician about vehicles that have a diagnostic trouble code B101D stored in telematics communication interface control module. Technician will use global diagnostic sy
  • PIC5588D - ELECTRICAL SYSTEM:SOFTWARE: This preliminary information communication provides information to the technician on the programming and activation of the onstar system. For many 2008 and prior model year gm vehicles, the programming is performed using the tech 2 and the
  • PIT3099P - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This preliminary information communication provides information to the technician about installing general motors accessory pats. Technician can check service information for some accessories. Technician can also contact partect for assista
  • GCUS-3-848 - EQUIPMENT:ELECTRICAL: 44180 02 - customer satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with ne
  • PIC5959A - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Summary to be provided on a future date.
Known Recall Investigations
  • Seat belt anchor cable failures investigation # EA20002

    On may 19, 2014, general motors llc (gm) notified the office of defects investigation (odi) that it would conduct safety recall 14v266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (my) 2009-2010 saturn outlook, 2009-2014 buick enclave, gmc acadia and chevrolet traverse (lambda platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. Odi has subsequently received four (4) vehicle owners questionnaires (voq) reporting anchor cable separations with no apparent warning in covered vehicles after the recall 14v266 remedy had been applied.Odi opened rq19-003 to assess the effectiveness of the actions gm took in recall 14v266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. Odi continues to receive occasional cable failure complaints both for the subject vehicles and other gm models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years odi has received two (2) additional voq’s citing belt cable separations for lambda platform vehicles outside the scope of recall 14v266, (11217092, 11118075) and voq’s for other gm models covered in a number of similar safety recalls:* 15v269, 2011-12 chevrolet malibu (11181115, 11288168); * 16v209, 2014-15 silverado 1500, sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16v518 2014-16 caprice police pursuit, ss (10905644, 10990669, 11340893).Odis review of gms data confirms the low potential failure rate for the vehicles covered by recall 14v266. However, odi believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.Odi is upgrading rq19-003 to an engineering analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.All odi reports (voqs) associated with the engineering analysis opening can be viewed at nhtsa.Gov under the following reference numbers:11340893, 11309884, 11288701, 11288168, 11282043, 11254364, 11217092, 11181115, 11144704, 11118075, 11113486, 11089935, 11076704, 11025376, 10990669, 10967518, 10953851, 10935183, 10905644, 10807694, 10785195, 10762598, 10730147, 10703839

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