2004 MACK CHNMack Chn 2004

Complaint Information: Recalls, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 72743 [USA]: A leak in the fuel injection line may spray fuel on the hot surfaces of the exhaust gas recirculation system, which could result in an engine fire.
    On certain trucks equipped with aset ac model engines, the engine as configured with an external exhaust gas recirculation system makes servicing the fuel injection lines difficult when using traditional tools. Therefore, it is possible for fuel leaks to develop when removing and installing the fuel injection lines.
    dealers will replace the fuel injection lines free of charge. Note: this recall supersedes a previous campaign conducted in 2006 (please see 06v392). The recall began on september 11, 2007, with subsequent mailings every six weeks until april 2008. Owners may contact mack at 800-528-6586.
    mack recall no. SC0324.Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.

  • Recall 37515 [USA]: This could potentially result in an engine fire.
    On certain trucks, a leak in the aset ac fuel injection line may spray fuel on the exhaust gas recirculation pipes that carry hot exhaust gases .
    mack has issued a stop work on this campaign under further notice (2-22-2007). The remedy does not adequately address the issue on all vehicles. Mack will re-release the recall in the near future. (please see nhtsa no. 07v159/mack recall no. Sco323 for vehicles that have had this repair already performed.) this recall has been superseded (please see 07v401/sC0324).
    mack trucks recall no. SC0317.Customers can also contact the national highway traffic safety administration?S vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.

  • Recall 50965 [USA]: If the crossover bracket falls a crash may occur without prior notice.
    On certain trucks, the fuel line crossover bracket may prematurely fail and unexpectedly fall to the road. The location and size of the bracket draws a concern to the bracket being picked up and thrown by the drive axle wheels.
    dealers will replace the brackets free of charge. The recall began on august 20, 2006. Owners may contact mack trucks at 1-800-528-6586.
    customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.

  • Recall 50762 [USA]: The brake cam journal may corrode which could lead to the brakes dragging. this could result in a vehicle fire.
    On certain vehicles. The brake cam tubes on the drive axle may not have been greased.
    dealers will remove the brake camshaft to inspect for corrosion. The brake camshaft will be replaced as required free of charge. The recall began on january 18, 2006. Owners may contact mack at 1-336-393-2233.
    mack recall no. SC0305.Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.

  • Recall 41732 [USA]: This could result in vibration or brake performance issues. braking capability would be diminished, increasing the risk of a crash.
    On certain trucks equipped with the fxl axle and meritor 16.5 x 5 brakes with dust shields, there may be interference between the dust shield mounting bolt and the knuckle on the front axle. As a result of the interference, the bolt joint between the wheel end and the knuckle may not meet the torque requirements.
    dealers will remove the hub and brake assembly to install a new dust shield free of charge. The recall began on august 17, 2005. Owners may contact mack trucks 610-709-2131.
    mack truck recall no. SC0293.Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.

  • Recall 55764 [USA]: Braking capability would be diminished, increasing the risk of a crash.
    On certain heavy duty class 8 trucks equipped with air suspension proprietary axles and adjustable lengh torque rods, an interference between the adjustable torque rod and the brake chamber on the left side of the chassis may exist. The spring brake chamber clamp ring could possibly be distorted over time resulting in loss of air, which could lead to the spring brake at the chamber being inadvertently applied.
    dealers will repair and replace the adjustable torque rod, with a fixed length torque rod, inspect and repair the brake chamber free of charge. The recall began on may 3, 2005. Owners may contact mack trucks at 610-709-2131.
    mack trucks recall no. SC0294.Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.

  • Recall 55183 [USA]: If the hose fails, fuel can be sprayed on the exhaust manifold, which could potentially lead to an engine compartment fire.
    On certain heavy duty class 8 diesel trucks equipped with aset ac engines, the location of the fuel inlet hose may result in overheating or abrasion of the hose, which may lead to a premature failure.
    dealers will repair and replace the fuel inlet hose free of charge. The recall began on february 14, 2005. Due to some quality and supply issues with parts to support this safety recall, owners may have been informed during april 2005,that the safety recall was on hold. These issues have now been resolved. For owners who have not had their vehicle(s) repaired, contact a mack parts and service center immediately to schedule an appointment to have your vehicle(s) repaired. Owners may contact mack trucks at 610-709-2131.
    mack trucks recall no. SC0292.Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.

  • Recall 2007278 [Canada]: Brakes
    On certain trucks, the engine configuration makes servicing fuel injection lines difficult when using traditional tools. It is possible for fuel leaks to develop following recall campaign 2006258 (mack sC0317) or when line removal is required to gain access to other engine components. Underhood fuel leakage could result in a vehicle fire. Correction: dealers will install an updated fuel injection line that offers better clamping surface when torqued. This will be done using specially designed tools to ensure correct torque is applied.

  • Recall 2006187 [Canada]: Fuel supply
    On certain vehicles, the fuel line crossover bracket may fail. Such a failure could allow the bracket to fall from the vehicle and damage a drive axle tire. Correction: dealers will replace the bracket.

  • Recall 2006258 [Canada]: Fuel supply
    On certain trucks, a leak in the fuel injection line may spray fuel on the exhaust gas recirculation (egr) pipes. The hot egr pipes could ignite the fuel, causing an underhood fire. Correction: dealers will inspect and, if required, replace the fuel injection lines. A protective sleeve will be installed over the lines. Note: recall cancelled, see tc 2007102

  • Recall 2005009 [Canada]: Fuel supply
    On certain vehicles, the location of the fuel hose used on the aset ac engine may result in overheating and/or abrasion of the hose, which may lead to a premature failure. If the hose fails, fuel can be sprayed on the exhaust manifold, which could potentially lead to an engine compartment fire. Correction: dealers will replace the fuel inlet hose.

  • Recall 2005097 [Canada]: Brakes
    On certain trucks, there may be interference between the dust shield mounting bolt and the knuckle on the front axle. As a result of the interference, the bolt joint between the wheel end and the knuckle may not meet the torque requirements. This could result in vibration or brake performance issues. Braking capability would not be possible, increasing the risk of a crash. Correction: dealers will remove the hub and brake assembly to install a new dust shield.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • M-465-001 202311 - POWER TRAIN: Tsb: mack trucks now offer an improved hd inter-axle through shaft for the crd 125, 150, 180, and 200 family carriers. The new hd shaft went into production on january 23rd, 2023 for 2.54 - 3.50 axle ratios and april 1st, 2023 for 3.56 - 3.
  • M728-005A 202308 - SUSPENSION: Tsb: barksdale leveling valve, leak test
  • KC-806 Rev 5 - ELECTRICAL SYSTEM: V-mac iii odometer and engine hours programming
  • KC-614-Ver4 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Cbr: ewarranty to uchp labor code ( scc code ) crossover, conversion information for use with campaigns ( fi, pi ) and recalls ( ec, sc ), location on trucks dealer portal ( tdp )
  • M-451-001 - STRUCTURE: 2007 document reformatted to be published as a tsb in impact. Updated crossmember for improved clearance.
  • M-711-002 - STRUCTURE: 2008 document reformated to be published as a tsb in impact. Frame reinforcement plate.
  • M-711-001 - SUSPENSION:REAR: 2008 document reformatted to be published as a tsb in impact. Rear suspension repair.
  • KC-2112 - ENGINE AND ENGINE COOLING: Programming failure - chassis with cummins engine and an allison transmission
  • KC-2143 - VEHICLE SPEED CONTROL: (back office) - cruise control inoperative after updating software vecu5 without esp package (uesp).
  • KC-745 - POWER TRAIN: Automated manual transmission ( amt ) i-shift / mdrive - ribbon harness replacement - speed sensor bolts, possible fault codes P1058 - 21 or mid 130 pid 161 fmi 1
  • KC-750 - ENGINE AND ENGINE COOLING: Us10 emission engines - diagnostic trouble code ( dtc ) spn 1231 fmi 9 troubleshooting.
  • KC-663 - ENGINE AND ENGINE COOLING: Emcon (spark assist) engine aftertreatment system troubleshooting check sheet - us07 emissions
  • KC-653 - ENGINE AND ENGINE COOLING: Low oil pressure diagnostic process for 11 liter engines
  • KC-627 - EQUIPMENT: Premium tech tool ( ptt ) training materials and support tools
  • KC-2172 - ELECTRICAL SYSTEM: No start condition after over the air programing - vecu5 no start "safe state"
  • KC-2171 - ENGINE AND ENGINE COOLING: Temperature sensor troubleshooting guide - us10+obd13 and newer
  • KC-2170 - SUSPENSION: Electronically controlled suspension (ecs) losing air pressure
  • KC-2169 - ELECTRICAL SYSTEM: Low voltage disconnect (lvd), function description
  • KC-2165 - ENGINE AND ENGINE COOLING: Def pump troubleshooting guide - us10+obd13 and newer emissions
  • KC-2161 - ENGINE AND ENGINE COOLING: Def pump cycling periodically hours after key off
  • KC-2158 - ENGINE AND ENGINE COOLING: Selective catalytic reduction (scr) muffler troubleshooting guide - us10+obd13 and newer emissions
  • KC-2131 - ENGINE AND ENGINE COOLING: Use for new vehicles (us21+obd22 emissions) - intermittent diagnostic trouble codes U02A3, U029D, U029E
  • KC-2116 - ENGINE AND ENGINE COOLING: Nox sensor troubleshooting guide - us10+obd13 and newer emissions
  • KC-626 - POWER TRAIN: Mack chassis - vehicles equipped with an automated manual transmission model f ( amt-f, mdrive ), premium tech tool ( ptt ) gearbox calibration failure; gearbox calibration operation stops and fails at 33% when run with transmission removed
  • KC-648 - POWER TRAIN: Mack - pto pump speed calculator
  • KC-686 - VEHICLE SPEED CONTROL: (back office only) mack chassis - cruise control inoperative after disabling the electronic stability program (esp)
  • KC-698 - ENGINE AND ENGINE COOLING: Mack chassis - diesel exhaust fluid ( def ) system cleaning/flush after def pump failure or system contamination
  • KC-699 - ELECTRICAL SYSTEM: Mack chassis - bendix vendor configuration program ( vcp ) software download information
  • KC-714 - ENGINE AND ENGINE COOLING: Mack chassis - diagnostic trouble codes ( dtc's ) - P020113, P020213, P020313, P020413, P020513, P020613, cylinders 1 through 6 injector a open circuit
  • KC-593 - SERVICE BRAKES, AIR: V-mac - abs malfunction lamp on - ( eaton abs active code 17-10 / arvin meritor wabco active code 7-4 )
  • KC-692 - ELECTRICAL SYSTEM: Lighting control module ( lcm ) replacement - refer to technical parts information ( tpi ) 364 - 034 control unit
  • K12034241 - ENGINE (PWS): Diagnosing performance complaints aset engine
  • K12741884 - ELECTRICAL SYSTEM: V-mac iii service software displays runtime error 400 - form already displayed (modality)
  • K59403006 - ELECTRICAL SYSTEM: V-mac - dp - error message #34 - software doesn't match what is in the ecu
  • K35724485 - ELECTRICAL SYSTEM: V-mac dp - error message #13 - access denied, password incorrect
  • K44520645 - ELECTRICAL SYSTEM: V-mac - error message #10 - password mismatch
  • K33864441 - ELECTRICAL SYSTEM: V-mac - vehicle configeration parameters recovery
  • K32398290 - ELECTRICAL SYSTEM: V-mac iii - pto does not operate
  • K75115306 - ENGINE AND ENGINE COOLING: V-mac iii engine cranks but no start
  • K00539104 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: V-mac - speedometer not working after reprograming
  • K10355880 - ENGINE AND ENGINE COOLING: V-mac iii - severe engine stumble
  • K83741526 - ENGINE AND ENGINE COOLING: V-mac - jacobs engine brake works intermittently between 2000 to 2100 rpm
  • K26111730 - EQUIPMENT:ELECTRICAL: V-mac iii - smart fan will not disengage
  • K72614548 - ELECTRICAL SYSTEM: Diagnostic trouble code ( dtc ) P02FA illuminating the malfunction indicator lamp (mil) - us17 (ghg17, common rail fuel system) chassis only
  • K01050303 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Diagnostic trouble code ( dtc ) P0471 illuminating the malfunction indicator lamp (mil) - us17 (ghg17, common rail fuel system) chassis only
  • K04342327 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Diagnostic trouble code ( dtc ) P0420 illuminating the malfunction indicator lamp (mil) - us17 (ghg17, common rail fuel system) chassis only
  • K58557784 - ELECTRICAL SYSTEM: Fuel injector offset learning diagnostic trouble codes ( dtc ) / fault codes logged in engine control module ( ems ); possible rough / uneven idle - obd15 chassis
  • FSB-214-024 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE: Mack trucks: there is revised mounting hardware for the exhaust manifold and turbocharger. *rm
  • SC-334 - SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE: Mack truck: it has been determined that the 90 degree single check valve fitting manufactured by parker hannifin corp. Which is used in the supply port of the spring brake modulating relay valve (bendix sr 7 valve) may have a defect whereb
  • TSB-517009 - POWER TRAIN:AXLE ASSEMBLY: Mack truck: broken longitudinal torque rod mounting stud in axle spring seat due to wing bracket interference. This includes the td model. No model years listed. *pe
  • SB-26-1018 - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Mack trucks: meritor wabco air compressor, conventional repair for certain air compressor failures, such as failure of compressor to pump, slow air system pressure build up time, intermittent compressor pumping, etc, was to replace compres
  • SB-121042 - STRUCTURE:FRAME AND MEMBERS: Mack truck: cracks in upper frame flange at steering gear cut-out - all chn models. (not applicable to mack trucks australia). *pe
  • 121031 - SUSPENSION: Suspension crossmembers - cxn and chn models equipped with mack al suspension. *tt
  • 122003 - STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS: Frame tie bar mounting brackets - chn model chassis. Mack. *tt
  • 234010 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Vertical exhaust stack heat shield clamps. Mack cxn, chn models. *tt

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • C0324 [2] C0324
  • C0317 [2] Magnet / TCS # 2 meter left front - low input signal
  • C0305 [1] Magnet / TCS # 2 sensor, front right - failure
  • C0293 [1] C0293
  • C0294 [1] C0294
  • C0292 [1] C0292
  • P1058 [1] P1058
  • U029D [1] Lost Communication With NOX Sensor "A"
  • U029E [1] Lost Communication With NOX Sensor "B"
  • U02A3 [1] U02A3
  • P0201 [1] Injector Circuit Malfunction - Cylinder 1
  • P0202 [1] Injector Circuit Malfunction - Cylinder 2
  • P0203 [1] Injector Circuit Malfunction - Cylinder 3
  • P0204 [1] Injector Circuit Malfunction - Cylinder 4
  • P0205 [1] Injector Circuit Malfunction - Cylinder 5
  • P0206 [1] Injector Circuit Malfunction - Cylinder 6
  • P02FA [1] Diesel Intake Air Flow Position Sensor Minimum/Maximum Stop Performance
  • P0471 [1] Exhaust Pressure Sensor "A" Circuit Range/Performance
  • P0420 [1] Catalyst System Efficiency Below Threshold (Bank 1)
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