Mercedes-benz S560 2019

• Recall 256662 [USA]: A detached roof panel can become a road hazard, increasing the risk of a crash.
  Mercedes-benz usa, llc (mbusa) is recalling certain 2014-2020 c-class, cla, gla, s-class, glc, and gle vehicles. Please refer to mbusa's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
  dealers will replace the front panel, free of charge. Owner notification letters were mailed march 22, 2023. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of nhtsa recall number 21v-197.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 217247 [USA]: A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
  Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle model details. An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.
  the communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge. Owner notification letters were mailed july 8, 2022. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's numbers are for this recall is 2022060005 and 2023110006.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 187903 [USA]: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
  Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2020 c300 coupe, c43 coupe amg, c43 amg, 2015-2020 c300, gla250, 2016-2018 C350E, cla45 coupe amg, 2015 c400, s65 amg, 2015-2019 c63 amg, 2016 c450, 2015-2016 gla45 amg, s600, 2016-2020 glc300, 2017-2019 glc43 amg, gle43 coupe amg, 2014-2019 cla250 coupe, 2014-2015 cla45 amg, 2018 glc63 amg, 2014-2017 s550, 2018-2020 s450, 2016-2019 gle63 coupe amg, 2016 gle450 coupe, 2014-2020 s63 amg, 2018-2019 s560, and 2019 glC350E vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
  mercedes-benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on september 3, 2021 and october 26, 2021. Owners may contact mbusa customer service at 1-800-367-6372.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 213405 [USA]: A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
  Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles. On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.
  mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began march 31, 2021. Letters for the owners of the 9 additional vehicles were mailed july 9, 2021. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2021030005.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 166439 [USA]: Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
  Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles. Please refer to the part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.
  mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge. The recall began march 12, 2021. Owners may contact mbusa customer service at 1-877-762-8267. Mbusa's number for this recall is 2021020025.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 155016 [USA]: Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
  Mercedes-benz usa, llc. (mbusa) is recalling certain 2019 c300, c300 coupe, cls450, e450 coupe and s450, 2017-2019 e300, 2018 e400 coupe, e400 stationwagon, and 2018-2019 s560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.
  mbusa will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began september 8, 2020. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020080015.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 143086 [USA]: An engine oil leak can spill on to the road and cause slippery road conditions. additionally, if the engine runs out of oil it can cause an engine stall while driving. either of these scenarios can increase the risk of a crash.
  Mercedes-benz usa, llc. (mbusa) is recalling certain 2018-2019 s560 and maybach s560 vehicles equipped with 4.0l 8-cylinder gasoline-engines. Two engine oil plugs may not withstand high engine loads while driving, possibly resulting in an engine oil leak.
  mbusa will notify owners, and dealers will reinforce the engine oil plugs by adding a retaining plate, free of charge. The recall began august 11, 2020. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020060018.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 142941 [USA]: A detached idler gear can damage the engine, resulting in a stall and increasing the risk of a crash.
  Mercedes-benz usa, llc. (mbusa) is recalling certain 2018-2019 s560, s560 cabriolet, and s560 4matic vehicles equipped with 8-cylinder gasoline engines. The threaded connection between the camshaft idler gear and the crankcase may be improperly tightened, possibly causing the idler gear to detach from the crankcase.
  mbusa will notify owners, and dealers will replace the engine, free of charge. The recall began february 21, 2020. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020020013.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 144473 [USA]: An impaired active brake assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
  Mercedes-benz usa, llc. (mbusa) is recalling certain 2019 c300 cabrio, C300A cabrio 4matic, c300 coupe, c300 coupe 4matic, c300, c300 4matic, c43 amg cabrio 4matic, c43 amg coupe 4matic, c43 amg 4matic, c63 amg cabrio, c63s amg cabrio, c63 amg coupe, c63s amg coupe, c63 amg, c63s amg, cls450, cls450 4matic, cls53 amg 4matic, e300, e300 4matic, e450 cabrio, e450 cabrio 4matic, e450 coupe, e450 coupe 4matic, e450 wagon 4matic, e450 4matic, e53 amg cabrio 4matic, e53 amg coupe 4matic, e53 amg 4matic, e63s amg 4matic, e63s amg wagon 4matic, s450, s450 4matic, s560 cabrio, s560 coupe 4matic, s560, s560 4matic, s560 4matic maybach, s63 amg cabrio 4matic, s63 amg coupe 4matic, s63 amg 4matic, s65 amg cabrio, s65 amg, and amg gt53 coupe 4matic vehicles, and 2020 glc300 coupe 4matic, gle350 4matic, and gle450 4matic vehicles equipped with the driver assistance package. A software error in the radar sensor control unit may impair the functionality of the active brake assist.
  mbusa will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began september 13, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019080008.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 132865 [USA]: If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.
  Mercedes-benz usa, llc. (mercedes) is recalling certain 2018 s450 4matic, s560 4matic coupe, s63 amg 4matic coupe, maybach s560 4matic, s560 4matic, s63 amg and s63 amg 4matic cabrio vehicles. The hands-off-detection system may malfunction, causing the active steering assist system to remain engaged despite the driver's hands not being on the steering wheel for a prolonged period of time.
  mercedes has notified owners, and dealers will update the software of the steering control unit, free of charge. The recall began may 13, 2019. Owners may contact mercedes customer service at 1-800-367-6372. Mbusa's number for this recall is 2019040024.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 130196 [USA]: If the seat belt tensioning does not activate in the event of a crash, it can increase the risk of injury.
  Mercedes-benz usa, llc (mbusa) is recalling certain 2019 c300 4matic cabriolet, c43 amg cabriolet, c300 cabriolet, c300 coupe, c300 4matic coupe, c43 amg coupe, e450 coupe, e53 amg cabriolet, s450, s560, e450 cabriolet, e450 4matic cabriolet, e450 4matic coupe, e53 amg coupe, s450 4matic, s560 4matic, s63 amg and s65 amg vehicles and mercedes-mayback s650 and s560 4 matic vehicles. A correctly fastened seatbelt may be inaccurately detected as being unfastened, preventing the seat belt pre-tensioners from activating in the event of a crash.
  mbusa will notify owners, and dealers will replace the seat belt buckles, free of charge. The recall began march 18, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019020012.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

• Front roof panel detachment investigation # PE21001

  On january 8, 2021, after ongoing review with mercedes benz, the national highway traffic safety administration (nhtsa) office of defects investigation (odi) opened pe21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 mercedes-benz (mercedes) c-class vehicles.The subject front roof panel is a stationary panel composed of polycarbonate and is attached to the vehicle via adhesive at the time of manufacture. The panel is found on subject vehicles equipped with panoramic sunroofs. Over time, the subject panels may exhibit cosmetic degradation leading to replacement of the panel, a procedure which entails: removal of the old panel and adhesive, site preparation, and installation of a replacement panel with new adhesive.The consumer complaints that prompted the opening of pe21-001 all described detachments of front roof panels that had been replaced after the vehicle was put into service.Mercedes internal investigation identified a broader scope of affected vehicles (2014-2020 cla, gla, c, s, glc, and gle class) and found the following potential service procedure- related causes of front roof panel detachments:- improper surface pretreatments such as the use of the wrong primer or cleaner or scoring of the surface; or - use of the incorrect adhesive.These conditions lead to a front roof panel bond that, even if sound at the time of repair, cannot maintain its strength over time and environmental exposure.Mercedes updated its service and parts ordering systems to reinforce the proper use of specified kits and procedures via webinars, shop foreman meetings, and explicit reference to the risks incurred by diverging from the repair procedures. Mercedes is also furnishing parts ordering assistance, and will hold dealerships accountable for improper repairs.Odis analysis of the ten complaints it has received from the public (voqs) and mbusas complaint data submitted in response to the information request letter for pe21-001 identified a total of 57 non-duplicative reports alleging incidents in which the front roof panel detached from the vehicle while in motion. Included within the 57 reports are incidents where consumers state the panel detached "...And flew off into traffic."on march 19, 2021, mercedes notified nhtsa that it would recall subject vehicles with front roof panels known to have been replaced after the original sale of the vehicle. In total, the recall (designated as recall 21v197) covers 15,099 vehicles that were ever registered in the united states. Based on recall 21v197 and the remedy implemented by mercedes, further investigation does not appear to be warranted at this time.Accordingly, this investigation is closed.The odi complaints cited above can be viewed at www.Nhtsa.Gov under the following odi identification numbers: 11376425, 11352686, 11351629, 11349158, 11341541, 11337594, 11324100, 11311591, 11222127, 11404183
  

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Tl* the contact owns a 2019 mercedes-benz s560. The contact stated while driving 70 mph, the seat belt would tighten and the rear of the vehicle would move from side to side. Mercedes-benz of buckhead (2799 piedmont rd ne, atlanta, ga 30305) was made aware of the failure however, the dealer informed the contact that the mechanic was unable duplicate the failure. The manufacturer was made aware of the failure and entered arbitration with the contact. The failure mileage was 9,000.

Tl* the contact owns a 2019 mercedes-benz s560. The contact stated while driving 70 mph, the seat belt would tighten and the rear of the vehicle would move from side to side. Mercedes-benz of buckhead (2799 piedmont rd ne, atlanta, ga 30305) was made aware of the failure however, the dealer informed the contact that the mechanic was unable duplicate the failure. The manufacturer was made aware of the failure and entered arbitration with the contact. The failure mileage was 9,000.

From day one delivery, car technology didn't work. A couple of months, more problems began: odd security warnings - car wouldn't let me put into park, nor neutral, nor reverse. This occurred 3 times, setting still, in 3 rural locations. Instead the shifter operated the central navigation map directions! Two dealers couldn't fix. Investigation into history, the car had undisclosed damage to the steering column shifter. Parts were replaced before being titled to me. Mercedes refused to assist. At my expense i had car towed to the dealer who worked on the column shifter replacement. They determined the car was never set up properly by the dealer, and they also replaced relays for the steering column. Mercedes refused to acknowledge any of this even after the third dealer remedied. The fact they didn't set up security properly, causing potential safety problems unable to shift car transmission and there were no warnings of car not set up on dealer side, is extremely dangerous. They also never disclosed this car for adaquate operation needs to interact with other mercedes cars. I can see additional features relying i this, but a car should never be inaccessible to the owner who had keys in hand, and owner did set up her profile in the car and with her phone. I was told the failures were faulty software, faulty relays, and the original dealer must set up car for proper security. This is not the first time i've experienced a dealer who didn't set up a car correctly. But the first time it never interfered with the car operation. Overall the car spent more time at the shop than in my possession the 7 months i leased it. Mercedes also wouldn't let me put of the lease and i had to pay substantial money to buy out the car. Mercedes i'm convinced thought i was scamming them to get out of the car. I've never been treated with such disrespect over a dangerous matter.

From day one delivery, car technology didn't work. A couple of months, more problems began: odd security warnings - car wouldn't let me put into park, nor neutral, nor reverse. This occurred 3 times, setting still, in 3 rural locations. Instead the shifter operated the central navigation map directions! Two dealers couldn't fix. Investigation into history, the car had undisclosed damage to the steering column shifter. Parts were replaced before being titled to me. Mercedes refused to assist. At my expense i had car towed to the dealer who worked on the column shifter replacement. They determined the car was never set up properly by the dealer, and they also replaced relays for the steering column. Mercedes refused to acknowledge any of this even after the third dealer remedied. The fact they didn't set up security properly, causing potential safety problems unable to shift car transmission and there were no warnings of car not set up on dealer side, is extremely dangerous. They also never disclosed this car for adaquate operation needs to interact with other mercedes cars. I can see additional features relying i this, but a car should never be inaccessible to the owner who had keys in hand, and owner did set up her profile in the car and with her phone. I was told the failures were faulty software, faulty relays, and the original dealer must set up car for proper security. This is not the first time i've experienced a dealer who didn't set up a car correctly. But the first time it never interfered with the car operation. Overall the car spent more time at the shop than in my possession the 7 months i leased it. Mercedes also wouldn't let me put of the lease and i had to pay substantial money to buy out the car. Mercedes i'm convinced thought i was scamming them to get out of the car. I've never been treated with such disrespect over a dangerous matter.

The steering shifter would not change the car into park nor new ram, from drive. Aff'l, the shifter instead began operating the navigation map cursor. The vehicle was stationary each of the 3 times it happened in one day.

The steering shifter would not change the car into park nor new ram, from drive. Aff'l, the shifter instead began operating the navigation map cursor. The vehicle was stationary each of the 3 times it happened in one day.

Common OBD-II Error Codes

• C350E [1] C350E
• C300A [1] C300A
• B129C [1] B129C
• P0234 [1] Engine Turbocharger/Supercharger Overboost Condition