LP-09L02

Service Bulletin Details

Public Details for: LP-09L02

Ford trucks service campaign: see document search button for owner letter. Vehicles have experienced severe steering wheel and front wheel vibrations and oscillations after traveling over a bump or dip in the road. Models 2006 f-250/350 su


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Ford Motor Company
Ford Customer Service Division
P.O. Box 1904
Dearborn. Michigan 48121
33/01
1000000002
I 0001
11111111111111111111111111111111111111111111111111111111111111111
December 2013
Special Field Action 09L02
Accion Especial de Servicio 09L02
2006 F-350 Ford Truck
This notice applies to your vehicle,
As the owner of an F-Super Duty truck, your vehicle satisfaction is very important to us.
It has come to our attention that some owners of F-Super Duty 250/350 4x4 vehicles have experienced severe
steering wheel and front wheel vibrations and oscillations after traveling over a bump or dip in the road. Ford
Motor Company and the National Highway Traffic Safety Administration have been studying this condition,
sometimes known as shimmy.
What is the issue?
Your vehicle may experience shimmy, a severe vibration and oscillation in the steering
wheel that begins after the vehicle travels over a bump or dip in the road and does not
dampen out by itself. The condition may cause the cab of the truck to vibrate
significantly.
Shimmy differs from the more typical, slight oscillation of the steering wheel that may
occur immediately following wheel impacts and disappears on its own. This type of
steering wheel oscillation is a normal characteristic of most trucks, especially a 4x4
vehicle with a solid front axle.
What should
you do?
TO PREVENT SHIMMY:
Maintain Recommended Tire Inflation Pressures
Some Super Duty customers intentionally lower the tire pressures on their truck to
change the ride characteristics. If you do not maintain the tire inflation pressures at the
levels specified by Ford, your truck may experience shimmy. This condition results from
significant tire under-inflation. Please visit the National Highway Traffic Safety
Administration's website (www.safercar.gov) for more information regarding the
importance of maintaining proper tire inflation pressures.
REMINDER: The proper tire inflation pressures are found on the tire label which is
located on the B-pillar or on the rear edge of the driver's door.
fa TIRE AND LOADING INFORMATION
.'1'6 (
SEATING CAPACITY
: TOTAl.
The combined weight 01 occupants
and ca'go should never exceed
•
•
x:
FRONT
x:
x)
REAR
XXX kg or XXX tbs.
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TIRE
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SIZE
COlD TIRf PRESSlJRf
xxx KPA. xx PSI
XX)( KPA. xx PSI
xxx KPA. X)( PSI
xxx KPA.XX PSI
2013 Ford Motor
SEE OWNERS
MANUAL FOR
ADOITIONAL
INFORMATION
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Tire pressure should be checked and set with cold tires before the vehicle is driven. It is
necessary to adjust air pressure in tires periodically. Tire pressure changes with outside
air temperature, and can lose approximately one pound per square inch (psi) of air
pressure per month.
Use Only Proper Replacement Tires
Only install LT (Light Truck) load range E replacement tires that are the same size, type
and speed rating as those originally installed on your vehicle. Under no circumstances
should P-metric (Passenger) tires be installed.
Tires should be replaced prior to the tread depth being under 1/16th of an inch.
Do Not Make Suspension Modifications
Ford does not recommend the installation of after-market lift kits, stabilizer bars, or
replacement parts that are not equivalent to the original factory equipment.
IF YOUR VEHICLE EXPERIENCES SHIMMY:
In the event your vehicle experiences shimmy, you should slowly reduce speed by either
lifting off the accelerator pedal or lightly applying the brakes. The shimmy will cease as
the vehicle speed decreases.
What if you no
longer own this
vehicle?
Can we assist
you further?
If you no longer own this vehicle, and have an address for the current owner, please
forward this letter to the new owner.
You received this notice because our records, which are based primarily on state
registration and title data, indicate that you are the current owner.
If after setting the tire pressures on your truck to the Ford specified levels, you believe
the vehicle needs additional service, please contact your local Ford dealer. If you have
any questions, please contact your dealership's Service Manager for assistance.
RETAIL OWNERS: If you still have concerns, please contact the Ford Customer
Relationship Center at 1-866-436-7332 and one of our representatives will be happy to
assist you. For the hearing impaired call 1-800-232-5952 (TOO). Representatives are
available Monday through Friday: 8:00AM - 5:00PM (Your Local Time).
If you wish to contact us through the Internet, our address is: www.Fordowner.com.
Para asistencia en Espeiio':
Si necesita ayuda a tiene alguna pregunta, par favor I/ame al Centro de Relaci6n can
Clientes aI1-866-436-7332 y presione 2 para Esoeno:
FLEET OWNERS: If you still have concerns, please contact the Fleet Customer
Information Center at 1-800-34-FLEET, Option #3 and one of our representatives will be
happy to assist you. Representatives are available Monday through Friday: 8:00AM5:00PM (Your Local Time).
Or you may contact us through the internet at www.fleetford.com.
As described in your Owner Guide, proper maintenance is the best way to help ensure you continue to get the
safety, fuel economy, performance, dependability, and the long life you expect from your vehicle.
Thank you for your attention to this important matter.
Ford Customer Service Division
osu
© Copyright
2013 Ford Motor Company
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