SB-06-08-47-001L

File in Section:
Bulletin No.:
Service Bulletin
Date:
08 - Body and Accessories
06-08-47-001L
April, 2016
INFORMATION
Subject:
Warranty, SPS, Control Module Diagnostics and Configuration Information,
Programming, Set-Up
Models:
2017 and Prior GM Passenger Cars and Light Duty Trucks
Attention: This Bulletin also applies to any of the above models that may be Export vehicles.
This Bulletin has been revised to add the 2016 and 2017 Model Years and clarify the Warranty
Transaction requirements. Please discard Corporate Bulletin Number 06-08-47-001K.
Module reprogramming labor codes are used to submit
warranty claims for reprogramming (without
replacement) of a control module with new or updated
software and/or calibration files using the TIS Service
Programming System (SPS) application. The following
labor operation descriptors for the reprogramming labor
operations have been revised to specify that they are
only to be used for performing the SPS procedure.
These labor codes are only applicable for control
modules that have valid service software/calibration
files released and are not to be used when replacing a
module. The module replacement labor operations
include the appropriate time for any configuration or
programming procedures that are required. Refer to
“Programming and Setup” instructions found in the
“Control Module References” document in the service
manual for any specific re-programming instructions.
Re-programming instructions may be different then
programming a new control module.
Warranty
Claim Code
Customer
Complaint
All
Important:
• While most modules program quickly, some
modules, and/or or sequential programming
events, may require extended programming time
and may require the use of the EL-49642 SPS
Programming Support Tool to maintain system
voltage even on a well charged vehicle. Please
consult the Control Module References for module
specific programming and set up procedures for
detailed instructions.
• Control module replacement labor codes include
programming and/or set-up time as appropriate.
• When the component is being replaced,
reprogramming labor codes are NOT to be used
along with the module replacement labor code.
• Reprogramming a control module with the same
calibration is not considered a valid repair.
• When a bulletin is published with a special
bulletin-only labor code, the diagnosis time is not
included unless there are specific diagnostic steps
called out in the bulletin.
• The reprogramming labor codes may not be
applicable to all vehicles. For the comprehensive
list of applicable reprogramming labor codes
please refer to the appropriate Labor Time Guide
for usage and times.
Description
Op #
Campaign or Bulletin
If a labor op was included in the bulletin, please use the listed op
number.
As Listed
10, 11 or 12xxx
Engine Related
Powertrain Control Module – Engine Reprogramming with SPS
2810095
10, 11 or 12xxx
Engine Related
Engine Control Module Reprogramming with SPS
2810075
10, 11 or 12xxx
Engine Related
Driver Motor Generator Power Inverter Module Programming
with SPS
2810295
10, 11 or 12xxx
Engine Related
Driver Motor Generator Battery Control Module Programming
with SPS
2810315
Copyright 2016 General Motors LLC. All Rights Reserved.
Page 2
Warranty
Claim Code
April, 2016
Customer
Complaint
Bulletin No.: 06-08-47-001L
Description
Op #
2810115
10, 11 or 12xxx
Transmission Related
Powertrain Control Module – Transmission Reprogramming
with SPS
18xxx
All
Transmission Control Module – Transmission Reprogramming
with SPS
2810175
18xxx
All
Control Solenoid Valve and Transmission Control Module
Assembly Reprogramming with SPS
2810155
1Axxx
All
Transfer Case Module Reprogramming with SPS
2810135
28xxx
All
Electronic Brake and/or Traction Control Module Reprogramming
with SPS
2810035
40, 41 or 43xxx
All
Body Control Module Reprogramming with SPS
2810215
40, 41 or 43xxx
All
Door Lock and Side Window Switch Reprogramming with SPS
2810235
40, 41 or 43xxx
All
Serial Data Gateway Module Programming with SPS
2810275
60 or 65xxx
All
Instrument Panel Cluster Reprogramming with SPS
2810195
97xxx
All
Communication Interface Module Reprogramming with SPS
2810415
99xxx
All
HVAC Control Head Module Reprogramming with SPS
2810015
80xxx
All
Radio – Reprogram with SPS
2810335
B0xxx
All
Remote Control Door Lock Receiver Reprogramming with SPS
2810355
13xxx
All
Fuel Pump Control Module Reprogramming with SPS
2810085
38xxx
All
Electronic Suspension Control Module Reprogramming with SPS
2810145
2Bxxx
All
Electronic Parking Brake Control Module Reprogramming
with SPS
2810205
CA or CCxxx
All
Battery Charger Reprogramming with SPS
2810285
BBxxx
All
Parking Assist Control Module Reprogramming with SPS
2810375
6Cxxx
All
Active Safety Control Module Reprogramming with SPS
2810435
AD or 11xxx
All
Folding Top Control Module Reprogramming with SPS
2810455
72xxx
All
Headlamp Control Module Reprogramming with SPS
2810475
62xxx
All
Head-Up Display Reprogramming with SPS
2810495
58xxx
All
Inflatable Restraint Sensing and Diagnostic Module
Reprogramming with SPS
2810525
AFxxx
All
Keyless Entry Control Module Reprogramming with SPS
2810545
FDxxx
All
Multi-Axis Acceleration Sensor Module Reprogramming with SPS
2810565
8Exxx
All
Multimedia Player Interface Module Reprogramming with SPS
2810585
31xxx
All
Power Steering Control Module Reprogramming with SPS
2810625
D2xxx
All
Radar Sensor Module - Long Range Reprogramming with SPS
2810645
D3, D6 or
D7xxx
All
1Axxx
All
A0, A9 or
D0xxx
All
AAxxx
All
Rear Seat Heater Control Module Reprogramming with SPS
2810745
B9 or 5Bxxx
All
Side Object Sensor Reprogramming with SPS
2810765
C2xxx
All
Steering Column Lock Control Module Reprogramming with SPS
2810775
2Dxxx
All
Trailer Lamp Control Module Reprogramming with SPS
2810795
86xxx
All
Media Disc Player Reprogramming with SPS
2810815
BCxxx
All
Front View Camera Reprogramming with SPS
2810835
81xxx
All
Radio Speaker Amplifier Reprogramming with SPS
2810855
A8 or D0xxx
All
Driver or Passenger Seat Adjuster Memory Module
Reprogramming with SPS
2810875
Radar Sensor Module - Short Range Reprogramming with SPS
Rear Differential Clutch Control Module Reprogramming
with SPS
Front Seat Heater Control Module Reprogramming with SPS
2810655
2810695
2810715
Bulletin No.: 06-08-47-001L
April, 2016
Page 3
Warranty
Claim Code
Customer
Complaint
Description
Op #
A4xxx
All
Accessory and Liftgate Control Module Reprogramming with SPS
2810905
CCxxx
All
Accessory DC Power Control Module Reprogramming with SPS
2810925
CA or CDxxx
All
Battery Energy Control Module Reprogramming with SPS
2810945
9Dxxx
All
Coolant Heater Control Module Reprogramming with SPS
2810965
9Cxxx
All
Air Conditioning Compressor Control Module Reprogramming
with SPS
2810985
8Fxxx
All
Human Machine Interface Control Module Reprogramming
with SPS
2810345
CBxxx
All
Hybrid Powertrain Control Module 2 Reprogramming with SPS
2810265
FCxxx or
FDxxx
All
Occasionally a code generated after an SPS programming
sequence or other SPS procedure
See LTG or
associated
Technical Bulletin
FExxx
All
Vehicle Theft Deterrent procedure
See LTG or
associated
Technical Bulletin
Sxxxx or Txxx
or Uxxx ..
Zxxxx
All
Special SPS Sequential Reprogramming event that generates a
Warranty Claim Code
See LTG or
associated
Technical Bulletin
Warranty Transaction Information
When submitting a warranty transaction for any of the
above reprogramming labor codes, the Warranty Claim
Code from the “Programming Complete” screen that is
displayed when the SPS procedure is complete is
required to be entered in the technician Correction
Comments field.
Some control modules will require programming to be
completed by using a USB memory stick with uploaded
files from the TIS2 Web application. The programming
to the USB memory stick will generate a Warranty
Claim Code.
There are also some control modules which may
require additional Setup and or Configuration
procedures to be completed after the reprogramming
event. Each of these events will generate a Warranty
Claim Code.
When more than one Warranty Claim Code is
generated for a control module programming event it is
required to include all codes in the technician
Correction Comments field of the warranty transaction.
The Warranty Claim Code is only available when using
the TIS-2-Web application. The CD or stand-alone
version of TIS does not support the Warranty
Claim Code.
1755854
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April, 2016
Bulletin No.: 06-08-47-001L
2396077
Warranty Claim Code retrieval
If the need arises to find out what the specific SPS
Warranty Claim Code was on a prior programming
event, use the following steps to retrieve the code:
1. Open up TIS on the computer used to program the
vehicle.
2. Select and start “Service Programming
System (SPS).”
3. Select “Settings.”
4. Select “Warranty Claim Code” tab.
Clear All Diagnostic Trouble Code
Procedures
An enhancement to the SPS system will enable the
technician to clear any DTCs present from all of the
ECUs on the vehicle. There is text added to the setup
screen reminding that this feature will be available.
Since this function clears any DTCs that are present
from all controllers on the vehicle, the technician may
want to check for and record DTCs before proceeding
with the SPS event.
Bulletin No.: 06-08-47-001L
April, 2016
Page 5
2018377
After programming is complete, the option to clear all
DTCs will be presented. The technician should
remember that when used, the clear all DTCs
command will clear ECM DTCs, meaning that IM flags
will be reset.
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April, 2016
Bulletin No.: 06-08-47-001L
2018376
Other Electrical Labor Only Procedures
There are other electrical procedures that are not
associated with a module part replacement and are
also not considered reprogramming. The following table
provides examples of these procedures and the
appropriate handling from a warranty perspective.
Procedure
Description
Warranty Policy
Set-Up
A procedure that configures a Control
Module to vehicle-specific content,
operating location, etc. This is also
known as “bit flipping” or “option
configuration”. This is done one time as
part of a Control Module replacement
procedure.
Labor times are included in the Control
Module replacement procedure.
Additional time for setup or
reprogramming is not applicable.
XM Activation
A procedure that communicates the new
radio ID after replacement of Digital
Radio Receiver (DRR) to XM to ensure
continuation of XM radio service.
Labor times for XM activation are
included in the replacement procedures.
Additional time is not applicable.
Learn
A procedure that stores operating
ranges, component identifiers, etc. of
components or systems. This is also
known as “initializing”. This is done one
time as part of a component or control
module replacement or in some
instances after a battery disconnect.
Labor times for component or control
module replacement and battery
disconnect are included in the
procedures. Additional time is not
applicable.
Programming
A procedure for loading the operational
software or calibration files of a newly
installed control module performed using
the Service Programming System (SPS)
application.
Labor times for module programming are
included in replacement procedures.
Additional programming time is not
applicable.
Bulletin No.: 06-08-47-001L
April, 2016
Page 7
Procedure
Description
Warranty Policy
Reprogramming
A procedure to update a module with
new software or calibration files. This is a
labor-only procedure performed using
the Service Programming System (SPS)
application.
SPS reprogramming labor codes are
specifically released as required for the
modules and vehicles that have service
software/calibration files released in
TIS2000. Diagnostic time is applicable if
listed in the Labor Time Guide.
USB Programming
A procedure to update a module with
new software or calibration files using
vehicle USB port. This is a labor-only
procedure performed using the Service
Programming System (SPS) application.
SPS reprogramming labor codes are
specifically released as required for the
modules and vehicles that have service
software/calibration files released in
TIS2000. Diagnostic time is applicable if
listed in the Labor Time Guide.
Sequential Programming
A procedure to update more than one
module with new software or calibration
files in a predefined order or sequence.
The sequence is critical to the outcome
of the event and is done automatically by
the SPS application.
A unique Warranty Claim Code
generated by SPS must be submitted.
Non-SPS Programming/Setup
Operations
Some procedures may not produce a
warranty claim code when software is
downloaded using the Tech 2®.
Labor times for module programming are
included in replacement procedures. For
a specific repair appropriate labor codes
and labor times will be included in the
Technical Bulletin or may be allowed
using an 4069929.
Tech 2® Recalibration
A procedure for loading updated
calibration files to a control module using
the Tech 2®.
Labor times for module programming are
included in replacement procedures.
Additional programming time is not
applicable.
CD Software Update
Some entertainment systems may
require a software update that is
performed through a special data CD
release. This type of software update is
infrequent and is communicated via a
Technical Bulletin.
Appropriate labor codes and labor times
will be included in the Technical Bulletin.
Personalization
Setting a system configuration that is a
customer preference and described in
the vehicle owner manual. Examples
include door locking preferences,
memory seat, radio presets, compass
calibration, etc.
Customer vehicle Personalization is not
considered a warranty repair.
Vehicle Maintenance
Procedures that are performed as part of
vehicle maintenance procedures such as
Oil Life Reset and Tire Pressure Monitor
relearn after tire rotation.
Vehicle maintenance procedures are not
considered warranty repairs.
Accessory Configuration
Some GM Accessory installations
require SPS reprogramming or set-up
procedures.
Procedures associated with the
installation of an Accessory are not
covered as warranty repairs.
Diagnostics
As part of service diagnostic procedures,
technicians may re-set Diagnostic
Trouble Codes (DTCs) or pull fuses or
disconnect connectors to reset software
in control modules.
Diagnostics are covered as an add
condition in the labor code that is used to
repair the vehicle.
Customer Concern Not
Duplicated (CCND)
When a customer complaint cannot be
verified by the service technician after
duplicating the conditions described by
the customer. This may include checking
for DTCs and performing system or
circuit verification procedures.
The appropriate CCND labor code
should be used. Comments describing
the customer concern should be included
with all instances of a CCND labor code
submission. These labor codes may not
be used in conjunction with another labor
code for the same customer concern.
Page 8
April, 2016
Customer Concern Not Duplicated
(CCND) Labor Codes
For more information regarding CCND Labor Codes,
refer to the latest version of Corporate Bulletin Number
06-00-89-026.
Electrical and Powertrain Controls
Labor-Only Labor Codes
Two labor codes are to be used to claim for Labor only
when addressing Electrical and Powertrain Controls
issues. The labor codes are:
4069929 (0.2 hr) — Electrical Controls — Labor Only
— (Comment Required – Describing Corrective Action)
4069939 (0.2 hr) — Powertrain Controls — Labor Only
— (Comment Required – Describing Corrective Action)
These labor codes should be used only in instances
where a repair procedure is performed to a module that
does not require that part to be replaced or any other
physical repair. They should NOT be used for setting a
system configuration that is a customer preference and
described in the vehicle Owner Manual. Examples
include door locking preferences, memory seat, radio
presets, compass calibrations, etc.
Example: A customer brings their vehicle in for a
complaint of the CD player not functioning in the radio.
The technician duplicates the complaint and while
diagnosing customer complaint the radio connector,
which contains the battery power feed, is disconnected
and then reconnected 30 seconds later. After the
connector is reconnected the CD player starts to
operate correctly. No other repairs performed.
Bulletin No.: 06-08-47-001L
A warranty claim should be filed using labor code
4069929 and an appropriate comment must be
included, i.e. “disconnected radio connector for
30 seconds, then reconnected.” The comment must be
entered in the Correction Description or Comment field
of the warranty claim.
As in the above example, 4069929 and 4069939
should be used anytime any module has encountered a
software “anomaly” in which the corrective action is to
“reset” the module by disconnecting power to the
module.
Also, 4069929 and 4069939 should be used in
instances when it is discovered that previous repairs
made at a different dealer, have included a replacement
of a particular module and the set-up of that module
was not completed.
Example: A customer brings in their vehicle for the
complaint of the remote start not functioning. The BCM
was recently replaced at a different dealership. The
technician duplicates the complaint and determines
that the BCM was not properly configured. The
technician enables remote start and corrects the
customer's concern.
When submitting 4069929 or 4069939, a full detail
comment describing the corrective action that was
performed, is required in the Correction Description or
Comment portion of the claim. Claims that do not
include an appropriate comment will be subject to audit
and subsequent debit.
These labor codes may NOT be used in conjunction
with another labor code for the same customer
concern.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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