TSB-SC141R1

GROUP
MODEL
Service Campaign
Multiple Models
(see below)
DATE
December 2016
NUMBER
SC141 (Rev 1, 02/28/2017)
VOLUNTARY SERVICE CAMPAIGN
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
 NOTICE
This bulletin has been revised to include additional information. New/revised
sections of this bulletin are indicated by a black bar in the margin area.
To improve customer satisfaction, Kia is launching this service campaign to apply additional
anti-corrosion material to the underbody components of certain 2011-2014MY Sorento, 20112014MY Optima and Optima Hybrid, 2011-2014MY Sportage, and 2010-2013MY Forte and
Forte Koup vehicles originally sold or currently registered in one of the 28 states where heavy
amounts of road salt are used. The 28 states where heavy amounts of road salt are used are:
AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA,
RI, SD, UT, VT, WI and WV. Kia believes that such additional protection can be helpful,
especially in very high mileage situations. Please remind all customers of the instructions in
their Owner’s Manual, as shown below, to regularly have the underbody of their vehicles
washed when road salt is being used in their area.
“Underbody maintenance”
“Corrosive materials used for ice and snow removal and dust control may collect on the
underbody. If these materials are not removed, accelerated rusting can occur on underbody
parts such as the fuel lines, frame, floor pan and exhaust system, even though they have been
treated with rust protection. Thoroughly flush the vehicle underbody and wheel openings with
lukewarm or cold water once a month, after off-road driving and at the end of each winter. Pay
special attention to these areas because it is difficult to see all the mud and dirt. It will do more
harm than good to wet down the road grime without removing it. The lower edges of doors,
rocker panels, and frame members have drain holes that should not be allowed to clog with
dirt; trapped water in these areas can cause rusting.”
 NOTICE
Dealers that may not be able to have these repairs performed in a properly ventilated
area have the option to sublet (with certain restrictions). Refer to Appendix 1 and 1A
on pages 19 and 20 of this bulletin.
File Under: 
Circulate To:
X General Manager

X Service Advisors

X Technicians

X Service Manager

X Parts Manager

X Body Shop Manager  Fleet Repair

Page 2 of 22
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
 NOTICE
To assure complete customer satisfaction, always remember to refer to WebDCS
Warranty Coverage (validation) Inquiry Screen (Service → Warranty Coverage →
Warranty Coverage Inquiry) for a list of any additional campaigns that may need to be
performed on the vehicle before returning it to the customer.
 NOTICE
IMPORTANT For Dealers and Customers Not Immediately affected By This Campaign.
This campaign is primarily being conducted regarding owners whose vehicles in the
affected VIN range are owned and maintained in states where significant amounts of
road salt are applied. However, the objective of this campaign is to improve
customer satisfaction by applying additional anti-corrosion protection, regardless of
their current location. As a result, additional customer vehicles not currently listed
may need to be inspected and/or repaired as a result of this campaign. Possible
situations and dealer responses include:
(1) A customer who has not received an Owner Notification under this campaign and
now resides in a salt belt state. Advise KMA and promptly conduct the campaign
repair.
(2) During normal maintenance or repairs for a vehicle located outside of the salt belt
states, the dealer identifies that a vehicle has corrosion damage which appears to
warrant a campaign repair. Contact the District Parts and Service Manager for
approval before conducting the campaign repair.
(3) A customer currently living outside a salt belt state alleges a potential corrosion
condition or simply requests a repair or an inspection. Promptly conduct an
inspection at no charge to the customer. If the dealer identifies that the vehicle
has corrosion damage which appears to warrant a campaign repair, contact the
District Parts and Service Manager for approval before conducting the campaign
repair.
TSB: SC141 (Rev 1) Multiple Models December 2016
Page 3 of 22
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
SUBJECT:
 NOTICE
The procedure illustrated below is broken down into Preparation, Cleaning, Cavity
Wax Application and Undercoat Application for the Sub Frame/Front Lower Arm (A),
Fuel/Brake Line Protector (B), Rear Member Arm/Rear Lower Arms (C), Rear Upper
Arms (D), Assist Arms (E), Trailing Arms (F) sections of each applicable vehicle.
Images shown in the procedure are for reference only purposes and will vary by
model.
Sportage (SL) Underbody
B
C
A
F
E
D
C
Forte/Forte Koup (TD) Underbody
B
C
A
TSB: SC141 (Rev 1) Multiple Models December 2016
Page 4 of 22
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
Optima (QF/TF/TFH) Underbody
A
B
D
C
Sorento (XMa) Underbody
A
B
F
D
C
WARNING
Do not eat, drink or smoke while using this product. Keep away from heat, sparks,
open flames, hot surfaces and other ignition sources. Avoid breathing mist, vapors,
spray. Wash thoroughly after handling. Wear protective gloves, protective clothing,
eye protection, face protection.
Use with adequate ventilation. Respiratory: Level of exposure needs to be determined.
If required, use a particulate filter, a NIOSH-approved air purifying respirator with
organic vapor cartridge or a supplied air respirator. Filters should be replaced when
breathing becomes labored. Cartridges should be replaced when odors pass through.
Refer to MSD sheets (Links: Cavity Wax, Undercoating) for additional information and
important warnings. All warnings provided by the MSD sheet are hereby incorporated
by reference.
TSB: SC141 (Rev 1) Multiple Models December 2016
Page 5 of 22
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
SUBJECT:
Preparation:
If vehicle undercarriage has significant road salt residue, an undercarriage carwash is
recommended. Prior to washing the undercarriage, document the vehicle’s undercarriage
condition by taking two (2) photos and submitting them with the warranty claim on form
WRTY146 as specified in Warranty Bulletin 2016-20. After an undercarriage wash, allow
vehicle to dry or use compressed air. These procedures should ONLY be performed in
temperatures above 32°F (0°C). Ensure that all surfaces are completely dry and free of
moisture before applying cavity wax or undercoating.
Cleaning Procedure
1. On vehicles equipped with a splash
shield, remove the splash shield prior to
starting the procedure.
2.
Remove any rust scales or contaminants
from the following components by
hammering with a small hammer, and
removing any surface rust with a wire
brush:

Sub Frame/Front Lower Arms A

Fuel/Brake Line Protector* B

Rear Member Arm/Rear
Lower Arms C

Rear Upper Arms D

Assist Arms E

Trailing Arms F
A
A
*Use wire brush only on the Fuel/Brake
Line Protector B , do not strike with
hammer.
TSB: SC141 (Rev 1) Multiple Models December 2016
Page 6 of 22
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
 NOTICE
C
Images are for demonstration
purposes only and may not
exactly match the vehicle you
are inspecting.
 NOTICE
It is not necessary to strike
components
with
sufficient
force as to cause dimpling or
damage.
C
D
D
TSB: SC141 (Rev 1) Multiple Models December 2016
Page 7 of 22
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
F
CAUTION
Use caution not to strike the
fuel/brake lines or protector,
parking brake cable, brake lines,
or wiring harnesses during this
step.
3.
After hammering and wire brushing is
complete, you will need to use a blow
gun to introduce compressed air into the
service holes of chassis components to
remove any additional rust scales or
contaminants.
A
A
TSB: SC141 (Rev 1) Multiple Models December 2016
Page 8 of 22
SUBJECT:
4.
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
Make sure that when using compressed
air to remove rust scale and
contaminants, to rotate the air nozzle
inside the service holes to completely
remove debris that may be lodged in
cavities.
C
C
D
5.
Be sure to remove debris that may be
collected between the Fuel/Brake Lines
and the body with compressed air. B
TSB: SC141 (Rev 1) Multiple Models December 2016
B
Page 9 of 22
SUBJECT:
6.
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
Make
Certain
that
all
surface
contaminants
are
removed
with
compressed air from the trailing arms
and assist arms.
E
F
Cavity Wax Application
WARNING
Do not eat, drink or smoke while using this product. Keep away from heat, sparks,
open flames, hot surfaces and other ignition sources. Avoid breathing mist, vapors,
spray. Wash thoroughly after handling. Wear protective gloves, protective clothing,
eye protection, face protection.
Use with adequate ventilation. Respiratory: Level of exposure needs to be determined.
If required, use a particulate filter, a NIOSH-approved air purifying respirator with
organic vapor cartridge or a supplied air respirator. Filters should be replaced when
breathing becomes labored. Cartridges should be replaced when odors pass through.
Refer to MSD sheet (Links: Cavity Wax, Undercoating) for additional information and
important warnings. All warnings provided by the MSD sheet are hereby incorporated
by reference.
 NOTICE
To prevent excessive vaporization of the cavity wax, use an inline air pressure
regulator and adjust the pressure to the wax gun to 70-90 PSI max. (Labels on older
cavity wax bottles may still call for 90-120 PSI; disregard and adjust pressure to 70-90
PSI max).
TSB: SC141 (Rev 1) Multiple Models December 2016
Page 10 of 22
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
 NOTICE

This procedure should ONLY be performed in temperatures above 32°F (0°C).
Ensure that all surfaces are completely dry and free of moisture before applying
cavity wax or undercoating.

Using expired product may result in a poor spray pattern and/or insufficient cavity
wax application. Discard any such product (following all applicable
local/state/federal regulations). An expiration date has been added to the cavity
wax so that any expired wax can be easily identified and discarded. The
undercoating has a manufacturing date code printed on the bottom of the can.
Undercoating should be discarded two years after the manufacturing date. In case
of questions, please contact the Kia Chemical Program through
https://www.kdealer.com.
1.
Using Quick Disconnect fittings suitable
for the dealer’s air supply system, install
the in-line pressure regulator to a
conveniently located wall air outlet and
adjust the pressure to 70-90 PSI.
Connect the air hose to the regulator,
and connect the other end of the hose to
the Kia Injection Gun (06700 10100),
used to apply the cavity wax.
2.
The injection gun nozzle should be
inserted into the service holes in the
specified components, and rotated so
that there is even coating inside.
A
(For Optima Hybrid, front and rear
aluminum control arms are excluded)
Click here to see tutorial on wax
application.
A
TSB: SC141 (Rev 1) Multiple Models December 2016
Page 11 of 22
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
 NOTICE
Images are for demonstration
purposes only and may not
exactly match the vehicle you
are inspecting.
 NOTICE
C
C
Avoid removing the nozzle from
service holes during application
to prevent cavity wax from
contaminating
surrounding
areas.
 NOTICE
D
Be certain during application
that all interior surfaces of
affected components are coated
completely.
D
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Page 12 of 22
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
3.
After applying cavity wax to components,
use the borescope (1K545 4D200QQK)
to check for proper wax coating through
the component service holes.
4.
Power up and calibrate the display
orientation direction by gripping the
probe and turning as required. (Apply
and align the 90 degree angle adapter,
as needed, for picture quality.)
1
TSB: SC141 (Rev 1) Multiple Models December 2016
Page 13 of 22
SUBJECT:
5.
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
Once the camera and display are
properly oriented, bend the probe just
behind the camera to help maintain
orientation during inspection.
 NOTICE
If it is difficult to view the inside
of the arm with the camera due
to flexibility of the scope wand,
use the 90 degree lens
attachment.
6.
Insert the camera into hole as shown.
 NOTICE
Always ensure the camera lens
and 90 degree adaptor are
cleaned with a fresh paper towel
and rubbing alcohol prior to
inspection and image capturing.
Poor image quality submissions
7.
Rotate the camera in order to check all
angles for proper wax application inside
the inspected components, and to obtain
your images that will be used for
warranty claim submission.
TSB: SC141 (Rev 1) Multiple Models December 2016
Page 14 of 22
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
 NOTICE
Before Wax Application
Images of wax application must be
submitted per Warranty Bulletin 201620. Claim approval will be delayed if
images are not submitted.
Images to be submitted are as follows:
 Inside Front Lower Control Arm, LH
(excluding Optima Hybrid)

Inside Front Cross Member

Inside Rear Lower Control Arm, LH
(excluding Optima Hybrid)

Inside Rear Cross Member (Unless
Cross Member is open, in which case
an exterior picture will suffice)

Refer to Appendix 2 for WRTY146
form
Suggestion: Appendix 3 shows one
(optional) method of transferring photos
for claim processing. Select the best
method depending on equipment and
availability at your dealership.
Undercoat Application
1. Using undercoating spray, be sure to
completely coat the Sub Frame/Front
Lower Arm (A), Fuel/Brake Line
Protector (B), Rear Member Arm/Rear
Lower Arms (C), Rear Upper Arms (D),
Assist Arms (E), and Trailing Arms (F).
(Front and rear aluminum control arms
on Optima Hybrid are excluded.)
TSB: SC141 (Rev 1) Multiple Models December 2016
After Wax Application
Page 15 of 22
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
WARNING
Do not eat, drink or smoke while using
this product. Keep away from heat,
sparks, open flames, hot surfaces and
other ignition sources. Avoid breathing
mist, vapors, spray. Wash thoroughly
after handling. Wear protective gloves,
protective clothing, eye protection, face
protection.
Use
with
adequate
ventilation.
Respiratory: Level of exposure needs to
be determined. If required, use a
particulate filter, a NIOSH-approved air
purifying respirator with organic vapor
cartridge or a supplied air respirator.
Filters should be replaced when
breathing becomes labored. Cartridges
should be replaced when odors pass
through. Refer to MSD sheet (Links:
Cavity Wax, Undercoating) for additional
information and important warnings. All
warnings provided by the MSD sheet are
hereby incorporated by reference.
2.
Make sure to spray undercoat inside the
Fuel/Brake Line Protector as well as on
the outside portion.
TSB: SC141 (Rev 1) Multiple Models December 2016
Page 16 of 22
SUBJECT:
3.
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
Be sure to completely coat the four (4)
brake hose anchor clips on both sides,
front and rear of the vehicle.
 NOTICE
Take special care to not spray
undercoating onto the brake
calipers or friction surfaces
during this application.
 NOTICE
Images of undercoating must be submitted per Warranty Bulletin 2016-20.
Claim approval will be delayed if images are not submitted. Images to be
submitted are as follows:
*Outside/Exterior of Front Lower Control Arm (excluding aluminum control
arms on Optima Hybrid) and Sub Frame after undercoating application.
One combined photo showing both Control Arms and Sub Frame
(excluding aluminum control arms on Optima Hybrid) clearly and
completely will suffice.
4.

Refer to Appendix 2 for WRTY146 form.

Suggestion: Appendix 3 shows one (optional) method of transferring
photos for claim processing. Select the best method depending on
equipment and availability at your dealership.
If previously removed, reinstall the
splash shield to complete the procedure.
 NOTICE
Allow cavity wax and underbody
coating to cure for a least 1
hour prior to vehicle being
driven, especially during rain or
snow conditions.
TSB: SC141 (Rev 1) Multiple Models December 2016
Page 17 of 22
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
REQUIRED TOOLS:
Part Name
Part No.
Qty.
Kia SC141
Wax Injection Gun
06700 10100
1
Kia SC141 Wax
Application Hose
06700 10110
1
Borescope Kit
1K545
4D200QQK
1
Borescope Reflector
06700 10120
1
Air Pressure
Regulator
IRCR37121600
1
Respirator
(Organic / N95 Particulate)
SSC366150
1
Cartridge for
Respirator (6pk)
SSC100100
1
Filter for
Respirator (12pk)
SSC106000
1
(Included with Borescope Kit)
Figure
Comments
Previously shipped to
Dealers.
For replacements,
contact Snap-On
Business Solutions
at (888) 542-1011
For replacements,
contact Snap-On
Business Solutions
at (888) 542-1011
Initial supply is autoshipped to Dealers.
For replacements,
contact Snap-On
Business Solutions
at (888) 542-1011
REQUIRED PARTS:
Part Name
Cavity Wax
Undercoating
Part No.
UM090 CH041*
UM010 CH044*
Qty.
Figure
Comments
1
Limit one (1)
can per vehicle
(Order through
Kia Chemicals)
3
Limit three (3)
cans per vehicle
(Order through
Kia Chemicals)
*MSDS available at links: Cavity Wax, Undercoating
TSB: SC141 (Rev 1) Multiple Models December 2016
Page 18 of 22
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
AFFECTED VEHICLE PRODUCTION RANGE:
Model
Production Date Range
Sportage (SL)
2011~2014MY
Optima (TF)
2011~2014MY
Optima (TFE)
2011~2014MY
Optima (QF)
2012~2014MY
Forte / Forte Koup (TD)
2010~2013MY
Sorento (XM)
2011~2014MY
WARRANTY INFORMATION:
N CODE: N99 C CODE: C99
Claim
Type
Model
Causal
P/N
Sportage
(SL)
Optima
(TF)
Optima
(TFE)
Labor
Op Code
Op
Time
54530
3S000
160131R0
0.9
54500
2T010
160132R0
0.9
160133R0
0.9
160A41R0
0.9
Qty.
54500
4R000
R
0
Repair
Description
(SC141)
Vehicle Underbody
Wax & Undercoat
Application
(Photo attachment
‘XX: Others’
Required)
Optima
(QF)
54500
3S200
Forte /
Forte Koup
(TD)
54500
1M100
160134R0
0.9
Sorento
(XM)
54530
2B000
160A42R0
0.9
Replacement
P/N
Qty.
UM090 CH041
1
UM010 CH044
3
UM090 CH041
1
UM010 CH044
3
UM090 CH041
1
UM010 CH044
3
UM090 CH041
1
UM010 CH044
3
UM090 CH041
1
UM010 CH044
3
UM090 CH041
1
UM010 CH044
3
NOTE: Use sublet code X1 for reimbursement of undercarriage wash ($30.00 maximum, submission of 2
photos required).
 NOTICE
All sublet submissions for SC141 MUST be accompanied by 2 images taken prior to
the undercarriage wash as outlined in Warranty Bulletin 2016-20. All dealers
submitting this claim must also use the SC141 3rd Party Sublet Compliance Form
(Appendix 1A) when submitting for reimbursement.
All photo submissions for Warranty must be made via document WRTY146. The
document can be found by visiting KDealer → Fixed Ops → Warranty → Warranty
Forms.
 NOTICE
To assure complete customer satisfaction, always remember to refer to WebDCS
Warranty Coverage (validation) Inquiry Screen (Service → Warranty Coverage →
Warranty Coverage Inquiry) for a list of any additional campaigns that may need to be
performed on the vehicle before returning it to the customer.
TSB: SC141 (Rev 1) Multiple Models December 2016
Page 19 of 22
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
Appendix 1
Dealer/Sublet Option for Wax Application
1. Dealerships should perform this repair on all customer vehicles in a properly equipped
shop (properly ventilated and with the proper safety equipment on hand).
2. If proper ventilation is not possible or practical, limit the number of SC141 jobs
scheduled simultaneously or on the same day, to reduce excessive and/or prolonged
odor/vapor concerns.
3. If your dealership is not properly equipped to perform this campaign (properly ventilated
or do not have the proper safety equipment), dealers may sublet work to a 3 rd party
(qualified collision/body repair shop) that meets the requirements and is equipped to
perform this campaign.
Guidelines for Subletting to a 3rd Party

Dealers are NOT to refer a customer to the 3rd party location for work. Customers
should check in their vehicle and collect it at the Kia dealer’s service facility. It is the
dealership’s responsibility to ensure that Kia dealer personnel deliver and pick up the
vehicle to/from the 3rd party facility.

Dealerships are to provide the 3rd party the appropriate Kia document (TSB) and Kia
approved materials to complete the campaign (wax gun, pressure regulator if required,
wax, undercoating, video camera) and must ensure the 3rd party fully understands the
TSB procedure.

Dealerships must perform a multipoint inspection and work quality inspection once the
vehicle returns from the 3rd party, and complete the 3rd Party Sublet Compliance form
(Appendix 1A).

The dealership will be reimbursed at the same level as if the job was completed
internally. The claim submission in Web DCS will be the same as if the work was
performed at the dealership. Refer to SPPM section 10.6 for full sublet reimbursement
details.

Dealerships MUST keep a record of work performed. Please ensure the sublet invoice
is retained with the RO records and that the document is in compliance with SPPM
section 10.6.
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Page 20 of 22
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
Appendix 1A
SC141 3rd Party Sublet and Compliance Form
KMA requires that if you use a 3rd party to complete SC141, a repair verification is done upon
repair completion and results are recorded on this form to ensure that the objectives are met
by the 3rd party. This form is to be signed by the Kia dealer Service Manager and should be
attached to the work order.
Dealer Number
Dealer Name
Service Manager
Name (Print)
Service Manager
Signature
Repair Order #
SC141 Sublet Conditions
1. Name of sublet facility:
2. Dropped off at facility by:
3. Picked up at facility by:
Yes
No
Comment
Yes
No
Comment
Yes
No
Comment
4. Quality of work inspected?
5. Quality of work inspected by:
6. Multipoint Inspection completed?
7. KMA specified chemicals used?
 NOTICE
All warranty submissions for SC141 MUST be accompanied by images as outlined in
Warranty Bulletin 2016-20. All dealers submitting this claim must use Appendix 1
form submitting for reimbursement.
 NOTICE
All photo submissions for warranty submission must be made via document
WRTY146. The document can be found by visiting KDealer → Fixed Ops → Warranty
→ Warranty Forms.
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Page 21 of 22
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
Appendix 2
Link to form: WRTY146 Cavity Wax
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Page 22 of 22
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
Appendix 3
Capturing and Emailing KDS Images
The images from the scope can be easily transferred to (for example) the KDS tablet and then
emailed to the appropriate recipient or department.
1.
2.
3.
4.
Open “My Files” on the KDS tablet.
Turn on the scope.
Attach the USB Mini connector to the scope.
Connect the tablet to the scope’s USB cable using the OTG cable displayed in the
image below.
5. After the connection is made, the scope will display on the left side of the KDS screen
and its contents will display on the right, as shown below.
6. Select, press and hold an image. A check mark (A) will display.
7. Touch any of the other images to be emailed and then select the “Share” button (B).
B
C
A
8. Select a “Share via” option (C) to send the image(s) to a preferred destination.
TSB: SC141 (Rev 1) Multiple Models December 2016