TSB-SC141

GROUP
MODEL
Service Campaign
Multiple Models
(see below)
DATE
December 2016
NUMBER
SC141
VOLUNTARY SERVICE CAMPAIGN
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
To improve customer satisfaction, Kia is launching this service campaign to apply additional
anti-corrosion material to the underbody components of certain 2011-2014MY Sorento, 20112014MY Optima and Optima Hybrid, 2011-2014MY Sportage, and 2010-2013MY Forte and
Forte Koup vehicles originally sold or currently registered in one of the 28 states where heavy
amounts of road salt are used. The 28 states where heavy amounts of road salt are used are:
AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA,
RI, SD, UT, VT, WI and WV. Kia believes that such additional protection can be helpful,
especially in very high mileage situations. Please remind all customers of the instructions in
their Owner’s Manual, as shown below, to regularly have the underbody of their vehicles
washed when road salt is being used in their area.
“Underbody maintenance”
“Corrosive materials used for ice and snow removal and dust control may collect on the
underbody. If these materials are not removed, accelerated rusting can occur on underbody
parts such as the fuel lines, frame, floor pan and exhaust system, even though they have been
treated with rust protection. Thoroughly flush the vehicle underbody and wheel openings with
lukewarm or cold water once a month, after off-road driving and at the end of each winter. Pay
special attention to these areas because it is difficult to see all the mud and dirt. It will do more
harm than good to wet down the road grime without removing it. The lower edges of doors,
rocker panels, and frame members have drain holes that should not be allowed to clog with
dirt; trapped water in these areas can cause rusting.”
 NOTICE
To assure complete customer satisfaction, always remember to refer to WebDCS
Warranty Coverage (validation) Inquiry Screen (Service → Warranty Coverage →
Warranty Coverage Inquiry) for a list of any additional campaigns that may need to
be performed on the vehicle before returning it to the customer.
File Under: 
Circulate To:
X General Manager

X Service Advisor(s)

X Technician(s)


X Service Manager
X Parts Manager

X Body Shop Manager  Fleet Repair

Page 2 of 17
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
 NOTICE
IMPORTANT For Dealers and Customers Not Immediately affected By This
Campaign.
This campaign is primarily being conducted regarding owners whose vehicles in
the affected VIN range are owned and maintained in states where significant
amounts of road salt are applied. However, the objective of this campaign is to
improve customer satisfaction by applying additional anti-corrosion protection,
regardless of their current location. As a result, additional customer vehicles not
currently listed may need to be inspected and/or repaired as a result of this
campaign. Possible situations and dealer responses include:
(1) A customer who has not received an Owner Notification under this campaign
and now resides in a salt belt state. Advise KMA and promptly conduct the
campaign repair.
(2) During normal maintenance or repairs for a vehicle located outside of the salt
belt states, the dealer identifies that a vehicle has corrosion damage which
appears to warrant a campaign repair. Contact the District Parts and Service
Manager for approval before conducting the campaign repair.
(3) A customer currently living outside a salt belt state alleges a potential
corrosion condition or simply requests a repair or an inspection. Promptly
conduct an inspection at no charge to the customer. If the dealer identifies that
the vehicle has corrosion damage which appears to warrant a campaign repair,
contact the District Parts and Service Manager for approval before conducting
the campaign repair.
 NOTICE
The procedure illustrated below is broken down into Cleaning, Cavity Wax
Application and Undercoat Application for the Sub Frame / Front Lower Arm (A),
Fuel / Brake Tube Protector (B), Rear Member Arm / Rear Lower Arms (C), Rear
Upper Arms (D), Assist Arms (E), Trailing Arms (F) sections of each applicable
vehicle. Images shown in the procedure are for reference only purposes and will
vary by model.
TSB: SC141 Multiple Models December 2016
Page 3 of 17
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
SUBJECT:
Sportage (SL) Underbody
B
C
A
F
E
C
D
Forte / Forte Koup (TD) Underbody
C
B
A
Optima (QF / TF / TFE) Underbody
A
B
D
C
TSB: SC141 Multiple Models December 2016
Page 4 of 17
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
Sorento (XM) Underbody
A
F
D
C
B
WARNING
To prevent possible injury, make sure to wear eye and ear protection while
performing the procedures described within. In addition, a dust mask should be
worn to prevent inhaling any airborne rust particles.
Cleaning Procedure
1. On vehicles equipped with a splash
shield, remove the splash shield prior to
starting the procedure.
TSB: SC141 Multiple Models December 2016
Page 5 of 17
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
SUBJECT:
2.
Remove any rust scales or contaminants
from the following components by
hammering with a small hammer, and
removing any surface rust with a wire
brush:

Sub Frame/Front Lower Arms A

Rear Member Arm/Rear Lower
A
Arms C

Rear Upper Arms D

Assist Arms E

Trailing Arms F
A
 NOTICE
Images are examples only, and may
not exactly match the vehicle you
are inspecting.
C
C
TSB: SC141 Multiple Models December 2016
Page 6 of 17
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
D
 NOTICE
It is not necessary to strike
components with sufficient force
as to cause dimpling or damage.
E
 NOTICE
Take special care not to strike
parking brake cable, brake lines, or
wiring harnesses during this step.
TSB: SC141 Multiple Models December 2016
F
Page 7 of 17
SUBJECT:
3.
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
After hammering and wire brushing is
complete, you will need to use a blow
gun to introduce compressed air into the
service holes of chassis components to
remove any additional rust scales or
contaminants.
A
A
4.
Make sure that when using compressed
air to remove rust scale and
contaminants, to rotate the air nozzle
inside the service holes to completely
remove debris that may be lodged in
cavities.
C
C
TSB: SC141 Multiple Models December 2016
Page 8 of 17
SUBJECT:
5.
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
Be sure to remove debris that may be
collected between the Fuel/Brake Tubes
and the body with compressed air. B
D
B
6.
Make
certain
that
all
surface
contaminants
are
removed
with
compressed air from the Trailing Arms,
and Assist Arms.
E
F
TSB: SC141 Multiple Models December 2016
Page 9 of 17
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
Cavity Wax Application
WARNING
To avoid possible injury, this procedure must be performed in a well-ventilated
area and safety glasses must be worn at all times. In addition, do NOT smoke
and avoid open flames while applying cavity wax and undercoating, as they are
highly flammable!
 NOTICE

This procedure should ONLY be performed in temperatures above 32° F (0°
C). Ensure that all surfaces are completely dry and free of moisture before
applying cavity wax or undercoating.

Using expired product may result in a poor spray pattern and/or insufficient
cavity wax application. Discard any such product (following all applicable
local/state/federal regulations). An expiration date has been added to the
cavity wax so that any expired wax can be easily identified and discarded. The
undercoating has a manufacturing date code printed on the bottom of the can.
Undercoating should be discarded two years after the manufacturing date. In
case of questions, please contact the Kia Chemical Program through
https://www.kdealer.com.
TSB: SC141 Multiple Models December 2016
Page 10 of 17
SUBJECT:
1.
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
The cavity wax is applied using the Kia
Wax Injection Gun (06700 10100). The
nozzle should be inserted into the
service
holes
in
the
specified
components, and rotated so that there is
even coating inside.
A
Click here to see tutorial on wax application.
A
WARNING
Cavity wax is extremely flammable!
To avoid possible injury, do NOT
smoke, and avoid any open flames
during application.
 NOTICE
Images are examples only, and may
not exactly match the vehicle you
are inspecting.
C
 NOTICE
Care should be taken not to remove
the nozzle from service holes during
application to prevent cavity wax
from contaminating surrounding
areas.
TSB: SC141 Multiple Models December 2016
C
Page 11 of 17
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
D
 NOTICE
Be certain during application that all
interior
surfaces
of
affected
components are coated completely.
D
2.
After applying cavity wax to components,
use the borescope (1K545 4D200QQK) to
check for proper wax coating through
the component service holes.
TSB: SC141 Multiple Models December 2016
Page 12 of 17
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
3.
Power up and calibrate the display
orientation direction by gripping the
probe and turning as required. (Apply
and align the 90 degree angle adapter,
as needed, for picture quality.)
4.
Once the camera and display are
properly oriented, bend the probe just
behind the camera to help maintain
orientation during inspection.
 NOTICE
If it is difficult to view the inside of
the arm with the camera due to
flexibility of the scope wand, use the
90 degree lens attachment.
TSB: SC141 Multiple Models December 2016
Page 13 of 17
SUBJECT:
5.
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
Insert the camera into hole as shown.
 NOTICE
Always insure the camera lens and
90 degree adaptor are cleaned with
a fresh paper towel and rubbing
alcohol prior to inspection and
image capturing. Poor image
quality submissions to warranty
may be rejected.
6.
Rotate the camera in order to check all
angles for proper wax application inside
the inspected components, and to obtain
your images that will be used for
warranty claim submission.
 NOTICE
Before Wax Application
Images of wax application must be
submitted per warranty bulletin
2016-20. Claim approval will be
delayed if images are not submitted.
Images to be submitted are as
follows:

Inside Front Lower Control Arm,
LH

Inside Front Cross Member

Inside Rear Lower Control Arm,
LH

Inside Rear Cross Member
(Unless Cross Member is open,
in which case an exterior picture
will suffice)
After Wax Application
TSB: SC141 Multiple Models December 2016
Page 14 of 17
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
Undercoat Application
1.
Using undercoating spray, be sure to
completely coat the Sub Frame / Front
Lower Arm (A), Fuel / Brake Tube
Protector (B), Rear Member Arm / Rear
Lower Arms (C), Rear Upper Arms (D),
Assist Arms (E), and Trailing Arms (F).
WARNING
Undercoating is extremely flammable!
Do NOT smoke and avoid any open
flames during application, to avoid
possible injury. In addition, latex
gloves and a dust mask should be
worn to prevent skin contact with the
undercoating or inhalation of any
debris during application.
TSB: SC141 Multiple Models December 2016
Page 15 of 17
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
2.
Make sure to spray undercoat inside the
Fuel/Brake Tube Protector as well as on
the outside portion.
3.
Be sure to completely coat the brake
hose anchor clips on the front and rear
of the vehicle.
 NOTICE
Take special care to not spray
undercoating
onto
the
brake
calipers, or friction surfaces during
this application.
 NOTICE
Images of undercoating must be
submitted per warranty bulletin
2016-20.
Claim approval will be
delayed if images are not submitted.
Images to be submitted are as
follows:
*Outside/Exterior of Front Lower
Control Arm and Sub Frame after
undercoating
application.
One
combined photo showing both
Control Arms and Sub Frame clearly
and completely will suffice.
4.
If previously removed, reinstall the
splash shield to complete the procedure.
TSB: SC141 Multiple Models December 2016
Page 16 of 17
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
SUBJECT:
REQUIRED TOOLS:
Part Name
Part No.
Qty.
Kia SC141
Wax Injection Gun
06700 10100
1
Kia SC141 Wax
Application Hose
06700 10110
1
Borescope Kit
1K545 4D200QQK
1
Borescope
Reflector
06700 10120
1
Part No.
Qty.
Figure
Comments
Previously shipped to
Dealers
For replacements,
contact
Snap-On
Business Solutions at
(888) 542-1011
Included with
Borescope Kit.
Replacement,
contact Snap-On
Business Solutions at
(888) 542-1011
REQUIRED PARTS:
Part Name
Cavity Wax
Undercoating
UM090 CH041
UM010 CH044
Figure
Comments
1
Limit one (1)
can per vehicle
(Order through
Kia Chemicals)
3
Limit three (3)
cans per vehicle
(Order through
Kia Chemicals)
AFFECTED VEHICLE PRODUCTION RANGE:
Model
Production Date Range
Sportage (SL)
2011~2014MY
Optima (TF)
2011~2014MY
Optima (TFE)
2011~2014MY
Optima (QF)
2012~2014MY
Forte / Forte Koup (TD)
2010~2013MY
Sorento (XM)
2011~2014MY
TSB: SC141 Multiple Models December 2016
Page 17 of 17
SUBJECT:
APPLICATION OF ADDITIONAL ANTI-CORROSION
MATERIAL (SC141)
WARRANTY INFORMATION:
N CODE: N99 C CODE: C99
Claim
Type
Model
Causal
P/N
Sportage
(SL)
Optima
(TF)
Optima
(TFE)
Labor
Op Code
Op
Time
54530
3S000
160131R0
0.9
54500
2T010
160132R0
0.9
160133R0
0.9
160A41R0
0.9
54500
1M100
160134R0
0.9
54530
2B000
160A42R0
0.9
Qty.
54500
4R000
R
0
Optima
(QF)
Forte /
Forte Koup
(TD)
Sorento
(XM)
54500
3S200
Repair
Description
(SC141)
Vehicle Underbody
Wax & Undercoat
Application
(Photo attachment
‘XX: Others’
Required)
Replacement
P/N
Qty.
UM090 CH041
UM010 CH044
UM090 CH041
1
3
1
UM010 CH044
3
UM090 CH041
1
UM010 CH044
3
UM090 CH041
1
UM010 CH044
3
UM090 CH041
1
UM010 CH044
3
UM090 CH041
UM010 CH044
1
3
 NOTICE
All Warranty submissions for SC141 MUST be accompanied by images as outlined in
warranty bulletin 2016-20. All dealers submitting this claim must use Photo Report
Form WRTY146 when submitting for reimbursement.
 NOTICE
All photo submissions for warranty
submission must be made via document
WRTY146. The Document can be found
by visiting KDealer → Fixed Ops →
Warranty → Warranty Forms
 NOTICE
To assure complete customer satisfaction, always remember to refer to WebDCS
Warranty Coverage (validation) Inquiry Screen (Service → Warranty Coverage →
Warranty Coverage Inquiry) for a list of any additional campaigns that may need to
be performed on the vehicle before returning it to the customer.
TSB: SC141 Multiple Models December 2016