5NP-E2C3Q-09
Service Bulletin Details
Public Details for: 5NP-E2C3Q-09
This bulletin provides information on how to return a hyundai hev/phev/ev/fuel cell lithium battery for proper disposal and safe environmental recycling using hyundai?S authorized vendor kinsbursky brothers inc. (kbi).
- 2018 - 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 -
Models from 2018
2018 HYUNDAI IONIQ ELECTRIC |
2018 HYUNDAI IONIQ HYBRID |
Models from 2017
2017 HYUNDAI IONIQ ELECTRIC |
2017 HYUNDAI IONIQ HYBRID |
2017 HYUNDAI SONATA HYBRID |
2017 HYUNDAI TUCSON |
Models from 2016
2016 HYUNDAI SONATA HYBRID |
2016 HYUNDAI TUCSON |
Models from 2015
2015 HYUNDAI SONATA HYBRID |
2015 HYUNDAI TUCSON |
Models from 2014
2014 HYUNDAI SONATA HYBRID |
Models from 2013
2013 HYUNDAI SONATA HYBRID |
Models from 2012
2012 HYUNDAI SONATA HYBRID |
Models from 2011
2011 HYUNDAI SONATA HYBRID |
GROUP NUMBER ELECTRICAL DATE Technical Service Bulletin SUBJECT: 17-EE-005 MODEL(S) AUGUST, 2017 SONATA HEV/PHEV, IONIQ HEV/PHEV/EV, TUCSON FUEL CELL USED HEV/PHEV/EV/FUEL CELL LITHIUM BATTERY RETURN NOTE: This bulletin revises TSB# 15-EE-002 to include additional models. Applicable Vehicle: Sonata HEV/PHEV (since 2011MY) Ioniq HEV/PHEV/EV (since 2017MY) Tucson Fuel Cell (since 2015 MY) Description: This bulletin provides information on how to return a Hyundai HEV/PHEV/EV/Fuel Cell Lithium Battery for proper disposal and safe environmental recycling using Hyundai’s authorized vendor Kinsbursky Brothers Inc. (KBI). The following are acceptable circumstances for battery return: 1. Hyundai Dealer or Port replaces a Battery for warranty. All HEV/PHEV/EV/Fuel Cell Lithium Battery replacement part orders require a Techline case and must be approved by Techline. Techline will request release of a part order manually from Mobis. Dealer should not attempt to place an order for a Lithium Battery; it will automatically be canceled. Warranty information such as DTC screenshots and BMS data including individual cell voltages will need to be supplied to Techline. Techline will provide directions to follow this TSB for return of the replaced Battery. 2. Return of Hyundai HEV/PHEV/EV/Fuel Cell Battery at end of life by a Hyundai or non-Hyundai affiliated company. The physical condition of the Battery must be fully declared to KBI in so far as whether there is any damage or odor; send pictures to show when applicable. The Battery must be located in a safe place for pickup. IMPORTANT Hazmat Shipping Certification Regulation: Per strict Hazmat shipping regulations, you must accurately declare whether or not your facility personnel handling the battery shipment has been certified by an approved Hazmat shipping training program. If your facility’s personnel does not have the proper certification, it must be declared to KBI to arrange a HazMat shipping certified third party to handle inspection of packaging, shipping documentation and sign the shipping Bill of Lading. A separate form to be completed will be supplied by KBI once notified. Circulate To: Service Manager, Technicians, Fleet Repair, Parts Manager USED HEV/EV/FUEL CELL LITHIUM BATTERY RETURN SUBJECT : General Battery Return Instructions: 1. Inspect the Battery condition and note any damage or odor that must be declared. 2. Determine whether your facility has Hazmat shipping trained certified personnel. 3. Complete the Battery Return Request Form (next page) for each battery fully and accurately. 4. Email/Fax the completed Battery Return Request Form to KBI to request the return. 5. Once your Battery Return Request is received, KBI will supply a more specific Battery Return Document Package with more details and specifics for return of your particular battery. 6. If all paperwork and conditions are met, KBI will contact you to arrange the pickup once the battery has been prepared for shipment. A 3rd party inspection will be arranged for dealers that don’t have the proper Hazmat certification. NOTE Do not attempt to arrange your own shipment of your battery. It must only be done by KBI, and they will assume the full charge on behalf of Hyundai Motor America. TSB #: 17-EE-005 Page 2 of 3 SUBJECT: SUBJECT: USED HEV/EV/FUEL CELL LITHIUM BATTERY RETURN TSB #: 17-EE-005 Page 3 of 3 SUBJECT: