SSM 47171

Service Bulletin Details

Public Details for: SSM 47171

Some 2016-2018 ford and lincoln vehicles equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit functional concerns where usb audio playback and app link will not operate. This may also include, under ce

- 2018 - 2017 - 2016 -

Models from 2018

2018 LINCOLN CONTINENTAL

Models from 2016

2016 LINCOLN NAVIGATOR

SSM
47171
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone
recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App
Link will not operate. This may also include, under certain conditions, no Bluetooth streaming. Apple
has released iOS 11.2.6 to address this concern. Advise the customer to update the device to iOS
11.2.6 and re-evaluate before performing any diagnosis or repairs for this condition. To check the
iOS software level on an Apple iOS device, select Settings > General > About on the device.