B652616

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SI B65 26 16
Audio, Navigation, Information, Safety Systems
November 2016
Technical Service
USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD
UNIT
MODEL
E70 (X5)
E71 (X6 except
Hybrid)
E72 (X6 Hybrid)
E82 (1 Series Coupe)
E84 (X1)
E88 (1 Series
Convertible)
E90 (3 Series Sedan)
E91 (3 Series Sport
Wagon)
E92 (3 Series
Coupe)
E93 (3 Series
Convertible)
F01 (7 Series Sedan)
F02 (7 Series LWB
Sedan)
F06 (6 Series
Gran Coupe)
F07 (5 Series
Gran Turismo)
F10 (5 Series Sedan)
F12 (6 Series
Convertible)
F13 (6 Series
Coupe)
F25 (X3)
F30 (3 Series Sedan)
F31 (3 Series Sport
Wagon)
SITUATION
Media connected to the USB connector is not recognized by the audio system.
Playback of files from the media is not possible.
Message displayed on the audio system display:
z
"Title cannot be reproduced"
z
"Is being read" (but never plays back any audio)
CAUSE
Media with data files stored in more than 32 directories or 32 subdirectories within a directory.
Media with a large number of files.
Media exceeds total storage capacity of 32 GB.
PROCEDURE
For conditions that are similar to the situation described:
Verify proper operation of the USB interface by attempting to playback files from USB media that
contains a small number of files/directories.
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Was the media able to be read?
NO – continue diagnosis with ISTA.
YES – Inform customer of the capacity limits of the USB interface:
z
Media total storage capacity should not exceed 32GB.
z
Root directory should contain less than 32 directories.
z
Every directory should contain less than 32 subdirectories.
Note: Parts replacement or additional repair work is not indicated for this situation and will
not solve the problem.
WARRANTY INFORMATION
For Information Only
[ Copyright ©2016 BMW of North America, Inc. ]
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