V171806-2017813

Technical Bulletin
Model(s)
Year(s)
Engine Code
Trans. Code
VIN Range From
VIN Range To
2000-2019
All
All
All
All
All
(Except Routan)
Condition
17 18 06 November 29, 2018 2017813 Supersedes Technical Bulletin 17-16-03 (V171603) dated August 24, 2016
to include 2018 & 2019 model year applicability.
Oil Consumption Measurement
Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per
600 miles, or 0.5 liters per 1000 km.
Technical Background
In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines
consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change
significantly over the life of the engine.
Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil
consumption will stabilize after the break-in period. Refer to the Owner Manual for specific break-in procedures.
Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at
which the engine is operated, the ambient temperature and road conditions.
Further factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of
the oil.
Production Solution
Not applicable.
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© 2018 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Service
Before testing or attempting repair, explain Technical Background to the customer.
Prior to beginning Part # 1 of this test, visually inspect the engine for any signs of leaks. If leaks are present, repair
per Elsa before continuing with this bulletin.
If the customer complains that their engine is apparently consuming oil in excess of the Volkswagen oil
consumption standard above, an oil consumption test must be performed using the test plan in the VAS 6150/X or
VAS 6160/X tester, before any repair is carried out.
Oil Consumption Test, Part # 1
Using the VAS tester, navigate to the Oil consumption measurement using one of the provided methods below:
ODIS Service
 Diagnosis Operating Mode: Special functions top tab >> 17 – Sub systems, marginal conditions >> 01 – Oil
consumption measurement >> Select “Perform Test” button.
Tip:
If the test is not located using the path above, use the search feature to find the “Oil Consumption Measurement”
test plan.
Oil Consumption Test, Part # 2
1. When the customer returns the vehicle to the dealership after a minimum of 630 miles (1014 km), complete
part # 2 of the oil consumption test plan using ODIS or the VAS 6150/X or VAS 6160/X tester.
2. Contact the Volkswagen Technical Assistance Center (TACS) with the results.
3. The results and diagnostic log must be sent to the Volkswagen Technical Assistance Center (TACS) before
any repairs are performed.
Note:
GFF oil consumption test can also be used for older engines not listed in the GFF test plan, since the test and
procedure is identical for all engines. Please use any current engine code.
Page 2 of 6 plus attachment
© 2018 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Warranty
Note:
If the result of the test is that the oil consumption is within the permissible tolerance, another oil consumption test
on the same engine will not be covered under Warranty within the next 25,000 miles (40,000 km).
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
Procedures Manual 1)
Model(s)
Year(s)
Eng. Code(s)
Trans. Code(s)
VIN Range From
VIN Range To
2000-2019
All
All
All
All
All Vehicles
(except Routan)
SAGA Coding
Claim Type:
Use applicable Claim Type 1)
Damage
Service Number:
HST
Damage Location (Depends
on Service No.)
--
--
Code
1716
Parts Manufacturer
0010
Phaeton, Golf, Rabbit, GTI, R32, Eos, Passat
Sedan, Passat Wagon, Tiguan, Tiguan LWB,
Atlas, Touareg, CC
WWO 2)
Jetta, Beetle, Beetle Convertible, Jetta Wagon,
Golf Wagon, Jetta SportWagen, Golf
SportWagen
3ME 2)
Labor Operation 3) :
17160199 = 90 TU
Oil consumption test part # 1
Labor Operation 3) :
17160299 = 60 TU
Oil consumption test part # 2
Causal Part: Select Labor Operation
17160199
Diagnostic Time 4)
GFF Time expenditure
01500000 = 00 TU max.
NO
Page 3 of 6 plus attachment
© 2018 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Road Test
01210002 = 00 TU
NO
01210004 = 00 TU
Technical Diagnosis
01320000 = 00 TU max.
NO
Claim Comment: Input “As per Technical Bulletin 2017813” in comment section of Warranty Claim.
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policies and Procedures Manual.
Required Parts and Tools
Note:
If the result of the test is that the oil consumption is within the permissible tolerance, another oil consumption test
on the same engine will not be covered under Warranty within the next 25,000 miles (40,000 km).
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
Procedures Manual 1)
Model(s)
Year(s)
Eng. Code(s)
Trans. Code(s)
VIN Range From
VIN Range To
2000-2019
All
All
All
All
All Vehicles
(except Routan)
SAGA Coding
Claim Type:
Use applicable Claim Type 1)
Damage
Service Number:
HST
Damage Location (Depends
on Service No.)
--
--
Code
1716
0010
Page 4 of 6 plus attachment
© 2018 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Parts Manufacturer
Phaeton, Golf, Rabbit, GTI, R32, Eos, Passat
Sedan, Passat Wagon, Tiguan, Tiguan LWB,
Atlas, Touareg, CC
WWO 2)
Jetta, Beetle, Beetle Convertible, Jetta Wagon,
Golf Wagon, Jetta SportWagen, Golf
SportWagen
3ME 2)
Labor Operation 3) :
17160199 = 90 TU
Oil consumption test part # 1
Labor Operation 3) :
17160299 = 60 TU
Oil consumption test part # 2
Causal Part: Select Labor Operation
17160199
Diagnostic Time 4)
GFF Time expenditure
01500000 = 00 TU max.
NO
Road Test
01210002 = 00 TU
NO
01210004 = 00 TU
Technical Diagnosis
01320000 = 00 TU max.
NO
Claim Comment: Input “As per Technical Bulletin 2017813” in comment section of Warranty Claim.
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policies and Procedures Manual.
Page 5 of 6 plus attachment
© 2018 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Document Control Revision Table
Instance Number
Published Date
Version Number
Reason For Update
2017813/11
11/29/18
V171806
Include model and model
year 2018 and 2019
2017813/10
8/24/16
V171603
Include model and model
year 2016 and 2017
2017813/1
12/10/08
V170803
Original publication.
Page 6 of 6 plus attachment
© 2018 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Oil Consumption Measurement
1.
Date:________
Dealer Data
Importer Number: ____________ Dealer number: ___________________
Contact person: ______________________________________________
Telephone: __________________ Fax: ___________________________
2.
Vehicle Data
Vehicle Identification Number (VIN): ______________________________
Warranty start date: _______________
Model: _________________________
Engine code: ____________________
License plate number: _____________
3.
Customer report
Oil consumption as per customer: ____________ quart(s)/1000
Complaint since (date/mileage):
____________
Driving profile:
_______ % City
_______ % Country
_______ % Highway
4.
Measuring data
Oil fill amount per ServiceNet, Maintenance, fluid capacity chart _________ quarts
Filled oil amount before road test ________ grams
Drained amount of oil after road test ________ grams
Road test: Start: __________ Miles
END: __________ Miles
--------------------------------------------------------------------------------------------
= ___________ Miles driven
Calculated oil consumption ________ quart(s) / 1000 miles
Date:
__________
Signature:______________________________