TT 91 14 01ss6

Technical Tips
Technical Tip
Topic
91-14-01TT – Car Net™ Equipped Vehicles- False Outbound Calls
Market area
United States 444 Volkswagen of America, Inc. (6444)
Brand
Volkswagen
Date
November 2, 2018
Condition
ATTENTION:
THIS IS A TECH TIP, NOT A TECHNICAL BULLETIN.
TECH TIPS ARE NOT ASSOCIATED WITH WARRANTY CLAIMING.
Car Net™ False Outbound Calls
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
Eos, Jetta,
Beetle, Beetle
Convertible,
Passat, CC,
Tiguan, Atlas,
Tiguan LWB
2014-2019
All
All
All
All
Technical Background
Customer complains of false outbound Car Net™ calls.
Service
If a 2014-2019 Model Year vehicle equipped with the Car Net™ system experiences a customer complaint where the
system is placing false outbound calls, it is possible that the cause is a loose or unplugged connector at the 3-Button
Assembly in the overhead console. If this concern is verified and there is no damage to the terminal(s) or
connector(s), simply secure or plug in the loose connector.
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Technical Tips
Additional Information
Revision History
Revision Number
Released Date
Reason For Update
2036224/7
November 2, 2018
Update to model and model year
applicability.
2036224/6
July 7, 2017
2036224/5
April 28, 2017
2036224/1
January 17, 2014
Update to latest standard.
Include model year 2017 applicability.
Original publication.
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