DORU5R2J09
Service Bulletin Details
Public Details for: DORU5R2J09
This sku is an air door actuator. The customer communication requested return of unsold inventory to inspect for incorrect upc. Incorrect upc could lead to a discrepency of inventory at the store. Incorrect upc would have no impact to th
Models from 2002
Models from 2001
Models from 2000
Models from 1999
| 1999 CHEVROLET SILVERADO 1500 |
| 1999 CHEVROLET SILVERADO 2500 |
| 1999 GMC SIERRA 1500 |
| 1999 GMC SIERRA 2500 |
Dorman Product Alert Bulletin Product Category: Part Number(s): Destroy in Field: Return Authorization: Return Location: Issue Credit: Apply to Defective All: June 14, 2019 Page 1 of 2 Air Door Actuators 604-113 No Yes Dorman Products, 3400 East Walnut Street, Colmar, PA 18915 Please be sure to code return withnumber on outside of container No Return for Inspection Instructions: • Dorman requests that inventory be returned for 604-113 including all date codes from 19042 (02/11/2019) and after. Parts from 19042 and later can be distinguished by their New Design and Incorrect UPC. • Dorman is conducting an inspection on this SKU including all date codes from 19042 (02/11/2019) and after. Notes/Comments: • If there are any problems with one of these parts, on the vehicle level, we will cover through the Dorman labor claims process. Return Instructions: 1. Please pull all affected inventory. 2. Please contact Customer Relations Dorman by e-mail or phone ([email protected] / phone 1-800-523-2492) to obtain a RGA Q-Number. You will need to provide: a. Customer Account b. Part number c. Quantity being returned 3. Please mark these to: Dorman Products, Inc- Returns 3400 East Walnut Street Colmar, PA 18915 Attn: RGA Q-Number ___________________________ 4. Return to Dorman Products, freight collect, by using the Dorman-arranged carrier for your RGA (typically Conway). Thank you for your understanding and assistance with this matter.