ITB16-021B

Classification:
Reference:
Date:
KS16-023B
ITB16-021B
March 17, 2021
THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR
DOOR/TRUNK OPENED
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.
APPLIED VEHICLES:
2013 JX35 (L50)
2014 – 2016 QX60 (L50)
2014 – 2016 QX60 Hybrid (L50)
2014 – 2015 Q50 (V37)
2014 – 2015 Q50 Hybrid (V37)
APPLIED VIN & DATE:
2013 – 2015 vehciles: All VINs and Dates
2016 QX60 and QX60 Hybrid built before:
5N1(*)L0M(*)(*)GC 526577 // July 11, 2016
IF YOU CONFIRM
Intermittently, the theft alarm triggers (horn sounds and lights flash) when one of the following occur:




Using the lock, unlock, or trunk open function on the Intelligent Key
Pushing a handle request switch (door or trunk)
Touching a door handle one touch unlock sensor
Opening a door or the trunk with the vehicle unlocked
and
CONSULT-III plus (C-III plus) shows the last item to trigger the theft alarm is BATTERY.

Refer to Check Last Item to Trigger Theft Alarm on the next page.
ACTION
Replace the Body Control Module (BCM).

Refer to the Electronic Service Manual, section BCS-Body Control Systems, for replacement
information.

Use the new BCM listed in the PARTS INFORMATION section.
Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe
that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this
applies to your vehicle.
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Check Last Item to Trigger Theft Alarm
1. Turn the ignition ON, engine OFF / not Ready.
2. Connect the plus VI and start C-III plus.
3. Navigate the C-III plus to the screen shown in Figure 1.

Diagnosis (One System) or Diagnosis (All Systems) and then BCM.
4. Select THEFT ALM.
Step 4
Figure 1
5. Select Work Support.
Step 5
Figure 2
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ITB16-021B
6. Select THEFT ALM TRG, then Start.
Step 6
Step 6
Figure 3
7. CONSULT-III plus will display a list of all the theft alarm Monitor Items (Figure 4).
 If BATTERY indicates On, and the other conditions under IF YOU CONFIRM on page 1 are
satisfied, this bulletin applies.
 If BATTERY indicates Off, this bulletin does not apply.
Step 8
Last theft alarm
trigger
Off
On
Figure 4
8. After a theft alarm trigger has been noted, the history can be cleared by selecting Start.
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ITB16-021B
PARTS INFORMATION
DESCRIPTION
Body Control Module
(BCM)
MODEL
YEAR
PART NUMBER
Q50 and Q50 Hybrid
2014 – 2015
284B1 – 4HB1B
JX35
2013
284B1 – 9PB1B
QX60 and QX60 Hybrid
2014 – 2015
284B1 – 9PB1B
QX60 and QX60 Hybrid
2016
284B1 – 9PM0A
QUANTITY
1
CLAIMS INFORMATION
Submit a Primary Part (PP) type claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
RPL BODY CONTROL/IVMS
(1)
RD94AA
ZE
MODULE
(1) Refer to the Parts Information and use the appropriate BCM part number as the PFP.
(2) Reference the current Infiniti Warranty Flat Rate Manual and use the indicated FRT.
DIA
FRT
32
(2)
AMENDMENT HISTORY
PUBLISHED DATE
REFERENCE
DESCRIPTION
June 27, 2016
ITB16-021
Original bulletin published
July 19, 2017
ITB16-021A
APPLIED VEHICLES and PARTS INFORMATION revised
March 17, 2021
ITB16-021B
Classification number updated
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ITB16-021B