2015 Infiniti Q50 HybridInfiniti Q50 Hybrid 2015

Vehicle Details: Recalls, Fuel Economy, Emissions, Investigations, Consumer Complaints, Decoded VIN Details, Service Bulletins

Infiniti Logo

Below you will find all available information on the 2015 Infiniti Q50 Hybrid, manufacturered by Nissan Motor Manufacturing (uk) Ltd.
The vehicle is described as a Rear-Wheel Drive Midsize Cars 4-door sedan, hardtop.

ManufacturerKnown WMI(s)Fuel Type
InfinitiSJK 1N4 Premium
City MPGHighway MPGCO2 emissions
20 - 29 MPG29 - 36 MPG286 - 389 g/mile
Infiniti VIN Decoder

Use the box here to look up VINs from Infiniti as well as other manufacturers

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Sub-models: - Q50 Hybrid Awd -

Frequently Asked Questions
  • What is the MPG of a 2015 Infiniti Q50 Hybrid?
     - The 2015 Infiniti Q50 Hybrid has an EPA estimated city efficiency of 20 - 29 MPG and an estimated highway efficiency of 29 - 36 MPG.
  • What is the fuse box diagram for the 2015 Infiniti Q50 Hybrid?
     - Fuse box diagrams for the 2015 Infiniti Q50 Hybrid can be found here
  • What is the annual fuel cost for the 2015 Infiniti Q50 Hybrid?
     - EPA estimated annual fuel cost for the 2015 Infiniti Q50 Hybrid is $2900.
  • Where is the 2015 Infiniti Q50 Hybrid produced?
     - The 2015 Infiniti Q50 Hybrid is produced in Tochigi Plant, Kawachi-gun Tochigi, Japan.
  • Are there recalls for the 2015 Infiniti Q50 Hybrid?
     - There are 8 recall(s) for the 2015 Infiniti Q50 Hybrid, additional information is below.
Available Engine & Drive Classes
  • 3.5L 6 cylinder 7-speed automatic with select shift
  • 3.7L 6 cylinder 7-speed automatic with select shift
NHTSA Mandated Recalls
  • Recall 110883 [USA]: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

  • Recall 119646 [USA]: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

  • Recall R/2016/123 [UK]: Steering / directional control may be affected

  • Recall R/2017/305 [UK]: Automatic transmission malfunction may affect vehicle emissions

  • Recall 2016296 [Canada]: Steering

  • Recall 2016179 [Canada]: Seats and restraints

  • Recall 2016296 [Canada]: Steering

  • Recall 2016179 [Canada]: Seats and restraints

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

NHTSA Submitted Mechanical & Emissions Details
  • Automatic (S7) Rear-Wheel Drive Q50

    Description Data
    Engine cylinders6
    Engine displacement in liters3.7
    TransmissionAutomatic (S7)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-4750
    Description Data
    Annual petroleum consumption in barrels for fuel type 112.9352
    City mpg for fuel type 1,20
    Unrounded city mpg for fuel type 1,19.6283
    Tailpipe co2 in grams/mile for fuel type 1389
    Combined mpg for fuel type 1,23
    Unrounded combined mpg for fuel type 1,22.905
    Engine cylinders6
    Engine displacement in liters3.7
    Drive axle typeRear-Wheel Drive
    EPA model type index154
    EPA fuel economy score (-1 = not available)5
    Annual fuel cost for fuel type 1 ($)2900
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Premium
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Premium Gasoline
    EPA ghg score (-1 = not available)5
    Highway mpg for fuel type 1,29
    Unrounded highway mpg for fuel type 1,28.7764
    Vehicle record id35805
    4 door luggage volume (cubic feet)14
    Model name (carline)Q50
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleY
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    4-door passenger volume (cubic feet)100
    TransmissionAutomatic (S7)
    Unadjusted city mpg for fuel type 124.7589
    Unadjusted highway mpg for fuel type 141.0175
    EPA vehicle size classMidsize Cars
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-4750
    3-character manufacturer codeNSX
    Date the vehicle record was created (iso 8601 format)Thu Oct 09 00:00:00 EDT 2014
    Date the vehicle record was last modified (iso 8601 format)Mon Sep 26 00:00:00 EDT 2016
    Vehicle has start-stop technology (y, n, or blank for older vehicles)N
  • Automatic (S7) Rear-Wheel Drive Q50 Hybrid

    Description Data
    Engine cylinders6
    Engine displacement in liters3.5
    TransmissionAutomatic (S7)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-1000
    Electric motor (kw-hrs)346V Li-Ion
    Description Data
    Annual petroleum consumption in barrels for fuel type 19.5971
    City mpg for fuel type 1,29
    Unrounded city mpg for fuel type 1,28.7481
    Tailpipe co2 in grams/mile for fuel type 1286
    Combined mpg for fuel type 1,31
    Unrounded combined mpg for fuel type 1,31.0
    Engine cylinders6
    Engine displacement in liters3.5
    Drive axle typeRear-Wheel Drive
    EPA model type index142
    EPA fuel economy score (-1 = not available)8
    Annual fuel cost for fuel type 1 ($)2150
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Premium
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Premium Gasoline
    EPA ghg score (-1 = not available)8
    Highway mpg for fuel type 1,36
    Unrounded highway mpg for fuel type 1,36.0
    Vehicle record id35768
    4 door luggage volume (cubic feet)9
    Model name (carline)Q50 Hybrid
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    4-door passenger volume (cubic feet)100
    TransmissionAutomatic (S7)
    Unadjusted city mpg for fuel type 137.7958
    Unadjusted highway mpg for fuel type 152.0327
    EPA vehicle size classCompact Cars
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-1000
    Electric motor (kw-hrs)346V Li-Ion
    3-character manufacturer codeNSX
    Date the vehicle record was created (iso 8601 format)Mon Oct 06 00:00:00 EDT 2014
    Date the vehicle record was last modified (iso 8601 format)Mon Sep 26 00:00:00 EDT 2016
    Vehicle has start-stop technology (y, n, or blank for older vehicles)Y
  • Automatic (S7) All-Wheel Drive Q50 Hybrid Awd

    Description Data
    Engine cylinders6
    Engine displacement in liters3.5
    TransmissionAutomatic (S7)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-1250
    Electric motor (kw-hrs)346V Li-Ion
    Description Data
    Annual petroleum consumption in barrels for fuel type 19.917
    City mpg for fuel type 1,28
    Unrounded city mpg for fuel type 1,27.7018
    Tailpipe co2 in grams/mile for fuel type 1293
    Combined mpg for fuel type 1,30
    Unrounded combined mpg for fuel type 1,30.3575
    Engine cylinders6
    Engine displacement in liters3.5
    Drive axle typeAll-Wheel Drive
    EPA model type index144
    EPA fuel economy score (-1 = not available)7
    Annual fuel cost for fuel type 1 ($)2200
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Premium
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Premium Gasoline
    EPA ghg score (-1 = not available)7
    Highway mpg for fuel type 1,34
    Unrounded highway mpg for fuel type 1,34.3867
    Vehicle record id35770
    4 door luggage volume (cubic feet)9
    Model name (carline)Q50 Hybrid Awd
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    4-door passenger volume (cubic feet)100
    TransmissionAutomatic (S7)
    Unadjusted city mpg for fuel type 136.2444
    Unadjusted highway mpg for fuel type 150.0
    EPA vehicle size classCompact Cars
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-1250
    Electric motor (kw-hrs)346V Li-Ion
    3-character manufacturer codeNSX
    Date the vehicle record was created (iso 8601 format)Mon Oct 06 00:00:00 EDT 2014
    Date the vehicle record was last modified (iso 8601 format)Mon Sep 26 00:00:00 EDT 2016
    Vehicle has start-stop technology (y, n, or blank for older vehicles)Y
Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • ITB12-011Q - ELECTRICAL SYSTEM: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB03-051Q - EXTERIOR LIGHTING: Headlamp, fog lamp, or rear combination lamp fogging this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-024C - EQUIPMENT: Dtc B00A0-00 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-013D - FORWARD COLLISION AVOIDANCE: Automatic emergency braking warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB10-074B - BRAKES (PWS): Abs/vdc can diagnosis information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-007H - VISIBILITY: Removing foreign material from the window glass this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB10-067C - WHEELS: Wheel bearing collision damage this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB09-039J - VISIBILITY: Windshield cracking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB22-040 - ELECTRICAL SYSTEM: 3g telematics hardware deactivation service information the applied vehicles that come equipped with a factory installed sos switch, located near the overhead map lamp, also come equipped with a wireless communication device called a
  • ITB19-024B - AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION: Dtc B00A0-00 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB22-006 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Battery quick charge notice service information when charging the vehicle⿿s 12 volt battery with the high amperage quick charge function, the ignition should never be on, or turned on, while charging. Attempting to start the vehicle
  • ITB17-042E - ENGINE AND ENGINE COOLING: Dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-052D - ELECTRICAL SYSTEM: Intelligent key not detected / engine will not start this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-044J - FUEL SYSTEM, OTHER: Evap leak dtc P0442, P0455, P0456 information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-006C - ELECTRICAL SYSTEM: Can communication ⿿ network diagnostic flow chart this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-013C - LANE DEPARTURE: BLIND SPOT DETECTION: Aeb warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB10-029B - ELECTRICAL SYSTEM: Can communication codes ⿿ diagnostic tips and guidelines this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB03-074P - EXTERIOR LIGHTING: Headlamp, fog lamp, or rear combination lamp fogging this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB17-033C - EXTERIOR LIGHTING: Cleaning front or rear combination lamp assemblies this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB03-051P - EXTERIOR LIGHTING: Headlamp, fog lamp, or rear combination lamp fogging this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • PC835 - R1606 Ca - SEATS: R1606 occupant classification system (ocs) campaign quality review ***** retailer announcement ***** infiniti is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs f
  • ITB16-012D - ELECTRICAL SYSTEM: Intelligent key buttons inoperative but request switches work this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB15-026D - ELECTRICAL SYSTEM: Signal tech-ii intelligent key battery test and signal check this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB11021B - EQUIPMENT: Service information temporary tire flat spotting is common on new dealer in-stock vehicles that have not been occasionally moved. Flat spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c
  • ITB09041A - EQUIPMENT ADAPTIVE/MOBILITY: If you confirm a refrigerant leak at a refrigerant pipe/hose joint location, actions 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. Note: do not replace a refrigerant pipe, hose, or other a/c compon
  • ITB09063B - FORWARD COLLISION AVOIDANCE: Service information because of collision damage or other vehicle repair, a replacement "certification label" or "vin plate / label" may be needed. These items may be available from infiniti by request if certain criteria are met.
  • ITB15021A - EQUIPMENT: Service information if the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. Note -
  • ITB13026E - ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE: Service information if the display control unit (dcu) needs to be replaced on an applied vehicle for any reason, follow the steps in the service procedure of this bulletin. See this bulletin for further detail.
  • ITB16014 - ENGINE AND ENGINE COOLING: If you confirm the mil is on with P0116 engine coolant temperature (ect sensor) stored, and there are no drivability issues. Action 1. Refer to step 6 in the service procedure to confirm if ecm reprogramming applies. 2. If i
  • ITB15018A - SERVICE BRAKES, HYDRAULIC: If you confirm: "brake judder" during braking, especially when braking at highway speeds. Symptoms of "brake judder": - steering wheel shake - body vibration - brake pedal pulsation important notes: if any symptom above occur
  • PC452 - ELECTRICAL SYSTEM: Beginning february 29th, owners of the affected infiniti vehicles equipped with telematics control units (tcu) will receive a letter notification explaining how their vehicle?S infiniti connection features will be affected by at&t?S planned
  • ITB03051J - EXTERIOR LIGHTING: Service information occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in
  • ITB15034B - ELECTRICAL SYSTEM: Introduction infiniti is conducting a voluntary service campaign on certain specific 2014-2015 q50 hybrid cold state vehicles (listed below) to replace the 12 volt battery. This service will be performed at no cost to the customer for part
  • ITB16008 - ELECTRICAL SYSTEM: If you confirm the mil is "on" with dtc P0603 (ecm back up/circuit). Action 1. Confirm that the battery voltage is 11 volts, or more, with the ignition on (engine off, not running). 2. Erase dtc 3. Perform d
  • ITB16006 - FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: SONAR/ULTRASONIC: Service information when diagnosing the front sonar parking sensor for potentially unwanted activation (e.G. Sonar activates with no obstacle ahead), inspect the front license plate, front license plate frame and if equipped, the front l
  • P5323A - ELECTRICAL SYSTEM: 12-volt batteries necessary for replacement under P5323 or P5326 are currently on back order. We expect additional parts to arrive in late april.
  • P5326A - ELECTRICAL SYSTEM: 12-volt batteries necessary for replacement under P5323 or P5326 are currently on back order. We expect additional parts to arrive in late april.
  • PC405A - LATCHES/LOCKS/LINKAGES: Infiniti would like to remind retailers that the ?Q50 client appreciation? Program (pc405) will expire on january 30th, 2016. Vehicles serviced on or after that date will no longer be eligible for the program.
  • ITB09039C - VISIBILITY: Service information the purpose of this bulletin is to give infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?S responsibility. Nissan north america (nna) is not responsible f
  • ITB16009 - ELECTRICAL SYSTEM: Service information the function to detect the last item to trigger the vehicles theft alarm system can now be accessed with consult-iii plus (c-iii plus). This function can be accessed by selecting: * diagnosis (all systems) or di
  • ITB16005 - ELECTRICAL SYSTEM: Service information the intelligent keys used on the various infiniti vehicles may not be interchangeable between models and years. See this bulletin for further detail.
  • ITB16002 - ELECTRICAL SYSTEM: Service information: when the bcm in an applied vehicle is being replaced for any reason, all existing intelligent keys must be re-registered. If new intelligent keys are added to the existing intelligent keys at the same time the bcm is be
  • P5326OL - ELECTRICAL SYSTEM: Infiniti is conducting a voluntary service campaign on certain specific model year 2014 - 2015 q50 hybrid cold state vehicles (listed below) to reprogram the direct adaptive steering (dast) and replace the 12 volt battery.
  • P5323OL - STEERING: Infiniti is conducting a voluntary service campaign on certain specific model year 2014 - 2015 q50 hybrid cold state vehicles (listed below) to reprogram the direct adaptive steering (dast) and replace the 12 volt battery.
  • P5323 - ELECTRICAL SYSTEM: Infiniti is conducting a voluntary service campaign on certain specific model year 2014 - 2015 q50 hybrid cold state vehicles (listed below) to reprogram the direct adaptive steering (dast) and replace the 12 volt battery.
  • P5326 - STEERING: Infiniti is conducting a voluntary service campaign on certain specific model year 2014 - 2015 q50 hybrid cold state vehicles (listed below) to reprogram the direct adaptive steering (dast) and replace the 12 volt battery.
  • ITB13007A - VISIBILITY: Service information windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * most any foreign material on the surface of the windshield c
  • ITB09015G - EQUIPMENT: Service information design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintena
  • ITB14059A - VEHICLE SPEED CONTROL: If you confirm all "hands free" functions of the intelligent key (i-key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. Note: - the issue of all i-key "hands free" functio
  • P5325OL - BACK OVER PREVENTION:SOFTWARE: Infiniti is conducting a voluntary service campaign on certain my 2014-15 q50 vehicles equipped with direct adaptive steeringtm (das) system to update the das software to the latest production standards
  • P5325 - BACK OVER PREVENTION:SOFTWARE: Infiniti is conducting a voluntary service campaign on certain my 2014-15 q50 vehicles equipped with direct adaptive steeringtm (das) system to update the das software to the latest production standards
  • PC405 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Beginning october 14th, 2015 infiniti usa will be asking retailers to provide additional client satisfaction activities on specific vehicles identified through service comm as pc405 ?Q50 client appreciation?.
  • ITB11042D - EQUIPMENT: If you confirm the customer states homelink will not operate or has improper operation. Actions 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "transit mode" (if equipped). - not in transit mode:
  • ITB15027 - ELECTRICAL SYSTEM: Service information if the glove box is removed for any reason (for example, installing an accessory kick plate, replacing an in-cabin microfilter, etc.), verify the trunk release power cancel switch operates normally after installing the
  • ITB13039A - BACK OVER PREVENTION: Service information this bulletin has compiled tire pressure monitor system (tpms) and low tire pressure warning system (ltpws) information for: - basic diagnosing of tpms/ltpws systems - radio frequency interference causing a "no da
  • ITB11011A - EQUIPMENT: Service information for qx60 hybrid vehicles, go to page 4. Q50, q70, and m35 hybrid vehicles the internal combustion (ic) engine in the q50, q70, and m35 hybrid vehicles is started using a high voltage motor that is integrated into t
  • ITB14028A - POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT: Service information the information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure
  • ITB14051A - FORWARD COLLISION AVOIDANCE: If you confirm all of the following: the fcw (forward collision warning) malfunction is on or reported to have been on, and dtc C1A27 (ecd power supply circuit) is stored (past or current), and the brake fluid level is normal. Note: c1a
  • ITB13054D - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): If you confirm: the mil is on with dtc P0101 and/or P010B (maf sen/circuit-b1/b2) and there are no drivability issues. Action: 1. Refer to step 6 in the service procedure to confirm this bulletin applies to the vehicle you are working
  • ITB15001A - BACK OVER PREVENTION: If you confirm the steering wheel makes a faint squeaking/ticking noise when turned left or right. Note: due to the faint nature of this noise it may be necessary to lift front wheels off of the ground so that it can be isolated. Act
  • ITB10037D - AIR BAGS: Service information the applied vehicles are equipped with a new version of intelligent key presets memory. Each intelligent key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that
  • ITB15025 - BACK OVER PREVENTION: Service information when servicing run flat tires or low profile tires: - special equipment and procedures are required to avoid damage. - specifically, tire pressure monitor transmitters (tpms sensors) can be damaged when imprope
  • ITB15020 - WHEELS: Service information the appearance of painted alloy wheels can be damaged if acidic cleaners are used. Do not use chrome wheel cleaner on painted wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruct
  • ITB15016 - LANE DEPARTURE: Service information if you confirm there is a need to replace the combination meter front cover (lens) on an applied vehicle for any reason (scratch, blemish, etc.): - do not replace the entire combination meter assemby. The front cov
  • ITB10062E - WHEELS: Service information for vehicles delivered to the dealers with wheel protector covers - do not remove the wheel protector covers during pre-delivery inspection (pdi) - wheel protector covers help prevent cosmetic rotor corrosion. See
  • ITB99043G - EQUIPMENT: Service information note - failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, paint guard film (pgf) is applied on many new infiniti vehicles. Pai
  • ITB14039B - VISIBILITY: If you confirm a strong sulfur like odor is coming from the moonroof drain hoses after a hot soak (after sitting with doors and windows closed). - odor is most noticeable if the moonroof shade is left closed while the vehicle sits in th
  • ITB15007 - VEHICLE SPEED CONTROL: If you confirm a power window auto-up does not work for one or more power windows. Action replace the left front (driver) door finisher with the new one listed in the parts information. While replacing the door finisher, also replace the
  • ITB15004 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE: If you confirm: the mil is on after the engine has been idling a while and one or both of the following dtcs are found stored in the ecm: - P0171 (fuel sys-lean-b1) - P0174 (fuel sys-lean-b2) action: 1. Confirm this bulletin appl
  • ITB00031D - BACK OVER PREVENTION: Service information changes or modifications to the front seat assembly trim materials may affect the proper operation of the front seat-mounted side-impact supplemental air bags and passenger occupant classification sensor and could resul
  • ITB13002A - EQUIPMENT: Service information dtc B2190 (nats antenna amp) can be stored for the following reasons: 1. Something other than an intelligent key is inserted into the key-slot. 2. An intelligent key issue. 3. A wiring issue between the key-slot and th
  • ITB11003E - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Service information two methods are used to update/upgrade navigation map data: 1. The customer goes to www.Infinitinavigation.Com and is mailed update disc(s) or sd card and installs data, or 2. The dealership is mailed update disc
  • ITB12041C - SUSPENSION: Service information if a customer would like to activate a subscription for any of the following services: - siriusxm satellite radio, navtraffic, navweather or travel link or if a radio is replaced for any reason, and a customer has an
  • ITB13047A - BACK OVER PREVENTION:DISPLAY FUNCTION: Service information in an applied vehicle, maintenance reminders (when set) are displayed in the following two locations: - meter (information display) - apps screen (maintenance note app) maintenance reminders set in the mete
  • ITB14017A - EQUIPMENT:ELECTRICAL: Service information multi a/v configuration using consult-iii plus (c-iii plus) there are many configurations of the infiniti intouch system. Typically, if the multi a/v is not configured properly on a navi equipped vehicle, you will
  • ITB13057A - COMMUNICATION: VEHICLE TO INFRASTRUCTURE: Service information if one or both intelligent keys cannot be located prior to customer delivery of an applied vehicle, refer to the applicable section of this bulletin for intelligent key registration instructions. - one (1) intelli
  • ITB14057 - ELECTRICAL SYSTEM: Service information after replacement of a can gateway module, the new module must be configured with the correct part number to complete the repair. Use the part number listed in this bulletin for all trim levels of the applied vehicles.
  • ITB14056 - ENGINE (PWS): Service information starting with 2010 model year, infiniti vehicles have been gradually incorporating a new type of dtc known as permanent dtc or p-dtc. If a vehicle is equipped with p-dtcs, all emission related dtcs will also set a p-dt
  • ITB14055 - ELECTRICAL SYSTEM: Service information if a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * check for stored dtcs. * check if the driver is resting their left foot on the brake pedal
  • ITB14038 - ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM: Service information when replacing a bcm for any reason and the original bcm?S configuration cannot be accessed with consult-iii plus (c-iii plus), the new bcm must be manually configured. Configuration settings are not "spelled out" i
  • ITB14020 - EQUIPMENT: Service information warranty claims coding for repairing wiring harnesses for all infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?S responsibilities in assisting the retailer claims administrator to
  • ITB13-052C - EQUIPMENT: Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles. No other changes were made. Please discard previous versions of this bulletin.
  • ITB16-008C - ENGINE AND ENGINE COOLING: Mil on with P0603 stored for ecm back up circuit this bulletin has been amended. See amendment history on page 3. Please discard previous versions of this bulletin.
  • ITB17-041A - EQUIPMENT: Voluntary service campaign infiniti; 2g telematics hardware deactivation this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • ITB16-012C - EQUIPMENT: Intelligent key buttons inoperative but request switches work this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB14-059B - EQUIPMENT: Intelligent key does not work intermittently this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • ITB13-057B - EQUIPMENT: 2013 jx35, 2014-2015 q50 & qx60; one or both intelligent keys lost prior to customer delivery this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • ITB15-026C - ELECTRICAL SYSTEM: Infiniti; signal tech-ii intelligent key battery test and signal check this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-024A - ELECTRICAL SYSTEM: Dtc B00A0-00 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB17-042D - ENGINE AND ENGINE COOLING: Infiniti; dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB16-021B - ELECTRICAL SYSTEM: Theft alarm sounds when vehicle is locked, unlocked, or door/trunk opened this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB14-017B - ELECTRICAL SYSTEM: 2014 ⿿ 2015 q50; configuring infiniti intouch system this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB17-005A - ELECTRICAL SYSTEM: Bluetooth, usb, and aux function diagnostic tool this bulletin has been amended. See amendment history on page 3. Please discard previous versions of this bulletin.
  • ITB16-006A - ELECTRICAL SYSTEM: Infiniti; front sonar parking sensor service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB10-037E - ELECTRICAL SYSTEM: Radio presets / climate control settings / navigation settings change with intelligent key memory this bulletin has been amended. Please see amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-026L - ELECTRICAL SYSTEM: 2014-2017 infiniti; display control unit replacement this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB12-041D - ELECTRICAL SYSTEM: Siriusxm satellite radio / weather / traffic / travel link activation this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • ITB12-011P - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB11-003F - ELECTRICAL SYSTEM: Navigation map data update matrix this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-013b - FORWARD COLLISION AVOIDANCE: Aeb warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-005a - ELECTRICAL SYSTEM: Clock, audio, hvac or navigation settings intermittently change on their own this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB16-009a - EQUIPMENT: Infiniti; theft alarm trigger history function this bulletin is no longer active. Please discard previous versions of itb16-009.
  • ITB17-007a - EQUIPMENT: Client satisfaction initiative 2g telematics hardware replacement customer satisfaction initiative id # pc451, pc452 and pc454 are no longer active. ￷ repair orders opened after this bulletin⿿s published date are no longer eligibl
  • ITB15-024a - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): 2005-2015 infiniti vehicles; ecm reprogramming service information this bulletin is no longer active. Please discard previous versions of itb15-024.
  • EXPIRATION NOTIF - EQUIPMENT: Expiration notification - 2g telematics hardware replacement campaign summary in 2016, infiniti launched a client satisfaction initiative (csi) that provided cl
  • ITB19-013a - LANE DEPARTURE: SENSING SYSTEM: CAMERA: Aeb warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB17-042c - EQUIPMENT ADAPTIVE/MOBILITY: Infiniti; dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB20-003 - WHEELS: 2014-2020 q50 and 2017-2020 q60; tpms sensor leaking air if you confirm the vehicle has the original equipment wheels and tpms sensors (tire pressure sensors) installed. And the owner states that one or more tires has a continuous air
  • ITB13-026k - EQUIPMENT: 2014-2017 infiniti; display control unit replacement this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-040 - POWER TRAIN: 2014-2015 q50; mil on with dtc P0720 and may have harsh shifting and/or lack of power service information if dtc P0720 output speed sensor is stored, follow the diagnostic procedure in the esm. If the diagnosis leads to output speed se
  • ITB12-011o - EQUIPMENT: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-024 - SEATS: Dtc B00A0-00 stored if you confirm dtc B00A0-00 (occupant detection sensor unit) is stored and ocs zero point reset cannot be performed and the following screen will display: action 1. Check the occupant classification system (o
  • ITB13-026J - ELECTRICAL SYSTEM: 2014-2017 infiniti; display control unit replacement this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB12-011n - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-013 - LANE DEPARTURE: SENSING SYSTEM: CAMERA: Aeb warning light blinking this bulletin applies only to vehicles equipped with a lane camera. Service information if the aeb warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a
  • ITB19-008 - EQUIPMENT: Exterior cleaning information service information when cleaning the exterior of an infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - always refer to the appearance and care section of
  • ITB19-006 - EQUIPMENT: Infiniti; mil on with dtc P219A and/or P219B stored service information if the mil is on and dtc P219A (air fuel ratio imbalance b1) and/or P219B (air fuel ratio imbalance b2) is stored: - do not replace the air fuel ratio (a/f) sensor
  • ITB19-005 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Clock, audio, hvac or navigation settings intermittently change on their own this bulletin applies only to vehicles equipped with infiniti intouch (intelligent key). Service information an intelligent key, for the applied vehicles wi
  • ITB16-012b - EQUIPMENT:ELECTRICAL: Intelligent key buttons inoperative but request switches work this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-001 - EQUIPMENT: Chassis control module dtc information service information if one or more of the following chassis control dtcs are stored: - C1BA0-00 - (chassis control brake system) - C1B90-00 - (direct adaptive steering system) - C1B92-00 - (brak
  • ITB17-042b - ENGINE AND ENGINE COOLING: Infiniti; dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-044g - ENGINE AND ENGINE COOLING: All model year 2012 and newer infiniti vehicles; evap leak dtc P0442, P0455, P0456 information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-026i - EQUIPMENT:ELECTRICAL: 2014-2017 infiniti vehicles; display control unit replacement this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • ITB12-011m - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Telematics service information this bulletin applies only to vehicles equipped with factory navigation system. This bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB18-039 - AIR BAGS: Air bag warning light flashing indicating system diagnostic mode if you confirm the air bag warning light is flashing slowly (repeating 2 seconds on, 2 seconds off). Note: if this should occur, the air bag diagnosis sensor unit is in
  • Revision 1-IEVAP - ENGINE (PWS): Obd ii evap tube warranty enhancement the update below was sent out to regions and retailers in august of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th
  • ITB17-026b - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: Infiniti; fuel tank is extremely difficult to fill the update below was sent out to regions and retailers in august of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c
  • ITB18-037 - EQUIPMENT: Plastic interior trim protective covering removal service information vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
  • ITB18-034 - POWER TRAIN: Transmission & engine automated data collection and diagnostic reporting service information to support proper diagnosis and to promote fixed-right-first-time ? Infiniti may review consult-iii plus (ciii plus) data relating to vehicle o
  • ITB15-026b - ELECTRICAL SYSTEM: Infiniti; signal tech-ii intelligent key battery test and signal check this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • Infiniti USA Tak - AIR BAGS: Infiniti usa electronic field communication subject: takata completion objectives for q3 infiniti is continuing to ask its retailers to urgently help increase customer participation in the takata recalls to help it achieve 100% custom
  • Infiniti USA Ret - EQUIPMENT: Infiniti usa electronic field communication subject: retailed vehicle open campaign report lists updated the lists for each retailer?S retailed vehicle open campaign report has been updated today in dbs. We made our best effort to rea
  • REVISION 4-PC451 - EQUIPMENT: 2g telematics hardware replacement client satisfaction initiative update october 12, 2018 please discard earlier versions of this bulletin. The announcement from february 17, 2017 has been revised to include: - ~397 retailed vehicles
  • ITB12-011l - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Telematics service information this bulletin applies only to vehicles equipped with factory navigation system. This bulletin has been amended to add a required actions by model and year table on page 2, a check off sheet on page 21 an
  • IPSB18-218 Retai - EQUIPMENT: Dbs enhancement: retailed vehicle open campaign report infiniti announced the availability of a new dbs enhancement tool to the service > campaign screen: retailed vehicle open campaign report on july 9, 2018, which identifies owner cont
  • Revision 1-NEVAP - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Obd ii evap tube warranty enhancement update august 17, 2018 please discard earlier versions of this bulletin. The announcement from march 21, 2017 has been revised to include: - clarification that the refueling concern is extremely h
  • Revision 1-IEVAP - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Obd ii evap tube warranty enhancement update august 17, 2018 please discard earlier versions of this bulletin the announcement from march 21, 2017 has been revised to include: o clarification that the refueling concern is extremely ha
  • ITB17-059a - SEATS: 2015 ? 2016 q50 and q50 hybrid; front seat vibration this bulletin has been amended. Applied vehicles has been updated. More information has been added to if you confirm. No other changes have been made. Discard all previous versions of
  • ITB17-026b - FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK: Infiniti; fuel tank is extremely difficult to fill this bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version
  • ITB17-026a - FUEL SYSTEM, GASOLINE: Infiniti; fuel tank is extremely difficult to fill if customer reports: customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati
  • ITB13-044f - FUEL SYSTEM, GASOLINE: All model year 2012 and newer infiniti vehicles; evap leak dtc P0442, P0455, P0456 information this bulletin has been amended. The publication date has been revised to include the latest models and model years, and the service procedure
  • ITB18-022 - ENGINE (PWS): 2014 ? 2017 q50 hybrid; engine stops running in extremely hot ambient temperatures and dtc P3182 stored if you confirm engine stops running in extremely hot ambient temperatures (greater than 110 degrees fahrenheit) and dtc P3182 hv batte
  • ITB01-024e - EQUIPMENT: New paint guard film removal information this bulletin applies only to new, unsold vehicles with paint guard film in dealer stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo
  • ITB18-021 - ELECTRICAL SYSTEM: Dast calibration (mode1) incomplete or C13E9-00/C13EB-00 unable to erase this bulletin applies only to vehicles equipped with direct adaptive steering (dast). Service information this bulletin has information for two services for whi
  • ITB12-011k - ELECTRICAL SYSTEM:SOFTWARE: Telematics service information this bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu
  • ITB11-005d - ELECTRONIC STABILITY CONTROL: Wheel balancing service information this bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
  • ITB03-051L - EXTERIOR LIGHTING:HEADLIGHTS: Headlamp fogging this bulletin has been amended. The applied vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
  • IPSB17-130 - EQUIPMENT: Dbs enhancement: custom vin campaign report infiniti is pleased to announce the availability of a new dbs enhancement to the service > campaign screen: custom vin campaign report. The tool identifies open campaigns on a customized vin li
  • IPSB15-286a - ELECTRICAL SYSTEM:SOFTWARE: Dbs enhancement ? Checking inventory for open campaigns update february 26, 2018 please discard earlier versions of this bulletin the announcement from december 21, 2015 has been revised to include: 1. New functionality for identifyin
  • ITB13-052b - ENGINE (PWS): Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles. No other changes were made. Please discard previous versions of this bulletin.
  • ITB13-026h - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Display control unit replacement this bulletin has been amended. The applied vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
  • ITB18-003 - EQUIPMENT:OTHER:LABELS: Reduced vehicle load capacity label (regulatory requirement) this bulletin applies to vehicles equipped with dealer installed or vpc installed accessories. Service information the national highway traffic safety administration (nhtsa
  • ITB12-011j - ELECTRICAL SYSTEM:SOFTWARE: Telematics service information this bulletin has been amended. A correction was made to the service procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.
  • ITB17-009a - VISIBILITY:GLASS, SIDE/REAR: Window glass warranty information this bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi
  • ITB12-011i - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Telematics service information this bulletin applies to vehicles that are equipped with factory navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all
  • ITB09-039e - VISIBILITY:WINDSHIELD: Windshield cracking this bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul
  • ITB00-024g - BRAKES (PWS): Brake noise/judder/pedal feel diagnosis and repair this bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the procut? Brake lathe were added on page 8, and a brake noise diagnostic works
  • ITB17-059 - SEATS: 2015 ? 2016 q50 and q50 hybrid; front seat vibration if you confirm there is a rattle or vibration in the front driver or passenger seat when driving. Action replace the front seat rail nuts with the new ones listed in the parts infor
  • ITB13-026g - EQUIPMENT: Display control unit replacement this bulletin has been amended. The applied vehicles section and part 1 of the service procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin.
  • ITB16-040 - VISIBILITY: 2013 jx35 and 2014 ? 2015 qx60; door mirror glass will not return after shifting reverse to drive applies to vehicles equipped with automatic drive positioner if you confirm the door mirror glass (lh and rh) automatic tilt down-up fe
  • ITB16-037a - EQUIPMENT:APPLIANCE:AIR CONDITIONER: 2014-2016 q50; incorrect difference in hvac vent temperatures the information in the previous version of this bulletin is no longer valid. Please discard the previous version of this bulletin.
  • ITB12-011g - EQUIPMENT ADAPTIVE/MOBILITY: Telematics service information this bulletin has been amended. Modifications have been made to include 2017 q50, q60, q70, qx60, and qx80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
  • P7331 - ELECTRICAL SYSTEM: Disabling the 2g tcu voluntary service campaign ***** campaign summary ***** infiniti is conducting a voluntary service campaign to disable (turn off) the 2g telematics control unit (?2g tcu?). The subject qx56/qx80, jx35/qx60, m37/m56/
  • ITB17-007 - EQUIPMENT ADAPTIVE/MOBILITY: Client satisfaction initiative 2g telematics hardware replacement this bulletin applies to vehcile equipped with navigation systems only. Service information on february 26, 2016 infiniti announced that it was sending a reminder noti
  • REVISION 1-PC451 - EQUIPMENT ADAPTIVE/MOBILITY: 2g telematics hardware replacement client satisfaction initiative the announcement from september 2, 2016 has been revised to include: - the telematics upgrade for 2014-15 q50 is now available. The procedure and part information has bee
  • ITB16-047 - ENGINE (PWS): Infiniti; diagnosis information for abs dtc C1130 service information when diagnosing for dtc C1130 (engine signal): ecm related dtcs (p-codes) must be diagnosed, repaired, and dtcs erased first. - dtc C1130 is an abs dtc that indicate
  • ITB16-042a - VISIBILITY: 2014-2017 q60 and q50; power windows do not operate correctly service information if power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or more power windows: - auto-up d
  • ITB16-037b - ENGINE AND ENGINE COOLING: 2014-2016 q50; air mix door motor lh service information this bulletin has been amended throughout. Discard all previous versions of this bulletin.
  • ITB13-052a - ENGINE (PWS): Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles and make changes to the body of the bulletin. Please discard previous versions.
  • ITB13-026f - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Display control unit replacement this bulletin has been amended. Modifications have been made to include 2017 q50, q50 hybrid, q60, qx30, qx60 and qx60 hybrid vehicles. No other changes have been made. Please discard all previous version
  • ITB17-041 - EQUIPMENT ADAPTIVE/MOBILITY: Voluntary service campaign infiniti; 2g telematics hardware deactivation introduction infiniti is conducting a voluntary service campaign (in the u.S. Only) on certain specific 2013-2016 infiniti vehicles equipped with 2g telematics ha
  • ITB16-021a - STRUCTURE:BODY:TRUNK LID : Theft alarm sounds when vehicle is locked, unlocked, or door/trunk opened this bulletin has been amended. The applied vehicles and parts information sections have been revised. No other changes have been made. Please discard previous ver
  • ITB09-015h - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: 12 volt battery storage and maintenance for new vehicles in retailer inventory this bulletin has been amended throughout. Please discard all previous versions of this bulletin.
  • ITB16-037c - EQUIPMENT:APPLIANCE:AIR CONDITIONER: 2014-2016 q50; incorrect difference in hvac vent temperatures this bulletin has been amended throughout. Discard all previous versions of this bulletin.
  • ITB12-011h - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Telematics service information this bulletin applies to vehicles equipped with factory navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc
  • ITB11-005c - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Wheel balancing service information this bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
  • ITB17-042a - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Infiniti; dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. The applied vehicles and claims information sections have been revised. No other changes have been made. Please discard previous version
  • ITB17-030b - AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION: 2014-2016 q50; occupant classification system retrofit this bulletin has been amended. Pages 20 and 22 have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
  • ITB17-030a - AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION: 2014-2016 q50; occupant classification system retrofit this bulletin has been amended. The claims information section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
  • ITB17-030 - ELECTRICAL SYSTEM:SOFTWARE: 2014-2016 q50; occupant classification system retrofit service information the information in this bulletin is provided for customers who have concerns with their vehicle's occupant classification system (ocs) operation after all campai
  • ITB17-015 - ELECTRICAL SYSTEM:SOFTWARE: Navigation system reboots when sxm traffic is enabled if you confirm the navigation system in an applied vehicle reboots when sxm traffic is enabled. Note: perform the steps in this bulletin only if the above condition occurs while the
  • ITB17-026 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: Infiniti; fuel tank is slow or difficult to fill if you confirm the fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). Important: make sure this incident has been duplicated at a gas station by deale
  • ITB17-018 - SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT: Ball joint axial end play procedure service information when working on the front suspension, use the updated service information in this bulletin along with the electronic service manual (esm). The updated information in this bulletin
  • REVISION 3-PC451 - EQUIPMENT:ELECTRICAL: 2g telematics hardware replacement client satisfaction initiative the announcement from january 3, 2017 has been revised to include: - campaign repair bulletin, itb17-007 has been developed and is now available on nnanet, and asist. Pl
  • REVISION 2-PC451 - EQUIPMENT:ELECTRICAL: 2g telematics hardware replacement client satisfaction initiative the announcement from november 3, 2016 has been revised to include: - 283b0-3ja6a is the part number being used for all vehicles, except q50 o this part supersedes the p
  • ITB16-037 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: "2014-2016 q50; incorrect difference in hvac vent temperatures if you confirm: the driver side vent is warmer by 10f or more than the passenger side with the hvacs dual temp mode selected and the a/c set on both sides at 60f. - this
  • ITB12-011F - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): "telematics service information vehicles equipped with factory navigation system this bulletin has been amended. Modifications have been made to include qx30. No other changes have been made. Please discard all previous versions of th
  • ITB15-026A - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: "infiniti; signal tech-ii intelligent key battery test and signal check this bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin. If you confirm the intelligent key intermittent
  • ITB09-059D - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: "intelligent key battery voltage check and replacement this bulletin has been superseded by itb15-026. Infiniti; signal tech-ii intelligent key battery test and signal check please discard previous versions of this bulletin."
  • ITB16021 - EQUIPMENT: 2014 - 2015 q50; theft alarm sounds when vehicle is locked, unlocked, or door/trunk opened
  • ITB16012A - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : "this bulletin has been amended in the title and service information section, including step 2a on page 3. Discard all previous versions of this bulletin. 2015 q50 & qx60; intelligent key buttons inoperative but request switches work"
  • ITB16-014 - ELECTRICAL SYSTEM: Summary to be provided on a future date.
  • EL16-014 - ELECTRICAL SYSTEM: Summary to be provided on a future date.
  • EL13-023E - BACK OVER PREVENTION: CAMERA SYSTEM: Summary to be provided on a future date.
  • ITB15-035 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Summary to be provided on a future date.
  • ITB-14-051 - VEHICLE SPEED CONTROL: Infiniti: on some vehicles, the forward collision warning (fcw) malfunction has been or is on and fluid level for brakes is normal and the abs control unit needs programming, per service procedure. Model 2013-14 jx35, qx60, 2014-15 q50.
Known Recall Investigations
  • Pedestrian alert sounds investigation # DP22005

    Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at nhtsa.Gov under odi number 11486072.Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.The petitioner asserts that hybrid and electric vehicles to which the standard does not apply should be found to contain a safety defect. In support of the petition, the petitioner includes findings contained in a bill introduced in the house of representatives in 2009, the pedestrian safety enhancement act of 2009, h.R. 734, 111th cong. (2009). A related bill, the pedestrian safety enhancement act of 2010, became law in january 2011 (pub. L. 111-373). The petitioner requests that nhtsa require all electric and hybrid vehicles comply with fmvss 141, regardless of production date.The defect petition has been opened to evaluate the issue and determine whether to grant or deny the petition.The associated product list is not exhaustive and may contain vehicles that are equipped with pedestrian alert sounds.

NHTSA decoded information from VIN

138 Results returned successfully. NOTE: Any missing decoded values should be interpreted as NHTSA does not have data on the specific variable. Missing value should NOT be interpreted as an indication that a feature or technology is unavailable for a vehicle.

Variable Value
Air Bag Loc Curtain1st and 2nd Rows
Air Bag Loc Front1st Row (Driver and Passenger)
Air Bag Loc Side1st and 2nd Rows
Body ClassSedan/Saloon
DisplacementCC3500.0
DisplacementCI213.58310433156
DisplacementL3.5
Doors4
Drive TypeFWD/Front-Wheel Drive
Electrification LevelStrong HEV (Hybrid Electric Vehicle)
Error Text0 - VIN decoded clean. Check Digit (9th position) is correct
Fuel Type PrimaryGasoline
Fuel Type SecondaryElectric
MakeINFINITI
MakeID480
ManufacturerNISSAN MOTOR COMPANY, LTD
Manufacturer Id996
ModelQ50
ModelID1901
Model Year2015
NCSA Body Type4-door sedan, hardtop
NCSA MakeInfiniti
NCSA ModelQ50
Plant CityTOCHIGI PLANT, KAWACHI-GUN
Plant Company NameNissan Motor Company, Ltd.
Plant CountryJAPAN
Plant StateTOCHIGI
Seat Belts AllManual
TPMSDirect
VINJN1AV7AP6FM790693
Vehicle TypePASSENGER CAR
Vehicle Documentation
[pdf] User Manual Owner's Manual
2015 Infiniti Q50 Hybrid Owner s Manual USA infiniti q50 hybrid owner manual vehicle q50hybrid cdn dealereprocess servicemanuals
For your safety, read carefully and keep in this vehicle. 2015 Infiniti Q50 Hybrid Owner s Manual Information Provided by: PSFXPSE :PVS */ */*5* SFQSFTFOUT B OFX XBZ PG UIJOLJOH BCPVU WFIJDMF EFTJHO *U JOUFHSBUFT BEWBODFE FOHJOFFSJOH BOE TVQFSJPS DSBGUT NBOTIJQ XJUI B TJNQMF SFGJOFE BFTUIFUJD T...
lang:i-klingon score:64 filesize: 27.23 M page_count: 418 document date: 2015-06-02
[pdf] User Manual Owner's Manual Reference Guide Guide
2015 Infiniti Q50 Hybrid Quick Reference Guide USA infiniti q50 hybrid quick reference guide owner manual s vehicle INFINITI Owners Portal *See your Owner Manual for information Behind steering wheel 1 VEHICLE INFORMATION DISPLAY 2 LOW TIRE PRESSURE Navigation System and at InfinitiUSA Please see important safety system operation limitations A cellular telephone should not be used any purpose while driving so full attention may given to Always wear seat belt   owners infinitiusa content manualsandguides admin
2015 Infiniti Q50 Hybrid Quick Reference Guide 2 1 3 4 6 7 10 11 Behind steering wheel 13 16 5 Behind steering wheel 17 6 8 9 19 12 18 21 22 18 20 22 14 15 23 24 1 VEHICLE INFORMATION DISPLAY 2 LOW TIRE PRESSURE WARNING LIGHT 3 HEADLIGHT AND TURN SIGNAL CONTROL 4 EV INDICATO...
lang:en score:62 filesize: 2.78 M page_count: 32 document date: 2014-09-29
[pdf] User Manual Owner's Manual
2015 Infiniti Q50 Hybrid Owner s Manual USA infiniti q50 hybrid owner manual vehicle 39 INFINITI Owners Printing October 2014 03 OM15E0 HV37U0 Printed in U S A For your safety read carefully and keep this admin owners infinitiusa content manualsandguides dam US manuals guides
For your safety, read carefully and keep in this vehicle. 2015 Infiniti Q50 Hybrid Owner s Manual PSFXPSE :PVS */ */*5* SFQSFTFOUT B OFX XBZ PG UIJOLJOH BCPVU WFIJDMF EFTJHO *U JOUFHSBUFT BEWBODFE FOHJOFFSJOH BOE TVQFSJPS DSBGUT NBOTIJQ XJUI B TJNQMF SFGJOFE BFTUIFUJD TFOTJUJWJUZ BTTPDJBUFE XJU...
lang:i-klingon score:60 filesize: 2.1 M page_count: 418 document date: 2014-09-29
[pdf] User Manual Guide
2015 Q50 HYBRID Infiniti Tech Info This manual describes first response operations and related warnings cautions for this vehicle is equipped with a high voltage battery hybrid responders guide owners infinitiusa content manualsandguides Hybrid
2015 Q50 HYBRID First Responder s Guide Foreword This manual describes first response operations and related warnings and cautions for this vehicle. This vehicle is equipped with a high voltage battery pack. Failure to follow recommended practices during emergency responses will cause death or ser...
lang:en score:54 filesize: 5.82 M page_count: 43 document date: 2014-09-29
[pdf] User Manual Owner's Manual Guide
2015 Q50 HYBRID Infiniti Tech Info Roadside Assistance Guide 2015Q50HYBRID INFINITI This manual describes roadside assistance operations and related warnings cautions for this vehicle is equipped with a high voltage battery pack See Owners Manual Pour éviter des blessures graves assurez vous que les témoins START SWITCH et READY dans le tableau de bord sont éteints OFF avant d 39 entreprendre tout travail à I intérieur du compartiment moteur Le peut démarrer moment si contacteur on the instrument panel are ON Make sure both lamps before working in engine compartment hybrid guide owners infinitiusa content manualsandguides Hybrid admin
2015 Q50 HYBRID Roadside Assistance Guide Foreword This manual describes roadside assistance operations and related warnings and cautions for this vehicle. This vehicle is equipped with a high voltage battery pack. Failure to follow recommended practices during emergency responses will cause death...
lang:en score:44 filesize: 2.35 M page_count: 38 document date: 2014-10-16
[pdf] User Manual Owner's Manual Guide
2015 Q50 HYBRID Infiniti Tech Info 2015Q50HYBRID INFINITI Dismantling Guide This manual describes dismantling operations and important safety related warnings cautions for this vehicle is equipped with a high voltage See Owners Manual Pour éviter des blessures graves assurez vous que les témoins START SWITCH et READY dans le tableau de bord sont éteints OFF avant d 39 entreprendre tout travail à I intérieur du compartiment moteur Le peut démarrer moment si contacteur on the instrument panel are ON Make sure both lamps before working in engine compartment battery pack hybrid guide owners infinitiusa content manualsandguides Hybrid admin
2015 Q50 HYBRID Dismantling Guide Foreword This manual describes dismantling operations and important safety related warnings and cautions for this vehicle. This vehicle is equipped with a high voltage battery pack. Failure to follow recommended practices during dismantling will cause death or ser...
lang:en score:42 filesize: 3.34 M page_count: 55 document date: 2014-09-29
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210606

I was driving my infiniti q50 and puled up to a light. When it turned green i proceeded when i noticed my check engine light comes. It won't shift past 3rd gear. It seems to be in limp mode but there was a tractor trailer barreling down on me. So i get to 35 mph and ride the side of the road. Once i got home i did a search and apparently there are a lot of issues with this transmission. Most indicated it was the valvebody and that it could cost upward of $2,500.00 plus there is a back order on them. This is my only car and can't have it tied up to long. I have an appointment to have it diagnosed this coming wednesday, 06/09/2021. I can't drive it or i will burn up the transmission. If there is such a large problem i would think this would have a recall on it. My car only has 65, 624 miles on the clock. This needs to be addressed. I am hoping for a miracle when it gets diagnosed but with all the evidence out there about the bad transmission in these cars i am expecting the worse.

NoNoN NoneNone20210525

On 5-25-2021 while merging into traffic on busy i-75. My 2015 infiniti q50 did not change into a higher gear as it should have causing the vehicle to not accelerate and lose power then the check engine light came on a few seconds after failure.This failure of the vehicles drive train placed my wife’s life and my life in extreme danger in which we were not able to accelerate with the flow of traffic and was nearly ran over by several semi tractor trucks. The vehicle is in the repair shop for the transmission valve body failure and replacement. I’ve looked this issue up online where numerous owners of this type vehicle have complained and described this as a common problem with these vehicles.

NoNoN NoneNone20210327

My car pause and jerks then stops. This is the second time this has happened after being fixed. The mechanic said they had a recall on the 2016 models for this but not the 2015 but had to correct many of the 2015 models. The check engine light came on after it stopped. I was on the interstate the last time when it stopped. I am afraid that it might happen again without any warning. This is a life threatening defect that infiniti needs to correct asap.

NoNoN NoneNone20210326

My car pause and jerks then stops. This is the second time this has happened after being fixed. The mechanic said they had a recall on the 2016 models for this but not the 2015 but had to correct many of the 2015 models. The check engine light came on after it stopped. I was on the interstate the last time when it stopped. I am afraid that it might happen again without any warning. This is a life threatening defect that infiniti needs to correct asap.

NoNoN NoneNone20210117

2015 infiniti q50. Consumer stated that while driving the sunroof exploded and shattered. *ld *js

NoNoN NoneNone20210116

2015 infiniti q50. Consumer stated that while driving the sunroof exploded and shattered. *ld *js

NoNoN NoneNone20201203

The air bag light just popped up on my dash board

NoNoN NoneNone20201202

The air bag light just popped up on my dash board

NoNoN NoneNone20200915

Tl* the contact owns a 2015 infiniti q50. The contact stated while driving approximately 70 mph, the vehicle jerked, shifted gears, reduced speed, the odometer flashed, the check engine warning light illuminated, and the heating and air conditioning system went from cold to hot. The contact got off the nearest exit and pulled over and waited a while before continuing to drive home to park the vehicle. The contact stated that a diagnostic code reader retrieved dtc code: P0720 (output speed sensor). The contact contacted infiniti of tampa (4600 n dale mabry hwy, tampa, fl 33614; (813) 694-1579) and was informed that the camshaft needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 65,000.

Read and Submit Vehicle Complaints -- 51+ complaints filed
Common OBD-II Error Codes
  • B00A0 [4] Occupant Classification System (Subfault)
  • P0456 [8] Evaporative Emissions System Small Leak Detected
  • P0442 [3] Evaporative Emission Control System Leak Detected (small leak)
  • P0455 [3] Evaporative Emission Control System Leak Detected (gross leak)
  • P0116 [1] Engine Coolant Temperature Sensor Circuit 1 Range/Performance Problem
  • P0603 [2] Internal Control Module Keep Alive Memory (KAM) Error
  • P5323 [2] P5323
  • P5326 [2] P5326
  • C1A27 [1] C1A27
  • P0101 [1] Mass or Volume Air Flow "A" Circuit Range/Performance Problem
  • P010B [1] Mass or Volume Air Flow "B" Circuit Range/Performance
  • P0171 [1] System too Lean (Bank 1)
  • P0174 [1] System too Lean (Bank 2)
  • B2190 [1] Window Passenger Rear Remote Up Switch Short to Battery
  • P0720 [3] Output Speed Sensor Circuit Malfunction
  • P219A [1] Bank 1 Air/Fuel Ratio Imbalance
  • P219B [1] Bank 2 Air/Fuel Ratio Imbalance
  • C1B90 [1] C1B90
  • C1B92 [1] C1B92
  • C1BA0 [1] C1BA0
  • P3182 [1] P3182
  • C13E9 [1] C13E9
  • C13EB [1] C13EB
  • C1130 [1] C1130
Latest VINs Decoded for this Manufacturer
VIN Year Model Manufactured In
JN1AV7AP6FM7906932015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI, JAPAN
JN1BV7AR8FM4008282015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI, JAPAN
JN1BV7AR1FM3972542015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI , JAPAN
JN1AV7AR6FM8507642015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI, JAPAN
JN1BV7AR3FM4142502015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI, JAPAN
JN1BV7AR2FM3984282015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI , JAPAN
JN1BV7AR3FM3905642015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI , JAPAN
JN1BV7ARXFM4010092015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI , JAPAN
JN1BV7AR6FM4090912015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI , JAPAN
JN1BV7AP1FM3574502015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI , JAPAN
JN1BV7AP2FM3371602015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI , JAPAN
JN1BV7AP0FM3335272015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI , JAPAN
JN1BV7AR9FM4122272015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI , JAPAN
JN1BV7AR6FM4087482015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI , JAPAN
JN1BV7AR3FM3975322015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI , JAPAN
JN1BV7AP3FM3335232015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI , JAPAN
JN1BV7AR7FM4175412015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI , JAPAN
JN1BV7AR3FM4188022015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI, JAPAN
JN1BV7AR9FM4226302015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI, JAPAN
JN1AV7AP0FM7904632015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI, JAPAN
JN1BV7AP1FM3504342015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI, JAPAN
JN1BV7AR7FM3955252015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI, JAPAN
JN1BV7AR7FM4038032015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI, JAPAN
JN1BV7AR2FM4020562015Q50TOCHIGI PLANT, KAWACHI-GUN TOCHIGI, JAPAN

Nearby VIN Numbers: JN1AV7APXEM692183 |

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