ITB17-026a
Service Bulletin Details
Public Details for: ITB17-026a
Infiniti; fuel tank is extremely difficult to fill if customer reports: customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati
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Models from 2017
2017 INFINITI Q50 |
2017 INFINITI Q60 |
2017 INFINITI Q70 |
2017 INFINITI QX60 |
2017 INFINITI QX70 |
Models from 2016
2016 INFINITI Q50 |
2016 INFINITI Q70 |
2016 INFINITI QX50 |
2016 INFINITI QX60 |
2016 INFINITI QX70 |
2016 INFINITI QX80 |
Models from 2015
2015 INFINITI Q40 |
2015 INFINITI Q50 |
2015 INFINITI Q60 |
2015 INFINITI Q70 |
2015 INFINITI QX50 |
2015 INFINITI QX60 |
2015 INFINITI QX70 |
2015 INFINITI QX80 |
Models from 2014
2014 INFINITI Q50 |
2014 INFINITI Q60 |
2014 INFINITI Q70 |
2014 INFINITI QX50 |
2014 INFINITI QX60 |
2014 INFINITI QX70 |
2014 INFINITI QX80 |
Models from 2013
2013 INFINITI EX37 |
2013 INFINITI FX37 |
2013 INFINITI FX50 |
2013 INFINITI G25 |
2013 INFINITI G35 |
2013 INFINITI G37 |
2013 INFINITI JX35 |
2013 INFINITI M37 |
2013 INFINITI M56 |
2013 INFINITI QX56 |
Models from 2012
2012 INFINITI EX35 |
2012 INFINITI FX35 |
2012 INFINITI FX50 |
2012 INFINITI G25 |
2012 INFINITI G35 |
2012 INFINITI G37 |
2012 INFINITI M37 |
2012 INFINITI M56 |
2012 INFINITI QX56 |
Models from 2011
2011 INFINITI EX35 |
2011 INFINITI FX35 |
2011 INFINITI FX50 |
2011 INFINITI G25 |
2011 INFINITI G35 |
2011 INFINITI G37 |
2011 INFINITI M37 |
2011 INFINITI M56 |
2011 INFINITI QX56 |
Models from 2010
2010 INFINITI EX35 |
2010 INFINITI FX35 |
2010 INFINITI FX50 |
2010 INFINITI G25 |
2010 INFINITI G35 |
2010 INFINITI G37 |
2010 INFINITI M35 |
2010 INFINITI M45 |
2010 INFINITI QX56 |
Models from 2009
2009 INFINITI EX35 |
2009 INFINITI FX35 |
2009 INFINITI FX50 |
2009 INFINITI G25 |
2009 INFINITI G35 |
2009 INFINITI G37 |
2009 INFINITI M35 |
2009 INFINITI M45 |
2009 INFINITI QX56 |
Models from 2008
2008 INFINITI EX35 |
2008 INFINITI FX35 |
2008 INFINITI FX45 |
2008 INFINITI G25 |
2008 INFINITI G35 |
2008 INFINITI G37 |
2008 INFINITI M35 |
2008 INFINITI M45 |
2008 INFINITI QX56 |
Models from 2007
2007 INFINITI FX35 |
2007 INFINITI FX45 |
2007 INFINITI G25 |
2007 INFINITI G35 |
2007 INFINITI G37 |
2007 INFINITI M35 |
2007 INFINITI M45 |
2007 INFINITI QX56 |
Models from 2006
2006 INFINITI FX35 |
2006 INFINITI FX45 |
2006 INFINITI G25 |
2006 INFINITI G35 |
2006 INFINITI G37 |
2006 INFINITI M35 |
2006 INFINITI M45 |
2006 INFINITI QX56 |
Models from 2005
2005 INFINITI FX35 |
2005 INFINITI FX45 |
2005 INFINITI G25 |
2005 INFINITI G35 |
2005 INFINITI G37 |
2005 INFINITI QX56 |
Models from 2004
2004 INFINITI FX35 |
2004 INFINITI FX45 |
2004 INFINITI G25 |
2004 INFINITI G35 |
2004 INFINITI G37 |
2004 INFINITI I35 |
2004 INFINITI QX56 |
Models from 2003
2003 INFINITI FX35 |
2003 INFINITI FX45 |
2003 INFINITI G25 |
2003 INFINITI G35 |
2003 INFINITI G37 |
Classification: Reference: Date: EC15-021a ITB17-026a August 16, 2018 INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL APPLIED VEHICLES: 2004 I35 (A33) 2008-2012 EX35 (J50) 2013 EX37 (J50) 2014-2016 QX50 (J50) 2003-2008 FX45/FX35 (S50) 2009-2012 FX35 (S51) 2013 FX37 (S51) 2009-2013 FX50 (S51) 2014-2017 QX70 (S51) 2003-2013 G25/G35/G37 (V35, V36) 2015 Q40 (V36) 2013 JX35 (L50) 2014-2017 QX60 (L50) 2014-2017 Q50 (V37) 2006-2010 M45/M35 (Y50) 2011-2013 M37/M56 (Y51) 2014-2017 Q70 (Y51) 2004-2013 QX56 (JA60, Z62) 2014-2016 QX80 (Z62) 2014-2015 Q60 Coupe (V36) 2017 Q60 Coupe (V37) IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stations and using multiple filling pumps). IMPORTANT: If the customer does not report the above symptoms, this bulletin does not apply. If the customer reports intermittent (but not consistent difficulty re-fueling), this bulletin does not apply. ACTION: Perform the Inspection Procedure in this bulletin, starting on page 4, only if the customer reports symptoms as described above. NOTE: Refer to the Repair Overview on page 2. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire INSPECTION PROCEDURE as it contains information that is essential to successfully completing this INSPECTION. Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this applies to your vehicle. 1/7 REPAIR OVERVIEW Does the customer always have difficulty filling the fuel tank? NO This bulletin does not apply. NO Advise the customer to return with less than ¼ of a tank of gas. YES Does the vehicle contain less than ¼ of a tank of gas? YES Perform steps in this bulletin on the following pages. NO Is the vent line found to be completely blocked? This bulletin does not apply. YES Replace blocked vent line or fuel tank. Claim FX55AA AND Claim FB32AA (vent line replacement) OR Claim FB10AA (fuel tank replacement) 2/7 ITB17-026a Essential Tools Tech-Mate Dual Purpose Diagnostic Leak Detector (part number 697-95-0130-IF). Figure A Additional Essential Tools are available from Tech•Mate online: www.infinititechmate.com, or by phone: 1-800662-2001. 3/7 ITB17-026a INSPECTION PROCEDURE IMPORTANT: Follow all cautions, warnings, and notes in the Electronic Service Manual (ESM) when working on or near the vehicle fuel system. 1. If the vehicle fuel tank is above ¼ of a tank, this investigation process CANNOT be performed. Request customer to return with ¼ of a tank or less. 2. Connect the Tech-Mate Dual Purpose Diagnostic Leak Detector (part number 697-95-0130-NIS) to the EVAP service port. Follow the instructions included with the Leak Detector to introduce “smoke” into the EVAP system. 3. Connect the CONSULT-III plus (C-III plus) VI to the vehicle and open C-III plus on the CONSULT PC. 4. Select Diagnosis (One System) and ENGINE, and then Active Test. 5. In Active Test, select VENT CONTROL/V and close the EVAP Canister Vent Control Valve by selecting ON. 6. Remove the fuel cap. Does any smoke come out of the filler tube? Does the flow meter show any flow? Flow meter If YES to either of the above: This bulletin does not apply. NOTE: Further diagnostic may be required and is not covered under this bulletin. Refer to the ESM for further information. Figure 1 If NO to both of the above: Go to step 7. 4/7 ITB17-026a 7. Is the vent line part of the tank assembly? See Figure 2 for reference. Refer to the electronic parts catalog (FAST or equivalent) to confirm if the vent line is part of the fuel tank assembly. YES: Replace the fuel tank. o Refer to the ESM, section, FL – Fuel System to replace the fuel tank. NO: Replace ONLY the section of the vent line that contains the blockage. NOTE: The vent line between the tank and canister may be made up of multiple parts. o Refer to the ESM, section, FL – Fuel System to replace the vent line assembly. Figure 2 below illustrates a basic evaporative emissions system and is for reference only. EVAP System EVAP canister purge volume control solenoid valve EVAP canister vent control valve EVAP canister filter Vent line (tank to canister) Figure 2 5/7 ITB17-026a COVERED PARTS (Parts Covered by this Emission Warranty Coverage Enhancement) PART S INFORM NOTE: This parts table is a list of parts that are covered by this emission warranty coverage enhancement. It may list more than one part number for a given Model/Model Year. For this reason it is required that the electronic parts catalog (FAST or equivalent) be used to obtain the specific part number for a given vehicle. The parts listed on the following page(s) include a wide range of evaporative emissions vent lines and fuel tanks for a large number of vehicles. The usage rate for these parts is expected to be very small. Infiniti recommends that dealers do not stock these parts and order only as necessary to ensure parts are available when needed, especially for older models. Model 2004 I35 (A33) 2008-2016 EX35/EX37/QX50 (J50) 2013-2017 JX35/QX60 (L50) 2014-2016 QX60 HEV (L50) 2003-2008 FX35/FX45 (S50) 2009-2017 FX35/FX37/FX50/QX70 (S51) 2003-2008 G35 Sedan/Coupe (V35, V36) 2008-2013 G25/G37/Q40 Sedan (V36) 2009-2015 G37/Q60 Convertible (V36) 2014-2015 Q60 Coupe (V36) 2017 Q60 Coupe (V37) 2014-2017 Q50 Sedan (V37) 2006-2010 M35/M45 (Y50) 2012-2013 M35 Hybrid (Y50) 2011-2017 M37/M56/Q70 (Y51) 2004-2010 QX56 (JA60) 2011-2016 QX56/QX80 (Z62) Description TANK ASSY-FUEL FUEL TANK HOSE-VENTILATION TUBE-EVAPOLATION PIPING TUBE-EVAPOLATION PIPING HOSE-VENTILATION HOSE-VENTILATION HOSE-VENTILATION HOSE VENT TUBE-VENTILATION HOSE-VENTILATION HOSE-VENTILATION TUBE-VENTILATION HOSE VENT HOSE-VENTILATION HOSE VENT TUBE-VENTILATION TUBE-VENTILATION HOSE VENT HOSE-VENTILATION HOSE VENT HOSE-VENTILATION TUBE-VENTILATION TUBE-VENTILATION HOSE-VENTILATION TUBE-VENTILATION TUBE-VENTILATION HOSE-VENTILATION HOSE-VENTILATION TUBE-VENTILATION HOSE VENT HOSE-VENTILATION TUBE VENTILATION HOSE VENT 6/7 Part Number 17202-2Y910 17202-6Y300 17226-CE800 17224-3JA0A 17224-3JA0A 17226-CE800 17226-CG700 17226-CE800 17226-EG005 17224-EV10A 17226-AC305 17226-CE800 17224-1NF0B 17226-EG005 17226-EH105 17224-1NG0A 17226-CE800 17226-EH105 17224-1NG0A 17226-CE800 17226-EG005 17226-EH105 17224-4HA0A 17224-4HD0B 17226-EH105 17224-4HA0A 17224-4HD0B 17226-EH105 17226-EH105 17224-1MA0A 17226-EG005 17226-EH105 17226-ZH000 17226-1LA0A Quantity 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 ITB17-026a CLAIMS INFORMATION NOTE: The below listed claims information is for the application of emission warranty coverage for this evaporative emission vapor vent line which has been extended to 15 years or 150,000 miles, whichever occurs first, only in the event that the vent line is found to be completely blocked. All claims submitted under this emission warranty coverage enhancement will be subject to parts return for verification of the completely blocked vent line as the root cause. If the vent line is not completely blocked, further diagnostic may be required that is not covered under this bulletin or this enhanced emission warranty coverage. Parts claimed under this warranty enhancement will be collected and inspected for blockage. Any repair performed to replace a part that was not completely blocked may be charged back to the dealer. DESCRIPTION PFP OP CODE SYM DIA FRT Inspect EVAP System Install Vent Hose/Line Assembly (1) FX55AA FB32AA ZE 22 0.4 (2) (1) Reference the electronic parts catalog (FAST or equivalent) and use the part number of the replaced part as the PFP. Only parts listed in the Covered Parts section of this bulletin can be used as the PFP for this emission warranty coverage enhancement. (2) Reference the current Infiniti Warranty Flat Rate Manual and use the indicated FRT. Or DESCRIPTION Inspect EVAP System Install Fuel Tank PFP OP CODE FX55AA FB10AA (1) SYM DIA ZE 22 FRT 0.4 (2) (1) Reference the electronic parts catalog (FAST or equivalent) and use the part number of the replaced part as the PFP. Only parts listed in the Covered Parts section of this bulletin can be used as the PFP for this emission warranty coverage enhancement. (2) Reference the current Infiniti Warranty Flat Rate Manual and use the indicated FRT. 7/7 ITB17-026a