ITB14020

Service Bulletin Details

Public Details for: ITB14020

Service information warranty claims coding for repairing wiring harnesses for all infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?S responsibilities in assisting the retailer claims administrator to


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Classification:
Reference:
Date:
EL14-019
ITB14-020
April 29, 2014
ELECTRICAL HARNESS REPAIR INFORMATION
APPLIED VEHICLES: All Infiniti
SERVICE INFORMATION
Warranty information received by Infiniti for repairs that are performed at the dealer level provides valuable
information for improving vehicle quality.
Infiniti is requesting your assistance in standardizing information related to harness repair and replacement.
When submitting a Warranty Claim for repairs involving electrical wires, harnesses, or connectors, record the
information listed below prominently on the repair order; and as the first information on the warranty
claim “Tech Comment Verbatim” line:
When a harness is repaired
When a harness is replaced
1. Part Number of the wire harness that was
replaced.
1. Part Number of the wire harness that was
repaired.
2. Location of failure or damage; connector
number, terminal number, wire color.
2. Location of failure or damage; connector
number, terminal number, wire color.
3. Type of failure or damage; open wire, broken
connector, multiple wires open or damaged,
etc.
3. Type of failure or damage; open wire, pinched
wire, chaffed wire, terminal spread, backed-out
terminal, etc.
Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe
that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti dealer to determine if this
applies to your vehicle.
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