ITB17-005A

Classification:
Reference:
AN17-007A
ITB17-005A
Date:
March 12, 2021
BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL
This bulletin has been amended. See AMENDMENT HISTORY on page 3.
Please discard previous versions of this bulletin.
APPLIED VEHICLES:
2013-2017 Infiniti vehicles
SERVICE INFORMATION
The Enhanced Multi-Media Interface Tester (EMMIT) J-51922 is a new special tool that tests the functionality of
the following features:
Bluetooth
o Pairing/Connecting
o Phonebook Access Profile
o Hands Free Profile (for calls)
o Bluetooth Audio test
o Message Access Profile (for text messages, if so equipped)
USB
o Tests USB music playback
o Tests USB music browsing capability
AUX
o Tests AUX Jack playback
Use EMMIT to diagnose symptoms related to Bluetooth, USB, and AUX.
If EMMIT passes diagnostic tests, the symptom is caused by the customer’s phone and not caused by the AV
control unit. DO NOT replace the AV control unit.
NOTE: If an AV control unit is replaced for multi-media issues that can be tested with EMMIT, a printed copy of
the EMMIT diagnostic results must be included with the returned unit.
See page 2 for more information about the EMMIT tool.
Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe
that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this
applies to your vehicle.
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Enhanced Multi-Media Interface Tester (EMMIT) – J-51922
Figure 1

Each dealer has been mailed an EMMIT tool.

A Quick Start Guide for EMMIT is available at:
www.infinititechmate.com >> Service Tools >> User Guides

A Tech Training Garage video for EMMIT is posted to Virtual Academy. Type “EMMIT” into the search
feature of the site to access the video.

For issues with EMMIT, contact Tech•Mate by phone 1-800-662-2001 or online
www.infinititechmate.com.

Before testing with EMMIT:
 Review the Pre-Condition List on page 4.
 Make sure EMMIT is updated to the latest version (keep connected to wifi).
NOTE: 2012 and earlier vehicles are not officially supported and may give unexpected results.
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ITB17-005A
AMENDMENT HISTORY
PUBLISHED DATE
REFERENCE
February 13, 2017
ITB17-005
Original bulletin published
March 12, 2021
ITB17-005A
Classification number updated
DESCRIPTION
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ITB17-005A
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ITB17-005A