TSB-21-52A-002

Page 1 of 5
SUBJECT:
EXCESSIVE INTERMITTENT MOVEMENT
IN DRIVER'S POWER SEAT - REVISED
No:
TSB-21-52A-002
DATE:
October 2021
2007-19 Outlander,
2018-19 Outlander PHEV,
2011-19 Outlander Sport/RVR
MODEL:
CIRCULATE TO:
[ ] GENERAL MANAGER
[ X ] PARTS MANAGER
[ X ] TECHNICIAN
[ X ] SERVICE ADVISOR
[ X ] SERVICE MANAGER
[ X ] WARRANTY PROCESSOR
[ ] SALES MANAGER
This bulletin supersedes TSB-19-52A-004, issued October 2019, and updates the procedures to help
resolve the power seat movement. Revisions are italicized and indicated by A.
PURPOSE
Some customers may notice excessive intermittent movement of the driver's power
Further production changes have
seat, typically when accelerating or decelerating.
been implemented to address this seat movement.
This TSB instructs dealers to replace the seat adjuster assembly and power seat harness in
affected vehicles with improved countermeasure parts. Due to a change in the reclining
motor, the new longer harness and connector are necessary.
BACKGROUND
Height adjustment linkages in the seat adjuster assembly may loosen over time with normal
driving and allow movement. A new seat adjuster was implemented in production at the
supplier from March 2, 2016, and has added metal bushings at the 6 rotational connections on
the seat frame, as shown below.
New Front Power Seat Adjuster LH
(Metal bushings added to 6 joints)
Connecting
Linkage
3, 4
3, 4
1, 2
Rear
Linkage
5, 6
1, 2
5, 6
Copyright 2021, Mitsubishi Motors North America, Inc.
The information contained in this bulletin is subject to change. For the latest version of this document, go to the
Mitsubishi Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).
(5124)
Page 2 of 5
TSB-21-52A-XXXII
The clearance of the slide rail and rubber damper has also been changed in production at the
supplier starting September 19, 2018. Refer to the VINs listed in Affected Vehicles.
Improvements to Slide Rail (LH)
(From 9/19/2018
Supplier Production)
Cross Section of Slide Rail (A-A)
Shaft for Sliding
Holder Bracket A
Holder Bracket B
Rubber Damper
The clearance of the bearing plate hole size has also been changed in production at the supplier
starting May 10, 2021. Refer to the VINs listed in Affected Vehicles.
"
Nut
"
Improvements to Bearing Plate
(From 5/10/2021
Supplier
Production)
Page 3 of 5
TSB-21-52A-XXXIII
AFFECTED VEHICLES
Outlander:
D
All 2007 - 2016 Outlander
D
2017 - 2019 Outlander built before and including the ending VINs as listed below:
Model Year
Country
Plant*
USA
2017 - 2019
Okazaki
Canada
2016
Mexico
2018 - 2019
USA
PMC
2018
Canada
Engine
Ending VIN
2.4 L
KZ013434
3.0 L
KZ013608
2.4 L
KZ604199
3.0 L
KZ604195
2.4 L
GZ036168
2.4 L
KJ000744
3.0 L
KJ000743
2.4 L
JJ601177
3.0 L
JJ601172
* To identify production plant, see 7th digit from end of VIN. Z = Okazaki, U = Mizushima, J = PMC
Outlander PHEV:
• 2018 - 2019 Outlander PHEV built before and including the ending VINs as listed below:
Model Year
2018 - 2019
Country
USA
Canada
Plant
Okazaki
Ending VIN
KZ034619
KZ606610
* To identify production plant, see 7th digit from end of VIN. Z = Okazaki, U = Mizushima, J = PMC
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TSB-21-52A-XXXII
Outlander Sport:
2011 - 2019 Outlander Sport/RVR built before and including the ending VINs listed below:
D
Model Year
Country
USA
2011 - 2019
Canada
Engine
Ending VIN
2.0 L
KU012241
2.4 L
KU010778
2.0 L
KU601552
2.4 L
KU601555
REPAIR PROCEDURE
If a customer reports excessive movement of the driver's power seat on the vehicles listed in
this TSB, replace the front power seat adjuster assembly and the power seat harness with the
new countermeasure parts. Refer to the Parts Information section in this TSB for the correct
part number for each vehicle.
1.
For detailed replacement instructions, refer to the applicable Service Manual:
D
Group 52A-Interior -> Seat Assembly -> Front Seat Assembly -> Removal and Installation
D
Group 52A-Interior -> Seat Assembly -> Front Seat Assembly -> Disassembly and
Reassembly.
NEW Front Power Seat Harness (LH)
Front Power Seat Harness
2.
Verify proper operation of all front power seat assembly functions, and verify that the
movement concern has been resolved.
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TSB-21-52A-XXXIII
PARTS INFORMATION
Use only the Genuine Mitsubishi Parts listed below.
NOTE: Refer to Affected Vehicles section for ending VINs of vehicles needing countermeasure
parts.
Description
Front Power
Seat Adjuster,
LH
Model
Model Year
NEW Part Number
Old Part Number
Qty
Outlander
2007-2019
6922A207
6922A119
1
Outlander PHEV
2018-2019
6922A211
N/A
1
Outlander
Sport/RVR
2011-2019
6922A237
6922A037
1
Model
Model Year
Part Number
Outlander
2007-2019
Outlander PHEV
2018-2019
Outlander Sport/RVR
2011-2019
Description
Front Power Seat
Harness, LH
Qty
1
6979A709
1
1
WARRANTY INFORMATION
This bulletin is supplied as technical information only and is not an authorization to repair. If an
affected vehicle is reported with the described condition, diagnose the condition, repair as
described in this bulletin and submit a normal warranty claim using the following information.
Labor
Operation Code
Description
52115210
Replace Front
Power Seat
Adjuster
Assembly & Seat
Harness
Nature
Code
Cause
Code
Model Year
Time
Allowance
2007-2013
1.1
2014-2019
1.3
Outlander
PHEV
2018-2019
1.3
Outlander
Sport/RVR
2011-2019
1.3
Model
Outlander
60D
Warranty Coverage: 5/60 Basic Coverage
450