2021 BMW M5 CompetitionBmw M5 Competition 2021

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 143934 [USA]: If the driver relies on only the rearview camera image, the reduced rearview image view can increase the risk of a crash or injury.
    Bmw of north america, llc (bmw) is recalling certain 2020-2021 x3 sdrive 30i, x3 xdrive 30i, x3m 40i, x3 xdrive 30e, x4 xdrive 30i, x4m 40i, 530i, 540i, 540i xdrive, m550i xdrive, m5, 550e, 550e xdrive, and 550e iperformance vehicles. A small portion of the rearview image may be slightly obscured. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."
    bmw will notify owners, and dealers will inspect and, if necessary, program the rearview camera with updated software. The recall began november 18, 2020. Owners may contact bmw customer service at 1-800-525-7417.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall R/2021/442 [UK]: The material quality of the screws used for seat belts and rear seats may not be to specifications.
    The material quality of seat and seatbelt screws may not be according to specification.
    on the affected vehicles the screws will be replaced in specific locations on the seat belts or rear seats.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • B170324 - ENGINE AND ENGINE COOLING: Bmw ag has issued a delivery stop (effective april 15, 2024) on certain model year 2018 - 2023 bmw vehicles that were produced between november 7, 2017, and september 9, 2022.
  • B630418 - EXTERIOR LIGHTING: One or more of the led daytime running lights are dim or discolored.
  • B510819 - ELECTRICAL SYSTEM: The basic conditions for initializing the power windows are not met.
  • B610524 - ELECTRICAL SYSTEM: The central information display goes black intermittently due to resets of the head unit (hu-h3). Faultb7f8f9 ??A???A???A???A???A???A? ??A???A???A???A???A???A?Hu-h: reset??A???A???A???A???A???A? Will be stored in the hu-h3.
  • B611305 - ELECTRICAL SYSTEM: The electrical system of bmw vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on ho
  • B360121 - STEERING: At low outside temperatures (below 40 degrees f) and slow driving speeds (i.E. When parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic ackno
  • B320223 - STEERING: Situation unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement shortly after the steering column starts moving, retracting, or extending, a one-time thump
  • B160123 - FUEL SYSTEM, GASOLINE: A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (evap) system(nvld natural vacuum leak detection). For this condition, the following fault is stored in the dme: 190302 - fuel tank ventilation and
  • B340714 - SERVICE BRAKES, HYDRAULIC: Functional noises (squealing/honking) when braking shortly before the vehicle comes to a stop. Cause material-
  • B540521 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: ?The sunroof will not operate in either direction.
  • B520121 - SEATS: ?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.
  • B320223 - STEERING: ?Unusual noises occur only when operating the steering column in the axial direction.
  • B640821 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees fahrenheit or more (38 f to 60 f +) without changing any climate control settings.
  • B320420 - STEERING: A groaning type noise is heard during the height adjustment.
  • B160123 - FUEL SYSTEM, GASOLINE: A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (evap) system (nvld natural vacuum leak detection). For this condition, the following fault is stored in the dme: 190302 - fuel tank ventilation and s
  • B090221 - ELECTRICAL SYSTEM:SOFTWARE: With the introduction of the bmw remote software upgrade, all service pack 18 vehicles and partial service pack 15 vehicles may receive new functionality or modifications in their features.
  • B651523 - ELECTRICAL SYSTEM: After programming the head unit (hu-h2), activating the fsc (german word freischaltcode) enabling codes repeatedly fails.
  • B514616 - STRUCTURE:BODY:TAILGATE: Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
  • B841422 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Customer is shown an incorrect gps location in the vehicle (i.E., nav map, coordinates).
  • B840822 - ELECTRICAL SYSTEM: The 3g network in the us has been shut down. This means that only the 4g network will be available. In the 4g network, voice calls will be transferred via the voice over lte (volte) function. For this purpose, the sim card must perform an i
  • B651623 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Customer states there is no audio playback (telephony, navigation, radio) and system sounds (pdc, turn indicators, acoustic signals) may also have failed.
  • B630418 - EXTERIOR LIGHTING: One or more of the led daytime running lights are dim or discolored.
  • B620223 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: In sport mode, a black square appears in the rpm gauge (tachometer) section of the instrument cluster display.
  • B320420 - STEERING: A groaning type noise is heard during the height adjustment.
  • B841422 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Customer is shown an incorrect gps location in the vehicle (i.E., nav map, coordinates).
  • B720417 - SEATS: Acoustic and visual warnings indicate that the front passenger seat is occupied, and the safety belt is not fastened when the seat is actually unoccupied. If the situation is currently present, sit in the seat and move the seat to a slightl
  • B613322 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Due to a software error, remote software upgrade (rsu) and remote support are currently not possible. Additionally, the integrated owner's handbook cannot be displayed.
  • B612922 - STEERING: The saved steering column positions, vertical and horizontal, are not stored long term.
  • B540521 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: The sunroof will not operate in either direction. There are no faults stored related to the sunroof. If the vehicle has any faults stored related to the sunroof, this bulletin does not apply.
  • B651922 - UNKNOWN OR OTHER: The customer complains that the radio stations change by themselves.
  • B611222 - VISIBILITY: After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
  • B662419 - EQUIPMENT:ELECTRICAL: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
  • B170222 - ENGINE AND ENGINE COOLING: Coolant is leaking from under the car which is equipped with the s63 engine. A low coolant warning might also be displayed (cc message id166).
  • SIB650922 - EQUIPMENT:ELECTRICAL: The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output.
  • SIB090121 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE: Bmw offers a new special ista installation made available for roadside assistance / mobile service technicians. The new ista version is also able to be used in case of a remote software upgrade (rsu) programming failure to get the customer
  • SIB651312 - ELECTRICAL SYSTEM: The headunit high (hu-h), also called nbt, began replacing the car information computer (cic) on certain my2013 vehicles with option 609 (as of 7/2012 production). This uses map north america next. The headunit high 2 (hu-h2), also called n
  • SIB640222 - ENGINE AND ENGINE COOLING: Mist formation on the windshield inside surface may occur at departure or after msa (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may oc
  • SIB610822 - EQUIPMENT:ELECTRICAL: When using the key reader to retrieve information from the customer's key, no current vehicle data is available.
  • SIB610722 - EQUIPMENT:ELECTRICAL: Check control message (ccm) displays "vehicle key missing" after engine start.
  • B090321 - BACK OVER PREVENTION:SOFTWARE: In some rare cases a customer vehicle might be excluded from one or more remote software upgrade(rsu) campaigns. This sib gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
  • B610722 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Check control message (ccm) displays "vehicle key missing" after engine start.
  • B110621 - EQUIPMENT: Information updated about engine oil filter cap drain plug. When performing an engine oil service on vehicles equipped with a n63m, n63b or s63m engines; the etk states to use "set oil filter element" p/n 11 42 5 a33 c42 or p/n 11 42 5 a33
  • B661519 - LANE DEPARTURE: The steering intervention for lane departure warning (ldw) is too strong (severe), which can create an uncomfortable feeling for the driver. Background: steering intervention helps keep the vehicle in the lane if the system detects that a
  • B840917 - EQUIPMENT: While using the wireless charger, one or both of the following may occur: 1) the bmw display key or mobile phone becomes hot to the touch. 2) the device switches off due to over temperature (built-in device protection).
  • B840621 - COMMUNICATION:MANUFACTURER TELEMATICS: The sim card installed in the telematics control unit (atm2) connects to different mobile providers' networks. However, due to a missing parameter, this does not work and can cause disruption in bmw connecteddrive services in areas with ins
  • B662419 - ENGINE (PWS): Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
  • B652121 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Siriusxm satellite radio is not working and does not display a channel list.
  • B320420 - BACK OVER PREVENTION: A groaning type noise is heard during the height adjustment.
  • B090121 - EQUIPMENT: Bmw offers a new special ista installation made available for roadside assistance / mobile service technicians.
  • B001020 - ELECTRICAL SYSTEM: Bmw of north america (bmw na) has made information available online to customers about software versions, including any changes to vehicle functionality that will result from each update.
  • B611621 - ELECTRICAL SYSTEM:SOFTWARE: The "energy management" check control message (id code 415) is falsely displayed when entering the vehicle.
  • B540521 - EQUIPMENT:ELECTRICAL: The sunroof will not operate in either direction.
  • B511921 - EQUIPMENT: A faulty componnent inside the trunk spindle drive.
  • B650919 - ELECTRICAL SYSTEM: Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no longer available, a black screen is shown in the control display, the system works again after a short interruption.
  • B662419 - STEERING: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle maynot start when placing the key against the steering column.
  • B651312 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): The headunit high (hu-h), also called nbt, began replacing the car information computer (cic) on certain my2013 vehicles with option 609 (as of 7/2012 production). This uses map north america next. The headunit high 2 (hu-h2), also called n
  • B640821 - ELECTRICAL SYSTEM: The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees fahrenheit or more (38f to 60f +) without changing any climate control settings. In some cases the ai
  • B090321 - EQUIPMENT:ELECTRICAL: In some rare cases a customer vehicle might be excluded from one or more remote software upgrade (rsu) campaigns. This sib gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
  • B090221 - EQUIPMENT:ELECTRICAL: With the introduction of bmw remote software upgrade, all service pack 18 vehicles and partial service pack 15 vehicles may receive new functionalities or modifications in their features with a new software update.
  • B610721 - STEERING: Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel.
  • B341019 - SERVICE BRAKES, HYDRAULIC: Inform the customer during a consultation that the m compound (standard equipment) and m carbon ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the high
  • B110621 - ENGINE AND ENGINE COOLING: When performing an engine oil service on vehicles equipped with a s63m engine the etk states to use "setoil filter element" p/n 11 42 5 a33 c43. P/n 11 42 5 a33 c43 is a new part number that was recently created without current parts availa
  • SIB 62 03 21 - ELECTRICAL SYSTEM:SOFTWARE: When the vehicle is operated in sport mode, the engine speed is no longer displayed in the bmw head-up display (hud).
  • SIB 61 04 21 - EQUIPMENT:ELECTRICAL: The customer may complain of a check control message stating "safe share detected" (ccm-id 953). Check control message can be verified by checking key reader information or performing the check control message history service function.
  • B662919 - EQUIPMENT:ELECTRICAL: The top view image of the vehicle is misaligned when observed in the control information display (cid). When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the cid that the lines are not parallel to the
  • B651721 - EQUIPMENT:ELECTRICAL: The bmw key card cannot be activated. The activation menu in the bmw idrive is missing.
  • B341019 - SERVICE BRAKES, HYDRAULIC: Inform the customer during a consultation that the m compound (standard equipment) and m carbon ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the hig
  • B840220 - EQUIPMENT:ELECTRICAL: Remote 3d view not available: remote 3d view cannot be launched in the bmw connecteddrive app.
  • B840120 - EQUIPMENT:ELECTRICAL: Bmw connecteddrive services are not available: the bmw connecteddrive services are not available for an extended period.
  • B720321 - SEAT BELTS: M5 cs precrash safety belt tensioning triggers prematurely in certain situations: in certain situations, when the vehicle is being driven more dynamically and repeated heavy braking may berequired, the precrash safety belt tightening applic
  • B662419 - EQUIPMENT:ELECTRICAL: Remote control is not detected: vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle maynot start when placing the key against the steering column.
  • B660321 - EQUIPMENT:ELECTRICAL: Delivery stop: radio remote control m sport: vehicles were delivered with the wrong radioremote control (without motion sensor) whichdecreases the theft-proofing against rangeextenders.
  • B650721 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI: Hu-h3 mgu resets due to bluetooth connection with samsung android 11 : the head unit resets when using various apps (e.G., youtube, spotify, etc) on the connected mobile phone. This affects samsung mobile phones (e.G., galaxy s20 / s21) w
  • B651121 - ELECTRICAL SYSTEM:SOFTWARE: Siriusxm satellite radio is not working and does not display a channel list.
  • B630418 - EQUIPMENT: One or more of the led daytime running lights are dim or discolored.
  • B610421 - ENGINE (PWS): The customer may complain of a check control message stating "safe share detected" (ccm-id 953). Check control message can be verified by checking key reader information or performing the check control message history service function.
  • B520121 - EQUIPMENT ADAPTIVE/MOBILITY: Front seat will not calibrate/initialize, and the stored faults cannot be deleted
  • B360121 - EQUIPMENT ADAPTIVE/MOBILITY: Diagnosis of compound brake system complaints in m vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degree
  • B340414 - SERVICE BRAKES, AIR:DISC: Diagnosis of compound brake system complaints in m vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degree
  • B662919 - BACK OVER PREVENTION: Top view camera image is misaligned: the top view image of the vehicle is misaligned when observed in the control information display (cid).
  • B630421 - EXTERIOR LIGHTING: Automatic high beam does not dim automatically: the automatic high beams may not automatically dim to low beams.
  • B510221 - PARKING BRAKE: Air duct cover loose or missing: the air duct cover (fender mounted) may be loose or missing. Prolonged high-speed driving can cause movements of the fender, causing the air duct to become loose.
  • B650121 - EQUIPMENT: Sporadic failure or cracking noise in bass speakers: no bass or a cracking noise can be heard from the bass speakers.
  • B630121 - EXTERIOR LIGHTING: Brake light remains lit after brake pedal release: the trunk-mounted brake light remains lit for several seconds after the brake pedal is released.
  • B520121 - SEATS: Seat fails to initialize due to missing end stop: front seat will not calibrate/initialize.
  • B511218 - STRUCTURE: Trim strip is loose or detached from roof: the roof trim strip may be loose or detached. The roof trim strip adhesive was not sufficient.
  • B510221 - ENGINE AND ENGINE COOLING: Air duct cover loose or missing: prolonged high-speed driving can cause movements of the fender, causing the air duct to become loose.
  • B340121 - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): Dynamic stability control (dsc) unit does not respond after programming: after programming the vehicle using ista, the dsc control unit does not respond. Or:in the case of a bmw remote software upgrade, the customer gets a check control mes
  • B662419 - STEERING: Remote control is not detected: vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
  • B661820 - ELECTRICAL SYSTEM: ?Gesture control unintended operation: the gesture camera inadvertently detects movement and performs unintended operations.
  • B652120 - EQUIPMENT: ?No preview images displayed in the rear seat entertainment: the rear seat entertainment screens do not display any preview images at times.
  • B652020 - EQUIPMENT: ?Program head unit: satellite radio content is not available over ip, this does not affect channels received over satellite.
  • B662419 - ELECTRICAL SYSTEM: Remote control is not detected: vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
  • B661820 - EQUIPMENT: ?Gesture control unintended operation: the gesture camera inadvertently detects movement and performs unintended operations.
  • B652120 - SEATS: ?No preview images displayed in the rear seat entertainment: the rear seat entertainment screens do not display any preview images at times.
  • B652020 - EQUIPMENT: ?Program head unit: satellite radio content is not available over ip, this does not affect channels received over satellite.
  • B620320 - EXTERIOR LIGHTING: Malfunction indicator lamp (mil) is illuminated with fault memory cdc152: the malfunction indicator lamp (mil) is illuminated in the instrument cluster. The vehicles has no operating failures; only the mil is illuminated.
  • B612620 - EQUIPMENT: ?Bmw digital key card is not detected when placed on the nfc tray: the customer may have the following complaints: the digital key card cannot be activated on the nfc (near field communication) charging tray (the activation pop-up does not
  • B160420 - ENGINE AND ENGINE COOLING: ?Tank ventilation diagnosis: there is software error in the diagnosis of the fuel tank ventilation valve. This error may result in the service engine soon (mil) light not being activated if a fault is found in the tank vent system after a s
  • B011220 - TIRES: Bmw maintenance booklet and oem tire manufacturers' warranties: in efforts to provide a digital experience to our customers, bmw of north america, llc (bmw na) is proud to announce a digital version of both the bmw maintenance booklet and b
  • B662919 - BACK OVER PREVENTION: CAMERA SYSTEM: Top view camera: the top view image of the vehicle is misaligned when observed in the control information display (cid). When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the cid that the lines are no
  • B661720 - BACK OVER PREVENTION: Surround view - parking view images displayed incorrectly: after programming and shifting into reverse, there may be various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the cid (central
  • B661520 - VEHICLE SPEED CONTROL:CRUISE CONTROL: Active cruise control - unexpected deceleration: vehicle slows down (decelerates) unexpectedly while active cruise control with stop & go (acc) function is activated.
  • B650919 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Head unit resets with fault code b7f8f9 reset watchdog: customer states the following about their vehicle: active radio or music source is interrupted. The navigation is no longer available. A black screen is shown in the control display.
  • B612315 - EQUIPMENT: Low washer fluid warning light is illuminated when the washer fluid tank is full: low washer fluid warning light is illuminated when the washer fluid tank is full.There are no faults stored in the system for the washer fluid level switch.
  • B160420 - ELECTRICAL SYSTEM:SOFTWARE: Tank ventilation diagnosis: there is software error in the diagnosis of the fuel tank ventilation valve. This error may result in the service engine soon (mil) light not being activated if a fault is found in the tank vent system after a se
  • B651420 - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: Dwa anti-theft alarm activates for no apparent reason: the alarm system is activated due to no apparent external or internal influence. Sensitivity of internally installed tilt alarm sensor in the alarm system (dwa).
  • B320420 - STEERING: Groaning noise during height adjustment of the electric steering column: a groaning type noise is heard during the height adjustment.
  • B651420 - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: Dwa anti-theft alarm activates for no apparent reason: the alarm system is activated due to no apparent external or internal influence. Sensitivity of internally installed tilt alarm sensor in the alarm system (dwa).
  • B320420 - ELECTRICAL SYSTEM: Groaning noise during height adjustment of the electric steering column: a groaning type noise is heard during the height adjustment.
  • B320420 - STEERING: Groaning noise during height adjustment of the electric steering column: a groaning type noise is heard during the height adjustment.
  • B320320 - STEERING: Failure of the electric steering column adjustment at higher cabin temperature: electric steering column adjustment fails when interior cabin temperatures rise above 122 degrees f (e.G., parked outdoors on hot day). Faulty self-diagnosis of
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20201230

The reverse backup lights and camera image is so dim and limited as be unusable and very unsafe when backing up at night in darkness. Dealer service could not fix as designed in! I believe same system used on all 2021 series 5 cars. Left car at dealer with fobs as i am refusing the car cancelling sale as hidden defect unsafe and not fixable per dealer service mgr. Attached photos are actually brighter than what driver sees. View is from my garage and driveway to backup. Red tint is break lights stronger than weak backup lights all very abnormally dim with very restricted illuminated view.

NoNoN NoneNone20201229

The reverse backup lights and camera image is so dim and limited as be unusable and very unsafe when backing up at night in darkness. Dealer service could not fix as designed in! I believe same system used on all 2021 series 5 cars. Left car at dealer with fobs as i am refusing the car cancelling sale as hidden defect unsafe and not fixable per dealer service mgr. Attached photos are actually brighter than what driver sees. View is from my garage and driveway to backup. Red tint is break lights stronger than weak backup lights all very abnormally dim with very restricted illuminated view.

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