E-one Cyclone Ii 2016

• Recall 144065 [USA]: The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies, increasing the risk of an injury.
  E-one incorporated (e-one) is recalling certain 2013-2019 typhoon and cyclone 2, 2013-2014 cyclone 3, 2014-2019 quest 2 and 2017 chsh emergency vehicles equipped with a cummins isl, l9, isx12, x12, isx15, or x15 engine. The engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
  e-one will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began november 15, 2019. Owners may contact e-one customer service at 1-352-861-3612. Note: vehicles previously repaired under recall 18v-019 also need this recall remedy.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 157270 [USA]: A loss of hydraulic steering assist can increase the risk of a crash.
  E-one incorporated (e-one) is recalling certain 2014-2019 cyclone ii, 2013-2014 and 2016-2019 typhoon, 2015-2017 quest fire trucks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
  e-one has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began august 28, 2019. Owners may contact e-one customer service at 1-352-861-3612.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 127265 [USA]: If the torque rod tower fails and affects vehicle handling, it can increase the risk of a crash.
  E-one incorporated (e-one) is recalling certain 2016-2018 e-one cyclone ii and typhoon aerial devices. The torque rod tower may crack causing failure of the tower, possibly affecting vehicle handling.
  e-one will notify owners, and direct owners to contact the manufacturer of the atlas suspension for replacement parts, free of charge. The recall began january 10, 2019. Owners may contact e-one customer service at 1-352-861-3612.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 130566 [USA]: Stress fractures in the aerial device may result in the ladder failing, increasing the risk of injury of the bucket occupant.
  E-one incorporated (e-one) is recalling certain 2016-2017 e-one cyclone ii sp-10 emergency vehicles equipped with a 100 foot steel rear mount platform aerial device. Over time, movement of the bucket on the aerial ladder may cause stress fractures in the ladder tubing, compromising the integrity of the aerial device.
  e-one has notified owners, and dealers will either repair or replace the affected ladder sections, free of charge. The recall began on july 10, 2018. Owners may contact e-one customer service at 1-352-861-1122.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 127807 [USA]: The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies.
  E-one incorporated (e-one) is recalling certain 2013-2017 cyclone ii, typhoon, and quest ii emergency vehicles equipped with a cummins isl, l9, isx15, or x15 engine. The affected engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
  e-one will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began on february 19, 2018. Owners may contact e-one customer service at 1-352-861-3612.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 128616 [USA]: A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
  E-one incorporated (e-one) is recalling certain 2013-2017 e-one cyclone ii, quest, typhoon, 2016 freightliner m2 112, 2013-2015 international 7400, 2014-2017 international 4400, freightliner m2 106, 2016-2017 kenworth t370, and 2015 kenworth t800 vehicles equipped with hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
  e-one will notify owners, and a certified dealer or technician will install a stainless steel retaining ring, free of charge. The recall began on january 11, 2018. Owners may contact e-one customer service at 1-352-861-3612.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 130838 [USA]: If the steering assist cylinder detaches there would be a loss of power steering assist, increasing the risk of a crash.
  E-one incorporated (e-one) is recalling certain 2016-2017 quest, cyclone ii, and typhoon emergency vehicles. The power steering assist cylinder may not have been properly tightened to the steering arm.
  e-one will notify owners, and dealers will inspect and retighten the steering assist cylinder mounting bolts, free of charge. The recall began on november 27, 2017. Owners may contact e-one customer service at 1-352-861-3612.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 123812 [USA]: A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
  E-one incorporated (e-one) is recalling certain 2013-2016 typhoon and cyclone ii and 2014-2016 quest emergency vehicles. The ball joints on the independent front suspension (ifs) modules can loosen and separate, leading to a partial loss of steering.
  e-one will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall began on may 5, 2017. Owners may contact e-one customer service at 1-800-627-5050.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 122013 [USA]: Sudden suspension air bag failure can result in a reduction of vehicle stability and handling, increasing the risk of a crash.
  E-one incorporated (e-one) is recalling certain model year 2010-2016 tandem axle cyclone vehicles manufactured july 15, 2010, to june 12, 2016. The affected vehicles are equipped with firemaax suspension and aerial jack legs. While the vehicle is parked with the jack legs extended, the firemaax suspension air bags may lose pressure. When the jack legs are retracted, the air bags may be wrinkled, resulting in damage and the possible failure of the pressurized suspension air bags.
  e-one will notify owners, and dealers will install a pressure protection valve on the exhaust port of the height control valve, free of charge. The recall began december 19, 2017. Owners may contact e-one customer service at 1-352-861-3612.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 120362 [USA]: A hydraulic fluid leak can cause a loss of aerial device function, increasing the risk of injury.
  E-one incorporated (e-one) is recalling certain model year 2014-2016 typhoon, quest, and cyclone fire trucks manufactured january 1, 2014, to october 11, 2016, and equipped with aerial ladders. Due to a design change, the filter for the aerial ladder may leak hydraulic fluid.
  e-one will notify owners, and dealers will inspect and replace the filter and head assembly, as necessary, free of charge. The recall began on november 29, 2016. Owners may contact e-one customer service at 1-800-627-5050.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 120579 [USA]: If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing the risk of injury.
  E-one incorporated (e-one) is recalling certain model year 2015-2016 cyclone ii vehicles manufactured july 31, 2015, to june 12, 2016, 2015-2016 typhoon vehicles manufactured september 21, 2015, to july 27, 2016, 2015 freightliner m2 vehicles manufactured november 3, 2015, and 2015 international 7400 vehicles manufactured november 3, 2015. The affected vehicles may be equipped with certain c20 and c21 split-shaft transmissions from waterous. This transmission sends power to the wheels of an emergency response vehicle or powers an add-on unit such as a water pump used for fighting fires. A component within the shift unit may be damaged and as a result, the operator may not be able to switch the power output.
  e-one will notify owners and will supply a remedy kit that replaces the clevis pin and retaining rings, free of charge. The recall began on september 8, 2016. Owners may contact e-one customer service at 1-352-861-3612.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 116995 [USA]: A short circuit may result in damage to components of the vehicle's electrical system, affecting their function such as causing a loss of headlights, increasing the risk of a crash. a short circuit may also increase the risk of a fire.
  E-one incorporated (e-one) is recalling certain model year 2014-2016 e-one cyclone ii and typhoon vehicles manufactured january 1, 2014, to may 31, 2016, equipped with certain class 1 es-key power control modules manufactured by hale products. The affected power control modules may not provide sufficient circuit protection depending on their combination of software and installation, possibly resulting in a short circuit.
  e-one will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on july 25, 2016. Owners may contact e-one customer service at 1-904-237-1122, or hale customer service at 1-800-533-3569.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 111748 [USA]: If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
  E-one incorporated (e-one) is recalling certain model year 2015-2016 cyclone ii, quest ii and typhoon emergency vehicles manufactured may 1, 2015, to march 31, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. These pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump.
  e-one will notify owners to check the strainer for missing solder at the joints. Any strainers missing solder will be replaced, free of charge. The recall began on june 6, 2016. Owners may contact e-one customer service at 1-352-861-3612 or hale customer service at 1-800-533-3569.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 2019517 [Canada]: Electrical
  Issue: on certain vehicles, the starter lock-out relay could be damaged over time, causing it to fail. If this happens, it will not be possible to start the engine. Note: a possible symptom of a damaged starter lock-out relay is a truck that requires multiple attempts to start. Safety risk: an emergency vehicle with an engine that cannot be started could increase the risk of injury in an emergency situation. Corrective actions: e-one will notify owners by mail and instruct them to take their vehicle to a service center to install a relay and diode kit.

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• Recall 2019409 [Canada]: Suspension
  Issue: on certain fire trucks, the front shock absorbers may separate from their upper mounts. A loose shock absorber may contact and damage the steering gear housing, resulting in a steering fluid leak and loss of power steering assist. Note: a loose shock absorber may cause a rattle or clunk noise from the front suspension or a change in vehicle handling. Safety risk: a loss of power steering assist could increase the risk of a crash. Corrective actions: the company will notify owners by mail and instruct them to take their vehicle to a service center to inspect and repair the front shock absorber upper mounts.

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• Recall 2019022 [Canada]: Suspension
  Issue: on certain vehicles, the axle mounting point for the lateral torque rod could fail. This could cause a change in vehicle handling. Safety risk: a sudden change in vehicle handling could increase the risk of a loss of control and result in a crash. Corrective actions: the company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer for the installation of an upgraded lateral torque rod tower on the rear axle.

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• Recall 2018044 [Canada]: Engine
  Certain vehicles equipped with a cummins isl, l9, isx15 or x15 engines, are fitted with a starter lock-out relay which could fail over time due to high voltage current from the starter solenoid during start up. In an emergency situation the vehicle would not be able to start, which could increase the risk of injury during firefighting operations. Correction: dealers will inspect and replace the starter lock-out relay. Additionally a diode will be added to the starter solenoid circuit to improve longevity of the lock-out relay.

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• Recall 2017590 [Canada]: Accessories
  On certain fire trucks, the retaining ring(s) in the relief valve assembly may not have been made using high grade stainless steel, causing it to deteriorate over time due to frequent exposure to water. If the retaining ring fails, the relief valve may break down and prevent the fire pump from building adequate pressure, which would increase the risk of injury during firefighting operations. Correction: dealers or certified technicians will inspect and replace the retaining ring(s) as necessary.

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• Recall 2017495 [Canada]: Steering
  On certain vehicles, the steering assist cylinder attachment and adjustment points may not have been tightened to specification at time of assembly. This could result in the steering assist cylinder separating from the steering arm, causing a loss of steering assist and increasing the risk of a crash causing injury and/or damage to property. Correction: vehicles will be inspected and fasteners tightened to specification.

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• Recall 2017213 [Canada]: Suspension
  On certain vehicles equipped with reyco independent front suspension (ifs), the suspension system may contain loose ball joints. If these are not detected through regular servicing, they may separate, causing suspension failure. This could affect vehicle handling and increase the risk of a crash causing injury and/or damage to property. Correction: owners will be instructed the have the suspension inspected by an e-one certified dealer or technician. Loose ball joints will be replaced.

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• Recall 2016578 [Canada]: Suspension
  On certain vehicles equipped with jacklegs and firemaax suspension air bags, the air bags could lose pressure and fail over time. Suspension air bag failure could affect vehicle stability which could increase the risk of a crash causing injury and/or damage to property. Correction: dealers will install a pressure protection valve on the exhaust port of the height control valve.

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• Recall 2016548 [Canada]: Accessories
  On certain vehicles equipped with aerial devices, the hydraulic filter head for the hydraulic system may be defective. As a result, the filter head may flex under pressure, allowing the sealing o-ring to be pushed out, resulting in a fluid leak. This could cause reduced aerial/ladder performance, increased power requirements and could potentially result in damage to other hydraulically driven components. This could increase the risk of injury/damage to property. Correction: dealers will inspect the filter head and replace if necessary.

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• Recall 2016240 [Canada]: Other
  On certain fire trucks, the components that make up the 6" water intake strainer may have been improperly soldered during the manufacturing process. This could lead to degradation in pump performance which could reduce firefighting effectiveness, and potentially increase the risk of injury. Correction: hale products recommends an inspection be performed by pulling caps and any suction adapters off of the intake and check the strainer for faulty soldering. If the strainer is found to be missing solder at the joint, hale products will send a replacement strainer directly to affected owners.

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To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.