2003 MACK CXMack Cx 2003

Complaint Information: Recalls, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 87600 [USA]: The head lights may not operate properly which could result in intermittent or no headlight function. this could impair a driver's visibility, increasing the risk of a crash.
    Mack is recalling 34,269 my 1999-2005 cx and my 2004-2008 cxn trucks. The headlight switch may prematurely fail resulting in inoperative or intermittent headlights.
    dealers will replace the headlight switch. The recall began on february 27, 2009. Owners may contact mack at 1-800-528-6586.
    mack recall no. SC0342.Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov .

  • Recall 72737 [USA]: A leak in the fuel injection line may spray fuel on the hot surfaces of the exhaust gas recirculation system, which could result in an engine fire.
    On certain trucks equipped with aset ac model engines, the engine as configured with an external exhaust gas recirculation system makes servicing the fuel injection lines difficult when using traditional tools. Therefore, it is possible for fuel leaks to develop when removing and installing the fuel injection lines.
    dealers will replace the fuel injection lines free of charge. Note: this recall supersedes a previous campaign conducted in 2006 (please see 06v392). The recall began on september 11, 2007, with subsequent mailings every six weeks until april 2008. Owners may contact mack at 800-528-6586.
    mack recall no. SC0324.Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.

  • Recall 37511 [USA]: This could potentially result in an engine fire.
    On certain trucks, a leak in the aset ac fuel injection line may spray fuel on the exhaust gas recirculation pipes that carry hot exhaust gases .
    mack has issued a stop work on this campaign under further notice (2-22-2007). The remedy does not adequately address the issue on all vehicles. Mack will re-release the recall in the near future. (please see nhtsa no. 07v159/mack recall no. Sco323 for vehicles that have had this repair already performed.) this recall has been superseded (please see 07v401/sC0324).
    mack trucks recall no. SC0317.Customers can also contact the national highway traffic safety administration?S vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.

  • Recall 55204 [USA]: This interference leads to a reduction in braking capabilities on the right side of the vehicle as the brake "shoes" become worn, increasing the risk of a crash.
    On certain heavy duty class 8 trucks, there is a slack on the brake assembly's adjuster and it is interfering with the axle housing.
    the rear brake assemblies were replaced. All vehicles have been repaired.
    mack truck recall no. SC0291.Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.

  • Recall 55179 [USA]: If the hose fails, fuel can be sprayed on the exhaust manifold, which could potentially lead to an engine compartment fire.
    On certain heavy duty class 8 diesel trucks equipped with aset ac engines, the location of the fuel inlet hose may result in overheating or abrasion of the hose, which may lead to a premature failure.
    dealers will repair and replace the fuel inlet hose free of charge. The recall began on february 14, 2005. Due to some quality and supply issues with parts to support this safety recall, owners may have been informed during april 2005,that the safety recall was on hold. These issues have now been resolved. For owners who have not had their vehicle(s) repaired, contact a mack parts and service center immediately to schedule an appointment to have your vehicle(s) repaired. Owners may contact mack trucks at 610-709-2131.
    mack trucks recall no. SC0292.Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.

  • Recall 42655 [USA]: Failure of two of the three bolts could result in the loss of steering, which could result in loss of vehicle control and crash without warning.
    On certain truck chassis, the steering gear mounting bolts were made of inconsistent bolt material, which has led to bolt failures. This inconsistent bolt material condition could result in a failure of a steering gear mounting bolts. The steering gear is mounted to the vehicle's frame with three bolts.
    dealers will inspect vehicles. New steering gear mounting bolts will be installed. The recall began october 2004. Owners should contact mack at 1-610-709-3337.
    mack recall no. SC0289.Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 34810 [USA]: The ball stud could become loose, causing loss of steering control which could result in a crash.
    On certain chassis equipped with dana steering axle assemblies. These axles are built with an integral knuckle and steering arm. The steering arm could have longitudinal cracks.
    dealers will inspect the integral knuckle and steer arm and replace if necessary. Owner notification began on january 16, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3337.
    customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 62402 [USA]: In this condition, the vehicle would not meet the emergency requirements of the standard.
    Certain heavy duty vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 121, "air brake systems." improper seating of the check valve retainer in the brass fitting housing has occurred. It is possible for the air brake system pressure to push the check valve internal parts into the primary system reservoir and a vehicle operator would not know that this has happened.
    dealers will replace the check valve. Owner notification began november 26, 2003. Owners should contact mack at 1-610-709-3337.
    mack recall no. SC0281.Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 33183 [USA]: If left undetected or corrected it could lead to the separation of the fifth wheel top plate from its mounting structure, possibly resulting in a crash.
    On certain heavy duty trucks equipped with jost international jsk 37u series fifth wheels, a fatigue crack can develop in the bracket pin weld under certain loading conditions.
    dealers will replace the bracket pins and repair instructions free of charge. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jost international at 616-846-7700 or by email to [email protected] or mack at 610-709-3337.
    also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 35182 [USA]: With the right reflector not being visible, the width of the vehicle is not readily apparent, increasing the risk of a crash.
    Certain heavy duty trucks fail to comply with the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." the view of one of the four back of cab reflectors is blocked by the exhaust system.
    dealers will install two additional reflectors. Owner notification began june 4, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-
    mack recall no. Sco279.Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 2008456 [Canada]: Lights and instruments
    On certain vehicles, the headlamp switch may fail causing complete or intermittent loss of headlamp function. Should this occur during hours of darkness, it could result in a vehicle crash causing property damage, personal injury or death. Correction: dealers will replace the headlamp switch.

  • Recall 2007278 [Canada]: Brakes
    On certain trucks, the engine configuration makes servicing fuel injection lines difficult when using traditional tools. It is possible for fuel leaks to develop following recall campaign 2006258 (mack sC0317) or when line removal is required to gain access to other engine components. Underhood fuel leakage could result in a vehicle fire. Correction: dealers will install an updated fuel injection line that offers better clamping surface when torqued. This will be done using specially designed tools to ensure correct torque is applied.

  • Recall 2006258 [Canada]: Fuel supply
    On certain trucks, a leak in the fuel injection line may spray fuel on the exhaust gas recirculation (egr) pipes. The hot egr pipes could ignite the fuel, causing an underhood fire. Correction: dealers will inspect and, if required, replace the fuel injection lines. A protective sleeve will be installed over the lines. Note: recall cancelled, see tc 2007102

  • Recall 2005009 [Canada]: Fuel supply
    On certain vehicles, the location of the fuel hose used on the aset ac engine may result in overheating and/or abrasion of the hose, which may lead to a premature failure. If the hose fails, fuel can be sprayed on the exhaust manifold, which could potentially lead to an engine compartment fire. Correction: dealers will replace the fuel inlet hose.

  • Recall 2004046 [Canada]: Steering
    On certain vehicles, the steering arm could have a longitudinal crack. The crack may intersect the tapered mounting hole where the steering arm ball socket is mounted. If the crack should propagate, the ball stud could become loose causing a loss of steering control, which could result in a crash. Correction: dealer will inspect the integral knuckle and steer arm and replace if necessary.

  • Recall 2004341 [Canada]: Steering
    On certain vehicles, the bolts that mount the steering gear to the frame can fail due to bolt quality issues which cause variation in the torque-tension relationship for the joint. This results in an inconsistent clamp load, which can cause the bolt to be either over-stretched (at or above yield strength) or under-stretched when torqued to specification. Failure of two of the three bolts could result in loss of steering control. Correction: dealers will replace the mounting bolts.

  • Recall 2003315 [Canada]: Brakes
    Certain vehicles do not comply with the requirements of cmvss 121 "air brake systems". Due to improper seating of the check valve retainer in the brass fitting housing, it is possible for the air brake system pressure to push the check valve internal parts into the primary system reservoir and a vehicle operator would not know that this has happened. In this condition, the vehicle would not meet the emergency requirements of the standard. Correction: dealer will replace the check valve.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • M-465-001 202311 - POWER TRAIN: Tsb: mack trucks now offer an improved hd inter-axle through shaft for the crd 125, 150, 180, and 200 family carriers. The new hd shaft went into production on january 23rd, 2023 for 2.54 - 3.50 axle ratios and april 1st, 2023 for 3.56 - 3.
  • M728-005A 202308 - SUSPENSION: Tsb: barksdale leveling valve, leak test
  • KC-806 Rev 5 - ELECTRICAL SYSTEM: V-mac iii odometer and engine hours programming
  • KC-614-Ver4 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Cbr: ewarranty to uchp labor code ( scc code ) crossover, conversion information for use with campaigns ( fi, pi ) and recalls ( ec, sc ), location on trucks dealer portal ( tdp )
  • M-811-001 - STRUCTURE:INTERIOR PANELS:DOOR: 2009 document reformatted to be published as a tsb in impact. Day cab conversion closure panel
  • KC-2112 - POWER TRAIN: Programming failure - chassis with cummins engine and an allison transmission
  • KC-2143 - VEHICLE SPEED CONTROL: (back office) - cruise control inoperative after updating software vecu5 without esp package (uesp).
  • KC-745 - POWER TRAIN: Automated manual transmission ( amt ) i-shift / mdrive - ribbon harness replacement - speed sensor bolts, possible fault codes P1058 - 21 or mid 130 pid 161 fmi 1
  • KC-750 - ENGINE AND ENGINE COOLING: Us10 emission engines - diagnostic trouble code ( dtc ) spn 1231 fmi 9 troubleshooting.
  • KC-663 - ENGINE AND ENGINE COOLING: Emcon (spark assist) engine aftertreatment system troubleshooting check sheet - us07 emissions
  • KC-653 - ENGINE AND ENGINE COOLING: Low oil pressure diagnostic process for 11 liter engines
  • KC-641 - ENGINE AND ENGINE COOLING: Engine and v-mac iii system will not shutdown
  • KC-627 - EQUIPMENT: Premium tech tool ( ptt ) training materials and support tools
  • KC-2172 - ELECTRICAL SYSTEM: No start condition after over the air programing - vecu5 no start "safe state"
  • KC-2171 - ENGINE AND ENGINE COOLING: Temperature sensor troubleshooting guide - us10+obd13 and newer
  • KC-2170 - SUSPENSION: Electronically controlled suspension (ecs) losing air pressure
  • KC-2169 - ELECTRICAL SYSTEM: Low voltage disconnect (lvd), function description
  • KC-2165 - ENGINE AND ENGINE COOLING: Def pump troubleshooting guide - us10+obd13 and newer emissions
  • KC-2161 - ENGINE AND ENGINE COOLING: Def pump cycling periodically hours after key off
  • KC-2158 - ENGINE AND ENGINE COOLING: Selective catalytic reduction (scr) muffler troubleshooting guide - us10+obd13 and newer emissions
  • KC-2131 - ENGINE AND ENGINE COOLING: Use for new vehicles (us21+obd22 emissions) - intermittent diagnostic trouble codes U02A3, U029D, U029E
  • KC-2116 - ENGINE AND ENGINE COOLING: Nox sensor troubleshooting guide - us10+obd13 and newer emissions
  • KC-626 - POWER TRAIN: Mack chassis - vehicles equipped with an automated manual transmission model f ( amt-f, mdrive ), premium tech tool ( ptt ) gearbox calibration failure; gearbox calibration operation stops and fails at 33% when run with transmission removed
  • KC-648 - UNKNOWN OR OTHER: Mack - pto pump speed calculator
  • KC-686 - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): (back office only) mack chassis - cruise control inoperative after disabling the electronic stability program (esp)
  • KC-698 - ENGINE AND ENGINE COOLING: Mack chassis - diesel exhaust fluid ( def ) system cleaning/flush after def pump failure or system contamination
  • KC-699 - ELECTRICAL SYSTEM: Mack chassis - bendix vendor configuration program ( vcp ) software download information
  • KC-714 - ENGINE AND ENGINE COOLING: Mack chassis - diagnostic trouble codes ( dtc's ) - P020113, P020213, P020313, P020413, P020513, P020613, cylinders 1 through 6 injector a open circuit
  • KC-593 - SERVICE BRAKES, AIR: V-mac - abs malfunction lamp on - ( eaton abs active code 17-10 / arvin meritor wabco active code 7-4 )
  • S7496 - EQUIPMENT:OTHER:LABELS: Reman engine label replacement
  • K72614548 - ELECTRICAL SYSTEM: Diagnostic trouble code ( dtc ) P02FA illuminating the malfunction indicator lamp (mil) - us17 (ghg17, common rail fuel system) chassis only
  • K01050303 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Diagnostic trouble code ( dtc ) P0471 illuminating the malfunction indicator lamp (mil) - us17 (ghg17, common rail fuel system) chassis only
  • K04342327 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Diagnostic trouble code ( dtc ) P0420 illuminating the malfunction indicator lamp (mil) - us17 (ghg17, common rail fuel system) chassis only
  • K58557784 - FUEL SYSTEM, GASOLINE: Fuel injector offset learning diagnostic trouble codes ( dtc ) / fault codes logged in engine control module ( ems ); possible rough / uneven idle - obd15 chassis
  • SP-364-032 - VEHICLE SPEED CONTROL:CRUISE CONTROL: Mack trucks: the instrument cluster is not displaying the proper transmission message.*rm
  • FSB-214-024 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE: Mack trucks: there is revised mounting hardware for the exhaust manifold and turbocharger. *rm
  • FSB-851-007 - SEATS: Mack truck: rear trim panel wear plate, installation. Model chassis equipped with high back or mid back seats, the seat back can rub and wear through the rear trim panel. Does not apply to chassis equipped with sears brad seats. Models c
  • 622026 - STRUCTURE:BODY:HOOD: Hood-mounted mirror reinforcement plate. Mack cx model. *tt

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • C0342 [1] ABS / TCS brake switch - low input signal
  • C0324 [2] C0324
  • C0317 [2] Magnet / TCS # 2 meter left front - low input signal
  • C0291 [1] C0291
  • C0292 [1] C0292
  • C0289 [1] C0289
  • C0281 [1] C0281
  • P1058 [1] P1058
  • U029D [1] Lost Communication With NOX Sensor "A"
  • U029E [1] Lost Communication With NOX Sensor "B"
  • U02A3 [1] U02A3
  • P0201 [1] Injector Circuit Malfunction - Cylinder 1
  • P0202 [1] Injector Circuit Malfunction - Cylinder 2
  • P0203 [1] Injector Circuit Malfunction - Cylinder 3
  • P0204 [1] Injector Circuit Malfunction - Cylinder 4
  • P0205 [1] Injector Circuit Malfunction - Cylinder 5
  • P0206 [1] Injector Circuit Malfunction - Cylinder 6
  • P02FA [1] Diesel Intake Air Flow Position Sensor Minimum/Maximum Stop Performance
  • P0471 [1] Exhaust Pressure Sensor "A" Circuit Range/Performance
  • P0420 [1] Catalyst System Efficiency Below Threshold (Bank 1)
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date

© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.