2010 MACK Cxu612Mack Cxu612 2010

Vehicle Details: Investigations, Consumer Complaints, Service Bulletins

Below you will find all available information on the 2010 MACK Cxu612.

ManufacturerKnown WMI(s)Fuel Type
MACK
MACK VIN Decoder

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NHTSA Mandated Recalls

No recalls could be found for this vehicle. To ensure accuracy and for your safety, do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • M-465-001 202311 - POWER TRAIN: Tsb: mack trucks now offer an improved hd inter-axle through shaft for the crd 125, 150, 180, and 200 family carriers. The new hd shaft went into production on january 23rd, 2023 for 2.54 - 3.50 axle ratios and april 1st, 2023 for 3.56 - 3.
  • M728-005A 202308 - SUSPENSION: Tsb: barksdale leveling valve, leak test
  • M-141-001 202308 - ENGINE AND ENGINE COOLING: Tsb: air restriction indicator
  • SLM23-005 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Service literature published and released in may, 2023
  • KC-474-Ver5 - POWER TRAIN: Cbr: diagnostic trouble code (dtc) P215A-64, fault code spn 84 fmi 19
  • KC-614-Ver4 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Cbr: ewarranty to uchp labor code ( scc code ) crossover, conversion information for use with campaigns ( fi, pi ) and recalls ( ec, sc ), location on trucks dealer portal ( tdp )
  • KC-2112 - ELECTRICAL SYSTEM: Programming failure - chassis with cummins engine and an allison transmission
  • KC-2116 - ENGINE AND ENGINE COOLING: Nox sensor troubleshooting guide - us10+obd13 and newer emissions.
  • KC-2143 - VEHICLE SPEED CONTROL: (back office) - cruise control inoperative after updating software vecu5 without esp package (uesp).
  • KC-2158 - ENGINE AND ENGINE COOLING: Selective catalytic reduction (scr) muffler troubleshooting guide - us10+obd13 and newer emissions.
  • KC-2165 - ENGINE AND ENGINE COOLING: Def pump troubleshooting guide - us10+obd13 and newer emissions.
  • KC-405 - POWER TRAIN: Warranty automated manual transmission ( amt, i-shift, mdrive ) control housing assembly; guidelines for filing a claim for chassis return visit with transmission issues after a repair requiring control housing removal and reinstallation -
  • KC-735 - EQUIPMENT: Premium tech tool (ptt) - message for data mismatch, product configuration mismatch; instruction to run an accessory kit displayed when attempting to run diagnostics for diagnostic trouble codes (dtc) or programming - us10+obd13 and newer e
  • KC-745 - POWER TRAIN: Automated manual transmission ( amt ) i-shift / mdrive - ribbon harness replacement - speed sensor bolts, possible fault codes P1058 - 21 or mid 130 pid 161 fmi 1
  • KC-750 - ENGINE AND ENGINE COOLING: Us10 emission engines - diagnostic trouble code ( dtc ) spn 1231 fmi 9 troubleshooting.
  • KC-751 - POWER TRAIN: Vehicles equipped with an automated manual transmission model d or f ( amt-d, amt-f ) - transmission oil leakage from transmission input shaft seal or output shaft seal - us10 and newer emissions, common model years 2010 and newer.
  • KC-663 - ENGINE AND ENGINE COOLING: Emcon (spark assist) engine aftertreatment system troubleshooting check sheet - us07 emissions
  • KC-653 - ENGINE AND ENGINE COOLING: Low oil pressure diagnostic process for 11 liter engines
  • KC-644 - ENGINE AND ENGINE COOLING: Manual compression test adapter for engines with stainless steel injector sleeves (conical tip injectors) - us07 and newer emissions, model year 2008 and newer
  • KC-630 - ENGINE AND ENGINE COOLING: Sensor and parameter value monitor - template parameter list for pre-obd (9-pin diagnostic connector) chassis in premium tech tool ( ptt ); regeneration and road test sensor monitor parameters - us07 and us10 emissions, model years 2008 to
  • KC-627 - EQUIPMENT: Premium tech tool ( ptt ) training materials and support tools
  • KC-2172 - ELECTRICAL SYSTEM: No start condition after over the air programing - vecu5 no start "safe state"
  • KC-2171 - ENGINE AND ENGINE COOLING: Temperature sensor troubleshooting guide - us10+obd13 and newer
  • KC-2170 - SUSPENSION: Electronically controlled suspension (ecs) losing air pressure
  • KC-2169 - ELECTRICAL SYSTEM: Low voltage disconnect (lvd), function description
  • KC-2165 - ENGINE AND ENGINE COOLING: Def pump troubleshooting guide - us10+obd13 and newer emissions
  • KC-2161 - ENGINE AND ENGINE COOLING: Def pump cycling periodically hours after key off
  • KC-2158 - ENGINE AND ENGINE COOLING: Selective catalytic reduction (scr) muffler troubleshooting guide - us10+obd13 and newer emissions
  • KC-2131 - ENGINE AND ENGINE COOLING: Use for new vehicles (us21+obd22 emissions) - intermittent diagnostic trouble codes U02A3, U029D, U029E
  • KC-2116 - ENGINE AND ENGINE COOLING: Nox sensor troubleshooting guide - us10+obd13 and newer emissions
  • KC-626 - POWER TRAIN: Mack chassis - vehicles equipped with an automated manual transmission model f ( amt-f, mdrive ), premium tech tool ( ptt ) gearbox calibration failure; gearbox calibration operation stops and fails at 33% when run with transmission removed
  • KC-633 - WHEELS: Mack chassis - front hub with unit-bearings ( unitized wheel bearings ), inspection information and guidelines - commonly model year 2008 and newer
  • KC-646 - POWER TRAIN: Mack chassis - equipped with an automated manual transmission (amt-d, mdrive) - unable to program transmission electronic control unit (tecu) that comes with a reman transmission; information for programming tecus for different emissions le
  • KC-648 - POWER TRAIN: Mack - pto pump speed calculator
  • KC-686 - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): (back office only) mack chassis - cruise control inoperative after disabling the electronic stability program (esp)
  • KC-698 - ENGINE AND ENGINE COOLING: Mack chassis - diesel exhaust fluid ( def ) system cleaning/flush after def pump failure or system contamination
  • KC-699 - ELECTRICAL SYSTEM: Mack chassis - bendix vendor configuration program ( vcp ) software download information
  • KC-714 - ENGINE AND ENGINE COOLING: Mack chassis - diagnostic trouble codes ( dtc's ) - P020113, P020213, P020313, P020413, P020513, P020613, cylinders 1 through 6 injector a open circuit
  • KC-731 - POWER TRAIN: Mack chassis - equipped with an automated manual transmission model d or f (mdrive, amt-d, amt-f) - transmission oil leakage from transmission input shaft seal or output shaft seal - us10 and newer emissions, common model years 2010 and new
  • KC-593 - SERVICE BRAKES, AIR: V-mac - abs malfunction lamp on - ( eaton abs active code 17-10 / arvin meritor wabco active code 7-4 )
  • SLM22-003 - UNKNOWN OR OTHER: Service literature published and released in march, 2022
  • KC-2157 - ENGINE AND ENGINE COOLING: Aftertreatment hydrocarbon injector (ahi) troubleshooting guide - us10+obd13 and newer emissions
  • KC-561 - ENGINE AND ENGINE COOLING: Engine oil analysis specifications - us10 and newer emissions
  • KC-552 - ENGINE AND ENGINE COOLING: Aftertreatment control module ( acm ) diagnostic trouble codes ( dtc ) U0001-88 and U0010-88 lighting the malfunction indicator lamp ( mil ); possible derate warning a?? Us10 and newer chassis
  • KC-538 - ENGINE AND ENGINE COOLING: Regen fails to start/initiate or starts and immediately stops - us10 and us10+obd13 emissions
  • KC-529 - UNKNOWN OR OTHER: System date and time, information; diagnostic tool ( j-pro, premium tech tool ( ptt ) ) displays incorrect timestamp for diagnostic trouble code ( dtc ) / fault code occurrences, possible data link codes present - us07 and newer emissions,
  • KC-525 - ENGINE AND ENGINE COOLING: Us07 / us10 d13 turbocharger gasket - low power, poor regen performance
  • KC-495 - ENGINE AND ENGINE COOLING: Intake pre-heater electrical schematics (diagrams) - us10+obd13, us14+obd13 to us14+obd16 emissions
  • KC-492 - ENGINE AND ENGINE COOLING: Diagnostic trouble code (dtc) P04DB - crankcase ventilation disconnected; us10+obd13 to us14+obd16 emissions
  • KC-2157 - ENGINE AND ENGINE COOLING: Aftertreatment hydrocarbon injector (ahi) troubleshooting guide - us10+obd13 and newer emissions
  • KC-404 - ENGINE AND ENGINE COOLING: Volvo chassis - diesel exhaust fluid ( def ) contamination in fuel system, inspection and repair - us10 to us14 ( non-common rail fuel system )
  • KC-286 - SERVICE BRAKES, AIR: Mack chassis - fsb 563-008 plugs, pressure protection manifold - new brass plugs for noregon pressure protection manifold (ppm)
  • KC-253 - ENGINE AND ENGINE COOLING: Mack chassis - fsb 237 - 020, unit injector yoke hold - down bolt torque specification
  • KC-238 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Mack chassis - where to find the body builder portal - body builder manual ( bbm ) information - us04 and newer emissions, model year 2008 and newer
  • KC-163 - FUEL SYSTEM, DIESEL: Diesel fuel information - acceptable biodiesel, fuel blend for summer and winter - us07 and newer emissions, model year 2008 and newer
  • KC-145 - POWER TRAIN: Automated manual transmission (amt) (spigot bearing) input shaft repair kit and shim kit, part number information, reference guide - us07 and newer emissions, model year 2008 and newer
  • KC-119 - POWER TRAIN: Mack chassis - equipped with an automated manual transmission (mdrive, amt) amt-c, amt-d or amt-f - transmission oil specifications - model years 2010 to 2020
  • KC-73 - EQUIPMENT: Mack chassis - disabling the driver id; removing the driver id prompt - us07 to us14+obd16 emissions, model years 2008 to 2017
  • KC-692 - EXTERIOR LIGHTING:LIGHTING CONTROL MODULE: Lighting control module ( lcm ) replacement - refer to technical parts information ( tpi ) 364 - 034 control unit
  • KC-136 - ENGINE AND ENGINE COOLING: Aftertreatment control module (acm) offline/not visible/missing from control unit information in premium tech tool (ptt) - us10+obd13 and newer emissions
  • KC-124 - POWER TRAIN: Automated manual transmission gearbox will not shift to high range after gearbox repair; mid 130 psid 24 fmi 1, P1072-92 unintentional disengagement of high range - us07 and newer emissions, model year 2008 and newer
  • FSB 491-032 - POWER TRAIN: Transmission oil cooler hose, replacement
  • K72614548 - ELECTRICAL SYSTEM: Diagnostic trouble code ( dtc ) P02FA illuminating the malfunction indicator lamp (mil) - us17 (ghg17, common rail fuel system) chassis only
  • K01050303 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Diagnostic trouble code ( dtc ) P0471 illuminating the malfunction indicator lamp (mil) - us17 (ghg17, common rail fuel system) chassis only
  • K04342327 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Diagnostic trouble code ( dtc ) P0420 illuminating the malfunction indicator lamp (mil) - us17 (ghg17, common rail fuel system) chassis only
  • K58557784 - ELECTRICAL SYSTEM: Fuel injector offset learning diagnostic trouble codes ( dtc ) / fault codes logged in engine control module ( ems ); possible rough / uneven idle - obd15 chassis
Known Recall Investigations
  • Failing 5th wheel attachment bolts investigation # PE10042

    On october 3rd 2010 the office of defects investigation (odi) received two complaints on 2009 - 2010 mack cxu612 and cxu trucks for failing bolts that clamp the 5th wheel to the frame of the truck. On january 19, 2011 odi opened this preliminary evaluation.During the course of the investigation odi took possession of fasteners from the field.These fasteners, taken off subject complaint vehicles, exhibited hourglass like stretching indicating plastic deformation.This same source supplied odi with new fasteners (for the subject vehicle) that were recently purchased and never used.The bolts supplied by the manufacturer are m16 x 2 class 10.9 bolts.Per sae j1199, these bolts should have a proof load 130 kn (~29,000 lbf) and tensile strength of 163 kn (~36,600 lbf).These bolts are not designed to be torque to yield.Odi took possession of these field samples and sent them to (vrtc) vehicle research and testing center for testing.Some of the new and used fasteners from the field were tested to the sae j1199 standard and all passed.Other tests at vrtc indicated that the stretched bolts were likely the result of over torque during installation or maintenance.Vrtc tested other methods to pre-tension the bolts and found that load indicating washers and turn-of-the-nut method both gave better clamping load control than a torque wrench.In february 2011 mack started to perform field inspections associated with this investigation in an attempt to understand the cause of the bolt failures.During these inspections, mack discovered that there was an interference with the bolts used to secure the fifth wheel to the frame.This interference can prevent the bolts from being torqued to specification.If this occurs, the bolt(s) may fail and in extreme cases may result in the fifth wheel coming loose causing the trainer to separate from the tractor.Mack has issued a voluntary safety recall 11v-209 for (failure of fifth wheel mounting bolts). However, claims in the field suggest the manufactured supplied fasteners are inferior and stretch regardless of interference.Odi will continue to monitor this issue and follow the completion progress.If failures continue, odi may open another investigation to investigate future failures.Mack trucks recall action resolves the issues raised by this investigation and, therefore, this investigation is closed.

Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20110319

The 5th wheel mount bolts on my company's 2010 and 2009 mack trucks are stretching and becoming loose. I saw unit 10101 on sunday, 20 march 2011 on our yard ready to hook up. I had finished my shift and was walking past the unit when i reached out and turned the bolt by hand. *tr

NoNoN NoneNone20110314

I am a mechanic for a large trucking firm. I have been complaining about the 5th wheel bolts on our 2008, 2009, and 2010 mack trucks for two years now. The company has yet to implement a program to correct this matter, instead choosing to threaten me with disciplinary action for pointing out loose bolts on our road tractors. Today (03/15/2011) i passed a 2010 tractor on the ready line. It was unit #10289 with only 76327 miles on it. The 5th wheel plate had been shifting on the frame and all of the fastening bolts were rusty. The two bolts that i checked turned easily by hand - rattling loose. The bolts were not hitting any thing that might have loosened them, they had stretched. The shop foreman on duty was the one who had told me that i was "out of line" to look at trucks that i did not have a work order on, so i did not risk telling him. The head of our safety department at the general office had told me that "the company is handling it and for me to leave it alone" so i am reporting it to the odi. The 5th wheel bolts are loose. *tr

NoNoN NoneNone20100921

As a mechanic contracted to maintain abf road tractors, i worked on unit 10064 on 9/22/2010. I discovered that the 5th wheel mount bolts were all loose. This truck had only 51,285 miles of service pulling pup trailers! I removed the bolts to make sure there was no thread damage, lightly oiled them, and attempted to torque them to mack specs of 235 ft.Lbs. Torque. None of the bolts would tighten properly, all of them stretched. I replaced all of the bolts and tagged the defective bolts for mack warranty. As a citizen who expects the highways of the united states to be safe for travel, i am asking the odi to find out why all of the macks delivered to abf have defective 5th wheel mount bolts and to find out if the macks delivered to more demanding customers ( such as loggers, gravel trucks, concrete trucks, and tandem axle full trailer load truckers ) are also assembled with inferior quality fasteners that fail prematurely. *tr

NoNoN NoneNone20100921

Mack has been selling over the road trucks with substandard bolts holding the 5th wheel to the frame. As a mechanic with abf, i am seeing trucks every day with 5th wheels that are loose. On 22 september 2010, i worked on unit #10222 at the little rock shop. This truck had only 4376 miles on it and i could turn the 5th wheel bolts with one hand using a 10 inch combination wrench. I tried to torque the bolts to specs, but they only stretched. I replaced the bolts with aftermarket bolts which tightened normally. *tr

NoNoN NoneNone20100920

I am a mechanic for abf freight system. I have observed that many of the mack trucks we use in our road fleet have premature failure of the fasteners holding the 5th wheel coupler to the truck frame. I worked on unit 10016 on 9/21/2010 and checked the 5th wheel bolt tightness as a follow up to complaint #10356665. The bolts were loose after only 63,450 miles of service. I tried to tighten them as i had previously been ordered to do but the bolts only stretched. I replaced the 5th wheel bolts. The old bolts that had been tightened were visibly stretched. *tr

NoNoN NoneNone20100109

I am a mechanic for abf. For the last three years, mack has sold to abf road tractors with defective 5th wheel mounting bolts. The bolts stretch and become loose with use (usually within the first 30,000 miles). For unknown reasons abf has never held mack accountable for this problem, preferring to tighten the bolts when a driver complains and replacing bolts when they pull in two. I have repeatedly warned my supervisors that these bolts should be replaced rather than repeatedly retorqued, but have been rebuffed due to management distrust of union employees. Now our 2010 model trucks are getting 20-50k miles on them and i am seeing nearly 100% with loose 5th wheel mount bolts. We purchased replacement bolts from mack and discovered that they would not take the torque spec that mack gave us, they simply stretched until the cross sectional area was about half normal and then broke! We then acquired aftermarket bolts locally and had no problems tightening them to manufacturer's specs. It is my theory (and fear) that mack's supplier has provided bolts of inferior quality for years and that those bolts have been used in the assembly lines as well as in mack parts departments nationwide. I am asking the nhtsa to investigate this problem because abf management seems unwilling to vigorously seek a solution. After three years of bolt failure our largest abf parts department only stocks enough bolts to fix one truck at a time. I am also certain that these bolts are in service in many other fleets across the nation, so it is not a problem that abf should have to solve alone. I have photographs and samples of the defective hardware and can obtain models and vin's if necessary. *tr

Common OBD-II Error Codes
  • P215A [1] Vehicle Speed - Wheel Speed Correlation
  • P1058 [1] P1058
  • U029D [1] Lost Communication With NOX Sensor "A"
  • U029E [1] Lost Communication With NOX Sensor "B"
  • U02A3 [1] U02A3
  • P0201 [1] Injector Circuit Malfunction - Cylinder 1
  • P0202 [1] Injector Circuit Malfunction - Cylinder 2
  • P0203 [1] Injector Circuit Malfunction - Cylinder 3
  • P0204 [1] Injector Circuit Malfunction - Cylinder 4
  • P0205 [1] Injector Circuit Malfunction - Cylinder 5
  • P0206 [1] Injector Circuit Malfunction - Cylinder 6
  • U0001 [1] High Speed CAN Communication Bus
  • U0010 [1] Medium Speed CAN Communication Bus
  • P04DB [1] Crankcase breather system disconnected
  • P1072 [1] P1072
  • P02FA [1] Diesel Intake Air Flow Position Sensor Minimum/Maximum Stop Performance
  • P0471 [1] Exhaust Pressure Sensor "A" Circuit Range/Performance
  • P0420 [1] Catalyst System Efficiency Below Threshold (Bank 1)

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