Mack Dm-series
Vehicle Details: Recalls, Service Bulletins
MACK VIN Decoder
Use the box here to look up VINs from MACK as well as other manufacturers
Frequently Asked Questions
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Where is the MACK DM-SERIES produced?
- The MACK DM-SERIES is produced in Toronto , Canada.
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Are there recalls for the MACK DM-SERIES?
- There are no recalls in our database for the MACK DM-SERIES.
NHTSA Mandated Recalls
Bulletins
Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.
- KC-733 - ENGINE AND ENGINE COOLING: Back office mack chassis - secondary gauge set up - model year 2018 and newer.
- KC-2107 - ENGINE AND ENGINE COOLING: Def level (uqls) sensor troubleshooting guide - us17+obd16 emissions and newer.
- KC-2112 - ELECTRICAL SYSTEM: Programming failure - chassis with cummins engine and an allison transmission
- KC-2116 - ENGINE AND ENGINE COOLING: Nox sensor troubleshooting guide - us10+obd13 and newer emissions.
- KC-2143 - VEHICLE SPEED CONTROL: (back office) - cruise control inoperative after updating software vecu5 without esp package (uesp).
- KC-2157 - FUEL SYSTEM, GASOLINE: Aftertreatment hydrocarbon injector (ahi) troubleshooting guide - us10+obd13 and newer emissions.
- KC-2158 - ENGINE AND ENGINE COOLING: Selective catalytic reduction (scr) muffler troubleshooting guide - us10+obd13 and newer emissions.
- KC-2165 - ENGINE AND ENGINE COOLING: Def pump troubleshooting guide - us10+obd13 and newer emissions.
- KC-399 - ELECTRICAL SYSTEM: Vehicle overspeed warning comes active at a lower speed than expected; vehicle overspeed warning in driver information display (did) - model year 2018 and newer with new style instrument cluster.
- KC-405 - POWER TRAIN: Warranty automated manual transmission ( amt, i-shift, mdrive ) control housing assembly; guidelines for filing a claim for chassis return visit with transmission issues after a repair requiring control housing removal and reinstallation -
- KC-561 - ENGINE AND ENGINE COOLING: 11l, 13l, and 16l engine oil analysis specifications - us10 and newer emissions
- KC-735 - EQUIPMENT: Premium tech tool (ptt) - message for data mismatch, product configuration mismatch; instruction to run an accessory kit displayed when attempting to run diagnostics for diagnostic trouble codes (dtc) or programming - us10+obd13 and newer e
- KC-736 - ENGINE AND ENGINE COOLING: (back office only) - engine brake vibration when in high setting - 13l engine with variable geometry turbo ( vgt ) - us17 and newer emissions (common rail fuel system).
- KC-745 - POWER TRAIN: Automated manual transmission ( amt ) i-shift / mdrive - ribbon harness replacement - speed sensor bolts, possible fault codes P1058 - 21 or mid 130 pid 161 fmi 1
- KC-750 - ENGINE AND ENGINE COOLING: Us10 emission engines - diagnostic trouble code ( dtc ) spn 1231 fmi 9 troubleshooting.
- KC-751 - POWER TRAIN: Vehicles equipped with an automated manual transmission model d or f ( amt-d, amt-f ) - transmission oil leakage from transmission input shaft seal or output shaft seal - us10 and newer emissions, common model years 2010 and newer.
- KC-2149 - ENGINE AND ENGINE COOLING: Particulate matter (pm) sensor troubleshooting guide - us14+obd16 and newer emissions
- KC-2157 - ENGINE AND ENGINE COOLING: Aftertreatment hydrocarbon injector (ahi) troubleshooting guide - us10+obd13 and newer emissions
- KC-2158 - ENGINE AND ENGINE COOLING: Selective catalytic reduction (scr) muffler troubleshooting guide - us10+obd13 and newer emissions
- KC-399 - VEHICLE SPEED CONTROL: Vehicle overspeed warning comes active at a lower speed than expected; vehicle overspeed warning in driver information display (did) - model year 2018 and newer with new style instrument cluster
- KC-561 - ENGINE AND ENGINE COOLING: 11l, 13l, and 16l engine oil analysis specifications - us10 and newer emissions
- KC-663 - ENGINE AND ENGINE COOLING: Emcon (spark assist) engine aftertreatment system troubleshooting check sheet - us07 emissions
- KC-644 - ENGINE AND ENGINE COOLING: Manual compression test adapter for engines with stainless steel injector sleeves (conical tip injectors) - us07 and newer emissions, model year 2008 and newer
- KC-627 - EQUIPMENT: Premium tech tool ( ptt ) training materials and support tools
- KC-2172 - UNKNOWN OR OTHER: No start condition after over the air programing - vecu5 no start "safe state"
- KC-2171 - ENGINE AND ENGINE COOLING: Temperature sensor troubleshooting guide - us10+obd13 and newer
- KC-2170 - SUSPENSION: Electronically controlled suspension (ecs) losing air pressure
- KC-2169 - ELECTRICAL SYSTEM: Low voltage disconnect (lvd), function description
- KC-2165 - ENGINE AND ENGINE COOLING: Def pump troubleshooting guide - us10+obd13 and newer emissions
- KC-2161 - ENGINE AND ENGINE COOLING: Def pump cycling periodically hours after key off
- KC-2158 - ENGINE AND ENGINE COOLING: Selective catalytic reduction (scr) muffler troubleshooting guide - us10+obd13 and newer emissions
- KC-2157 - ENGINE AND ENGINE COOLING: Aftertreatment hydrocarbon injector (ahi) troubleshooting guide - us10+obd13 and newer emissions
- KC-2131 - ENGINE AND ENGINE COOLING: Use for new vehicles (us21+obd22 emissions) - intermittent diagnostic trouble codes U02A3, U029D, U029E
- KC-2116 - ENGINE AND ENGINE COOLING: Nox sensor troubleshooting guide - us10+obd13 and newer emissions
- KC-626 - POWER TRAIN: Mack chassis - vehicles equipped with an automated manual transmission model f ( amt-f, mdrive ), premium tech tool ( ptt ) gearbox calibration failure; gearbox calibration operation stops and fails at 33% when run with transmission removed
- KC-633 - WHEELS: Mack chassis - front hub with unit-bearings ( unitized wheel bearings ), inspection information and guidelines - commonly model year 2008 and newer
- KC-648 - UNKNOWN OR OTHER: Mack - pto pump speed calculator
- KC-651 - EQUIPMENT: Mack dealer support communication - selecting the proper sr area for creating an eservice
- KC-652 - ENGINE AND ENGINE COOLING: Mack low oil pressure diagnostic process for 11 liter engines
- KC-659 - FUEL SYSTEM, DIESEL: Mack chassis - oil diluted with fuel; fuel in oil, diagnostic information - all emissions prior to us17+obd16 (common rail fuel system), model year 2017 and older
- KC-686 - VEHICLE SPEED CONTROL: (back office only) mack chassis - cruise control inoperative after disabling the electronic stability program (esp)
- KC-698 - ENGINE AND ENGINE COOLING: Mack chassis - diesel exhaust fluid ( def ) system cleaning/flush after def pump failure or system contamination
- KC-699 - ELECTRICAL SYSTEM: Mack chassis - bendix vendor configuration program ( vcp ) software download information
- KC-700 - POWER TRAIN: Mack chassis - automated manual transmission model f ( amt-f, mdrive ) - short transmission replacement; calibration and/or shifting problems following replacement of a short transmission - us17+obd2016 and newer emissions, model year 2018
- KC-714 - ENGINE AND ENGINE COOLING: Mack chassis - diagnostic trouble codes ( dtc's ) - P020113, P020213, P020313, P020413, P020513, P020613, cylinders 1 through 6 injector a open circuit
- KC-731 - POWER TRAIN: Mack chassis - equipped with an automated manual transmission model d or f (mdrive, amt-d, amt-f) - transmission oil leakage from transmission input shaft seal or output shaft seal - us10 and newer emissions, common model years 2010 and new
- KC-587 - ENGINE (PWS): Mack chassis - snm15-027 a/c compressor inspection required for warranty repairs
- KC-354 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Volvo chassis - certain volvo trucks built after january 11, 2016 may experience an issue with the instrument cluster display
- KC-286 - UNKNOWN OR OTHER: Mack chassis - fsb 563-008 plugs, pressure protection manifold - new brass plugs for noregon pressure protection manifold (ppm)
- KC-145 - POWER TRAIN: Automated manual transmission (amt) (spigot bearing) input shaft repair kit and shim kit, part number information, reference guide - us07 and newer emissions, model year 2008 and newer
- KC-124 - POWER TRAIN: Automated manual transmission gearbox will not shift to high range after gearbox repair; mid 130 psid 24 fmi 1, P1072-92 unintentional disengagement of high range - us07 and newer emissions, model year 2008 and newer
- SLM21-007 - EQUIPMENT: Service literature published and released in july, 2021
- P040200 - ENGINE AND ENGINE COOLING: Engine exhaust gas recirculation 1 valve position flow excessive detected
- S7432 - EQUIPMENT: Vecu reprogramming
- S7431 - STEERING: Steering drag link castle nut inspection
- S7416 - EQUIPMENT: Wait to start icon-cummins l9
- S7415 - EQUIPMENT: 8x4 gr-air dryer relocation
- S7413 - ENGINE AND ENGINE COOLING: My13-16 eats replacement-phase 1
- K12034241 - ENGINE (PWS): Diagnosing performance complaints aset engine
- K12741884 - ELECTRICAL SYSTEM: V-mac iii service software displays runtime error 400 - form already displayed (modality)
- K59403006 - ELECTRICAL SYSTEM: V-mac - dp - error message #34 - software doesn't match what is in the ecu
- K35724485 - ELECTRICAL SYSTEM: V-mac dp - error message #13 - access denied, password incorrect
- K44520645 - ELECTRICAL SYSTEM: V-mac - error message #10 - password mismatch
- K33864441 - ELECTRICAL SYSTEM: V-mac - vehicle configeration parameters recovery
- K38438211 - ELECTRICAL SYSTEM: V-mac iii - active code ( mid 128, sid 81 ) after flashing the eecu to step 5
- K32398290 - ELECTRICAL SYSTEM: V-mac iii - pto does not operate
- K75115306 - ENGINE AND ENGINE COOLING: V-mac iii engine cranks but no start
- K00539104 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: V-mac - speedometer not working after reprograming
- K10355880 - ENGINE AND ENGINE COOLING: V-mac iii - severe engine stumble
- K83741526 - ENGINE AND ENGINE COOLING: V-mac - jacobs engine brake works intermittently between 2000 to 2100 rpm
- K26111730 - EQUIPMENT:ELECTRICAL: V-mac iii - smart fan will not disengage
- K36340146 - ELECTRICAL SYSTEM: Tech tool returns error code 140 failed to run on-vehicle test; programming, calibration, or test operations fail in premium tech tool (ptt), ptt displays control unit information correctly - us10+obd13 and newer emissions, common model yea
- K24413634 - ELECTRICAL SYSTEM: Mack chassis - diagnostic trouble code ( dtc ) / fault code spn 1231 fmi 9 inactive on dtc readout, counts in multiples of three - us10 emissions.Reworded for clarity, added link to related cbr solution.
- K11533602 - ELECTRICAL SYSTEM: Diagnostic tool ( j-pro, premium tech tool ( ptt ) ) displays incorrect timestamp for diagnostic trouble code ( dtc ) / fault code occurrences; system date and time information.Improved title and description for better searchability
- K93039325 - FUEL SYSTEM, GASOLINE: Mack chassis - diesel exhaust fluid ( def ) contamination in fuel system, inspection and repair - us10 and newer; includes us17 chassis (ghg17 only document in development)
- K91214678 - POWER TRAIN:MANUAL TRANSMISSION: Automated manual transmission ( amt ) faults - diagnostic trouble codes ( dtcs ) P1052 - 18 , pid 33 fmi 5 intermittent fault in cold weather.Updated with new information and procedure
- PI0860 - POWER TRAIN:AUTOMATIC TRANSMISSION: Summary to be provided on a future date.
- 631001 - VISIBILITY:WINDSHIELD: Windshield glass installation - mru/leu/mr/le/rd/rb/dm and dmm models. Make certain that all traces of old weather seal and sealing compound are removed from the glass and body panels also dry and free of dirt. *nj
- 224003 - ENGINE AND ENGINE COOLING: Fuel line interference with centri-max ultra oil filter canister. On certain model chassis with aset ai and ami engines. *scc
- 215023 - ENGINE AND ENGINE COOLING: Improved water pump support bracket for mid-mount water pump on e-tech and aset ai and ami engines used on certain chassis. *tt
- 137007 - ENGINE AND ENGINE COOLING:ENGINE: S501 trunnion bracket retrofit. *tt
- SB734001 - UNKNOWN OR OTHER: Subject pertaining to warning/indicator lamp panel bulb replacement, not applicable to mack truck australia.*jb
- 000200128201 - UNKNOWN OR OTHER: Subject regarding the removal of chassis model and serial number tag. *tt
- PI537 - STRUCTURE: Subject regarding transverse torque rod replacement for model chassis equipped with hendrickson hn suspensions having 18-1/2 inch saddles. *tt
- SB233023 - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Subject regarding charge air cooler mounting hardware loosening. *tt
- PI537 - SUSPENSION: Subject regarding transverse torque rod replacement on model chassis equipped with hendrickson hn suspension having 18-1/2 inch saddles. *tt
- PI536 - SUSPENSION: Subject regarding hendrickson hn suspension 18-1/2 inch saddle inspection on certain waste management, inc. Model chassis. *tt
- SB233021 - FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM: Information on the new anti-squeak rubber for the air cleaner mounting straps released to address the issue of mounting strap rust. *tt
- PI537 - POWER TRAIN:AXLE ASSEMBLY: Subject regarding transverse torque rod replacement on chassis equipped with hendrickson hn suspensions having 18-1/2 inch saddles. *tt
- PI536 - SUSPENSION: Subject regarding hendrickson hn suspension 18 - 1/2 inch saddle inspection on certain waste management, inc. Model chassis. *tt
- SB726004 - ELECTRICAL SYSTEM:WIRING: Information on the new v-mac iii sealed-terminal mini-relays. *tt
- 98052704B002 - ENGINE AND ENGINE COOLING:ENGINE: A rear frame arrangement and associated parts are available through the mack parts system to replace the trunnion bracket on an ss440 or ss441 series suspension with an s501 trunnion bracket. *yc