Newmar Bay Star Sport 2018

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 131569 [USA]: An overheated power supply can increase the risk of a fire.
    Newmar corporation (newmar) is recalling certain 2018-2019 bay star, essex, new aire, 2018 bay start sport, canyon star, dutch star, king aire, mountain aire, ventana le, ventana, and london aire motorhomes. The power supply for the wifiranger may overheat.
    newmar has notified owners, and dealers will replace the power supply, free of charge. The recall began april 18, 2019. Owners may contact newmar customer service at 1-800-731-8300.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 134989 [USA]: If the slide-out room moves unexpectedly, it can increase the risk of injury.
    Newmar corporation (newmar) is recalling certain 2018 newmar bay star, king aire, london aire, mountain aire, bay star sport, canyon star, dutch star, essex, new aire, ventana le, and ventana motorhomes. When the ignition key is in the off/accessory position and the battery disconnect is on, the slide-out rooms on these vehicles may move in or out unexpectedly.
    newmar will notify owners, and dealers will replace the slide-out room controller, free of charge. The recall began august 24, 2018. Owners may contact newmar customer service at 1-800-731-8300.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 138408 [USA]: Overheating of the electrical connections can increase the risk of a fire.
    Newmar corporation (newmar) is recalling certain 2018 newmar bay star, bay star sport, canyon star, ventana le, ventana, dutch star, new aire, mountain aire, london aire, essex, and king aire motorhomes. The electrical connections in the breaker box may not be properly tightened, possibly causing the connections to overheat.
    newmar will notify owners, and dealers will tighten the loose electrical connections, as necessary, free of charge. The recall began on may 17, 2018. Owners may contact newmar customer service at 1-800-731-8300.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 129602 [USA]: The build up of heat in the wiring from the loose power connection can increase the risk of a fire.
    Newmar corporation (newmar) is recalling certain model year 2016-2018 bay star, bay star sport, canyon star, dutch star, essex, king aire, london aire, mountain aire, new aire, ventana and ventana le motorhomes. These vehicles may have a loose power connection at the automatic transfer switch (ats), possibly resulting in a build up of heat.
    newmar will notify owners, and dealers will inspect the electrical connection at the ats, tightening it as necessary, free of charge. The recall began on february 5, 2018. Owners may contact newmar customer service at 1-800-731-8300.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 128426 [USA]: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
    Newmar corporation (newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.Nhtsa.Gov/odi/rcl/2017/rmisc-17v809-2309.Pdf. These motorhomes are equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.Nhtsa.Gov/odi/rcl/2017/rmisc-17e062-5427.Pdf
    newmar will notify owners, and instruct them to contact kidde for a replacement fire extinguisher, free of charge. The recall began on february 7, 2018. Owners may contact kidde customer service toll-free at 1-855-262-3540, or online at www.Kidde.Com and click on "product safety recall" for more information or owners may contact newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17e-062.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 138595 [USA]: If the front side marker lights are not connected to the wiring harness, and the low beams do not illuminate when high beams are activated, it can reduce visibility to the operator and to other drivers, increasing the risk of a crash.
    Newmar corporation (newmar) is recalling certain 2018 bay star and bay star sport motorhomes. The front side marker lights on these vehicles may not be connected to the wiring harness. Additionally, when the headlight high beams are activated, the low beams may not illuminate as intended. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment."
    newmar will notify owners, and dealers will connect the front side marker lights to the wiring harness, and ensure the low beam lights illuminate with high beam activation, free of charge. The recall began on january 16, 2018. Owners may contact newmar customer service at 1-800-731-8300.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2018182 [Canada]: Electrical
    On certain motorhomes, there may be a loose electrical connection in the breaker box that was not properly tightened. A loose power connection may cause a build up of heat at the connection, which would increase the risk of overheating or a fire causing injury and/or damage to property. Correction: dealers will inspect the electrical connections in the breaker box and repair as necessary.

  • Recall 2017635 [Canada]: Accessories
    On certain motorhomes equipped with kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: owners will be provided with instructions on how to inspect the fire extinguisher to see if it is recalled. Replacement fire extinguishers will be supplied by kidde directly. Note: for more information about recalled fire extinguishers, please visit www.Kidde.Com.

  • Recall 2018349 [Canada]: Structure
    On certain motorhomes, after the battery disconnect is turned on, the controller for the slide-out rooms could cause the slide-outs to move in or out unexpectedly without warning. This could increase the risk of injury and/or damage to property. Correction: dealers will replace the slide-out controller. Note: this condition can only happen with the ignition key in the off/accessory position and the battery disconnect on.

  • Recall 2018182 [Canada]: Electrical
    On certain motorhomes, there may be a loose electrical connection in the breaker box that was not properly tightened. A loose power connection may cause a build up of heat at the connection, which would increase the risk of overheating or a fire causing injury and/or damage to property. Correction: dealers will inspect the electrical connections in the breaker box and repair as necessary.

  • Recall 2017651 [Canada]: Electrical
    On certain motorhomes, there may be a loose electrical connection to the automatic transfer switch (ats) that was not properly tightened. If the power connection is loose, it could result in a build up of heat at the connection, which could increase the risk of fire causing injury and/or damage to property. Correction: dealers will inspect the electrical connections and perform repairs as necessary.

  • Recall 2017635 [Canada]: Accessories
    On certain motorhomes equipped with kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: owners will be provided with instructions on how to inspect the fire extinguisher to see if it is recalled. Replacement fire extinguishers will be supplied by kidde directly. Note: for more information about recalled fire extinguishers, please visit www.Kidde.Com.

  • Recall 2017619 [Canada]: Lights and instruments
    On certain motorhomes, the front side marker lights are not connected into the wiring harness, which would reduce vehicle conspicuity at night. Additionally, if the headlight high beams are activated, only the high beam bulbs illuminate. The intention of the high beam function on the affected coaches is to have both the high beam and low beam bulbs illuminate together. Not having the required illumination of the road could reduce the driver’s visibility, which could increase the risk of a crash causing injury and/or damage to property. Correction: dealers will connect the front side marker lights to the wiring harness, and repair as necessary to ensure the low beam bulb will turn on along with the high beam bulb during activation of the high beams.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • TSB 600 - LATCHES/LOCKS/LINKAGES: Newmar has decided to add straps to coaches equipped with a front overhead bunk to prevent the possibility of the bunk lowering if the latches were not securely or properly latched and/or unintentional latch release.
  • 19V 257 - EQUIPMENT: Newmar corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes with the wifi ranger option and a specific power supply.
  • PIB 527 - EQUIPMENT ADAPTIVE/MOBILITY: If a customer complains about their satellite, this product improvement bulletin may be helpful. This will only apply to coaches equipped with an hdmi/ cat6 splitter and the customer has installed a geni-type satellite receiver. In this sce
  • RSB 526 - EQUIPMENT:ELECTRICAL: Newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. Nhtsa # 18v 438, tc# 2018-349 issue: after the battery disconnect is turned on, the slideout controller may cause the slideouts t
  • RSB 519 - ELECTRICAL SYSTEM: Newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. Recall nhtsa 18v 236, tc 2018-182. On certain motorhomes, there may be loose electrical connections in the breaker box that were n
  • TSB 510 - EQUIPMENT: Newmar has determined that certain coaches may have had a substitute water pump installed during the manufacturing process. Issue: the substitution pump requires a 15 amp fuse in lieu of the 10 amp fuse that was installed. This does not po
  • RSB 506 - ELECTRICAL SYSTEM: Newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. Issue: on certain motorhomes, there may be a loose electrical connection to the automatic transfer switch (ats) that was not prope
  • RSB 505 - EXTERIOR LIGHTING: Newmar corporation has decided that certain 2018 bay star and bay star sport motorhomes fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, ?Lamps, reflective devices, and associated equipment.?
  • RSB487 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Riverpark, inc. Has recently discovered an issue with some of their sd cards that may make the dash radio freeze, run slow, and/or reboot. After testing, riverpark believes that some of the kingston sd cards were defective from the factory.
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20190314

Safety issue with 3-step electric steps on 2018 newmar bay star motorhomes; steps are only inches off the ground when extended and will not stop extending if they come down on top of a foot, pet or other object. Consumer stated the step when open was only 2 inches off the ground as you can see in the attached photo, and that is why the step was partially damaged when it opened while we were driving.*dt consumer stated rv dealership that recently worked on the rv step said he never seen rv steps that came that close to the ground, and could see where there was a safety issue. Vin not valid. Manufacturer was notified.*jb

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