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Frequently Asked Questions
Are there recalls for the 2014 PIERCE Quantum?
- There are 10 recall(s) for the 2014 PIERCE Quantum, additional information is below.
NHTSA Mandated Recalls
Recall 241167 [USA]: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Pierce manufacturing (pierce) is recalling certain 2010-2022 pierce velocity, enforcer, arrow xt, quantum, and dash cf fire trucks. Stokes basket mounting brackets may be insufficiently welded. pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed december 14, 2022. Owners may contact pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74b323. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 138708 [USA]: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Pierce manufacturing (pierce) is recalling certain 2004-2018 arrow xt, dash, enforcer, impel, quantum and velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended. pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began february 28, 2019. Owners may contact pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74b295. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 129156 [USA]: If the bracket falls, it could strike a person below.
Pierce manufacturing (pierce) is recalling certain 2007-2017 pierce velocity, impel, arrow-xt, quantum, and enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground. pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on august 22, 2018. Owners may contact pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74b290. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 125237 [USA]: If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.
Pierce manufacturing (pierce) is recalling certain 2012-2017 arrow xt, dash, enforcer, quantum, and velocity fire trucks equipped with the t3 rear steer option. The affected vehicles have a rear sway bar that may detach from the vehicle. pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. The recall began on july 11, 2017. Owners may contact pierce customer service at 1-888-974-3723. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 106554 [USA]: If the flashlight battery pack overheats, it can increase the risk of a fire.
Pierce manufacturing (pierce) is recalling certain model year 2010-2016 arrow-xt, quantum, and velocity vehicles manufactured from october 30, 2010, through january 24, 2016. The affected vehicles are equipped with pelican 9410l flashlights, part number 9410-021-245 or 9410-021-110, with lithium ion battery packs which may overheat. pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from pelican products, free of charge. The recall began on april 18, 2016. Owners may contact pierce customer service at 1-414-832-3000. Pierce's recall number for this campaign is 74b271. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 115010 [USA]: An unexpected surge in water pressure to the fire hose can increase the risk of injury to the hose operator or those nearby.
Pierce manufacturing (pierce) is recalling certain model year 2013-2015 arrow xt, quantum, velocity, impel, and saber fire-fighting vehicles manufactured june 19, 2013, to july 31, 2014. The affected vehicles have fire hose water pressure regulators that may not respond consistently to operator input and, as a result, there may be an unexpected water pressure surge to the fire hose. pierce will notify owners, and dealers will update the water pressure governor firmware, free of charge. The recall began on january 5, 2016. Owners may contact pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74b252. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 117002 [USA]: If the driveshaft disconnects from the vehicle, the vehicle would have a loss of drive, disabling it on the roadway and preventing the vehicle from responding to an emergency. additionally, portions of the driveshaft could become a road hazard. these scenarios may increase the risk of a crash.
Pierce manufacturing (pierce) is recalling certain model year 2014-2015 pierce arrow xt, dash cf, enforcer, quantum, and velocity emergency vehicles manufactured from november 3, 2014, through july 31, 2015. The affected vehicles have a driveshaft that may bend or twist possibly causing it disconnect. pierce has notified owners, and dealers will install a stronger driveshaft, free of charge. The recall began on september 15, 2015. Owners may contact pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74b265. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 118081 [USA]: If the headlights flicker and do not provide steady illumination, other drivers may be confused and the driver may have reduced visibility, increasing the risk of a vehicle crash.
Pierce manufacturing (pierce) is recalling certain model year 2014-2015 velocity and quantum vehicles manufactured from february 10, 2014, through january 8, 2015, and equipped with led headlamp assemblies. The headlamps on the affected vehicles may flicker when the vehicle is operated in extreme cold temperatures causing the headlights to provide interrupted illumination. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment." pierce will notify owners, and dealers will replace the headlamps, free of charge. The recall began on september 3, 2015. Owners may contact pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74b264. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 2020240 [Canada]: Structure
Issue: on certain aerial fire trucks, the ladder could rotate unexpectedly to the right when it is being extended due to an error with the control module. Safety risk: a ladder that moves unexpectedly could create an increased risk of injury. Corrective actions: pierce has repaired all affected fire trucks.
Recall 2020239 [Canada]: Structure
Issue: on certain aerial fire trucks, the bracket that limits the travel of the ladder could loosen over time and separate from the ladder. As a result, the bracket could fall to the ground. Safety risk: a bracket that falls from a ladder could create a risk of injury. Corrective actions: pierce has repaired all affected fire trucks.
To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.
Bulletins
Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.
Service Bulletin - EQUIPMENT ADAPTIVE/MOBILITY: Service topic 249 - red dot ceiling mounted r-6555 evaporator filter replacement.
Dealer Notificat - POWER TRAIN:CLUTCH ASSEMBLY:LINKAGE:HYDRAULIC HOSE/FITTINGS: Field update notice #74b253 hercules cafs hydraulic hose. Pierce has ddetermined some vehicles built with the hercules cafs m;ay have had an incorrect hydraulic hose installed.
Dealer Letter - - VEHICLE SPEED CONTROL:ACCELERATOR PEDAL: Field update notice #74b258 accelerator pedal - pierce manufacturing has determined that a defect which relates to motor vehicle safety exists in certain quantum custom fire apparatus models manufactured between 2008 and 2011 equipped with
Dealer Letter - - FUEL SYSTEM, GASOLINE: Field update notice #74b256 dash cf puc pump dipstick - pierce has determined some dash cf models have the incorrect length dipstick installed on the puc pump.
WB 19 - EXTERIOR LIGHTING:HEADLIGHTS: Warranty bulletin discussing condensation in led headlamps produced by jw speaker. Per supplier, condensation in headlamp with not impact performance or operation of the headlamp.