24-002-14
Service Bulletin Details
Public Details for: 24-002-14
Summary to be provided on a future date.
Models from 2014
| 2014 CHRYSLER 300 |
| 2014 CHRYSLER TOWN AND COUNTRY |
| 2014 JEEP GRAND CHEROKEE |
| 2014 JEEP WRANGLER |
Models from 2013
| 2013 CHRYSLER 300 |
| 2013 CHRYSLER TOWN AND COUNTRY |
| 2013 JEEP GRAND CHEROKEE |
| 2013 JEEP WRANGLER |
Models from 2012
| 2012 CHRYSLER 300 |
| 2012 CHRYSLER TOWN AND COUNTRY |
| 2012 JEEP GRAND CHEROKEE |
| 2012 JEEP WRANGLER |
Models from 2011
| 2011 CHRYSLER TOWN AND COUNTRY |
NUMBER: GROUP: DATE: 24-002-14 Heating & Air Conditioning March 12, 2014 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC. SUBJECT: Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When "Sync" Setting Mode Is Selected And Headlamps Always Stay On . OVERVIEW: This bulletin involves selectively replacing the solar sensor. MODELS: 2011-2014 (JF) Freemont 2011-2014 (RT) Town Country /Caravan 2012-2014 (WK) Grand Cherokee 2012-2014 (JK) Wrangler 2012-2014 (LX) 300 NOTE: This bulletin applies to vehicles equipped with Dual Zone Automatic Temperature Control (sales code HAF or HAD) or equipped with Triple Zone Automatic Temperature Control (sales code HAH) or equipped with Automatic Headlamps (sales code LMG) built :JF/RT/WK : on or before September 10, 2013 (MOH 091 OXX) ; JK: on or before June 01 , 2013 (MOH 0601XX); LX: on or before October 22, 2013 (MOH 1022XX). SYMPTOM/CONDITION: Customers may experience the following condition : • • When using the Automatic Temperature Control "SYNC" mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same . Occupants will experience being cold (winter time) , on either passenger or driver side, even though the temperature setting is the same . Headlamps are always staying on , when they are set to Auto mode. DIAGNOSIS: Using a Scan Tool (wiTECH ™) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all HVAC systems are functioning as designed . Check headlamps functionality following the detailed procedures available in TechCONNECT, refer to 29Exterior Lighting. If DTC's are present record them on the repair order and repair as necessary before proceeding further with this bulletin . If no issue is found after performing published diagnostics rep lace the Sun Load sensor 24-002-14 -2- following the Repair Procedure. PARTS REQUIRED: Qty. Part No . Description 1 68230113AA Dual Solar Sensor 1 68230114AA Dual solar & Ambient sensor 1 68230115AA Ambient light sensor REPAIR PROCEDURE: 1. Replace the solar sensor. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service lnfo>24- Heating and Air Conditioning> Controls> SENSOR, Sun> Removal/Installation . 2. Return the vehicle to the customer. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: Labor Operation No: Description Skill Category Amount 08 45 03 90 Sensor.sun -Replace (RT/JF) 6ELECTRICAL AND BODY SYSTEMS 0.3 Hrs. 08 45 03 90 Sensor.sun -Replace (WK/JK/LX) 6ELECTRICAL AND BODY SYSTEMS 0.2 Hrs . FAILURE CODE: lzz IService Action