NTB15-015h

Service Bulletin Details

Public Details for: NTB15-015h

Pathfinder, quest, murano, maxima, altima v6; cvt judder and dtc P17F0 or P17F1 stored this bulletin has been amended to remove 2013-2014 pathfinder from applied vehicles. No other changes have been made. Please discard all previous ver


- 2017 - 2016 - 2015 - 2014 - 2013 -

Models from 2014
2014 NISSAN ALTIMA
Models from 2013
2013 NISSAN ALTIMA
Classification:
Reference:
AT15-005h
Date:
NTB15-015h
April 27, 2017
PATHFINDER, QUEST, MURANO, MAXIMA, ALTIMA V6;
CVT JUDDER AND DTC P17F0 OR P17F1 STORED
This bulletin has been amended to remove 2013-2014 Pathfinder from applied vehicles.
No other changes have been made. Please discard all previous versions of this bulletin.
APPLIED VEHICLES:
2015-2017 Pathfinder (R52) with V6 engine only
2013-2017 Altima Sedan (L33) with V6 engine only
2015-2017 Quest (E52)
2015-2017 Murano (Z52)
2016-2017 Maxima (A36)
APPLIED TRANSMISSION: CVT
IF YOU CONFIRM:
The customer reports a transmission judder (shake, shudder, single or multiple bumps or
vibration)
AND
One of these DTCs is stored.

P17F0 (CVT_JUDDER (T/M INSPECTION))

P17F1 (CVT_JUDDER (C/U INSPECTION))
NOTE:
 If a transmission judder (as described above) is not reported, this bulletin
does not apply.
 If either P17F0 or P17F1 are not stored, this bulletin does not apply.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly
and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that
it does. See your Nissan dealer to determine if this applies to your vehicle.
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ACTIONS:
Perform the SERVICE PROCEDURE, starting on page 3.

Review the Repair Flow Chart on this page.
NOTE: Essential Tool Tech Cam (borescope) J-51951 has been sent to dealers.
This tool’s attachments make CVT inspection possible.
=============================================================
Repair Flow Chart
Customer reports
transmission judder (shake, shudder,
single or multiple bumps or vibration)
DTC P17F0
DTC P17F0 or P17F1
found stored
DTC P17F1
NO
Remove the control
valve (valve body),
inspect the CVT chain
This bulletin
does not apply
(see page 7) *
Replace the CVT
assembly
See page 25
for important
pre-authorization
information
NO
The CVT chain
checks out OK
* DO NOT perform the
CONSULT-III plus
CVT INSPECTION test.
This is no longer
accepted for
warranty repairs.
2/25
Replace the
valve body
NTB15-015h
SERVICE PROCEDURE
Check for Stored DTCs
1. Before starting, it is IMPORTANT to make sure:

ASIST on the CONSULT PC has been freshly synchronized (updated).

All CONSULT related software updates (if any) have been installed.
2. Once all ASIST and CONSULT related updates have been performed, attach the
CONSULT PC to the vehicle.

Connect the plus VI to the vehicle.

Connect the AC adapter to the CONSULT PC.
3. Turn ON the CONSULT PC, and then open CONSULT III plus (C-III plus).
NOTE: Make sure all applications other than C-III plus are closed.
4. Press the ignition switch twice without depressing the brake pedal.

The meter and gauges will illuminate.

Do Not start the engine.

Make sure ALL accessories are turned OFF.
5. Wait for the plus VI to be recognized.

The serial number will display when the plus VI is recognized.
6. Go to Diagnosis (All Systems).
Step 5:
plus VI is
recognized
Step
6
Figure 1
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7. Select TRANSMISSION.
Step
7
Figure 2
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NTB15-015h
8. Select the Self Diagnostic Result tab, print the screen showing the VIN and DTC,
and then attach the printout to the repair order.
IMPORTANT: The screen printout MUST clearly show the VIN and DTC.
a. If P17F0 is stored, replace the CVT assembly.

For CVT assembly pre-approval, refer to page 25, CVT Assembly
Replacement Approval Procedures.

Refer to the appropriate Electronic Service Manual (ESM), section
TM-Transaxle & Transmission, for CVT assembly replacement procedure.

Skip to step 9.
b. If P17F1 is stored, go to page 7, Control Valve (Valve Body) Removal and CVT
Chain Inspection – for DTC P17F1 ONLY after completing steps 9-12.
c. If neither P17F0 nor P17F1 are found stored, this bulletin does not apply. Close
C-III plus, and then refer to ASIST and the ESM for further diagnosis.
9. Select ERASE.
VIN must show
on printout
Step
8
DTC must show
on printout
P17F1
Pathfinder R52 201x
5N1AR2Mxxxx-xxxxxx
CVT JUDDER (T/M INSPECTION)
xxxxx
Step
9
Figure 3
10. Close C-III plus.
11. Turn the ignition OFF.
12. Disconnect the plus VI from the vehicle.
For vehicles with P17F1, go to page 7, Control Valve (Valve Body) Removal and CVT
Chain Inspection – for DTC P17F1 ONLY after completing steps 9-12.
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NTB15-015h
Example: Exploded View of Control Valve (valve body)
(#7 is on the head
of these bolts)
Figure 4
Terminal cord assembly
Control valve (valve body)
O-ring
Oil strainer assembly
Oil pan gasket
Oil pan
Drain plug
Drain plug gasket
Two magnets
Spring washer
Manual plate
Lip seal
Snap ring
Overflow plug
O-ring
Transaxle (CVT) assembly
: Always replace after every disassembly.
: N·m (kg-m, ft-lb)
: N·m (kg-m, in-lb)
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NTB15-015h
Control Valve (Valve Body) Removal and CVT Chain Inspection –for DTC P17F1
ONLY
1. Remove the valve body.

Before lifting the vehicle:
 Place the transmission gear selector in Neutral.
 Leave the driver door unlatched. A step further in the procedure may require it.
NOTE:
o The number ‘7’ is on the head of all bolts that need to be removed for valve
body removal. Do not remove any bolt that does not have the number ‘7’.
o Due to multiple model vehicles, pictures throughout the service procedure are
examples and may not exactly match your vehicle.
CAUTION: Never allow any chemicals or fluids other than NS-3 CVT fluid or
equivalent to enter the CVT assembly. Never allow any foreign debris, dust,
dirt, etc. to enter the CVT assembly.
NOTE: For additional information, see video # 546: “CVT Chain Inspection”. This
video is located under the TECH TRAINING GARAGE VIDEOS tab in Virtual
Academy.
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NTB15-015h
2. Secure the right front tire with a suitable strap.

This will assist in making the chain turn.
3. Mark the left front tire with a suitable marking.

This will assure all 360° of the chain is
inspected.
Figure 5
4. Using borescope J-51951 with mirror attachment, visually inspect the side of the chain
that comes in contact with the pulley:
a. First inspect the entirety (360°) of the driver side of the chain that comes in contact
with the pulley (see page 10, Figure 9 and 10, and page 12, Figure 13).
b. If the inspection result is OK on all 360°, inspect all 360° of the passenger side of the
chain.
NOTE: Reference the pictures on page 13-15 for comparison.

Insert the camera lens behind the pulley between the guide rail and the pulley
where shown in Figure 6 (also see page 9-10, Figure 7-10).

Insert the lens approximately 8-9 inches, and then view the side of the chain that
contacts the pulley.
Chain
Pulley
Guide
rail
------
------
Front
Driver side
Step 4a
Step 4b
Figure 6
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NTB15-015h

Figure 8 shows where to insert the camera lens on the driver side of the chain.
Chain
Pulley
Guide
rail
Camera
cable
------
------
------
Figure 7

Figure 9 shows where to insert the camera lens on the passenger side
of the chain.
Chain
Pulley
Guide
rail
Camera
cable
------
------
------
Figure 8
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NTB15-015h

Figures 9 and 10 shows the routing and location of the camera.
NOTE: The CVT’s side cover was removed for easier viewing of camera location.
The side cover is not to be removed at any time during this procedure.
UP
Front of vehicle
Camera lens
positioned behind
plastic guide
Camera
cable
Primary pulley:
Camera cable
routed past
primary pulley
Figure 9
For best picture,
position camera
lens 10 mm away
from chain
Figure 10
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NTB15-015h
4c. Slowly and carefully turn the left front
tire one full turn in the forward rotation
to view all of the chain.

Holding the borescope with one
hand allows for turning the tire with
the other hand (see Figure 11).
CAUTION: If the tire is rotated in the
rearward rotation, the camera lens
may get caught between the chain
and pulley.
d. If the inspection result is OK on all
360° on both sides of the chain, skip
to step 5 on the next page.

If any evidence of chain slippage
is found, go to step 4e, and then
skip to step 6.

Refer to Garage Video #564 if
needed (see bottom of page 7).
Figure 11
e. Once CVT replacement is determined
as required, use borescope J-51951 to
record a 15 second or less continuous
video of the most severe evidence of
chain slip and the VIN on the
F.M.V.S.S. certification label (VIN
label). See example in Figure 12.

Example
of VIN label
location
For best picture, the camera lens
should be about 10 mm away from
the object being recorded.
Figure 12
NOTE: This required video must be attached to the Powertrain Call Center CVT
Preauthorization Form (in ASIST) prior to calling for authorization. Failure to submit
a continuous video will cause immediate denial of request for replacement.



Before starting to record, make sure the camera handle’s AA batteries are fresh and
the LCD monitor’s battery is charged.
The whole video will show as backward, or reversed mirror image. This is okay.
The required video must show clear evidence of chain slippage and be 15 seconds
or less.
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NTB15-015h
5. Flush the CVT cooler(s).
IMPORTANT: A CVT Cooler flush is required after a valve body or CVT assembly
replacement. Refer to bulletin NTB15-013 to perform CVT Cooler flush.
6. If the chain inspection result is OK, replace the valve body.


There is no need for pictures or video showing “OK” chain surfaces.
For valve body replacement, go to page 16, Control Valve (Valve Body)
Installation.
7. If the chain inspection result is NG, replace the CVT assembly.



Get authorization to replace the CVT assembly (see page 25).
Make sure to perform step 4d on page 11.
For CVT assembly replacement, refer to the appropriate ESM, section TM –
Transaxle & Transmission.
IMPORTANT: Perform "ADDITIONAL SERVICE WHEN REPLACING TRANSAXLE
ASSEMBLY".
 Refer to TM – Transaxle & Transmission / BASIC INSPECTION:
o Check for fluid leakage.
o Install Write IP Characteristics to the TCM.
o Perform Select Learning (Drive/Reverse Learning)
o Erase CVT Fluid Degradation Level Data

The CVT unit requiring replacement will need to be reassembled for Nissan parts
return/collection.
Inspect this side
Inspect this side
Do not inspect
this side
Do not inspect
this side
Figure 13
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NTB15-015h
Figure 14: CVT chain
Inspect these surfaces
Figure 15: Close-up of area to be inspected
13/25
NTB15-015h
Pictures in Figure 16 and 17 were taken with borescope J-51951.
OK
OK
Writing will show as
reversed; this is normal
Figure 16
Figure 17
OK
Figure 18
OK
Figure 19
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NTB15-015h
Pictures in Figure 20-21 were taken with borescope J-51951.
Scuff marks
caused by
slippage
NG
Figure 20
NG
Figure 21
NG
Figure 22
NG
Figure 23
NG
Figure 24
15/25
NTB15-015h
Control Valve (Valve Body) Strainer and Pan Installation
IMPORTANT: This section may contain different style parts than what were originally
installed in the CVT. Pay careful attention, REASSEMBLY MAY NOT BE IDENTICAL TO
DISASSEMBLY.
Confirm that the QR label, control valve and CD part numbers all match before
installing the control valve.
CAUTION: Handle the valve body carefully.
1. Discard the oil strainer bracket (Figure
25).
Oil strainer
bracket
Figure 25
2. Install a new lip seal. Do NOT reuse the
old lip seal (Figure 26).
NOTE: Apply a small amount of
petroleum jelly to the lip seal to keep it in
place on the CVT.
Lip seal
Figure 26
16/25
NTB15-015h
25 mm bolts
3. Install the Control Valve with eleven (11)
mounting bolts (Figure 27).
IMPORTANT: Leave Four (4)
holes blank at this step.
bolt
CAUTION: Make sure the wiring harness
does not get pinched (see Figures 28 and
29 for correct routing).

54 mm long bolt
– 7 pieces

44 mm long bolt
– 2 piece

25 mm long bolt
– 2 piece
44 mm bolts
Figure 27
CAUTION: The two 25 mm bolts are
installed WITHOUT the strainer
bracket.
 Bolt torque: 7.9 N•m (0.81 kg-m,
70 in-lb.)
Correctly routed
Incorrectly routed
Figure 28
Figure 29
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NTB15-015h
4. Replace the metal bracket of the temperature sensor as follows:
NOTE: The new bracket will be oriented the same way the old bracket was.
a. Cut the plastic zip tie with an appropriate tool to remove the temperature sensor
bracket from the terminal harness assembly. (Figure 30).
CAUTION: Cut the plastic zip tie over the metal bracket to avoid damage to the
temperature sensor.
b. Discard the removed bracket and plastic zip tie.
c. Use the plastic zip tie from Parts Information to attach the new temperature sensor
bracket to the temperature sensor of the terminal connector harness.
IMPORTANT: Locate the plastic zip tie at the center notch of three notches on the
temperature sensor.
d. Cut off plastic zip tie excess.
Temperature
sensor
Metal bracket
Plastic zip tie in center notch
Figure 30
18/25
NTB15-015h
5. Connect the electrical harness connector
(Figure 31).
Harness
connector
Figure 31
6. Install the CVT fluid temperature sensor
bracket to the valve body with one (1)
bolt (Figure 32).
NOTE: Leave one (1) bolt hole blank as it
will be used to secure the oil strainer at a
later step.
 Bolt torque: 7.9 N•m (0.81 kg-m,
70 in-lb.)

1 bolt
Bolt length: 54 mm
Figure 32
7. Install the new oil strainer with its new
O-ring seal with two (2) bolts (Figure 33).
NOTE: replacement strainer maybe a
different shape.
54 mm
bolts
 Bolt torque: 7.9 N•m (0.81 kg-m,
70 in-lb.)

54 mm long bolt
- 2 pieces.
Figure 33
19/25
NTB15-015h
8. Install the manual plate, lock washer, and
nut (Figure 34).
Manual plate
NOTE: Make sure the manual plate fits
into the slot of the manual valve before
applying torque to the nut.
Lock washer


Reuse the existing manual plate, lock
washer, and nut.
Slot and manual
plate end
Nut
Nut torque: 22.1 N•m (2.3 Kg-m,
16 ft-lb.)
Manual valve
Figure 34
9. Clean the original oil pan and magnets
with a suitable cleaner. Visible debris
should not be present at re-assembly.
10. Reassemble the original magnets to the
pan.
NOTE: Return the magnets to their
original locations.
11. Install a new oil pan gasket to the pan.
12. Install the oil pan bolts (see Figure 35).

Reuse the existing pan bolts.
 Oil pan bolts torque: 7.9 N•m (0.81
kg-m, 70 in-lb.)
13. Install a new drain washer to the drain
plug on the oil pan.
20/25
Figure 35
NTB15-015h
14. Fill the CVT assembly with NS-3 CVT fluid or equivalent.

Refer to the ESM, section TM – Transaxle & Transmission for CVT fluid filling.
15. IMPORTANT: Perform "ADDITIONAL SERVICE WHEN REPLACING CONTROL
VALVE".

Refer to TM – Transaxle & Transmission / BASIC INSPECTION.
 Check for fluid leakage.
 Install Write IP Characteristics to the TCM.
 Perform Clutch Point Learning
 Perform Select Learning (Drive/Reverse Learning)
 Erase CVT Fluid Degradation Level Data
 Attach the QR label with the new calibration data onto the transmission range
switch (inhibitor switch)
o See Figure 36 and 37 below.
o A QR Label and CD-R are included with the replacement valve body.
16. Erase the DTC.
Air cleaner
intake duct
Inhibitor
switch
------
Valve cover
-----
QR label
Figure 36
Figure 37
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NTB15-015h
PARTS INFORMATION
DESCRIPTION
CVT ASSEMBLY (1)
PART NUMBER
(2)
QUANTITY
1
VALVE ASSY KIT-CONTROL (3)
WASHER-DRAIN
O-RING EXTERNAL OIL COOLER
O-RING (PATHFINDER ONLY)
3170E-29X9C
11026-JA00A
1
1
22180-9NB0A
2
NS-3 CVT Fluid (4) (5)
999MP-NS300P
As needed
Lens Swab (6)
J-51963 (Shop Supply)
As needed
(1) If the CVT assembly is being replaced, no other parts in the table above, except NS-3
CVT fluid or equivalent, is needed.
(2) Refer to the electronic parts catalog (FAST or equivalent) for the correct part number.
(3) Includes QR Label, CD-R, and Control Valve Assembly.
(4) For warranty repairs, Nissan NS-3 CVT Fluid must be used. For customer pay repairs,
Nissan NS-3 CVT Fluid or an equivalent is recommended.
(5) NS-3 CVT Fluid can be ordered through the Nissan Maintenance Advantage program:
Phone: 877-NIS-NMA1 (877-647-6621) or Website: Order via link on dealer portal
www.NNAnet.com and click on the “Maintenance Advantage” link.
(6) Lens swabs are available from Tech•Mate online: www.nissantechmate.com. Or by
phone: 1-800-662-2001.
U
H
Tech Cam J-51951
Figure 26
Lens swab J-51963
(not part of J-51951)
Remove protective
film before first use
Additional kits and individual components of Tech Cam J-51951 are available from
Tech•Mate online: www.nissantechmate.com. Or by phone: 1-800-662-2001.
22/25
NTB15-015h
CLAIMS INFORMATION
NOTE: Refer to CVT Assembly Replacement Approval Procedures before submitting a
claim.
Submit a Primary Part (PP) type line claim using the following claims coding:
If DTC P17F0 is stored
MODEL
DESCRIPTION
PFP
CVT R&R
All Models
(1)
CVT TROUBLE
DIAGNOSIS
OP CODE SYM DIA
JD01AA
JD023A
FRT
(3)
(2)
32
JX22AA
0.5
(1) Reference the electronic Parts Catalog (FAST or equivalent) and use the CVT assembly
part number for the vehicle being repaired as the Primary Failed Part.
(2) Use the Symptom and Diagnostic codes that apply to the repair actually performed.
(3) Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat
Rate Time.
NOTE: FRT allows adequate time to access DTC codes. No other diagnostic
procedures subsequently required. Do NOT claim any diagnostic OP Codes with this
claim.
OR
If DTC P17F1 is stored and Control Valve is replaced (chain inspection shows no
signs of chain slip, OK)
MODEL
DESCRIPTION
PFP
OP CODE SYM DIA
FRT
All
Models
RPL CVT CONTROL
VALVE ASSY
3170E-29X9C
JD48AA
ZE
32
(1)
(1) Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat
Rate Time.
NOTE: FRT allows adequate time to access DTC codes. No other diagnostic
procedures subsequently required. Do NOT claim any diagnostic OP Codes with this
claim.
and
MODEL
DESCRIPTION
OP CODE
FRT
All
Models
Inspect CVT Chain, Chain = OK
JX37AA
0.3
OR (see next page)
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NTB15-015h
If DTC P17F1 is stored and chain inspection shows signs of Chain slip (NG) CVT is
replaced
MODEL
DESCRIPTION
PFP
OP CODE SYM DIA
FRT
All
Models
CVT R&R
(1)
CVT TROUBLE DIAGNOSIS
JD01AA
JD023A
(2)
ZE
32
JX22AA
0.5
(1) Reference the electronic Parts Catalog (FAST or equivalent) and use the CVT assembly
part number for the vehicle being repaired as the Primary Failed Part.
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat
Rate Time.
NOTE: FRT allows adequate time to access DTC codes. No other diagnostic
procedures subsequently required. Do NOT claim any diagnostic OP Codes with this
claim.
and
MODEL
Quest,
Maxima
Altima V6
DESCRIPTION
OP CODE
FRT
2.2
Inspect CVT Chain, Chain = NG
(includes control valve R&I)
Pathfinder,
Murano
JX36AA
2.3
2.4
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NTB15-015h
CVT Assembly Replacement Approval Procedures

If P17F0 is stored for CVT replacement:
a. Complete the Powertrain Call Center (PCC) CVT Preauthorization Form in
ASIST.
b. Attach the C-III plus screen printouts showing the VIN and DTC to the
Preauthorization Form.
c. Call the PCC for authorization at 800-973-9992 (opt 2).

If P17F1 is stored and CVT chain inspection indicates CVT assembly replacement
is required:
a. Complete the PCC CVT Preauthorization Form in ASIST.
b. Attach the C-III plus screen printouts showing the VIN and DTC to the
Preauthorization Form.
c. Attach the required video (15 seconds or less) to the CVT Preauthorization Form.

Failure to submit a continuous video showing evidence of chain slip and the
VIN will cause immediate denial of request for CVT unit replacement.
d. Call the PCC for authorization at 800-973-9992 (opt 2).
IMPORTANT: Make sure the video has a clear image of the VIN on the F.M.V.S.S.
certification label (VIN label).
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