V011602 2014815
Service Bulletin Details
Public Details for: V011602 2014815
Technical tips on what to do if improper gasoline has been added to the vehicle.
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Technical Bulletin Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To All except Routan 2000-2016 All Gasoline Engines All All All Condition 01 16 02 February 5, 2016 2014815 Supersedes Technical Bulletin V011503 dated January 20, 2015 to include additional model year vehicles. Gasoline Quality The use of contaminated gasoline, seasonal fuel changes (summer/winter fuel) or gasoline with a low content of deposit control additives may result in one or more of the following conditions: Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. Engine runs rough after cold start. Excessive engine cranking time. Stumbles while driving. Rough engine idle. Loss of engine performance. Poor fuel economy. Conditions may be severe enough to illuminate the MIL in conjunction with storage in the ECM data memory of DTCs for misfire (example: P0300, P030x) and / or lean fuel system (example: P0171, P0174, P1128, P1130, P1136, P1138). Technical Background 1. Condition may be caused by use of contaminated gasoline. 2. Condition may be caused by use of gasoline with a low content of deposit control additives. Production Solution No production change required. Page 1 of 3 © 2016 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Service 1. If use of contaminated gasoline is suspected: Consider advising the customer to change gasoline source (brand/gas station). Contaminated gasoline may exhibit one or more of the following characteristics: May have unique color and odor. May contain water. May contain sediments and suspended matter. May appear cloudy and (after settling) may show signs of separation. If use of gasoline with a low content of deposit control additives is suspected: Recommend to the customer the exclusive use of TOP TIER Detergent Gasoline. These products provide improved deposit control performance. Current TOP TIER Gasoline retailers offering this product in all their octane grades include the following brands: 76 Stations Kwik Trip / Kwik Star Aloha Petroleum MFA Oil Co. ARCO Mobile Beacon Ohana Fuels BP Petro-Canada Cenex Phillips 66 Chevron Puma Energy Caribe, LLC Chevron Canada QuikTrip Conoco Road Ranger CO-OP Shamrock Costco Wholesale Shell CountryMark Shell Canada Diamond Shamrock Sinclair Page 2 of 3 © 2016 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Entec Stations Suncor Energy Inc. Esso SuperAmerica Express Convince Centers Tempo Exxon Texaco Hawaii Fueling Network (HFN) Tri-Par Oil Co. Holiday Stationstores Valero Tip: For more information on TOP TIER Detergent Gasoline, please see www.toptiergas.com. For the fast removal of existing carbon deposits from injectors, combustion chambers and intake valves (intake valves apply to MPI engines only) gasoline additive G 001780M3 can be used. Mix additive directly with gasoline in fuel tank following mix ratio described on additive container. (example 20 ml per 10 liters of gasoline, 150 ml per 20 gallons of gasoline). Warranty Information only. Required Parts and Tools No Special Parts required. No Special Tools required. Additional Information All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information. Page 3 of 3 © 2016 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.