V011503 2014815

Service Bulletin Details

Public Details for: V011503 2014815

Discusses the issues associated with using contaiminated gasoline. There are recommendations to use top tier gasoline retailers


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Technical Bulletin
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
All except
Routan
2000-2015
All Gasoline
Engines
All
All
All
Condition
01 15 03 January 20, 2015 2014815 Supersedes Technical Bulletin V011408 dated March 26, 2014 due to
additional model year applicability.
Gasoline Quality
The use of contaminated gasoline, seasonal fuel changes (summer/winter fuel) or gasoline with a low content of
deposit control additives may result in one or more of the following conditions:
Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers.
Engine runs rough after cold start.
Excessive engine cranking time.
Stumbles while driving.
Rough engine idle.
Loss of engine performance.
Poor fuel economy.
Conditions may be severe enough to illuminate the MIL in conjunction with storage in the ECM data memory of
DTCs for misfire (example: P0300, P030x) and / or lean fuel system (example: P0171, P0174, P1128, P1130,
P1136, P1138).
Technical Background
1. Condition may be caused by use of contaminated gasoline.
2. Condition may be caused by use of gasoline with a low content of deposit control additives.
Production Solution
No production change required.
Page 1 of 3
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Service
1. If use of contaminated gasoline is suspected:
Consider advising the customer to change gasoline source (brand/gas station). Contaminated gasoline may
exhibit one or more of the following characteristics:
• May have unique color and odor.
• May contain water.
• May contain sediments and suspended matter.
• May appear cloudy and (after settling) may show signs of separation.
If use of gasoline with a low content of deposit control additives is suspected:
Recommend to the customer the exclusive use of TOP TIER Detergent Gasoline. These products provide
improved deposit control performance. Current TOP TIER Gasoline retailers offering this product in all their octane
grades include the following brands:
76 Stations
Mobil
Aloha Petroleum
Ohana Fuels
BP
Petro-Canada
Chevron
Phillips 66
Chevron Canada
Puma Energy, Caribe, LLC
Conoco
Quick Trip
Costco
Road Ranger
CountryMark
Scheirl Oil
Entec Stations
Shell
Esso
Shell Canada
Exxon
SuperAmerica
Hawaii Fueling Network (HFN)
Texaco
Holiday Stationstores
Tri-Par Oil Co.
Kwik Trip / Kwik Star
U.S. Oil
Page 2 of 3
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
MFA Oil Co.
Tip:
For more information on TOP TIER Detergent Gasoline, please see www.toptiergas.com.
For the fast removal of existing carbon deposits from injectors, combustion chambers and intake valves (intake
valves apply to MPI engines only) gasoline additive G 001780M3 can be used. Mix additive directly with gasoline
in fuel tank following mix ratio described on additive container. (example 20 ml per 10 liters of gasoline, 150 ml per
20 gallons of gasoline).
Warranty
Information only.
Required Parts and Tools
No Special Parts required.
No Special Tools required.
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 3 of 3
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.


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